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2012
Executive
                EAs and PAs Conference 2012
Secretaries &
Personal
Assistants
Conference
                Stress Management in the Workplace
Nonkwan
Hongthong
19.07.2012
2012
Executive

    Personal assistant role is dealing with..
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012




                X
             ROUTINE?               DEMAND
2012
Executive

    Personal assistant role is working with..
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012




                NOT
                PAPER?
                                    PAPER +
                ONLY                PEOPLE
2012
Executive

    Personal assistant role is covering ..
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012




       NOT JUST                     PERSONAL
             PERSONAL?
                                    + BUSINESS
2012
Executive
Secretaries &
Personal
Assistants
                I would like to invite you to be
Conference

Nonkwan
Hongthong
19.07.2012
2012
Executive
                EAs and PAs Conference 2012
Secretaries &
Personal
Assistants
Conference
                Stress Management in the Workplace
Nonkwan
Hongthong
19.07.2012
                •   Stress – Hate it or Love it!

                •   Are You a Positive or Negative Thinker?

                •   Overcoming Fear of Failure

                •   Perfectionism

                •   Centering
2012
Executive
                EAs and PAs Conference 2012
Secretaries &
Personal
Assistants
Conference
                Stress Management in the Workplace
Nonkwan
Hongthong
19.07.2012
                •   Stress – Hate it or Love it!

                •   Are You a Positive or Negative Thinker?

                •   Overcoming Fear of Failure

                •   Perfectionism

                •   Centering
2012
Executive
                   Stress Management in the Workplace
                   Stress – Hate it or Love it!
Secretaries &
Personal
Assistants
Conference

Nonkwan

                                       “Stress is not necessarily something bad – it all
Hongthong
19.07.2012


                                       depends on how you take it. The stress of
                                       exhilarating, creative successful work is beneficial,
                                       while that of failure, humiliation or infection is
                                       detrimental."

                                       Hans Selye
                                       One of the founding fathers of stress research



“Stress is a condition or feeling experienced when a
person perceives that "demands exceed the personal and
social resources the individual is able to mobilize." In
short, it's what we feel when we think we've lost control
of events.”

Richard S Lazarus
one of the most influential psychologists

Source: www.mindtools.com
2012
Executive
                   Stress Management in the Workplace
Secretaries &
Personal
Assistants
Conference
                   The Stress Scale
Nonkwan
Hongthong
19.07.2012
                   In 1967, psychiatrists Thomas Holmes and Richard Rahe
                   decided to study whether or not stress contributes to illness.

                   They surveyed more than 5,000 medical patients and asked them
                   to say whether they had experience any of a series of 43 life
                   events in the previous two years.

                   Each event, called a Life Change Unit
                   (LCU), had a different "weight" for stress.

                   The more events the patient added up, the
                   higher the score.

                   The higher the score, and the larger the
                   weight of each event, the more likely the
                   patient was to become ill.


Source: www.mindtools.com
2012
Executive
                   Stress Management in the Workplace
Secretaries &
Personal
Assistants
Conference
                   The Stress Scale
Nonkwan
Hongthong
19.07.2012

                   This table is taken from "The Social Re-adjustment Rating Scale",
                   Thomas H. Holmes and Richard H. Rahe, Journal of Psychosomatic
                   Research, Volume 11, Issue 2, August 1967, Pages 213-218,
                   Copyright © 1967 Published by Elsevier Science Inc.




                Score       Comment
                            You have a high or very high risk of becoming ill in the
                300+
                            near future.
                            You have a moderate to high chance of becoming ill in
                150-299
                            the near future.
                            You have only a low to moderate chance of becoming ill
                <150
                            in the near future.

Source: www.mindtools.com
2012
Executive
                EAs and PAs Conference 2012
Secretaries &
Personal
Assistants
Conference
                Stress Management in the Workplace
Nonkwan
Hongthong
19.07.2012
                •   Stress – Hate it or Love it!

