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Vo l u m e 1 5
                      HEALTH SCIENCES LIBRARY AND BIOCOMMUNICATIONS CENTER • UNIVERSITY OF TENNESSEE HEALTH SCIENCE CENTER
Spring/Summer
2009


                                                                                                              this issue
                                                         The Importance of the Library to the University Research Effort p. 4
                                                                                                    SciFinder Database p. 6
                                                                   UT Library Directors Receive ScienceDirect Proposal p. 7
                                                                                                  How Can RSS Help You? p. 8
Upcoming
                                                                                           The UTHSC Library is on Twitter p.10
Holiday Hours
                                                                                             Research Paper Wins Award p. 11
                                                                                             Journals Added to Collection p.12
Labor Day                                                                                     Library Workshop Schedule p. 16
Monday, September 7
(closed)



                                Library Website Redesigned for Easier
                                Access to Resources
                                For the first time in 3 years, the library’s Website has a completely new look. We’ve
                                overhauled the entire site from top to bottom with your, our users’, needs foremost
                                in mind. The Website has been redesigned to make way for a cleaner, more intuitive
                                homepage; to provide faster access to our most popular resources; and to help you
                                find information and resources faster.




                                                                                                            (cont’d p. 2)
library.utmem.edu
Library Website Redesigned for Easier
                               Access to Resources
                               The homepage has been cleaned up and given a more modern, spacious design—
                               allowing the information you need most to take center stage. Access to our most
                               popular resources, for example, has been moved out of a hard-to-find drop-down
                               list and into the most prominent position of the page—giving you one-click access to
                               things like UpToDate and Scopus.




Library Hours
M-Th. 8 a.m. - 12 a.m.
Fri. 8 a.m. - 11 p.m.
Sat. 8 a.m. - 5 p.m.
Sun. 2 p.m. - 12 a.m.




Phone Numbers

Library 901-448-5634
Interlibrary
Loan 901-448-5168
Reference 901-448-5404
Toll-Free 877-747-0004




Book/Journal Locations
                               Many other improvements like these were made across the site to ensure that you
2nd Floor                      have fast and easy access to the information and resources you need. We invite you
Current Print Journals         to try out the redesigned site today at http://library.utmem.edu/.
Books, 1980-present

4th Floor
Journals, 1975-previous year   Library Instructional Services has developed a podcast to walk you through the more
                               important Website changes and to help you find resources you use regularly.
5th Floor
Journals, pre-1975
Books, pre-1980




                                                                                                                    (cont’d p. 3)


2                                                 Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center
Library Website Redesigned for Easier
Access to Resources


                                                                                      Contributors to
                                                                                      this edition:
                                                                                      Matt Grayson
                                                                                      Brenda Green
                                                                                      Gwen Jackson
                                                                                      Thomas Singarella
                                                                                      Robert St. Clair
                                                                                      Deborah Taylor
                                                                                      Wanda Wade
                                                                                      Jennifer Watson
                                                                                      Mary Williams
                                                                                      Lin Wu




We’ve also tried to ensure that new and important resources get some extra special
attention on the homepage. To that end, we’ve added a space right in the center of
the homepage that will allow us to highlight resources and services we believe will
be of special interest to you.




The homepage isn’t the only area of the site to be given a thorough makeover.
The e-resources area, for instance, has been rebuilt from the ground up to make
browsing easier than ever. E-resources can be browsed one category at a time or
by combining categories in any number of ways to help you find online resources for
your research or studies.




Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center                        3
The Importance of the Library
    to the University Research Effort
    Library resource costs have been increasing (around 10% annually) for decades be-
    cause of publisher inflation, as well as the number of online databases that have be-
    come available in the last decade. Although collection costs continue to significantly
    increase, it is important to stress that the library should be considered a campus asset,
    not merely a cost center or overhead cost.

    An important study (Kaufman, 2008) formulated the relationship between the library and
    the grant income generated through its use (e.g., journals, databases). At the University
    of Illinois at Urbana (UIUC), Paula Kaufman, University Librarian and Dean of Libraries,
    sought to quantify the library’s contribution by the statement “for each dollar invested
    in the library, the university received x dollars in return.” Kaufman developed measures
    that quantified the academic library’s value in supporting university strategic goals.
    Grant income generated by faculty using library materials was used to determine a
    return on investment (ROI) for each dollar provided for the library collection. This study
    demonstrated that the research collections of the library can quantify a return on the uni-
    versity investment in the library, and it also demonstrated a correlation between library
    and grant activities.

    A study on academic publishing in Europe (Rowlands, 2009) sought to determine how
    researchers responded to the unprecedented levels and convenience of access to
    online scholarly journals and whether enhanced access to the literature led to greater
    productivity, research quality, and other outcomes. The findings suggested that a 4-fold
    increase in library resource usage is linked to 11 times higher funding. Moreover, Row-
    land reported that the number of research papers, awards, and research grants and
    contracts increased with increased article downloads from the institutions’ libraries.




    It is estimated that 96.1% of current journal titles in science, technology, and medicine
    (and 86.5% of current titles in the arts, humanities and social sciences) are now avail-
    able online.
                                                                                          (cont’d p. 5)


4                       Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center
The Importance of the Library
to the University Research Effort
A survey by Judy Luther (Luther, 2008) found that 82% of UIUC faculty said that their          Library Tip
library’s e-resources helped with interdisciplinary research and increased overall
efficiency and productivity. The faculty who participated in the survey confirmed fac-
tors related to successful grant proposals: 95% of respondents stated that citations
                                                                                               Ethical Scientific
are important in securing grant awards funding, 94% use citations in grant proposals,          Communication
and 94% obtained citations online via the library gateway. Using the ROI model with
UIUC data produced “a return of $4.38 in grant income to the university for every dollar
invested in the library.” Luther concluded that grant income secured by faculty using          Avoiding plagiarism,
library resources represented only a portion of the value the university receives from         self-plagiarism, and
the library, and she also noted the importance of the library in supporting institutional      other questionable
goals. Paula Kaufman was a project participant, and Carol Tenopir, a professor at the          writing practices: A
School of Information Sciences at the University of Tennessee, Knoxville, and Director         guide to ethical writing,
of the Center for Information and Communications Studies, served as project advisor.           a must-have booklet
                                                                                               (about 60 pages) for
Kaufman, Paula T. The library as strategic investment: Results of the Illinois return on       faculty and students,
investment study. Liber Quarterly (18:3/4), 2008, pp. 424-436.                                 contains many real-
http://liber.library.uu.nl/                                                                    life examples and
                                                                                               some exercises.
Luther, Judy. University investment in the library: What’s the return? A case study at the
                                                                                               While the author,
University of Illinois at Urbana-Champaign. 2008. Commissioned by Elsevier Library Con-
nect Office, San Diego, CA.
                                                                                               Prof. Miguel Roig of
http://libraryconnect.elsevier.com/whitepapers/lcwp0101.pdf                                    St. John’s University,
                                                                                               focuses on plagiarism,
Rowlands, Ian. Electronic Journals: modeling journal spend, use and research outcomes.         other scientific
Ciber Group, University College, London Academic Publishing in Europe (APE 2009), Ber-         communication
lin, January 20, 2009.                                                                         ethical issues are also
http://www.ape2009.eu/09ape_literature.htm                                                     covered: authorship,
                                                                                               duplicate (redundant)
                                                                                               publication, copyright,
                                                                                               conflict of interest,
                                                                                               responsible citation,
                                                                                               and salami publishing.
                                                                                               This resource is
                                                                                               particularly valuable
                                                                                               because of its
                                                                                               emphasis on the
                                                      Book Drop Locations                      sciences.
                                           For your convenience, book drops are located        A printed copy is on
                                           around campus at the following locations:           reserve in the library.
                                              Alexander Building
                                              Coleman Building
                                              Dunn Dental Building
                                              General Education Building
                                              Hyman Building
                                              Molecular Sciences Building

                                           Book drops must not be used for 1-day items,
                                           items due within 3 days, or audiovisual material.


Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center                                       5
SciFinder Database
    The Health Sciences Library subscribes to SciFinder, a research discovery tool that
    allows students and faculty to access Chemical Abstract Service (CAS) records from
    many scientific disciplines, including biomedical sciences, chemistry, engineering,
    materials science, and agricultural science.


                    The SciFinder Web Interface




    SciFinder has a new interface available on the Web. While SciFinder Web contains
    many of the same features as the desktop version, the SciFinder Web interface provides
    several new capabilities! You can

        •   Save answer sets on the server.
        •   Export answer sets in .pdf format.
        •   Export commercial source information in Microsoft Excel (.xls) format.
        •   Generate and view Keep Me Posted (KMP) results about updated searches.
        •   Analyze answer sets automatically.
        •   Retain session history.
        •   Access enhanced navigation functions.

    Visit SciFinder Web to check out its new attributes.



    Thanks to SGAEC
    For yet another year, the Student Government Association Executive Committee has
    voted to provide the Health Sciences Library with resources that ultimately benefit
    students. The SGAEC provided funds to enable the library to purchase several licenses
    for Adobe Acrobat Pro for both the PC and Mac, three laptops that will be available to
    students working in the library, and replacement batteries for the laptops currently in use.

    Many thanks to the Health Science Center SGAEC for supporting the library!




6                        Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center
UT Library Directors
Receive ScienceDirect Proposal
On June 11, 2009, the UT library directors and e-resource librarians met in Knoxville      Library Tip
with representatives from Elsevier to discuss a possible UT system-wide contract for
access to the ScienceDirect collection of online journals and books. The objective
was to determine whether a cost-effective contract could be developed for access to        EndNote Web is a
this resource across all UT campuses.                                                      Web-based service
                                                                                           allowing students and
We hoped to leverage the size of our university to provide access to ScienceDirect         researchers to import
online content at reasonable cost. ScienceDirect provides access to over 2000              and organize up to
journals and more than 7 million articles and includes online access to 25% of the         10,000 references
world’s most referenced scientific, technical, and medical content.                        from PubMed, Web
                                                                                           of Science, and other
The proposal presented by Elsevier was more expensive than expected; therefore,            databases. References
negotiations continue. However, the directors remain hopeful that a cost-effective         can then be inserted
contract with Elsevier for ScienceDirect allowing system-wide access might yet             and formatted in
be developed.                                                                              a research paper
                                                                                           using Microsoft
                                                                                           Word or shared with
                                                                                           colleagues.
MedEdPORTAL: A Free Instructional                                                          As UTHSC faculty,
Resource from AAMC and ADEA                                                                students, and staff, you
                                                                                           can create an account
MedEdPORTAL is a free, online, peer-reviewed publication service provided by the           with EndNote Web.
Association of American Medical Colleges in partnership with the American Dental
Education Association. MedEdPORTAL was designed to promote educational                     Need assistance
collaboration by facilitating the open exchange of peer-reviewed teaching resources        using EndNote Web?
such as tutorials, virtual patients, simulation cases, lab guides, videos, podcasts, and   Contact the library at
assessment tools.                                                                          901-448-5404 or send
                                                                                           an email to utlibrary@
While MedEdPORTAL’s primary audiences include health educators and learners                utmem.edu.
around the globe, it is open and available for free to the general public. Users can
access quality, peer-reviewed teaching material and assessment tools in both the basic
and clinical sciences in medicine and in oral health.

With MedEdPORTAL, users can download or access the majority of the published
resources directly from the Website. Published authors retain their original copyrights
and indicate on the MedEdPORTAL Website how others may use the materials. In
addition, all third-party copyrighted materials and patient privacy issues are addressed
during the submission process so users can download and use any and all of the
published resources for educational purposes without legal infringements.

Note: the information in this article was excerpted from the MedEdPORTAL Website.




Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center                                  7
How Can RSS Help You?
    More and more scholarly journals are offering their latest issue’s table of contents or
    early-view articles via RSS, featuring article titles, authors, and links to the abstract. And
    sites and databases like PubMed/Medline, CINAHL, and OVID offer topic alerts via RSS
    (Really Simple Syndication).

    What is RSS? RSS is a format for sharing and distributing Web content. You can sub-
    scribe to as many RSS feeds as you want by using an RSS feed reader. All your sub-
    scriptions come to one place so that you don’t have to go to different places or search
    several databases again and again to find out what’s new or get updated search results.
    Your RSS reader checks your subscriptions regularly and displays the updated content
    automatically. The RSS feed reader enables you to browse the headlines, abstracts, and
    short descriptions of each item you subscribed to. You can also click to see each item in
    its regular Web page context.

    To start using RSS, here is what you need to do.

    1. Choose a feed reader to aggregate your feeds. The most frequently used Web-based
    readers are Google Reader, Blogline, and My Yahoo. Another simple feed reader is your
    Web browser. Both Internet Explorer 7.0 and Firefox enable you to bookmark feeds by
    clicking on the RSS icon in the toolbar and saving the feed.

    2. Select and subscribe to multiple feeds. Sites that offer an RSS feed usually display a
    radio wave icon in the browser address bar (Fig. 1) or a small orange XML or Atom but-
    ton somewhere on the page itself (Fig. 2). You can subscribe to the feed by clicking on
    the address bar icon and following your browser’s directions or by right clicking on the
    orange button, selecting “copy shortcut” (for Internet Explorer) or “copy link location” (for
    Firefox), and pasting that shortcut into the new subscription or add a subscription option
    in your RSS reader. Many Websites also give you options to help you subscribe. (Fig. 3)

    3. Start using RSS reader to browse your subscriptions in one central location.




          (Fig. 1)




                            (Fig. 3)




    (Fig. 2)                                                                               (cont’d p. 9)


8                        Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center
How Can RSS Help You?
Some benefits of using RSS:

    • Save time.
    • Receive automatic notification of new information related to your topics of interest.
    • Scan large amounts of information in a short time because information is delivered
      to one central location.
    • Eliminate exposing your email address to others, because subscribing to a feed is
      done anonymously.
    • Control your RSS subscriptions as you want. Deleting and adding a feed takes only
      one click.
    • Save your email inbox space, because subscriptions via RSS feeds don’t go to
      your email.

Need to know more about RSS and how to make it work for you? Register to attend the
library workshop Staying Current or call the Information Desk at 901-448-5404 for as-
sistance.



UT Libraries Expand Borrowing Privileges
UTHSC students, faculty, and staff can now borrow books from other University of Ten-
nessee campuses across the state. No special borrower’s card required! Now, your
UTHSC ID card is sufficient to borrow books at any of the following UT System cam-
puses:

     • University of Tennessee, Knoxville
     • University of Tennessee at Chattanooga
     • University of Tennessee at Martin
     • University of Tennessee Space Institute (Tullahoma)

To check out books, present your UTHSC ID card at any UT library circulation desk.
Library staff will verify your affiliation and create a local patron record. Visiting users will
enjoy the same borrowing privileges and loan periods as local users, with a few minor
exceptions.

The Health Sciences Library will be providing this same service to patrons from our
sister UT campuses. This service does not extend to Tennessee Board of Regents
(TBR) libraries. If you need to use a TBR library, such as the University of Memphis or
Southwest Tennessee Community College, please stop by the Health Sciences Library
to obtain a courtesy borrower’s card.

Note that this new service affects just print books. To use the online resources, such
as e-books or e-journals, of another UT library, you will need to use a computer located
inside that library because of licensing restrictions.




Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center                 9
The UTHSC Library is on Twitter
     Twitter is a free, social networking and microblogging service where people answer
     the question “What are you doing?” via 140-character messages from their cellphone,
     laptop, or desktop. The service enables people to see/exchange each others’ updates,
     which are also called tweets.

