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Starting from scratch –
Choosing the right LMS to deliver training




         Bridget Kenna & Sharon Williams



                                             © FSAI
Introduction
•   Brief background on FSAI
•   Current approach to delivering training
•   Development of e-learning – a blended approach
•   Our journey to date
•   Next steps
•   Lessons learnt




                                                     © FSAI
FSAI’s mission

To protect peoples’ health and peoples’ interests by
 ensuring that food consumed and produced in the State
  meets the highest standards of food safety reasonably
achievable and that people have accurate and worthwhile
   information about the nature of the foods they eat.




                                                          © FSAI
What we do

• Co-ordinate the enforcement of food – ‘official agencies’

• Advise Government Departments on food safety policy

• Policy advice & risk management decisions science
  based

• Work in partnership with stakeholders in the food chain
  to ensure compliance with food law




                                                              © FSAI
Delivering food safety service


                     SERVICE CONTRACTS




                                                        HSE




                              Local Authorities/
Dept. Agriculture,
                                 Co Councils
 Food & Marine

                    Sea Fisheries                   Marine     National Standards
                 Protection Authority              Institute    Authority of Irl.
                                                                             © FSAI
Current approach to training delivery

Training programmes delivered to:

• Official agencies

• FSAI staff

• Industry


All classroom instructor-led – includes case studies, hands
on exercises, role-plays etc.




                                                              © FSAI
Other information/learning resources


www.fsai.ie



Safetynet



FSAI Intranet




                                       © FSAI
FSAI Website - www.fsai.ie




                             © FSAI
FSAI Safetynet




                 © FSAI
FSAI Intranet




                © FSAI
Would e-learning add value?




                              © FSAI
Other benefits


                                                                 rs
                                                             r ne
                                                     o   lea
                                                 t
                                              ve
                                          g mo
                                        in
                                    arn
                             for le
                       ity
                 i bil
            o ns
       e  sp
   m er
 so




                                                                      © FSAI
E-learning strategy




• Needed to establish our overall approach
• Courses vs. resources
• Develop in-house skills/expertise in delivering e-
  learning materials
• New skill set – use of authoring tools/instructional
  design/technology
                                                         © FSAI
E-learning     ‘blended’ approach


    Face to
    Face
    Learning

                     Blended
                     Learning

    Online
    Learning




                                    © FSAI
E-learning – how to reach groups?




             Via LMS

                                    © FSAI
The journey since
 December 2011




                    © FSAI
© FSAI
Rapid E-learning training

•Review of a number of authoring tools

•Specific training on Snap by Lectora




And so .... our journey began




                                         © FSAI
Key milestones in our journey

       6.Develop LMS
          Authoring tool
     1. 2. DesignProject
    5.Instructional design
      training / Content
       4.Configure 2011
       December LMS
         3. Select LMS
         specification
              team
            training
            building




                                © FSAI
Project team


Key representatives from:

•   Training Compliance
•   IT
•   Information
•   Communications
•   HR




                            © FSAI
2. Design LMS specification
                                 Intuitive & easy
  Hosted externally,                                   Comprehensive
                                     to use
    linked to FSAI                                       tracking &
       extranet                                          reporting
                                                         system

Accessible from
                                                          Adaptable to
 any internet
                                                         allow scale up
  connected
 workstation

                                                           Facilitate a variety
                                                          of learning methods
 Facilitate single                                              & media
      log-on

     Incorporate look                                    Used as part of a
      and feel of our                                    blended learning
        extranet                                             solution

                                          Facilitate
             Facilitates up to          assessments
               2,000 users

                                                                          © FSAI
Select LMS


       Learning Management System:
       NetDimensions eLearning best suited our
       needs




                                                 © FSAI
Configuring our LMS

• Design of LMS ‘skin’

• Identify requirements for
  our LMS – ‘Safetynet
  Learning’

• LMS administrator
  training




                              © FSAI
Instructional design training

• Instructional design for e-learning materials

• Courses vs. resources vs. blended solutions

• Methods & media

• Ownership with the learner




                                                  © FSAI
Additional authoring tool training


•Training on Articulate (quizmaker and engage)

Other outcomes:
•Identified other resources for learning

•Customised Articulate template & icons




                                                 © FSAI
June 2012




            © FSAI
Where we are now
• Safetynet Learning ready to go live

• In-house learning and development programmes
  uploaded and ready to deploy for FSAI staff

• A number of bespoke e-learning programmes being
  developed for agency staff

• Promotional demonstration being developed




                                                    © FSAI
Next steps
• Bulk upload of users

• User acceptance testing

• Launch

• Review / evaluate

• Continue to develop & evolve




                                 © FSAI
•   Dedicate TIME and key personnel
•   Organisational/management buy-in
•   Availability of SME
•   Relationship with service provider
•   Walk before you run
•   Think of end user




                                         © FSAI
Key lessons learnt


•   Benefit of a TEAM at early stages
•   Network / ask questions / gather information
•   Its about learning, not just e-learning
•   Training is key to implementation & success
•   Lot of information available e.g. blogs, webinars etc
•   Exciting and evolving




                                                            © FSAI
In Summary
•   Brief background on FSAI
•   Current approach to delivering training
•   Development of e-learning – a blended approach
•   Our journey to date
•   Next steps
•   Lessons learnt




                                                     © FSAI
Every journey
 Thank you for
starts by taking
the listening
     first step!




