This presentation is all about our super quick and user friendly technical assistance we offer for all the services you take from ZNetLive! To get all your technical questions answered or to fix all your toughest web hosting challenges, contact our support agents whenever you feel their need. For more, go to- www.znetlive.com

1. PREMIUM SUPPORT

2. ZNETLIVE’S
PREMIUM SUPPORT
FEATURES

3. A Dedicated Technical Account Manager as a single point of
contact 24x7
Super-quick response rates for all queries
Technical guidance & support assistance whenever required
Complete assessment of your business & requirements as &
when needed
Surety of getting best services for best prices and special
discounts
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2
3
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5

4. 1 Dedicated Account Manager
 The Dedicated Account Manager acts as a
single point of contact for you.
 Works in close coordination with your
organization.
 Advocates on your behalf to the technical
experts at ZNetLive.
 Direct contact available – 24x7x365.

5. 2 Super-Quick Response
 Less than 1 hour incident response time for
your most critical issues covering Microsoft
Azure, Microsoft Office 365, VPS, Dedicated
Servers, etc.
 Issues are routed with elevated priority to
senior technical support staff.
 Your Services Account Manager will serve as
your support advisor & provides continuous
updates on the progress of issue resolution.

6. 3 Technical Guidance on Request
 Get complete technical guidance for the
services that you take from us.
 Avail guidance and assistance for availed
services & also your requirements whenever
you feel the need.
 Technical advice is given by your technical
account manager who knows in and out
technical aspects of our services and also
studies your business closely..

7. 4 Assessment of your Business
 Have formal account reviews on a regular
basis with your account manager &
discussions on new developments.
 Regular assessment of performance & new
requirements that you develop.
 Get expert advice, proactive guidance and
training for keeping you ready for what’s
next.

8. 5 Best Services, Prices & Discounts
Assured best services, highest uptime and
excellent performance backed by well-
defined financially backed SLAs.
Get the best pricing & quotations as being
our premium customers.
Also, get premium corporate discounts.

9. ZNetLive’s Premium Support
is available at
just $750/month
with no upfront investment.

10. Get in Touch
dakshesh@znetlive.com | +91-08003912111

11. ABOUT

13. With over 15 years of industry experience, we have developed the
required expertise for devising, developing and optimizing
revolutionary technologies in the fields of server and network
security, uptime and speed.
All our systems and software are developed in-house by a great
team of dedicated staff members who’ve been with us since 2001.
TECHNOLOGY VETERANS
Experience and
Expertise
that is
Unmatched
in the
Cloud Industry

16. 3
OUR SUPPORT
SIX TIER SUPPORT ARCHITECTURE
1 CRM TEAM
2 SETUP TEAM
3 MONITORING TEAM
4 SYSTEM RESTORE TEAM
5 NETWORK SECURITY TEAM
6 DATACENTER OPERATIONS TEAM

18. AWARDS

19. CLIENTS

20. PARTNERS

21. IN THE MEDIA

22. Suyog Kulkarni
White Oak Interactive
“Individually, I have been
associated with hosting business
since 2000. I have personally used
solutions from major hosting
companies in and around India.
Frankly it's not about great hosting
packages or technologies, the main
difference entrepreneurs and
resellers like us look for is
Relationship management. This is
where ZNet Technologies has
always been making its mark. They
have EAR for customers and
resellers. We can always count on
them.”

23. Jaipur
D-10/52, Opp. Chitrakoot Stadium,
Chitrakoot, Vaishali Nagar,
Jaipur-21 (India)
Fax : +91-141- 4035853
Website : www.znetlive.com
Housing an employee strength of
80+, the company's headquarter
operates from a 4-storyed
infrastructure located at Jaipur,
India.
Mumbai
Light hall, C wing, 189,
Saki Vihar Rd, Muranjan Wadi,
Marol, Andheri East,
Mumbai, Maharashtra
400072, India
Incepted in February 2013,
ZNetLive's Mumbai facility is located
in C-wing of Light hall at Andheri
East.