     What does this have to do with the Health Sciences Library? Using Twitter, the library
     sends out brief updates and alerts about the library as another communication chan-
     nel between the library and the campus community. Twitter updates include, but are not
     limited to, the following topics:

     • A link to the latest table of contents from selected medical journals
     • Information about library resources, services, news, and events
     • Tips for using library resources
     • Announcements regarding database/system maintenance

     Tweets usually contain headlines, titles, and a brief description about each item and
     links to more detailed information or resources. You can receive updates about the
     library from either your mobile devices or your computer.

     If you are a Twitter user, keep tabs on the library on Twitter. You can also send direct
     messages from your Twitter account to the library if you have questions about a particu-
     lar tweet. Your questions will be answered in a timely manner. If you don’t want to sign
     up for a Twitter account, you can subscribe to the library’s Twitter feed via RSS.




     Check out who is now using Twitter at UT:

     UTHSC                                               UT Knoxville
     http://www.twitter.com/uthsc                        http://twitter.com/UTKnoxville

     UTGSM UT Residency                                  UT Teaching Hospitals
     http://www.twitter.com/UTGSM
                                                         St. Jude Children’s Research Hospital
     UT Medical Center                                   http://twitter.com/StJude
     http://twitter.com/utmedicalcenter
                                                         Methodist University Hospital
     University of Tennessee Campus News                 http://twitter.com/MethodistHlth
     http://twitter.com/UTennCampusNews



10                        Vol. 15, No. 1, Spring/Summer 2009    University of Tennessee Health Science Center
Research Paper Wins Award
A research-based paper presented at the 2009 Annual Meeting of the Medical Library
Association in May was awarded 1st place for research papers.

The co-authors of the paper were Tom Singarella, Professor and Director, UT Health
Sciences Library and Biocommunications Center, and Paul Schoening, Associate Dean
and Director, The Becker Medical Library, Washington University School of Medicine, St.
Louis, MO.

“Trends in Institutional Repositories in Health Sciences Libraries” was awarded 1st
place by the research awards judging team and was announced in the summer issue of
Hypothesis: The Journal of the MLA Research Section. The award acknowledges high-
quality research in the medical library field and includes a prize of $100.




5th Annual Library Conference and Expo
Library staff members Carolyn Polk and Wanda Wade had the pleasure of attending the
5th Annual Circulation Conference entitled “Circulation: Check Us Out,” which was held
at the University of Memphis, Ned McWherter Library, last June. Topics included Email
Etiquette, Dealing with Problem Patrons, Customer Service 101, and Quick Book Repair.

The most memorable session was Customer Service 101, during which participants
were given a team activity to try to remember company slogans. In other words, how
will people remember you? Would it be your smile or something you said or did for that
customer that wasn’t expected? Also, attendees were given a handout that described
customer service and the five basic principles of customer service. The last part of
that session was an opportunity to watch a video called “Johnny the Bagger,” which
depicted a young man who worked at a grocery store and made a tremendous impact
on the customers who came in and out of the store by simply putting in each bag that he
sacked a little sheet of paper that had a memorable saying on it. It is in the best interest
of our library to always give the best customer service possible, even if the situation
seems not to warrant it. Customers may complain, get upset, act tough, etc., but despite
those things, they need to know that we understand their problem and that we will do
what we can to come up with a positive solution. At the conclusion of the day, each
participant received a Certificate of Achievement.

Gloria Harris and Robert St. Clair participated in the “We are One, Library Expo,” held
in the Rose Theatre and Lecture Hall at the University of Memphis. The University of
Tennessee Health Sciences Library displayed a virtual tour of our library, demonstrated
how we use technology, and promoted the upcoming Southern Chapter Medical Library
Association Annual Meeting that our library is hosting at The Peabody Hotel in October.
Librarians from across the state shared ideas with each other in an effort to unite the
libraries of Tennessee.




Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center             11
Journals Added to Collection
                          The library has been able to add electronic journal access to the following titles from
                          the American Association for Cancer Research:
                                • Cancer Prevention Research
Library Tip                     • Molecular Cancer Research
                                • Molecular Cancer Therapeutics
Copyright Help
                          These titles are available in a package along with Cancer Epidemiology Biomarkers
                          and Prevention, Cancer Research, and Clinical Cancer Research. We had long-
Need to know              standing subscriptions to these titles and were able to add the total package for little
something about           more than the cost of the three individual subscriptions.
copyright and fair use?
A link to Intellectual    At the same time, two searchable online services were acquired: Cancer Prevention
Property from the         Journals Portal features prevention articles from the six titles. Cancer Reviews
library Website’s         Online features review articles from the six titles.
Research Help menu
is now available. In      Lippincott Williams and Wilkins recently expanded their Total Access Collection, a
addition to background    group of electronic clinical medicine journals:
information and links          • Advanced Emergency Nursing Journal
to reputable resources,        • Back Letter
the site also contains         • Clinical Nutrition Insight
the current UT                 • Contemporary Ophthalmology
intellectual property          • Contemporary Spine Surgery
policy and a fair use          • Continuum: Lifelong Learning in Neurology
test for evaluating            • Current Opinion in Supportive and Palliative Care
individual items.              • European Journal of Anaesthesiology
                               • Evidence-Based Ophthalmology
                               • International Journal of Gynecological Cancer
Check it out.                  • Intervention
                               • Journal of Cardiovascular Medicine
                               • Journal of Christian Nursing
                               • Journal of Neurologic Physical Therapy
                               • Journal of Nursing Research
                               • Journal of Patient Safety
                               • Journal of Thoracic Oncology
                               • Lippincott’s Bone and Joint Newsletter
                               • Nephrology Times
                               • Professional Case Management
                               • Simulation in Healthcare
                               • Topics in Pain Management

                          The Total Access Collection now includes 279 journal titles.

                          All these titles are now available through the library catalog or the e-journal A-Z list.



                                                                                                              (cont’d p. 13)


12                                            Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center
Journals Added to Collection
With the assistance of our subscription agent, we are constantly seeking
opportunities to add content without encumbering additional financial resources.
Suggestions for additions are always welcome. Email eservices@utmem.edu or call
901-448-5154 or 448-7295.

Interested in Cell? Because the Health Sciences Library has an online subscription,
you can enjoy your own free subscription to Cell by going to www.cell.com/freesub.


List of Recently Acquired Books Available
A list of books purchased or donated to the library from July 1, 2008, to June 30,
2009, is available in PDF format from the library Website. The list is arranged
alphabetically by subject. Because many books are interdisciplinary, they have been
cross-listed as appropriate. Links in the table of contents will take you to the correct
page instantly.

You can recommend a book for the collection online by clicking on Borrowing
and Requests.




                                             INFOnews
                     Health Sciences Library and Biocommunications Center
                      The University of Tennessee Health Science Center

    Health Sciences Library and BiocommunicationsHershel P. Wall, M.D.
                                     Chancellor, Center
     The University of Tennessee Health Science Center
                        Vice Chancellor for Academic, Faculty, and Student Affairs,
                                         Cheryl R. Scheid, Ph.D.

                                  Director, Thomas A. Singarella, Ph.D.

                                     Editor, David L. Armbruster, Ph.D.

                                      Designer, Robert St. Clair, M.A.

INFOnews is published three times a year and distributed electronically to faculty, students, and staff of
the Health Science Center and to other health sciences libraries.

Articles published in INFOnews may be reprinted in, or adapted for, other publications if credit is given
and a copy of the reprint is sent to the INFOnews editor.

Your reactions to, and comments about, INFOnews are important. Please send them to
INFOnews editor, 328 Alexander, 901-448-5051 (fax 901-448-6855).

The University of Tennessee is an EEO/AA/Title IX/Section 504/ADA employer.




