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Mobile Surveys in
  Russia & CIS


    … so far
Mobile Surveys in
  Russia & CIS


    … so far
Mobile surveys


1.  Trends

2.  Mobiety – researchers’ tool

3.  Partners

4.  Clients and projects

5.  Few words about future




                                  3	
  
Mobile. №1 in the world


                                                       5 200 000 000


                                       2 342 000 000


                             1 734 000 000


                         1 618 000 000


                   1 300 000 000


               850 000 000


          600 000 000

                                                                       4	
  
Mobile internet in Russia



          8%                                    13%                                18%




       92%                                   87%                          82%




    Daily audience                       Weekly audience   Monthly audience

     10,5 million                          16,8 million         21,8 million
       Russia's	
  popula9on	
  
       Mobile	
  internet	
  users	
  
                                                           *Source:	
  FOM,	
  2011	
  
                                                                                          5	
  
?


    6	
  
“Mobile only” population in Russia

                                        I donʼt have               Donʼt know	
  
                                         any phone	
  
                                                              1%
                                                         6%




         I have only mobile                                                             I have landline and
               phone	
                         34%                         50%             mobile phone	
  




                                                         9%


                                  I have only
                                landline phone	
  

Do you have a landline or mobile phone?*	
                                          *Sourse: FOM, internet in regions. 2011	
  
Mobiety team and milestones

                                                                 Olga	
  Khamitova	
  (project	
  manager)	
  
                           Dmitry	
  Shuplyakov	
  (php)	
  
               Andrey	
  Anisimov	
  (CTO)	
  

2010	
                                                2011	
  




•  April 2010 – II place at start-up competition (State University –
   Higher School of Economics)
•  Q3 2010 – the beginning of development of project
•  Q1 2011 – first clients
Who we are…

•  Mobiety is a mobile research agency


•  We provide innovative tool for marketers and researchers


•  Our solution allows conduct mobile surveys effectively




                                                              9	
  
How it works

•  Build questionnaire with constructor

•  Distribute of SMS-invitations

•  Top up respondents’ accounts

•  Review graphs and diagrams

•  Export tables and/or data base




                                          10	
  
Distribution of SMS-invitations
а) Send the unique links to every     b) Public the link for questionnaire
respondent of the survey in SMS	
     on your resource or event	
  




                                                          http://mobiety.ru/m?on=471	
  




   c) Choose the
   cities or streets
   where you want to
   conducts the
   survey	
  
It works!

Recrui9ng	
                                                        Data,	
  
                                                           $	
     reports	
  
                                     $	
                   $	
  
                                        $	
     Data	
  

                                      $	
  
                                      $	
  




Filling	
  the	
  ques9onnaire	
  


                                                                                 12	
  
The largest network of interviewers* in Russia




           189 000#
          24 hours a day, 7 days a week

                                                 *	
  
Data format

•  We suggest to take the real-time report on-line or Excel
•  You can download the database at any stage of fieldwork
•  The report is interactive (you can choose graphs for public report,
   put comments, change the view of graphs and share the link to it)
•  The report is available in on-line mode in the form of graphs and
   charts with the percentage distributions




•  Please, follow the link to see the example of the report: 	
  
   http://mobiety.ru/public/show/id/68a9e2



                                                                         14	
  
15	
  
Solution benefits

•  Collect data quickly#
•  Use different types of questions#
                                                #
•  Ask anywhere: choose cities, streets and areas

•  Enjoy fast on-line programming tool    #
•  Get insights with on-line reports  #
•  Export of data base to Excel




                                                    16	
  
Experience




             17	
  
Clients

Research companies   Print Media   Off-line events




                                                     18	
  
Partners
           The	
   company	
   Tiburon	
   Research	
   -­‐	
   Field	
   Company,	
   which	
  
           specializes	
   in	
   online	
   research.	
   The	
   panels	
   cover	
   Russia	
  
           and	
  Ukraine.	
  



           Russia's	
   largest	
   system	
   of	
   instant	
   payments.	
   In	
  
           Russia	
   there	
   are	
   over	
   189	
   000	
   QIWI	
   terminals	
   in	
   all	
  
           ci9es	
  and	
  regions.	
  Payment	
  is	
  made	
  through	
  the	
  facili9es	
  
           of	
  mobile	
  communica9ons,	
  as	
  well	
  as	
  other	
  services.	
  