                •   Are You a Positive or Negative Thinker?

                •   Overcoming Fear of Failure

                •   Perfectionism

                •   Centering
2012
Executive
                   Stress Management in the Workplace
Secretaries &
Personal
Assistants
Conference
                   Are you Positive or Negative Thinker?
Nonkwan
Hongthong
19.07.2012                        "A man is but the product of his thoughts.
                                  What he thinks, he becomes."

                                  Mahatma Gandhi



                 "Positive thinking will let you do everything
                 better than negative thinking will.“

                 Zig Ziglar - Personal development guru




                             “attracts positive people, events, and
Source: www.mindtools.com                  outcomes”
2012
Executive
                EAs and PAs Conference 2012
Secretaries &
Personal
Assistants
Conference
                Stress Management in the Workplace
Nonkwan
Hongthong
19.07.2012
                •   Stress – Hate it or Love it!

                •   Are You a Positive or Negative Thinker?

                •   Overcoming Fear of Failure

                •   Perfectionism

                •   Centering
2012
Executive
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012
2012
Executive
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012
2012
Executive
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012
2012
Executive
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012
2012
Executive
                   Stress Management in the Workplace
Secretaries &
Personal
Assistants
Conference
                   Overcoming Fear of Failure
Nonkwan
Hongthong
19.07.2012
                However, it's important to realize that in everything we do,
                there's always a chance that we'll fail.
                                               considering all
                                               of the potential
                                                outcomes of
                                                your decision




                                   having a "Plan                 think more
                                    B" in place                    positively




Source: www.mindtools.com
2012
Executive
                EAs and PAs Conference 2012
Secretaries &
Personal
Assistants
Conference
                Stress Management in the Workplace
Nonkwan
Hongthong
19.07.2012
                •   Stress – Hate it or Love it!

                •   Are You a Positive or Negative Thinker?

                •   Overcoming Fear of Failure

                •   Perfectionism

                •   Centering
2012
Executive
                  Stress Management in the Workplace
Secretaries &
Personal
Assistants
Conference
                  Perfectionism
Nonkwan
Hongthong
19.07.2012

                                               She loves perfections..
                                               Within a decade, Martha Stewart, Inc., had grown
                                               into a $1 million business serving a number of
                                               corporate and celebrity clients. Stewart expanded
                                               into the world of publishing with her first
                                               book, Entertaining, which became a bestseller and
                                               was followed in quick succession by such
                                               publications as Martha Stewart's Quick Cook
                                               Menus, Martha Stewart's Hors d'Oeuvres, Martha
                                               Stewart's Christmas, and Martha Stewart's Wedding
                                               Planner. Her newfound fame took its toll on her
                                               personal life, as her marriage to Andy Stewart ended
                                               in divorce in 1990, after a bitter three-year
                                               separation.



                      Excessive perfectionism can do more harm than good - it can be
                      damaging to your self-esteem and to that of the people you work
                      with. It can put a strain on your relationships, and, in some
                      cases, it can lead to health issues.
Source: www.biography.com
        www.mindtools.com
2012
Executive
Secretaries &
Personal
Assistants                                           Maladaptive perfectionists are
Conference

Nonkwan
                                                     never satisfied with what they
Hongthong
19.07.2012
                                                     achieve.
                                                     If something isn't perfect, they
                                                     dismiss it.
                                                     They may experience fear of
                                                     failure, doubt, unhappiness,
                                                     and other painful emotions.




                Adaptive perfectionists work on
                          developing their skills.
                     Their standards are always
                rising, and they approach work
                with optimism, pleasure, and a
                              desire to improve.