Vol. 15, No. 1, Spring/Summer 2009       University of Tennessee Health Science Center                       13
Next Generation of Librarians
     This year marked the end of the Careers in Health Information, Librarianship and
     Informatics (CHILI) project, funded by the Institute of Museum and Library Services
     (IMLS).

                                               Earlier this summer, two middle school students
                                               received exposure to the field of health sciences
                                               librarianship thanks to an invitation from their
                                               big brother and big sister. Yolanda Qin, 10th
                                               grade, and Terence Taylor, 12th grade, invited
                                               their siblings to attend a reflective ceremony
                                               marking the end of their CHILI summer
                                               internship at the University of Tennessee Health
                                               Science Center (UTHSC) library.

                                           During the ceremony, Yolanda and Terence,
                                           along with fellow interns Jahleel Nelson,
                                           11th grade, and Minnie Pruitt, 12th grade,
                                           gave the audience a glimpse of the projects,
                                           activities, and site visits they experienced as
                                           CHILI interns. The interns assisted in several
                                           projects such as producing a library orientation
     podcast for incoming pharmacy students. Interns also received expert assistance in
     creating their resumes, enhancing their vocabulary to include terms such as HIPPA
     and nanotechnology, and broadening their understanding of the role and function of
     an academic health science center. An impressive number of UTHSC staff, faculty,
     administrators, and librarians supported the summer internship in a number of
     ways such as spending one-on-one time discussing their careers and educational
     background. Richard Nollan, tenured associate professor at the Health Sciences
     Library, made a lasting impression upon one intern when she learned he has earned
     three degrees and is pursing a fourth. Another memorable encounter for the interns
     was with Wisdom Coleman, DDS, Associate Dean, Office of Admissions and Student
     Affairs, UTHSC College of Dentistry. Dr. Coleman’s tour of the dental facilities and
     his advice for personal and academic success resonated with the interns and was
     mentioned in their daily narratives.

     Interactions with librarians, as well as campus faculty and administrators, provided
     opportunities for the interns to experience the varied and highly technical careers of
     health sciences librarians and their work environments.

     The lead institution for the IMLS grant was Johns Hopkins University with Charlie
     Greenberg, Yale University, serving as the project manager. Local project managers,
     Brenda F. Green, Health Sciences Library, and TaJuana O. Redmond, Office of
     Medical Education, College of Medicine, increased the number of interns for the final
     internship from two to four thanks to overwhelming campus administrative support.
     In addition to this year’s interns and their siblings, hundreds of middle and high
     school students have been introduced to the field of health sciences librarianship
     and informatics over the 4-year life of the project.



14                      Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center
Library Cancellations for 2010
The subscription costs of library resources continue to rise by approximately 10%
annually while the library’s budget remains flat. Consequently, we projected a
shortfall of approximately $164,000 for the coming year and determined that cuts
would be necessary.

Journal subscriptions make up the bulk of the library’s collection expenditures,
and our efforts were focused there. We collected usage data from publishers,
vendors, and our own journal management system. We also assigned each title
a subject descriptor and compared the number of titles we held in each subject to
the total number available. We also considered the number of titles in that area
that we canceled last year. With usage for each title available and the cost of each
title known, we generated cost per use data across our journal collection. Titles
with a high cost per use were then placed on the initial proposed cancellation list.
Databases and books were also analyzed for cost, usage, and subject coverage,
and selected titles were added to the cancellation list.

The preliminary list included about 200 titles, and everyone at the Health Science
Center had an opportunity to participate in the journal cancellation survey and vote
on the titles last April. We received 471 responses to the survey. Based on our
budget data; the responses received; and the cost, usage, and other data previously
compiled, the library’s Resource Development Committee generated a shorter list
and again invited comments from the campus. Following the review period, we
posted our final cancellation list of 94 titles in early June. Subscriptions to the vast
majority of these titles will end December 31, 2009.

Negotiations for our 2010 ScienceDirect contract are ongoing, and we hope that we
can continue to subscribe to the title list we have now (see article on page 7).

The 2010 cancellation list can be viewed online.




Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center         15
Health Sciences Library
     Workshop Schedule – 2009-2010
     All workshops are open to faculty, staff, and students. To register, click on the
     workshop title. Additional dates for faculty-only workshops are also available through
     the campus Faculty Resource Center. Click on the workshop title and then on the
     link View ‘Faculty Only’ dates.

                   Accessing Electronic Resources (Beginner) – Brenda Green
     Learn how to use the library’s Website – both on and off campus – to access the library’s
     collection of more than 200 e-books and 2300 e-journals. This session will also cover
     the library’s online catalog and provide an overview of the content and features of the
     library’s major online databases.

                               August 5, 2009                   10 – 11 am
                               October 13, 2009                 10 – 11 am
                               December 3, 2009                 10 – 11 am
                               February 3, 2010                 10 – 11 am
                               April 7, 2010                    10 – 11 am

                        Adobe Photoshop Workshop – Robert St. Clair
     This workshop lets users get right down to work by focusing on the Photoshop CS3
     features they’re most likely to use. In this workshop, users will learn basic techniques to
     clean up and remove backgrounds from scanned curricular materials.

                               September 15, 2009               2 – 4 pm
                               March 2, 2010                    8 – 10 am

                         Apple iMovie Workshop – Robert St. Clair
     This workshop teaches the iMovie interface and basic educational movie creation.

                               September 17, 2009               2 – 4 pm
                               March 4, 2010                    8 – 10 am

                              Copyright Workshop – Richard Nollan
     Gain a basic insight into copyright principles and their importance in academic research
     and education.

                               December 9, 2009                 8 – 9 am
                               February 9, 2010                 8 – 9 am
                               April 13, 2010                   8 – 9 am


                           To register for a workshop,
                                 click on the workshop title.


                                                                                         (cont’d p. 17)


16                       Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center
Health Sciences Library
Workshop Schedule – 2009-2010
                    Database/Literature Searching – Brenda Green
Learn strategies for conducting a literature search of the professional literature in your
field. This workshop teaches you how to “begin with the end in mind.” Resource material
includes descriptions of library databases covering fields such as business, education,
healthcare, and psychology.

                               August 6, 2009                   10 – 11 am
                               October 7, 2009                  10 – 11 am
                               December 8, 2009                 10 – 11 am
                               February 4, 2010                 10 – 11 am
                               April 8, 2010                    10 – 11 am

                                EndNote – Jennifer Watson
This self-paced, hands-on workshop covers the use of EndNote software to manage
citations for research papers and bibliographies. The workshop covers entering data,
downloading references from PubMed and other databases, removing duplicates,
creating multiple libraries, and bibliographies. Microsoft Word is used to create a simple
document, add references to the document, and then change the citation style. Please
note that EndNote offers a similar workshop online.

                               August 18, 2009                  8 – 10 am
                               October 15, 2009                 8 – 10 am
                               December 15, 2009                8 – 10 am
                               February 16, 2010                8 – 10 am
                               April 15, 2010                   8 – 10 am

                Evidence-Based Resources (Advanced) – Brenda Green
Discuss databases and other resources that can be used to close the gap between
current clinical practice and knowledge of the best evidence. Learn how to conduct a
literature search once and automatically receive updates.

                               August 6, 2009              11 am – 12 pm
                               October 14, 2009                10 – 11 am
                               December 10, 2009               10 – 11 am
                               February 11, 2010               10 – 11 am
                               April 14, 2010                  10 – 11 am




                                                                                     (cont’d p. 18)


Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center                    17
Health Sciences Library
     Workshop Schedule – 2009-2010
                                   Library Orientation – Brenda Green
     Provides an overview of library services and databases and includes library registration
     for check-out and accessing electronic resources from off-campus locations. A tour of the
     facility is also included. Library orientations are held on the first Thursday of each month.

