Nuke Suite Starter Guide 2015 English: Discover Nuke Suite features

1. Starter Guide
www.nukesuite.com

2. A powerful platform to grow your online communities, build
engagement, measure results and drive conversions
www.nukesuite.com
Nuke Suite is an integrated social marketing for global brands.
What is Nuke Suite?

3. One platform to get the best of social
A comprehensive set of tools
for social marketing
Nuke Suite is an integrated social marketing for global brands.
ENGAGE
ANSWER
ANALYSE
ENRICH
LISTEN
CONVERT
Manage conversations across all
social accounts
Turn social media into a true
customer service channel
Track and analyse all activities
across your social pages
Capture social audience & enrich
fan experience with social apps
Measure your online presence &
eReputation across the entire web
Transform collected data into
actionable conversion

4. Let’s get started!

5. Add your Facebook pages, your Twitter,
Instagram and Pinterest accounts to
manage them all through Nuke Suite
www.nukesuite.com
Note you can only add the number of pages
that the license you choose permits
Twitter connect
Instagram connect
Facebook connect
Adding pages and accounts

6. See your personal profile, modify your password and
manage your users
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Manage your accounts and users

7. Select Engage, Answer, Analyse, Enrich and/or Convert for
each account added. You can see the licences
auto-updated with each selection.
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Manage your accounts

8. Engage
Efficiently publish to your communities

9. Select networks,
content and specify
parameters
Publish now, plan or
send for validation
Publish on multiple networks in one click
Nuke Suite makes it easy to create and plan publications
Soon to come
Instagram & Pinterest APIs do not allow
publication via platforms for the moment.
Restrict publications
or target users by
country, language,
etc.
Automatically
generate shortened
URL

10. Use the calendar to overview and plan your publications
www.nukesuite.com
Get an overview & manage publications
Filter by network,
account, status or tag
Create a planned
publication in one
click
Have a quick overview
of all publications
status, author,
comment & history etc.

11. Publication approval
flow for team
collaboration
Comments, history
and notifications
Advanced post approval tools
www.nukesuite.com
Publication validation made easy
Tags for publication
result measure

12. Upload any files and
organise with folders
Define sharing rights
for each piece of
content
Up to 5GB of content
storage for
publications
Upload & share contents with your
team mates, agencies or clients
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Organise and share contents to be published

13. www.nukesuite.com
Create template for your community managers
Save any publication
as a template incl.
text, visual, links
Create a new
publication from a
shared template
Create publication template and share
with team

14. Answer
Get the best report to analyse and
communicate results

15. Closely follow user actions
in a universal feed
Directly manage users’
publications: comments,
likes, replies, hide, delete
etc.
Personalise your feed -
filter by network, account
and content type
Get user feedback as soon as it’s posted
to reply faster
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Manage user feedbacks effortlessly

16. Access users’ profile on
Facebook and Twitter
See user influence with
number of followers/friends
Get user bio and details and
profile link
See user profile and understand his
proximity with the brand
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Get to know your users and clients

17. www.nukesuite.com
Easily share user feedback with colleagues (e.g. customer care)
Assign any users’ content
from newsfeed to a
colleague
Define answer deadline and
priority
Follow all assigned tasks
and their resolution status
and get notification for
each change
Be sure the right person gives the right
answer to client
Archive task when done

18. Create personalised alerts
from keywords or by user-
defined timescales
Get alerts whenever a
comment requires
moderation
Realise user content moderation with alerting
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Never miss any comments about your brand

19. Analyse
The best report to analyse and
communicate results

20. Create reports for one or
more accounts with one
click
Select a suggested period
or choose a custom one
Export data into excel files
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Generate a complete report in one click
Analyse community insights in detail

21. www.nukesuite.com
Track all your community evolution over a period
Follow your community size
Track community evolution
over time
Identify best publications &
ambassadors
You can select several accounts here
Soon to come
Get exhaustive insights for your social accounts

22. Follow account reach &
impressions
Follow account publications
& interactions
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Get an analysis of account engagement
Get exhaustive insights for your social accounts
Follow account interactions
in detail (likes, comments,
shares, RT etc.)
Get best publications &
ambassadors

23. Get community size
predictions
Get best time for users’
presence
www.nukesuite.com
Smart insights: how to get the most interactions with your
community
Get exhaustive insights for your social accounts
See when account is
publishing
See what account is
publishing and what should
be publishing