           State	
  university	
  –	
  Higher	
  School	
  of	
  Economics.	
  The	
  
           Higher	
  School	
  of	
  Economics	
  was	
  founded	
  on	
  November	
  
           27th,	
  1992,	
  by	
  an	
  Ordinance	
  of	
  the	
  RF	
  Government.	
  
           In	
  October	
  2009	
  the	
  Higher	
  School	
  of	
  Economics	
  
           received	
  the	
  status	
  of	
  a	
  NaIonal	
  Research	
  University.	
  


                                                                                                         19	
  
Professional networking

                          ESOMAR	
   is	
   the	
   essenIal	
   organizaIon	
   for	
  
                          encouraging,	
   advancing	
   and	
   elevaIng	
  
                          market	
  research	
  worldwide.	
  Mikhail	
  Zarin,	
  
                          Mobiety	
  CEO,	
  is	
  an	
  Esomar	
  member.	
  


                          RIW	
  -­‐	
  the	
  largest	
  Russian	
  
                          conference	
  devoted	
  to	
  the	
  Internet.	
  This	
  
                          conference	
  has	
  an	
  internaIonal	
  status.	
  
                          Mobiety	
  –	
  official	
  RIW	
  partner	
  for	
  mobile	
  
                          surveys.	
  Also	
  was	
  speaking	
  about	
  mobile	
  
                          landscape.	
  


                          “Media	
  sphere”	
  -­‐	
  is	
  the	
  largest	
  Russian	
  the	
  
                          largest	
   Russian	
   annual	
   Conference	
   of	
   the	
  
                          TV	
   media.	
   The	
   conference	
   hosted	
   by	
   one	
   of	
  
                          the	
  most	
  popular	
  TV	
  channel	
  in	
  Russia.	
  

                                                                                                      20	
  
Any start-up must have smth prospective =)

•  Testing new survey methods


•  Develop technical platform (apps, IVR, TTS, ASR)


•  Expand partner network
   o  Payment systems (+100К terminals for 6 month)
   o  Applications developers (in-app poll)


•  "Evangelisation" of mobile surveys in Russia
See you soon!


  •  Dec 2011




  •  Mar 2012




                22	
  
Thank you!

Please, contact us to
know more about mobile
research in Russia.

                                    Mikhail	
  Zarin	
  
    Friends?    #fb.com/zarin.m #   CEO	
  	
  
    Likes! #    #fb.com/mobiety#    Mobiety	
  
                                    m.zarin@mobiety.ru	
  	
  
    #                               т.:	
  +7	
  964	
  528	
  77	
  45	
  
                                    	
  
    Follow us   #@mobiety#          105187,	
  Moscow	
  
                                    Kirpichnaya	
  st..,	
  33	
  
    Follow me   #@zarin#            +7	
  495	
  772	
  95	
  90	
  ext.	
  5227	
  
    	
  
    	
  
                                                                                       23	
  

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Mobile Surveys in Russia & CIS: Trends, Tools and Partners