                This is clearly a healthy type of
                                   perfectionism
2012
Executive
                    Stress Management in the Workplace
Secretaries &
Personal
Assistants
Conference
                    Perfectionism
Nonkwan
Hongthong
19.07.2012
                   You can use these strategies to deal with perfectionism:

                                             Set Realistic
                                                Goals




                              Don't Fear                     Listen to Your
                               Mistakes                        Emotions

                “To overcome your perfectionist behaviors, start by listing everything you do
                (or don't do) because of your desire for perfection.”
Source: www.mindtools.com
2012
Executive
                EAs and PAs Conference 2012
Secretaries &
Personal
Assistants
Conference
                Stress Management in the Workplace
Nonkwan
Hongthong
19.07.2012
                •   Stress – Hate it or Love it!

                •   Are You a Positive or Negative Thinker?

                •   Overcoming Fear of Failure

                •   Perfectionism

                •   Centering
2012
Executive
                   Stress Management in the Workplace
Secretaries &
Personal
Assistants
Conference
                   Centering
Nonkwan
Hongthong
19.07.2012




                                  Centering is a technique that
                                  originated, and is still used, in Aikido –
                                  one of the Japanese martial arts.
                                  Aikido is nonviolent, and is perhaps
                                  the most cerebral of all the self-
                                  defense arts. It literally means 'the
                                  way of unifying life energy.'




Source: www.mindtools.com
2012
Executive
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012
2012
Executive
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012




                It depends on…
                            YOU.
2012
Executive
Secretaries &
Personal
Assistants
Conference

Nonkwan
Hongthong
19.07.2012




                What are you
                waiting for?
You can find this presentation in….
2012
Executive
Secretaries &
Personal
Assistants
Conference
                http://www.facebook.com/PBforEAs
Nonkwan
Hongthong
19.07.2012
2012
Executive
Secretaries &
Personal
Assistants      Just a thought…….
Conference