                   © FSAI
© FSAI

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Choosing the Right Learning Management System

  • 1. Starting from scratch – Choosing the right LMS to deliver training Bridget Kenna & Sharon Williams © FSAI
  • 2. Introduction • Brief background on FSAI • Current approach to delivering training • Development of e-learning – a blended approach • Our journey to date • Next steps • Lessons learnt © FSAI
  • 3. FSAI’s mission To protect peoples’ health and peoples’ interests by ensuring that food consumed and produced in the State meets the highest standards of food safety reasonably achievable and that people have accurate and worthwhile information about the nature of the foods they eat. © FSAI
  • 4. What we do • Co-ordinate the enforcement of food – ‘official agencies’ • Advise Government Departments on food safety policy • Policy advice & risk management decisions science based • Work in partnership with stakeholders in the food chain to ensure compliance with food law © FSAI
  • 5. Delivering food safety service SERVICE CONTRACTS HSE Local Authorities/ Dept. Agriculture, Co Councils Food & Marine Sea Fisheries Marine National Standards Protection Authority Institute Authority of Irl. © FSAI
  • 6. Current approach to training delivery Training programmes delivered to: • Official agencies • FSAI staff • Industry All classroom instructor-led – includes case studies, hands on exercises, role-plays etc. © FSAI
  • 8. FSAI Website - www.fsai.ie © FSAI
  • 9. FSAI Safetynet © FSAI
  • 10. FSAI Intranet © FSAI
  • 11. Would e-learning add value? © FSAI
  • 12. Other benefits rs r ne o lea t ve g mo in arn for le ity i bil o ns e sp m er so © FSAI
  • 13. E-learning strategy • Needed to establish our overall approach • Courses vs. resources • Develop in-house skills/expertise in delivering e- learning materials • New skill set – use of authoring tools/instructional design/technology © FSAI
  • 14. E-learning ‘blended’ approach Face to Face Learning Blended Learning Online Learning © FSAI
  • 15. E-learning – how to reach groups? Via LMS © FSAI
  • 16. The journey since December 2011 © FSAI
  • 18. Rapid E-learning training •Review of a number of authoring tools •Specific training on Snap by Lectora And so .... our journey began © FSAI
  • 19. Key milestones in our journey 6.Develop LMS Authoring tool 1. 2. DesignProject 5.Instructional design training / Content 4.Configure 2011 December LMS 3. Select LMS specification team training building © FSAI
  • 20. Project team Key representatives from: • Training Compliance • IT • Information • Communications • HR © FSAI
  • 21. 2. Design LMS specification Intuitive & easy Hosted externally, Comprehensive to use linked to FSAI tracking & extranet reporting system Accessible from Adaptable to any internet allow scale up connected workstation Facilitate a variety of learning methods Facilitate single & media log-on Incorporate look Used as part of a and feel of our blended learning extranet solution Facilitate Facilitates up to assessments 2,000 users © FSAI
  • 22. Select LMS Learning Management System: NetDimensions eLearning best suited our needs © FSAI
  • 23. Configuring our LMS • Design of LMS ‘skin’ • Identify requirements for our LMS – ‘Safetynet Learning’ • LMS administrator training © FSAI
  • 24. Instructional design training • Instructional design for e-learning materials • Courses vs. resources vs. blended solutions • Methods & media • Ownership with the learner © FSAI
  • 25. Additional authoring tool training •Training on Articulate (quizmaker and engage) Other outcomes: •Identified other resources for learning •Customised Articulate template & icons © FSAI
  • 26. June 2012 © FSAI
  • 27. Where we are now • Safetynet Learning ready to go live • In-house learning and development programmes uploaded and ready to deploy for FSAI staff • A number of bespoke e-learning programmes being developed for agency staff • Promotional demonstration being developed © FSAI
  • 28. Next steps • Bulk upload of users • User acceptance testing • Launch • Review / evaluate • Continue to develop & evolve © FSAI
  • 29. Dedicate TIME and key personnel • Organisational/management buy-in • Availability of SME • Relationship with service provider • Walk before you run • Think of end user © FSAI
  • 30. Key lessons learnt • Benefit of a TEAM at early stages • Network / ask questions / gather information • Its about learning, not just e-learning • Training is key to implementation & success • Lot of information available e.g. blogs, webinars etc • Exciting and evolving © FSAI
  • 31. In Summary • Brief background on FSAI • Current approach to delivering training • Development of e-learning – a blended approach • Our journey to date • Next steps • Lessons learnt © FSAI
  • 32. Every journey Thank you for starts by taking the listening first step! © FSAI