  • 1. Mobile Surveys in Russia & CIS … so far
  • 2. Mobile Surveys in Russia & CIS … so far
  • 3. Mobile surveys 1.  Trends 2.  Mobiety – researchers’ tool 3.  Partners 4.  Clients and projects 5.  Few words about future 3  
  • 4. Mobile. №1 in the world 5 200 000 000 2 342 000 000 1 734 000 000 1 618 000 000 1 300 000 000 850 000 000 600 000 000 4  
  • 5. Mobile internet in Russia 8% 13% 18% 92% 87% 82% Daily audience Weekly audience Monthly audience 10,5 million 16,8 million 21,8 million Russia's  popula9on   Mobile  internet  users   *Source:  FOM,  2011   5  
  • 6. ? 6  
  • 7. “Mobile only” population in Russia I donʼt have Donʼt know   any phone   1% 6% I have only mobile I have landline and phone   34% 50% mobile phone   9% I have only landline phone   Do you have a landline or mobile phone?*   *Sourse: FOM, internet in regions. 2011  
  • 8. Mobiety team and milestones Olga  Khamitova  (project  manager)   Dmitry  Shuplyakov  (php)   Andrey  Anisimov  (CTO)   2010   2011   •  April 2010 – II place at start-up competition (State University – Higher School of Economics) •  Q3 2010 – the beginning of development of project •  Q1 2011 – first clients
  • 9. Who we are… •  Mobiety is a mobile research agency •  We provide innovative tool for marketers and researchers •  Our solution allows conduct mobile surveys effectively 9  
  • 10. How it works •  Build questionnaire with constructor •  Distribute of SMS-invitations •  Top up respondents’ accounts •  Review graphs and diagrams •  Export tables and/or data base 10  
  • 11. Distribution of SMS-invitations а) Send the unique links to every b) Public the link for questionnaire respondent of the survey in SMS   on your resource or event   http://mobiety.ru/m?on=471   c) Choose the cities or streets where you want to conducts the survey  
  • 12. It works! Recrui9ng   Data,   $   reports   $   $   $   Data   $   $   Filling  the  ques9onnaire   12  
  • 13. The largest network of interviewers* in Russia 189 000# 24 hours a day, 7 days a week *  
  • 14. Data format •  We suggest to take the real-time report on-line or Excel •  You can download the database at any stage of fieldwork •  The report is interactive (you can choose graphs for public report, put comments, change the view of graphs and share the link to it) •  The report is available in on-line mode in the form of graphs and charts with the percentage distributions •  Please, follow the link to see the example of the report:   http://mobiety.ru/public/show/id/68a9e2 14  
  • 15. 15  
  • 16. Solution benefits •  Collect data quickly# •  Use different types of questions# # •  Ask anywhere: choose cities, streets and areas •  Enjoy fast on-line programming tool # •  Get insights with on-line reports # •  Export of data base to Excel 16  
  • 17. Experience 17  
  • 18. Clients Research companies Print Media Off-line events 18  
  • 19. Partners The   company   Tiburon   Research   -­‐   Field   Company,   which   specializes   in   online   research.   The   panels   cover   Russia   and  Ukraine.   Russia's   largest   system   of   instant   payments.   In   Russia   there   are   over   189   000   QIWI   terminals   in   all   ci9es  and  regions.  Payment  is  made  through  the  facili9es   of  mobile  communica9ons,  as  well  as  other  services.   State  university  –  Higher  School  of  Economics.  The   Higher  School  of  Economics  was  founded  on  November   27th,  1992,  by  an  Ordinance  of  the  RF  Government.   In  October  2009  the  Higher  School  of  Economics   received  the  status  of  a  NaIonal  Research  University.   19  
  • 20. Professional networking ESOMAR   is   the   essenIal   organizaIon   for   encouraging,   advancing   and   elevaIng   market  research  worldwide.  Mikhail  Zarin,   Mobiety  CEO,  is  an  Esomar  member.   RIW  -­‐  the  largest  Russian   conference  devoted  to  the  Internet.  This   conference  has  an  internaIonal  status.   Mobiety  –  official  RIW  partner  for  mobile   surveys.  Also  was  speaking  about  mobile   landscape.   “Media  sphere”  -­‐  is  the  largest  Russian  the   largest   Russian   annual   Conference   of   the   TV   media.   The   conference   hosted   by   one   of   the  most  popular  TV  channel  in  Russia.   20  
  • 21. Any start-up must have smth prospective =) •  Testing new survey methods •  Develop technical platform (apps, IVR, TTS, ASR) •  Expand partner network o  Payment systems (+100К terminals for 6 month) o  Applications developers (in-app poll) •  "Evangelisation" of mobile surveys in Russia
  • 22. See you soon! •  Dec 2011 •  Mar 2012 22  
  • 23. Thank you! Please, contact us to know more about mobile research in Russia. Mikhail  Zarin   Friends? #fb.com/zarin.m # CEO     Likes! # #fb.com/mobiety# Mobiety   m.zarin@mobiety.ru     # т.:  +7  964  528  77  45     Follow us #@mobiety# 105187,  Moscow   Kirpichnaya  st..,  33   Follow me #@zarin# +7  495  772  95  90  ext.  5227       23