2. Insights not sights
‘The new technologies overtaking us, may
be eroding … our ability to reflect, our
pursuit of meaning, genuine empathy, a
sense of community connected by
something deeper than snark or political
affinity.’
New York Times editor Bill Keller
5. Top 10 practical takeaway actions
from the Congress
10. Never again agree to give the
graveyard shift presentation on the
second day of an KM Conference.
6. Top 10 practical takeaway actions
from the Congress
9. Think differently – challenge your
thinking
e.g Airbus
Twenty researchers
collaborating on a question to
help with the answer
Young mentoring older in SM
7. Top 10 practical takeaway actions
from the Congress
8. Great organisations set aside time to
learn , reflect and adapt
3M and Google
Demographics – SAF tablets and
Scottish engineers
8. Top 10 practical takeaway actions
from the Congress
7. In view of the way we learn, look at the
way we teach
10% formal
20% coaching/mentoring
70% on the job
Working and learning at Aussie
9. Top 10 practical takeaway actions
from the Congress
6. Unlike capital and labour, sharing
knowledge does not lessen it, makes
you more powerful
For best chance of success we must
loosen hierarchy, no chance if no trust
Matrix and networks
10. Top 10 practical takeaway actions
from the Congress
5. Great companies learn from mistakes
Create an institute of brilliant failures
Safe environment to fail – Go, SAF
11. Top 10 practical takeaway actions
from the Congress
4. We learn by doing, we do not ban stuff,
business cases are the worst thing ever
created
Give people something that they want
and keep it simple
12. Top 10 practical takeaway actions
from the Congress
3. In big hierarchical organisations,
sometimes guerrilla tactics are best –
start from the bottom or even better
bottom and top
13. Top 10 practical takeaway actions
from the Congress
2. You don’t have to create it you can use
someone else’s
audience
Tools such as uTube and Facebook and
Cloud
incremental improvements
14. Top 10 practical takeaway actions
from the Congress
1. KM needs to be focused on the business
outcomes, ask CEO what keeps him
awake at night and how KM can assist.
What’s in it for me??
15. Your turn
Your top practical takeaway action from
the Congress