                               August 6, 2009                     8 – 9 am
                               September 3, 2009                 10 – 11 am
                               October 1, 2009                   10 – 11 am
                               November 5, 2009                   8 – 9 am
                               December 3, 2009                   8 – 9 am
                               January 7, 2010                   10 – 11 am
                               February 4, 2010                   8 – 9 am
                               March 4, 2010                      8 – 9 am
                               April 1, 2010                     10 – 11 am

                           PubMed MEDLINE Updates – Gwen Jackson
     Gain an overview of this authoritative database produced by the National Library of
     Medicine and covering biomedical sciences dating back to the 1950s. Learn techniques
     to effectively search the database and use features such as MeSH thesaurus, clinical
     queries, history tab, and database limits.

                                August 19, 2009                  10 – 11 am
                                December 16, 2009                10 – 11 am
                                February 17, 2010                10 – 11 am
                                April 20, 2010                   10 – 11 am

                                Scopus (Advanced) – Brenda Green
     Learn how to access journal articles, cited works, patents, conference proceedings,
     trade publications, and book series. This workshop will review searching techniques,
     setting up automatic literature searches, and managing lists of citations.

                                August 4, 2009                   10 – 11 am
                                October 21, 2009                 10 – 11 am
                                December 17, 2009                10 – 11 am
                                February 18, 2010                10 – 11 am
                                April 21, 2010                   10 – 11 am

                           Staying Current – Lin Wu and Matt Grayson
     Discover how to set up automatic alerts for your research topics and get the latest tables
     of contents from your favorite journals via e-mail or RSS. This workshop will introduce
     you to several current awareness services and resources that can help you save time
     and stay current in your research areas.

                                August 4, 2009                   8 – 9 am
                                October 1, 2009                  8 – 9 am
                                December 2, 2009                 8 – 9 am
                                February 10, 2010                8 – 9 am
                                April 1, 2010                    8 – 9 am