Nonkwan
Hongthong
19.07.2012

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Stress management

  • 1. 2012 Executive EAs and PAs Conference 2012 Secretaries & Personal Assistants Conference Stress Management in the Workplace Nonkwan Hongthong 19.07.2012
  • 2. 2012 Executive Personal assistant role is dealing with.. Secretaries & Personal Assistants Conference Nonkwan Hongthong 19.07.2012 X ROUTINE? DEMAND
  • 3. 2012 Executive Personal assistant role is working with.. Secretaries & Personal Assistants Conference Nonkwan Hongthong 19.07.2012 NOT PAPER? PAPER + ONLY PEOPLE
  • 4. 2012 Executive Personal assistant role is covering .. Secretaries & Personal Assistants Conference Nonkwan Hongthong 19.07.2012 NOT JUST PERSONAL PERSONAL? + BUSINESS
  • 5. 2012 Executive Secretaries & Personal Assistants I would like to invite you to be Conference Nonkwan Hongthong 19.07.2012
  • 6. 2012 Executive EAs and PAs Conference 2012 Secretaries & Personal Assistants Conference Stress Management in the Workplace Nonkwan Hongthong 19.07.2012 • Stress – Hate it or Love it! • Are You a Positive or Negative Thinker? • Overcoming Fear of Failure • Perfectionism • Centering
  • 7. 2012 Executive EAs and PAs Conference 2012 Secretaries & Personal Assistants Conference Stress Management in the Workplace Nonkwan Hongthong 19.07.2012 • Stress – Hate it or Love it! • Are You a Positive or Negative Thinker? • Overcoming Fear of Failure • Perfectionism • Centering
  • 8. 2012 Executive Stress Management in the Workplace Stress – Hate it or Love it! Secretaries & Personal Assistants Conference Nonkwan “Stress is not necessarily something bad – it all Hongthong 19.07.2012 depends on how you take it. The stress of exhilarating, creative successful work is beneficial, while that of failure, humiliation or infection is detrimental." Hans Selye One of the founding fathers of stress research “Stress is a condition or feeling experienced when a person perceives that "demands exceed the personal and social resources the individual is able to mobilize." In short, it's what we feel when we think we've lost control of events.” Richard S Lazarus one of the most influential psychologists Source: www.mindtools.com
  • 9. 2012 Executive Stress Management in the Workplace Secretaries & Personal Assistants Conference The Stress Scale Nonkwan Hongthong 19.07.2012 In 1967, psychiatrists Thomas Holmes and Richard Rahe decided to study whether or not stress contributes to illness. They surveyed more than 5,000 medical patients and asked them to say whether they had experience any of a series of 43 life events in the previous two years. Each event, called a Life Change Unit (LCU), had a different "weight" for stress. The more events the patient added up, the higher the score. The higher the score, and the larger the weight of each event, the more likely the patient was to become ill. Source: www.mindtools.com
  • 10. 2012 Executive Stress Management in the Workplace Secretaries & Personal Assistants Conference The Stress Scale Nonkwan Hongthong 19.07.2012 This table is taken from "The Social Re-adjustment Rating Scale", Thomas H. Holmes and Richard H. Rahe, Journal of Psychosomatic Research, Volume 11, Issue 2, August 1967, Pages 213-218, Copyright © 1967 Published by Elsevier Science Inc. Score Comment You have a high or very high risk of becoming ill in the 300+ near future. You have a moderate to high chance of becoming ill in 150-299 the near future. You have only a low to moderate chance of becoming ill <150 in the near future. Source: www.mindtools.com
  • 11. 2012 Executive EAs and PAs Conference 2012 Secretaries & Personal Assistants Conference Stress Management in the Workplace Nonkwan Hongthong 19.07.2012 • Stress – Hate it or Love it! • Are You a Positive or Negative Thinker? • Overcoming Fear of Failure • Perfectionism • Centering
  • 12. 2012 Executive Stress Management in the Workplace Secretaries & Personal Assistants Conference Are you Positive or Negative Thinker? Nonkwan Hongthong 19.07.2012 "A man is but the product of his thoughts. What he thinks, he becomes." Mahatma Gandhi "Positive thinking will let you do everything better than negative thinking will.“ Zig Ziglar - Personal development guru “attracts positive people, events, and Source: www.mindtools.com outcomes”
  • 13. 2012 Executive EAs and PAs Conference 2012 Secretaries & Personal Assistants Conference Stress Management in the Workplace Nonkwan Hongthong 19.07.2012 • Stress – Hate it or Love it! • Are You a Positive or Negative Thinker? • Overcoming Fear of Failure • Perfectionism • Centering
  • 18. 2012 Executive Stress Management in the Workplace Secretaries & Personal Assistants Conference Overcoming Fear of Failure Nonkwan Hongthong 19.07.2012 However, it's important to realize that in everything we do, there's always a chance that we'll fail. considering all of the potential outcomes of your decision having a "Plan think more B" in place positively Source: www.mindtools.com
  • 19. 2012 Executive EAs and PAs Conference 2012 Secretaries & Personal Assistants Conference Stress Management in the Workplace Nonkwan Hongthong 19.07.2012 • Stress – Hate it or Love it! • Are You a Positive or Negative Thinker? • Overcoming Fear of Failure • Perfectionism • Centering
  • 20. 2012 Executive Stress Management in the Workplace Secretaries & Personal Assistants Conference Perfectionism Nonkwan Hongthong 19.07.2012 She loves perfections.. Within a decade, Martha Stewart, Inc., had grown into a $1 million business serving a number of corporate and celebrity clients. Stewart expanded into the world of publishing with her first book, Entertaining, which became a bestseller and was followed in quick succession by such publications as Martha Stewart's Quick Cook Menus, Martha Stewart's Hors d'Oeuvres, Martha Stewart's Christmas, and Martha Stewart's Wedding Planner. Her newfound fame took its toll on her personal life, as her marriage to Andy Stewart ended in divorce in 1990, after a bitter three-year separation. Excessive perfectionism can do more harm than good - it can be damaging to your self-esteem and to that of the people you work with. It can put a strain on your relationships, and, in some cases, it can lead to health issues. Source: www.biography.com www.mindtools.com
  • 21. 2012 Executive Secretaries & Personal Assistants Maladaptive perfectionists are Conference Nonkwan never satisfied with what they Hongthong 19.07.2012 achieve. If something isn't perfect, they dismiss it. They may experience fear of failure, doubt, unhappiness, and other painful emotions. Adaptive perfectionists work on developing their skills. Their standards are always rising, and they approach work with optimism, pleasure, and a desire to improve. This is clearly a healthy type of perfectionism
  • 22. 2012 Executive Stress Management in the Workplace Secretaries & Personal Assistants Conference Perfectionism Nonkwan Hongthong 19.07.2012 You can use these strategies to deal with perfectionism: Set Realistic Goals Don't Fear Listen to Your Mistakes Emotions “To overcome your perfectionist behaviors, start by listing everything you do (or don't do) because of your desire for perfection.” Source: www.mindtools.com
  • 23. 2012 Executive EAs and PAs Conference 2012 Secretaries & Personal Assistants Conference Stress Management in the Workplace Nonkwan Hongthong 19.07.2012 • Stress – Hate it or Love it! • Are You a Positive or Negative Thinker? • Overcoming Fear of Failure • Perfectionism • Centering
  • 24. 2012 Executive Stress Management in the Workplace Secretaries & Personal Assistants Conference Centering Nonkwan Hongthong 19.07.2012 Centering is a technique that originated, and is still used, in Aikido – one of the Japanese martial arts. Aikido is nonviolent, and is perhaps the most cerebral of all the self- defense arts. It literally means 'the way of unifying life energy.' Source: www.mindtools.com
  • 28. You can find this presentation in…. 2012 Executive Secretaries & Personal Assistants Conference http://www.facebook.com/PBforEAs Nonkwan Hongthong 19.07.2012
  • 29. 2012 Executive Secretaries & Personal Assistants Just a thought……. Conference Nonkwan Hongthong 19.07.2012

