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WEB 2.0
            GOVERNMENT 2.0

      Next generation websites

Zoe Laycock
Front of Mind
presenting




 FRONT OF MIND
Spin?


               Web 2.0

      quot;a popular (though ill-defined)
 buzz word amongst certain technical and
         marketing communities?quot;




                FRONT OF MIND
What is Web 2.0?



•   Business Model?

•   Technology?




                      FRONT OF MIND
Beyond the buzz…

Not about the how, but what.

   – Read

   – Write

   – Execute




                           FRONT OF MIND
Web 1.0 - first generation


Read

•   Static websites
•   Information driven
•   Provider led
•   One-directional communication




                           FRONT OF MIND
Web 2.0 - next generation


Read - Write

    “Significant evolution brought about by the community
                 and the nature of the web itself.”

•   Dynamic, rich user experience
•   Blurs traditional line between Web Apps and Rich Client Apps
•   Harnesses the power of community
•   Collective intelligence
•   Takes usability to its ultimate level – user defined



                            FRONT OF MIND
User Experience




                  FRONT OF MIND
Technologies not new


Web 2.0 Poster Children

•   RSS
•   Blogs
•   Wikis

1999 – RSS first introduced




                              FRONT OF MIND
Google Mash-up’s




                   FRONT OF MIND
Second Life – virtual communities




                   FRONT OF MIND
Digg – user powered news content




                  FRONT OF MIND
FaceBook




           FRONT OF MIND
Not just social networking

Collaborative & mobile working

•   Basecamp
•   Google docs




                          FRONT OF MIND
Basecamp

Project collaboration, management, and task software.

•   Project management
•   Client/ project extranet




                               FRONT OF MIND
Google Docs

Web based word processor

•   Usual word processor features
•   No need for large, memory/ processor intensive application
•   Type into your browser
•   Auto save every few seconds
•   Share work easily
•   Computer crash – no problem!




                            FRONT OF MIND
Why should you care?




                 FRONT OF MIND
Opportunities


 • Self service
 • Engagement
 • Participation/ collaboration
 • Take-up

                  E-DEMOCRACY
                                    • Co-production of web content
                                  • Public sector sets the framework
                  • Customers/ stakeholders define the experience
                            FRONT OF MIND
Government 2.0


 Examples hard to find


 Public sector has been slower in its take up.




                           FRONT OF MIND
L.B Redbridge




                FRONT OF MIND
L.B Redbridge – step 1 register




                   FRONT OF MIND
L.B Redbridge




                FRONT OF MIND
L.B Redbridge




                FRONT OF MIND
L.B Redbridge




                FRONT OF MIND
L.B Redbridge - iMap




                   FRONT OF MIND
Challenges:



•   Broadband dependency

•   Ajax – web development framework for creating rich internet
    applications:

    –   Browser integration
    –   Response time
    –   Search engine optimisation
    –   Web analytics
    –   Reliance on JavaScript



                              FRONT OF MIND
Exciting opportunities


To create websites that are:

•   User centred
•   Rich online experience
•   Useful, usable, used

Web 2.0 represents a next generation approach to website provision

                               User centred
                               User defined




                               FRONT OF MIND
Conclusion




               Web 2.0
    approach is the key to Take-up


         Putting website users in the driving seat!




                      FRONT OF MIND
Thank You!



               Zoe Laycock
             New Media Director



      www.frontofmind.co.uk
              Web That works!



                FRONT OF MIND

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Web 2.0 Government 2.0

  • 1. WEB 2.0 GOVERNMENT 2.0 Next generation websites Zoe Laycock Front of Mind
  • 3. Spin? Web 2.0 quot;a popular (though ill-defined) buzz word amongst certain technical and marketing communities?quot; FRONT OF MIND
  • 4. What is Web 2.0? • Business Model? • Technology? FRONT OF MIND
  • 5. Beyond the buzz… Not about the how, but what. – Read – Write – Execute FRONT OF MIND
  • 6. Web 1.0 - first generation Read • Static websites • Information driven • Provider led • One-directional communication FRONT OF MIND
  • 7. Web 2.0 - next generation Read - Write “Significant evolution brought about by the community and the nature of the web itself.” • Dynamic, rich user experience • Blurs traditional line between Web Apps and Rich Client Apps • Harnesses the power of community • Collective intelligence • Takes usability to its ultimate level – user defined FRONT OF MIND
  • 8. User Experience FRONT OF MIND
  • 9. Technologies not new Web 2.0 Poster Children • RSS • Blogs • Wikis 1999 – RSS first introduced FRONT OF MIND
  • 10. Google Mash-up’s FRONT OF MIND
  • 11. Second Life – virtual communities FRONT OF MIND
  • 12. Digg – user powered news content FRONT OF MIND
  • 13. FaceBook FRONT OF MIND
  • 14. Not just social networking Collaborative & mobile working • Basecamp • Google docs FRONT OF MIND
  • 15. Basecamp Project collaboration, management, and task software. • Project management • Client/ project extranet FRONT OF MIND
  • 16. Google Docs Web based word processor • Usual word processor features • No need for large, memory/ processor intensive application • Type into your browser • Auto save every few seconds • Share work easily • Computer crash – no problem! FRONT OF MIND
  • 17. Why should you care? FRONT OF MIND
  • 18. Opportunities • Self service • Engagement • Participation/ collaboration • Take-up E-DEMOCRACY • Co-production of web content • Public sector sets the framework • Customers/ stakeholders define the experience FRONT OF MIND
  • 19. Government 2.0 Examples hard to find Public sector has been slower in its take up. FRONT OF MIND
  • 20. L.B Redbridge FRONT OF MIND
  • 21. L.B Redbridge – step 1 register FRONT OF MIND
  • 22. L.B Redbridge FRONT OF MIND
  • 23. L.B Redbridge FRONT OF MIND
  • 24. L.B Redbridge FRONT OF MIND
  • 25. L.B Redbridge - iMap FRONT OF MIND
  • 26. Challenges: • Broadband dependency • Ajax – web development framework for creating rich internet applications: – Browser integration – Response time – Search engine optimisation – Web analytics – Reliance on JavaScript FRONT OF MIND
  • 27. Exciting opportunities To create websites that are: • User centred • Rich online experience • Useful, usable, used Web 2.0 represents a next generation approach to website provision User centred User defined FRONT OF MIND
  • 28. Conclusion Web 2.0 approach is the key to Take-up Putting website users in the driving seat! FRONT OF MIND
  • 29. Thank You! Zoe Laycock New Media Director www.frontofmind.co.uk Web That works! FRONT OF MIND