18                        Vol. 15, No. 1, Spring/Summer 2009   University of Tennessee Health Science Center

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INFOnews 15 (2) 2009

  • 1. INFOnews Number 1 Vo l u m e 1 5 HEALTH SCIENCES LIBRARY AND BIOCOMMUNICATIONS CENTER • UNIVERSITY OF TENNESSEE HEALTH SCIENCE CENTER Spring/Summer 2009 this issue The Importance of the Library to the University Research Effort p. 4 SciFinder Database p. 6 UT Library Directors Receive ScienceDirect Proposal p. 7 How Can RSS Help You? p. 8 Upcoming The UTHSC Library is on Twitter p.10 Holiday Hours Research Paper Wins Award p. 11 Journals Added to Collection p.12 Labor Day Library Workshop Schedule p. 16 Monday, September 7 (closed) Library Website Redesigned for Easier Access to Resources For the first time in 3 years, the library’s Website has a completely new look. We’ve overhauled the entire site from top to bottom with your, our users’, needs foremost in mind. The Website has been redesigned to make way for a cleaner, more intuitive homepage; to provide faster access to our most popular resources; and to help you find information and resources faster. (cont’d p. 2) library.utmem.edu
  • 2. Library Website Redesigned for Easier Access to Resources The homepage has been cleaned up and given a more modern, spacious design— allowing the information you need most to take center stage. Access to our most popular resources, for example, has been moved out of a hard-to-find drop-down list and into the most prominent position of the page—giving you one-click access to things like UpToDate and Scopus. Library Hours M-Th. 8 a.m. - 12 a.m. Fri. 8 a.m. - 11 p.m. Sat. 8 a.m. - 5 p.m. Sun. 2 p.m. - 12 a.m. Phone Numbers Library 901-448-5634 Interlibrary Loan 901-448-5168 Reference 901-448-5404 Toll-Free 877-747-0004 Book/Journal Locations Many other improvements like these were made across the site to ensure that you 2nd Floor have fast and easy access to the information and resources you need. We invite you Current Print Journals to try out the redesigned site today at http://library.utmem.edu/. Books, 1980-present 4th Floor Journals, 1975-previous year Library Instructional Services has developed a podcast to walk you through the more important Website changes and to help you find resources you use regularly. 5th Floor Journals, pre-1975 Books, pre-1980 (cont’d p. 3) 2 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center
  • 3. Library Website Redesigned for Easier Access to Resources Contributors to this edition: Matt Grayson Brenda Green Gwen Jackson Thomas Singarella Robert St. Clair Deborah Taylor Wanda Wade Jennifer Watson Mary Williams Lin Wu We’ve also tried to ensure that new and important resources get some extra special attention on the homepage. To that end, we’ve added a space right in the center of the homepage that will allow us to highlight resources and services we believe will be of special interest to you. The homepage isn’t the only area of the site to be given a thorough makeover. The e-resources area, for instance, has been rebuilt from the ground up to make browsing easier than ever. E-resources can be browsed one category at a time or by combining categories in any number of ways to help you find online resources for your research or studies. Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center 3
  • 4. The Importance of the Library to the University Research Effort Library resource costs have been increasing (around 10% annually) for decades be- cause of publisher inflation, as well as the number of online databases that have be- come available in the last decade. Although collection costs continue to significantly increase, it is important to stress that the library should be considered a campus asset, not merely a cost center or overhead cost. An important study (Kaufman, 2008) formulated the relationship between the library and the grant income generated through its use (e.g., journals, databases). At the University of Illinois at Urbana (UIUC), Paula Kaufman, University Librarian and Dean of Libraries, sought to quantify the library’s contribution by the statement “for each dollar invested in the library, the university received x dollars in return.” Kaufman developed measures that quantified the academic library’s value in supporting university strategic goals. Grant income generated by faculty using library materials was used to determine a return on investment (ROI) for each dollar provided for the library collection. This study demonstrated that the research collections of the library can quantify a return on the uni- versity investment in the library, and it also demonstrated a correlation between library and grant activities. A study on academic publishing in Europe (Rowlands, 2009) sought to determine how researchers responded to the unprecedented levels and convenience of access to online scholarly journals and whether enhanced access to the literature led to greater productivity, research quality, and other outcomes. The findings suggested that a 4-fold increase in library resource usage is linked to 11 times higher funding. Moreover, Row- land reported that the number of research papers, awards, and research grants and contracts increased with increased article downloads from the institutions’ libraries. It is estimated that 96.1% of current journal titles in science, technology, and medicine (and 86.5% of current titles in the arts, humanities and social sciences) are now avail- able online. (cont’d p. 5) 4 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center
  • 5. The Importance of the Library to the University Research Effort A survey by Judy Luther (Luther, 2008) found that 82% of UIUC faculty said that their Library Tip library’s e-resources helped with interdisciplinary research and increased overall efficiency and productivity. The faculty who participated in the survey confirmed fac- tors related to successful grant proposals: 95% of respondents stated that citations Ethical Scientific are important in securing grant awards funding, 94% use citations in grant proposals, Communication and 94% obtained citations online via the library gateway. Using the ROI model with UIUC data produced “a return of $4.38 in grant income to the university for every dollar invested in the library.” Luther concluded that grant income secured by faculty using Avoiding plagiarism, library resources represented only a portion of the value the university receives from self-plagiarism, and the library, and she also noted the importance of the library in supporting institutional other questionable goals. Paula Kaufman was a project participant, and Carol Tenopir, a professor at the writing practices: A School of Information Sciences at the University of Tennessee, Knoxville, and Director guide to ethical writing, of the Center for Information and Communications Studies, served as project advisor. a must-have booklet (about 60 pages) for Kaufman, Paula T. The library as strategic investment: Results of the Illinois return on faculty and students, investment study. Liber Quarterly (18:3/4), 2008, pp. 424-436. contains many real- http://liber.library.uu.nl/ life examples and some exercises. Luther, Judy. University investment in the library: What’s the return? A case study at the While the author, University of Illinois at Urbana-Champaign. 2008. Commissioned by Elsevier Library Con- nect Office, San Diego, CA. Prof. Miguel Roig of http://libraryconnect.elsevier.com/whitepapers/lcwp0101.pdf St. John’s University, focuses on plagiarism, Rowlands, Ian. Electronic Journals: modeling journal spend, use and research outcomes. other scientific Ciber Group, University College, London Academic Publishing in Europe (APE 2009), Ber- communication lin, January 20, 2009. ethical issues are also http://www.ape2009.eu/09ape_literature.htm covered: authorship, duplicate (redundant) publication, copyright, conflict of interest, responsible citation, and salami publishing. This resource is particularly valuable because of its emphasis on the Book Drop Locations sciences. For your convenience, book drops are located A printed copy is on around campus at the following locations: reserve in the library. Alexander Building Coleman Building Dunn Dental Building General Education Building Hyman Building Molecular Sciences Building Book drops must not be used for 1-day items, items due within 3 days, or audiovisual material. Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center 5
  • 6. SciFinder Database The Health Sciences Library subscribes to SciFinder, a research discovery tool that allows students and faculty to access Chemical Abstract Service (CAS) records from many scientific disciplines, including biomedical sciences, chemistry, engineering, materials science, and agricultural science. The SciFinder Web Interface SciFinder has a new interface available on the Web. While SciFinder Web contains many of the same features as the desktop version, the SciFinder Web interface provides several new capabilities! You can • Save answer sets on the server. • Export answer sets in .pdf format. • Export commercial source information in Microsoft Excel (.xls) format. • Generate and view Keep Me Posted (KMP) results about updated searches. • Analyze answer sets automatically. • Retain session history. • Access enhanced navigation functions. Visit SciFinder Web to check out its new attributes. Thanks to SGAEC For yet another year, the Student Government Association Executive Committee has voted to provide the Health Sciences Library with resources that ultimately benefit students. The SGAEC provided funds to enable the library to purchase several licenses for Adobe Acrobat Pro for both the PC and Mac, three laptops that will be available to students working in the library, and replacement batteries for the laptops currently in use. Many thanks to the Health Science Center SGAEC for supporting the library! 6 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center
  • 7. UT Library Directors Receive ScienceDirect Proposal On June 11, 2009, the UT library directors and e-resource librarians met in Knoxville Library Tip with representatives from Elsevier to discuss a possible UT system-wide contract for access to the ScienceDirect collection of online journals and books. The objective was to determine whether a cost-effective contract could be developed for access to EndNote Web is a this resource across all UT campuses. Web-based service allowing students and We hoped to leverage the size of our university to provide access to ScienceDirect researchers to import online content at reasonable cost. ScienceDirect provides access to over 2000 and organize up to journals and more than 7 million articles and includes online access to 25% of the 10,000 references world’s most referenced scientific, technical, and medical content. from PubMed, Web of Science, and other The proposal presented by Elsevier was more expensive than expected; therefore, databases. References negotiations continue. However, the directors remain hopeful that a cost-effective can then be inserted contract with Elsevier for ScienceDirect allowing system-wide access might yet and formatted in be developed. a research paper using Microsoft Word or shared with colleagues. MedEdPORTAL: A Free Instructional As UTHSC faculty, Resource from AAMC and ADEA students, and staff, you can create an account MedEdPORTAL is a free, online, peer-reviewed publication service provided by the with EndNote Web. Association of American Medical Colleges in partnership with the American Dental Education Association. MedEdPORTAL was designed to promote educational Need assistance collaboration by facilitating the open exchange of peer-reviewed teaching resources using EndNote Web? such as tutorials, virtual patients, simulation cases, lab guides, videos, podcasts, and Contact the library at assessment tools. 901-448-5404 or send an email to utlibrary@ While MedEdPORTAL’s primary audiences include health educators and learners utmem.edu. around the globe, it is open and available for free to the general public. Users can access quality, peer-reviewed teaching material and assessment tools in both the basic and clinical sciences in medicine and in oral health. With MedEdPORTAL, users can download or access the majority of the published resources directly from the Website. Published authors retain their original copyrights and indicate on the MedEdPORTAL Website how others may use the materials. In addition, all third-party copyrighted materials and patient privacy issues are addressed during the submission process so users can download and use any and all of the published resources for educational purposes without legal infringements. Note: the information in this article was excerpted from the MedEdPORTAL Website. Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center 7
