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Casting a wider net
via the social Web.
         / case study
the goal




Cast a wider net with potential customers
  and have a conversation with them.
“I see SlideShare as a virtual
bookshelf, or a library in the cloud,
  where we can make our best
 content more discoverable to a
        diverse audience.”


                 Jennifer Burnham
                 director, social strategy and
                 content marketing at salesforce.com
the problem
         With hundreds of presentation decks,
   tutorials, eBooks, infographics and white papers,
salesforce.com needed a coordinated brand presence.




               i
the solution
  They created a customized, branded salesforce.com
   network on SlideShare to enhance visibility for its
product channels, drive more traffic to the main channel
            and create brand consistency.




                 i
“I love how simple it is to upload
 the content, embed it on our blogs
     and salesforce.com website. I
 recently launched a resource page
 on salesforce.com with embedded
presentations hosted on SlideShare...”
              - Scott Holden
               Sr. Director of Product
“... Also, SlideShare is
   easily shareable and
viewable in mobile, which
    is important for us.”
       - Jennifer Burnham
Salesforce.com’s social media strategy
          is centered on three areas:




content        engagement          measurement
content

   All content is logged into the internal content calendar
 built on Force.com. If the team has its own channel in the
SlideShare network, they upload the content directly. If not,
         the social media team can post it for them.
engagement

Saleforce.com’s social media command center coordinates
with internal teams to promote new SlideShare content and
      regularly engage with prospects and customers.
measurement

SlideShare Analytics and Salesforce Radian6 track social media
   engagement for content posted to the SlideShare Network.
Private sharing has
enhanced salesforce.com’s
    internal collaboration.




                              The private content can be
                              scheduled to go public




                              to coincide with an
                              email campaign.
“The greatest benefit
                                             salesforce.com has
                                             seen with SlideShare
                                             is the interaction and
                                             discoverability of content
                                             with prospects, partners
                                             and customers.”
                                                        - Jennifer Burnham



 “With SlideShare, we’re able to expand
 the reach of our best content to people
who may not necessarily be familiar with
 our brand. In essence, by posting a deck
to SlideShare, we are extending the reach
    and lifetime value of that content.”
                        - Jennifer Burnham
SlideShare’s lead generation
  features helped salesforce.com
generate and assess the quality of
          hundreds of sales leads.



                                     The Sales Cloud team posted the
                                     “Social Sales Revolution: 7 Steps to
                                     Get Ahead” eBook on SlideShare.



  16,900             300
   views         sales leads
Slideshare has become part of salesforce.com’s
content distribution for its biggest cloud computing
  event of the year, Dreamforce. Speakers upload
          slides after their presentations,
                                                        “Our Dreamforce session decks
         tagged with our event hash tag.               get thousands of views far after the
                                                             conference has ended.”
what’s next?
   Salesforce.com is building out its channels across its
product set and international regions, and exploring how to
     integrate SlideShare with its live events strategy.




                               “I consider SlideShare one of our
                             top channels and an integral part of
                                  our social content strategy.”
                                                - Jennifer Burnham
Want a SlideShare network
 for your organization?

                Contact
  the SlideShare enterprise sales team.

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Casting a Wider Net via the Social web (salesforce)

  • 1. Casting a wider net via the social Web. / case study
  • 2. the goal Cast a wider net with potential customers and have a conversation with them.
  • 3. “I see SlideShare as a virtual bookshelf, or a library in the cloud, where we can make our best content more discoverable to a diverse audience.” Jennifer Burnham director, social strategy and content marketing at salesforce.com
  • 4. the problem With hundreds of presentation decks, tutorials, eBooks, infographics and white papers, salesforce.com needed a coordinated brand presence. i
  • 5. the solution They created a customized, branded salesforce.com network on SlideShare to enhance visibility for its product channels, drive more traffic to the main channel and create brand consistency. i
  • 6. “I love how simple it is to upload the content, embed it on our blogs and salesforce.com website. I recently launched a resource page on salesforce.com with embedded presentations hosted on SlideShare...” - Scott Holden Sr. Director of Product
  • 7. “... Also, SlideShare is easily shareable and viewable in mobile, which is important for us.” - Jennifer Burnham
  • 8. Salesforce.com’s social media strategy is centered on three areas: content engagement measurement
  • 9. content All content is logged into the internal content calendar built on Force.com. If the team has its own channel in the SlideShare network, they upload the content directly. If not, the social media team can post it for them.
  • 10. engagement Saleforce.com’s social media command center coordinates with internal teams to promote new SlideShare content and regularly engage with prospects and customers.
  • 11. measurement SlideShare Analytics and Salesforce Radian6 track social media engagement for content posted to the SlideShare Network.
  • 12. Private sharing has enhanced salesforce.com’s internal collaboration. The private content can be scheduled to go public to coincide with an email campaign.
  • 13. “The greatest benefit salesforce.com has seen with SlideShare is the interaction and discoverability of content with prospects, partners and customers.” - Jennifer Burnham “With SlideShare, we’re able to expand the reach of our best content to people who may not necessarily be familiar with our brand. In essence, by posting a deck to SlideShare, we are extending the reach and lifetime value of that content.” - Jennifer Burnham
  • 14. SlideShare’s lead generation features helped salesforce.com generate and assess the quality of hundreds of sales leads. The Sales Cloud team posted the “Social Sales Revolution: 7 Steps to Get Ahead” eBook on SlideShare. 16,900 300 views sales leads
  • 15. Slideshare has become part of salesforce.com’s content distribution for its biggest cloud computing event of the year, Dreamforce. Speakers upload slides after their presentations, “Our Dreamforce session decks tagged with our event hash tag. get thousands of views far after the conference has ended.”
  • 16. what’s next? Salesforce.com is building out its channels across its product set and international regions, and exploring how to integrate SlideShare with its live events strategy. “I consider SlideShare one of our top channels and an integral part of our social content strategy.” - Jennifer Burnham
  • 17. Want a SlideShare network for your organization? Contact the SlideShare enterprise sales team.