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Performance appraisal ratings

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Performance appraisal ratings

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In this file, you can ref useful information about performance appraisal ratings such as performance appraisal ratings methods, performance appraisal ratings tips, performance appraisal ratings forms, performance appraisal ratings phrases … If you need more assistant for performance appraisal ratings, please leave your comment at the end of file.

In this file, you can ref useful information about performance appraisal ratings such as performance appraisal ratings methods, performance appraisal ratings tips, performance appraisal ratings forms, performance appraisal ratings phrases … If you need more assistant for performance appraisal ratings, please leave your comment at the end of file.

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Performance appraisal ratings

  1. 1. Performance appraisal ratings In this file, you can ref useful information about performance appraisal ratings such as performance appraisal ratings methods, performance appraisal ratings tips, performance appraisal ratings forms, performance appraisal ratings phrases … If you need more assistant for performance appraisal ratings, please leave your comment at the end of file. Other useful material for you: • performanceappraisal123.com/1125-free-performance-review-phrases • performanceappraisal123.com/free-28-performance-appraisal-forms • performanceappraisal123.com/free-ebook-11-methods-for-performance-appraisal I. Contents of getting performance appraisal ratings ================== If you've worked under the annual ritual of ratings and rankings, you know how tough it is, both from the managerial side and the employee side. It is very hard to hear that you are rated average and low in the rankings, and it's equally tough to take part in setting the ranking in your organization. And it also doesn't help you all that much to find out you were rated "exceeds expectations." What does it all really mean? This method of appraisal has received a fair amount of press lately. The Wall Street Journal had an above-the-fold article on page B1 on Microsoft abandoning their ranking system, which they called the "stack." Bloomberg BusinessWeek ran an article on performance reviews. Letters to the editor ensued after both articles, and there have been even more since. How do these systems work? They are supposed to start at the beginning of the year with setting goals and specific objectives. These goals should be measurable, attainable, and all the other attributes of good goal setting. They should also be paid attention to, but often they are not. For instance, when reviewing my employees with my manager one time at AT&T, I noted that one of my employees met all his objectives set for the year and did much more, so I had rated him "exceeds expectations." Her response? She told me those things didn't matter. She said that this employee didn't really go out of his way to get to know others, rarely spoke up in meetings, and when he did, he spoke so slowly that it drove people crazy (even though they knew that English was his third language!). I never really got an explanation of what did matter besides social networking and speaking faster, but I managed to salvage a "met expectations" rating for that particular employee, which wound up saving his job, since a downsizing came shortly thereafter.
  2. 2. But that was hopefully an isolated incident. Goals and objectives are thus set for the year, and when the annual performance appraisal comes around, each employee is rated based on the scale of "does meet expectations" to "exceeds expectations." Sometimes numbered scales are used, such as 1 (low) to 5 (high). These ratings are generally done by the supervising manager, and as in the case above, frequently reviewed with the management one level above that. Then a set organization's managers get together to review everyone's ratings again, and the ranking begins. This is where it tends to get, shall we say, interesting. Some of what takes place depends on the size of the organization where the ranking is taking place. This varies by company, but I've seen it done with a group as small as 15 and as large as 50. When you are ranking professional, white collar positions, it becomes extremely difficult to determine if employee X, who was a sales person, should be ranked higher or lower than employee Y, who produces marketing collateral. It is also difficult when one manager wants to measure on pure counts, such as how many customized pricing approvals were created, and another wants to measure how much revenue was brought in. Both are quantifiable measures, but when a salesperson is dependent on the pricing organization producing customized pricing that is within a reasonable range for their client, the quantity of pricing advisories becomes less important than the quality of them. These kinds of situations virtually always lead to heated discussions, even acrimony. These ranking sessions, though, can hold the future of each employee in their hands. This was the case with my downsizing example above. It is also the case when the company goes further, and always eliminates the bottom X percentage (usually 10 percent) of the rankings in each organization. Yes, there will always be laggards who underperform, and maybe it is best to simply fire them. However, often, with good management and some training, these laggards can become good, solid performers. But beyond that, if you continue to eliminate the bottom 10 percent each year, it is not long before you are no longer cutting fat; you are now cutting bone. Does this continue to make sense? I think not. As noted in the Bloomberg BusinessWeek article, performance reviews should not be done once a year. They need to be done frequently, with determinations made on the need for additional training or perhaps a transfer to a different organization that better suits the skills of an employee before it gets to the point that the employee may be slated for firing. A manager's job is not simply to get work done through others; a manager is also responsible for developing his or her employees, helping them reach their full potential, whether it is within that organization or another one. This is not a once-a-year item to check off a list. Good managers, those who are true leaders, are constantly evaluating their employees, having developmental conversations with them, and working with them to constantly improve performance and perhaps taking on more responsibility and gaining additional exposure within the company.