  • 8. How Can RSS Help You? More and more scholarly journals are offering their latest issue’s table of contents or early-view articles via RSS, featuring article titles, authors, and links to the abstract. And sites and databases like PubMed/Medline, CINAHL, and OVID offer topic alerts via RSS (Really Simple Syndication). What is RSS? RSS is a format for sharing and distributing Web content. You can sub- scribe to as many RSS feeds as you want by using an RSS feed reader. All your sub- scriptions come to one place so that you don’t have to go to different places or search several databases again and again to find out what’s new or get updated search results. Your RSS reader checks your subscriptions regularly and displays the updated content automatically. The RSS feed reader enables you to browse the headlines, abstracts, and short descriptions of each item you subscribed to. You can also click to see each item in its regular Web page context. To start using RSS, here is what you need to do. 1. Choose a feed reader to aggregate your feeds. The most frequently used Web-based readers are Google Reader, Blogline, and My Yahoo. Another simple feed reader is your Web browser. Both Internet Explorer 7.0 and Firefox enable you to bookmark feeds by clicking on the RSS icon in the toolbar and saving the feed. 2. Select and subscribe to multiple feeds. Sites that offer an RSS feed usually display a radio wave icon in the browser address bar (Fig. 1) or a small orange XML or Atom but- ton somewhere on the page itself (Fig. 2). You can subscribe to the feed by clicking on the address bar icon and following your browser’s directions or by right clicking on the orange button, selecting “copy shortcut” (for Internet Explorer) or “copy link location” (for Firefox), and pasting that shortcut into the new subscription or add a subscription option in your RSS reader. Many Websites also give you options to help you subscribe. (Fig. 3) 3. Start using RSS reader to browse your subscriptions in one central location. (Fig. 1) (Fig. 3) (Fig. 2) (cont’d p. 9) 8 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center
  • 9. How Can RSS Help You? Some benefits of using RSS: • Save time. • Receive automatic notification of new information related to your topics of interest. • Scan large amounts of information in a short time because information is delivered to one central location. • Eliminate exposing your email address to others, because subscribing to a feed is done anonymously. • Control your RSS subscriptions as you want. Deleting and adding a feed takes only one click. • Save your email inbox space, because subscriptions via RSS feeds don’t go to your email. Need to know more about RSS and how to make it work for you? Register to attend the library workshop Staying Current or call the Information Desk at 901-448-5404 for as- sistance. UT Libraries Expand Borrowing Privileges UTHSC students, faculty, and staff can now borrow books from other University of Ten- nessee campuses across the state. No special borrower’s card required! Now, your UTHSC ID card is sufficient to borrow books at any of the following UT System cam- puses: • University of Tennessee, Knoxville • University of Tennessee at Chattanooga • University of Tennessee at Martin • University of Tennessee Space Institute (Tullahoma) To check out books, present your UTHSC ID card at any UT library circulation desk. Library staff will verify your affiliation and create a local patron record. Visiting users will enjoy the same borrowing privileges and loan periods as local users, with a few minor exceptions. The Health Sciences Library will be providing this same service to patrons from our sister UT campuses. This service does not extend to Tennessee Board of Regents (TBR) libraries. If you need to use a TBR library, such as the University of Memphis or Southwest Tennessee Community College, please stop by the Health Sciences Library to obtain a courtesy borrower’s card. Note that this new service affects just print books. To use the online resources, such as e-books or e-journals, of another UT library, you will need to use a computer located inside that library because of licensing restrictions. Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center 9
  • 10. The UTHSC Library is on Twitter Twitter is a free, social networking and microblogging service where people answer the question “What are you doing?” via 140-character messages from their cellphone, laptop, or desktop. The service enables people to see/exchange each others’ updates, which are also called tweets. What does this have to do with the Health Sciences Library? Using Twitter, the library sends out brief updates and alerts about the library as another communication chan- nel between the library and the campus community. Twitter updates include, but are not limited to, the following topics: • A link to the latest table of contents from selected medical journals • Information about library resources, services, news, and events • Tips for using library resources • Announcements regarding database/system maintenance Tweets usually contain headlines, titles, and a brief description about each item and links to more detailed information or resources. You can receive updates about the library from either your mobile devices or your computer. If you are a Twitter user, keep tabs on the library on Twitter. You can also send direct messages from your Twitter account to the library if you have questions about a particu- lar tweet. Your questions will be answered in a timely manner. If you don’t want to sign up for a Twitter account, you can subscribe to the library’s Twitter feed via RSS. Check out who is now using Twitter at UT: UTHSC UT Knoxville http://www.twitter.com/uthsc http://twitter.com/UTKnoxville UTGSM UT Residency UT Teaching Hospitals http://www.twitter.com/UTGSM St. Jude Children’s Research Hospital UT Medical Center http://twitter.com/StJude http://twitter.com/utmedicalcenter Methodist University Hospital University of Tennessee Campus News http://twitter.com/MethodistHlth http://twitter.com/UTennCampusNews 10 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center
  • 11. Research Paper Wins Award A research-based paper presented at the 2009 Annual Meeting of the Medical Library Association in May was awarded 1st place for research papers. The co-authors of the paper were Tom Singarella, Professor and Director, UT Health Sciences Library and Biocommunications Center, and Paul Schoening, Associate Dean and Director, The Becker Medical Library, Washington University School of Medicine, St. Louis, MO. “Trends in Institutional Repositories in Health Sciences Libraries” was awarded 1st place by the research awards judging team and was announced in the summer issue of Hypothesis: The Journal of the MLA Research Section. The award acknowledges high- quality research in the medical library field and includes a prize of $100. 5th Annual Library Conference and Expo Library staff members Carolyn Polk and Wanda Wade had the pleasure of attending the 5th Annual Circulation Conference entitled “Circulation: Check Us Out,” which was held at the University of Memphis, Ned McWherter Library, last June. Topics included Email Etiquette, Dealing with Problem Patrons, Customer Service 101, and Quick Book Repair. The most memorable session was Customer Service 101, during which participants were given a team activity to try to remember company slogans. In other words, how will people remember you? Would it be your smile or something you said or did for that customer that wasn’t expected? Also, attendees were given a handout that described customer service and the five basic principles of customer service. The last part of that session was an opportunity to watch a video called “Johnny the Bagger,” which depicted a young man who worked at a grocery store and made a tremendous impact on the customers who came in and out of the store by simply putting in each bag that he sacked a little sheet of paper that had a memorable saying on it. It is in the best interest of our library to always give the best customer service possible, even if the situation seems not to warrant it. Customers may complain, get upset, act tough, etc., but despite those things, they need to know that we understand their problem and that we will do what we can to come up with a positive solution. At the conclusion of the day, each participant received a Certificate of Achievement. Gloria Harris and Robert St. Clair participated in the “We are One, Library Expo,” held in the Rose Theatre and Lecture Hall at the University of Memphis. The University of Tennessee Health Sciences Library displayed a virtual tour of our library, demonstrated how we use technology, and promoted the upcoming Southern Chapter Medical Library Association Annual Meeting that our library is hosting at The Peabody Hotel in October. Librarians from across the state shared ideas with each other in an effort to unite the libraries of Tennessee. Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center 11
  • 12. Journals Added to Collection The library has been able to add electronic journal access to the following titles from the American Association for Cancer Research: • Cancer Prevention Research Library Tip • Molecular Cancer Research • Molecular Cancer Therapeutics Copyright Help These titles are available in a package along with Cancer Epidemiology Biomarkers and Prevention, Cancer Research, and Clinical Cancer Research. We had long- Need to know standing subscriptions to these titles and were able to add the total package for little something about more than the cost of the three individual subscriptions. copyright and fair use? A link to Intellectual At the same time, two searchable online services were acquired: Cancer Prevention Property from the Journals Portal features prevention articles from the six titles. Cancer Reviews library Website’s Online features review articles from the six titles. Research Help menu is now available. In Lippincott Williams and Wilkins recently expanded their Total Access Collection, a addition to background group of electronic clinical medicine journals: information and links • Advanced Emergency Nursing Journal to reputable resources, • Back Letter the site also contains • Clinical Nutrition Insight the current UT • Contemporary Ophthalmology intellectual property • Contemporary Spine Surgery policy and a fair use • Continuum: Lifelong Learning in Neurology test for evaluating • Current Opinion in Supportive and Palliative Care individual items. • European Journal of Anaesthesiology • Evidence-Based Ophthalmology • International Journal of Gynecological Cancer Check it out. • Intervention • Journal of Cardiovascular Medicine • Journal of Christian Nursing • Journal of Neurologic Physical Therapy • Journal of Nursing Research • Journal of Patient Safety • Journal of Thoracic Oncology • Lippincott’s Bone and Joint Newsletter • Nephrology Times • Professional Case Management • Simulation in Healthcare • Topics in Pain Management The Total Access Collection now includes 279 journal titles. All these titles are now available through the library catalog or the e-journal A-Z list. (cont’d p. 13) 12 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center