24. Easily compare you and
your competitors’ results
Save your comparison to
get regular reports and
export data
Create comparisons for
Facebook, Twitter,
Instagram & Pinterest
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Compare your social network accounts with your competitors’
Watch competition and adapt your strategy

25. Compare your number of
fans/followers and its
evolution
See the activity rate for
your page, compare it and
its evolution against your
competition
See and compare your
posting activity and how
engaging your posts are vs
your competitors
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Compare Facebook, Twitter, Instagram and Pinterest presences for
you & your competitors
Data Monitoring

26. Follow organic, paid and
viral reach
Get all interactions: likes,
comments, shares, clicks
Analyse & compare
engagement rate
Get exhaustive insights for each publications with detailed stats
for reach, interactions and engagement
www.nukesuite.com
Improve your community management

27. Enrich
Create stunning social experiences and
collect user data

28. Select a template, create
the app and customise
visuals and text
Create and customise apps for your Facebook pages using
any of the 15 available templates
www.nukesuite.com
Launch applications
Set data you want to collect
via the form
Get insights and export
data when application is
done
Application guide and PSD are provided in Help
section for each application template

29. www.nukesuite.com
15 app templates to recruit, animate and qualify users
Enrich
Create applications
Social Content apps Social Contest apps Social Quiz apps
The instant win app lets fans try their
luck for prizes, and find out
immediately whether they have won.
13. Instant Win
Quiz lets you ask your fans questions
and hold a prize draw for participants.
12. Quiz
Increase fans, enhance your brand
voice, and capture usable data with
engaging personality tests.
14. Personality test
Entertain your fans through a fun,
speed-based contest.
15. Photo Match
Grow and engage your fan base
with a viral sweepstakes on
Facebook.
16. Sweepstakes
Insert any piece of your web content
into a Facebook application.
3. Landing Page
Recreate a web page on a Facebook app
by pasting HTML content.
1. Web Page
Enter fans into any contest and capture
user data with a user form app.
2. Entry Form
Create a Facebook app showcasing
your brand’s Spotify playlist.
4. Spotify Playlist
Publish several apps within the same
portal on Facebook.
5. Portal
Push content and product on a
Facebook to generate traffic to your
website.
6. Social Commerce
Invite your fans to publish their own
pictures and get them to invite their
friends to vote.
7. Photo Contest
Launch your own Instagram contest and
get your community to vote for the best
photo.
8. Instagram contest
Create a song or playlist contest app for
your fans with Soundcloud.
9. Music Contest
Give the power to your fans by letting
them vote for their favorite videos.
10. Video Voting
Publish content and invite fans to re-
tweet. The more they re-tweet the better
the prizes they can win.
11. Twitter Contest

30. Use Nuke Suite’s
innovative Smart Data
Capture tool to collect user
information with a dynamic
form system
Define data you want to
collect and set up operations
all along the year which will
consolidate users according
to what information you
have already
Ongoing collection of valuable user data
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Smart Data Capture

31. Increase user loyalty with
Facebook notification
campaign
Use segmentation created
in Nuke Suite to target
specific users
Manage campaign
according to click-through-
rate. Nuke Suite alerts you
when CTR is too low
www.nukesuite.com
Create and manage targeted notifications for a Facebook
application
Activate fans with targeted notification campaigns

32. Convert
Feed your CRM existing tool with social data

33. Access user public
information: name, profile
image and language
Get activity on a page:
posts, likes, comments,
shares
Check user engagement
rates
www.nukesuite.com
Access data for your fans and followers
Fans & followers consolidation
All information given by
the user to qualify to
participate

34. Create a segment from fan
or follower list
Create a custom audience
from an external file
(client,prospects)
www.nukesuite.com
Create and use user-based segments
Fans & followers segments
Use segment for
notifications campaigns or
application personalised
experience

35. Create segments for your
fan base
Add your product catalogue
and define segments for
each product
The application dynamically
displays products based on
social profile data
www.nukesuite.com
Target fan segments with a personalised
Facebook application
Personalise user experience & improve conversions

36. Support
Nuke Suite gives you human support

37. Nuke Suite offers best-in-class support, including:
Exhaustive Frequently
Asked Questions
User guides & PSD
templates for each
application
Video demonstration
www.nukesuite.com
Nuke Suite
Support by email &
phone

38. Email support@nukesuite.com
Call us +33 (0)1 40 26 23 07
We provide best-in-class support