  3. 3. In many companies today, performance appraisals are all about what is going wrong. That should be turned around, so that there is more of a conversation of what is going right, and if it isn't, how that can be fixed. It should not be about simply getting rid of those who aren't up to par; let's work to see if we can help those employees through training or additional education before we determine the next round of layoffs. ================== III. Performance appraisal methods 1.Ranking Method The ranking system requires the rater to rank his subordinates on overall performance. This consists in simply putting a man in a rank order. Under this method, the ranking of an employee in a work group is done against that of another employee. The relative position of each employee is tested in terms of his numerical rank. It may also be done by ranking a person on his job performance against another member of the competitive group. Advantages of Ranking Method i. Employees are ranked according to their performance levels. ii. It is easier to rank the best and the worst employee. Limitations of Ranking Method i. The “whole man” is compared with another “whole man” in this method. In practice, it is very difficult to compare individuals possessing various individual traits. ii. This method speaks only of the position where an employee stands in his group. It does not test anything about how much better or how much worse an employee is when compared to another employee. iii. When a large number of employees are working, ranking of individuals become a difficult issue. iv. There is no systematic procedure for ranking individuals in the organization. The ranking system does not eliminate the possibility of snap judgements. 2. Rating Scale
  4. 4. Rating scales consists of several numerical scales representing job related performance criterions such as dependability, initiative, output, attendance, attitude etc. Each scales ranges from excellent to poor. The total numerical scores are computed and final conclusions are derived. Advantages – Adaptability, easy to use, low cost, every type of job can be evaluated, large number of employees covered, no formal training required. Disadvantages – Rater’s biases 3. Checklist method Under this method, checklist of statements of traits of employee in the form of Yes or No based questions is prepared. Here the rater only does the reporting or checking and HR department does the actual evaluation. Advantages – economy, ease of administration, limited training required, standardization. Disadvantages – Raters biases, use of improper weighs by HR, does not allow rater to give relative ratings 4. Critical Incidents Method The approach is focused on certain critical behaviors of employee that makes all the difference in the performance. Supervisors as and when they occur record such incidents. Advantages – Evaluations are based on actual job behaviors, ratings are supported by descriptions, feedback is easy, reduces recency biases, chances of subordinate improvement are high. Disadvantages – Negative incidents can be prioritized, forgetting incidents, overly close supervision; feedback may be too much and may appear to be punishment.
  5. 5. 5. Essay Method In this method the rater writes down the employee description in detail within a number of broad categories like, overall impression of performance, promoteability of employee, existing capabilities and qualifications of performing jobs, strengths and weaknesses and training needs of the employee. Advantage – It is extremely useful in filing information gaps about the employees that often occur in a better-structured checklist. Disadvantages – It its highly dependent upon the writing skills of rater and most of them are not good writers. They may get confused success depends on the memory power of raters. 6. Behaviorally Anchored Rating Scales statements of effective and ineffective behaviors determine the points. They are said to be behaviorally anchored. The rater is supposed to say, which behavior describes the employee performance. Advantages – helps overcome rating errors. Disadvantages – Suffers from distortions inherent in most rating techniques. III. Other topics related to Performance appraisal ratings (pdf download) • Top 28 performance appraisal forms • performance appraisal comments • 11 performance appraisal methods • 25 performance appraisal examples • performance appraisal phrases • performance appraisal process • performance appraisal template
  6. 6. • performance appraisal system • performance appraisal answers • performance appraisal questions • performance appraisal techniques • performance appraisal format • performance appraisal templates • performance appraisal questionnaire • performance appraisal software • performance appraisal tools • performance appraisal interview • performance appraisal phrases examples • performance appraisal objectives • performance appraisal policy • performance appraisal letter • performance appraisal types • performance appraisal quotes • performance appraisal articles

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