  • 13. Journals Added to Collection With the assistance of our subscription agent, we are constantly seeking opportunities to add content without encumbering additional financial resources. Suggestions for additions are always welcome. Email eservices@utmem.edu or call 901-448-5154 or 448-7295. Interested in Cell? Because the Health Sciences Library has an online subscription, you can enjoy your own free subscription to Cell by going to www.cell.com/freesub. List of Recently Acquired Books Available A list of books purchased or donated to the library from July 1, 2008, to June 30, 2009, is available in PDF format from the library Website. The list is arranged alphabetically by subject. Because many books are interdisciplinary, they have been cross-listed as appropriate. Links in the table of contents will take you to the correct page instantly. You can recommend a book for the collection online by clicking on Borrowing and Requests. INFOnews Health Sciences Library and Biocommunications Center The University of Tennessee Health Science Center Health Sciences Library and BiocommunicationsHershel P. Wall, M.D. Chancellor, Center The University of Tennessee Health Science Center Vice Chancellor for Academic, Faculty, and Student Affairs, Cheryl R. Scheid, Ph.D. Director, Thomas A. Singarella, Ph.D. Editor, David L. Armbruster, Ph.D. Designer, Robert St. Clair, M.A. INFOnews is published three times a year and distributed electronically to faculty, students, and staff of the Health Science Center and to other health sciences libraries. Articles published in INFOnews may be reprinted in, or adapted for, other publications if credit is given and a copy of the reprint is sent to the INFOnews editor. Your reactions to, and comments about, INFOnews are important. Please send them to INFOnews editor, 328 Alexander, 901-448-5051 (fax 901-448-6855). The University of Tennessee is an EEO/AA/Title IX/Section 504/ADA employer. Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center 13
  • 14. Next Generation of Librarians This year marked the end of the Careers in Health Information, Librarianship and Informatics (CHILI) project, funded by the Institute of Museum and Library Services (IMLS). Earlier this summer, two middle school students received exposure to the field of health sciences librarianship thanks to an invitation from their big brother and big sister. Yolanda Qin, 10th grade, and Terence Taylor, 12th grade, invited their siblings to attend a reflective ceremony marking the end of their CHILI summer internship at the University of Tennessee Health Science Center (UTHSC) library. During the ceremony, Yolanda and Terence, along with fellow interns Jahleel Nelson, 11th grade, and Minnie Pruitt, 12th grade, gave the audience a glimpse of the projects, activities, and site visits they experienced as CHILI interns. The interns assisted in several projects such as producing a library orientation podcast for incoming pharmacy students. Interns also received expert assistance in creating their resumes, enhancing their vocabulary to include terms such as HIPPA and nanotechnology, and broadening their understanding of the role and function of an academic health science center. An impressive number of UTHSC staff, faculty, administrators, and librarians supported the summer internship in a number of ways such as spending one-on-one time discussing their careers and educational background. Richard Nollan, tenured associate professor at the Health Sciences Library, made a lasting impression upon one intern when she learned he has earned three degrees and is pursing a fourth. Another memorable encounter for the interns was with Wisdom Coleman, DDS, Associate Dean, Office of Admissions and Student Affairs, UTHSC College of Dentistry. Dr. Coleman’s tour of the dental facilities and his advice for personal and academic success resonated with the interns and was mentioned in their daily narratives. Interactions with librarians, as well as campus faculty and administrators, provided opportunities for the interns to experience the varied and highly technical careers of health sciences librarians and their work environments. The lead institution for the IMLS grant was Johns Hopkins University with Charlie Greenberg, Yale University, serving as the project manager. Local project managers, Brenda F. Green, Health Sciences Library, and TaJuana O. Redmond, Office of Medical Education, College of Medicine, increased the number of interns for the final internship from two to four thanks to overwhelming campus administrative support. In addition to this year’s interns and their siblings, hundreds of middle and high school students have been introduced to the field of health sciences librarianship and informatics over the 4-year life of the project. 14 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center
  • 15. Library Cancellations for 2010 The subscription costs of library resources continue to rise by approximately 10% annually while the library’s budget remains flat. Consequently, we projected a shortfall of approximately $164,000 for the coming year and determined that cuts would be necessary. Journal subscriptions make up the bulk of the library’s collection expenditures, and our efforts were focused there. We collected usage data from publishers, vendors, and our own journal management system. We also assigned each title a subject descriptor and compared the number of titles we held in each subject to the total number available. We also considered the number of titles in that area that we canceled last year. With usage for each title available and the cost of each title known, we generated cost per use data across our journal collection. Titles with a high cost per use were then placed on the initial proposed cancellation list. Databases and books were also analyzed for cost, usage, and subject coverage, and selected titles were added to the cancellation list. The preliminary list included about 200 titles, and everyone at the Health Science Center had an opportunity to participate in the journal cancellation survey and vote on the titles last April. We received 471 responses to the survey. Based on our budget data; the responses received; and the cost, usage, and other data previously compiled, the library’s Resource Development Committee generated a shorter list and again invited comments from the campus. Following the review period, we posted our final cancellation list of 94 titles in early June. Subscriptions to the vast majority of these titles will end December 31, 2009. Negotiations for our 2010 ScienceDirect contract are ongoing, and we hope that we can continue to subscribe to the title list we have now (see article on page 7). The 2010 cancellation list can be viewed online. Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center 15
  • 16. Health Sciences Library Workshop Schedule – 2009-2010 All workshops are open to faculty, staff, and students. To register, click on the workshop title. Additional dates for faculty-only workshops are also available through the campus Faculty Resource Center. Click on the workshop title and then on the link View ‘Faculty Only’ dates. Accessing Electronic Resources (Beginner) – Brenda Green Learn how to use the library’s Website – both on and off campus – to access the library’s collection of more than 200 e-books and 2300 e-journals. This session will also cover the library’s online catalog and provide an overview of the content and features of the library’s major online databases. August 5, 2009 10 – 11 am October 13, 2009 10 – 11 am December 3, 2009 10 – 11 am February 3, 2010 10 – 11 am April 7, 2010 10 – 11 am Adobe Photoshop Workshop – Robert St. Clair This workshop lets users get right down to work by focusing on the Photoshop CS3 features they’re most likely to use. In this workshop, users will learn basic techniques to clean up and remove backgrounds from scanned curricular materials. September 15, 2009 2 – 4 pm March 2, 2010 8 – 10 am Apple iMovie Workshop – Robert St. Clair This workshop teaches the iMovie interface and basic educational movie creation. September 17, 2009 2 – 4 pm March 4, 2010 8 – 10 am Copyright Workshop – Richard Nollan Gain a basic insight into copyright principles and their importance in academic research and education. December 9, 2009 8 – 9 am February 9, 2010 8 – 9 am April 13, 2010 8 – 9 am To register for a workshop, click on the workshop title. (cont’d p. 17) 16 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center
  • 17. Health Sciences Library Workshop Schedule – 2009-2010 Database/Literature Searching – Brenda Green Learn strategies for conducting a literature search of the professional literature in your field. This workshop teaches you how to “begin with the end in mind.” Resource material includes descriptions of library databases covering fields such as business, education, healthcare, and psychology. August 6, 2009 10 – 11 am October 7, 2009 10 – 11 am December 8, 2009 10 – 11 am February 4, 2010 10 – 11 am April 8, 2010 10 – 11 am EndNote – Jennifer Watson This self-paced, hands-on workshop covers the use of EndNote software to manage citations for research papers and bibliographies. The workshop covers entering data, downloading references from PubMed and other databases, removing duplicates, creating multiple libraries, and bibliographies. Microsoft Word is used to create a simple document, add references to the document, and then change the citation style. Please note that EndNote offers a similar workshop online. August 18, 2009 8 – 10 am October 15, 2009 8 – 10 am December 15, 2009 8 – 10 am February 16, 2010 8 – 10 am April 15, 2010 8 – 10 am Evidence-Based Resources (Advanced) – Brenda Green Discuss databases and other resources that can be used to close the gap between current clinical practice and knowledge of the best evidence. Learn how to conduct a literature search once and automatically receive updates. August 6, 2009 11 am – 12 pm October 14, 2009 10 – 11 am December 10, 2009 10 – 11 am February 11, 2010 10 – 11 am April 14, 2010 10 – 11 am (cont’d p. 18) Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center 17
  • 18. Health Sciences Library Workshop Schedule – 2009-2010 Library Orientation – Brenda Green Provides an overview of library services and databases and includes library registration for check-out and accessing electronic resources from off-campus locations. A tour of the facility is also included. Library orientations are held on the first Thursday of each month. August 6, 2009 8 – 9 am September 3, 2009 10 – 11 am October 1, 2009 10 – 11 am November 5, 2009 8 – 9 am December 3, 2009 8 – 9 am January 7, 2010 10 – 11 am February 4, 2010 8 – 9 am March 4, 2010 8 – 9 am April 1, 2010 10 – 11 am PubMed MEDLINE Updates – Gwen Jackson Gain an overview of this authoritative database produced by the National Library of Medicine and covering biomedical sciences dating back to the 1950s. Learn techniques to effectively search the database and use features such as MeSH thesaurus, clinical queries, history tab, and database limits. August 19, 2009 10 – 11 am December 16, 2009 10 – 11 am February 17, 2010 10 – 11 am April 20, 2010 10 – 11 am Scopus (Advanced) – Brenda Green Learn how to access journal articles, cited works, patents, conference proceedings, trade publications, and book series. This workshop will review searching techniques, setting up automatic literature searches, and managing lists of citations. August 4, 2009 10 – 11 am October 21, 2009 10 – 11 am December 17, 2009 10 – 11 am February 18, 2010 10 – 11 am April 21, 2010 10 – 11 am Staying Current – Lin Wu and Matt Grayson Discover how to set up automatic alerts for your research topics and get the latest tables of contents from your favorite journals via e-mail or RSS. This workshop will introduce you to several current awareness services and resources that can help you save time and stay current in your research areas. August 4, 2009 8 – 9 am October 1, 2009 8 – 9 am December 2, 2009 8 – 9 am February 10, 2010 8 – 9 am April 1, 2010 8 – 9 am 18 Vol. 15, No. 1, Spring/Summer 2009 University of Tennessee Health Science Center