Notes de l'éditeur

  1. What is my objective of my presentation today?We will explore together! How can we beHAPPY AT WORK
  2. Key PointsMany of us sometimes experience a fear of failure, but we mustn&apos;t let that fear to stop us from moving forward.Fear of failure can have several causes: from childhood events to mistakes we&apos;ve made in our adult lives. It&apos;s important to realize that we always have a choice: we can choose to be afraid, or we can choose not to be.Start by setting small goals that will help build your confidence. Learn how to explore and evaluate all possible outcomes rationally and develop contingency plans; and practice thinking positively. By moving forward slowly but steadily, you&apos;ll begin to overcome your fear of failure.
  3. mal·a·dap·tive (m l -d p t v). adj. 1. Marked by faulty or inadequate adaptation. 2. Not assisting or promoting adaptation.It&apos;s important to understand the difference between maladaptive perfectionism and a healthy quest for success. Maladaptive perfectionists see mistakes as unacceptable, as they think that these lead others to see them as incompetent.By contrast, people striving for excellence in a healthy way see mistakes as an opportunity to grow; they understand that mistakes are part of the learning process, and they accept them.
  4. There is one amazing way of handling stress… everyone can do it.. Whether rich or poor.. Men or womenDo you know what it is?THE BREATHTaking a deep breath! Every time you are facing FearDisappointmentAngerLossYour best friend is yourself… breathing in and out deepy.. Is always an effective tool!If you stop and think for a moment about how stress affects you, you&apos;ll notice that you usually have a strong physical reaction when you&apos;re stressed. You may lift your shoulders, take short breaths (which means you use the upper parts of your lungs instead of the lower, deeper parts), your heart rate increases, and you may feel as if you&apos;re &apos;floating.&apos;Centering, on the other hand, is designed to bring you back down to earth. It helps you focus on the here and now, and doesn&apos;t allow outside concerns to intrude on your inner strength and calm. Centering helps you remain stable and grounded – something you would no doubt appreciate when you&apos;re about to go onstage to present.