MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
Susan Rivers BNY Mellon Wealth Management Presentation: BDI 2/9/11 Financial Services Social Communications Leadership Forum
1. February 9, 2011
BNY Mellon’s Collaborative Social Media Program
Susan Rivers
Corporate Communications
Business Development Institute
Financial Services Social Communications Leadership Forum
New York
2. BNY Mellon Facts
Leading global asset management and
securities servicing company
Clientele: institutions, corporations,
high-net worth individuals/families
$25 trillion in assets under custody or
administration
$1.17 trillion under management
Formed by the 2007 merger of Bank of
New York and Mellon Financial
Based in New York with a global work
force of more than 47,000
2
3. Corporate Communications Social MediaTask Force 2009
What is social media? Myths
and facts.
Who is using it?
How are they using it?
How can social media support
business goals?
What kind of governance
will we need?
3
4. Common objections and myths
We needIt’s try Facebook/Twitter/LinkedIn
to primarily for pushing
Regulation a clientallowpeopledo use it
Anybody For young blog or aanything
Our It’s can write a us to
B2Bwon’t– base doesn’t Tweet
fad ever-changing
and see what sticks
marketing materials
4
5. Task Force recommendations lay the foundation
Testing
Training - Evangelizing
Strategy Access
Governance Policy Procedures
Listening
5
6. Listening is the first step
What?
Who?
Industry buzz or trend?
Misuse of name/logo
How can we monitor it all?
6
10. Walking the talk at BNY Mellon
Steering Committee
All lines of business and business partners
Team approach in finding solutions
Program Resources
Access
Policy Staffing
Technology
Process Outside expertise
Regulation
Strategy Training
10
11. Governance structure is evolving
Top-down More circular, Hub & Spoke:
organizational model fluid organization Considered ideal
11
12. Facebook
Seeking ways to permit interactivity within compliance requirements
12
13. LinkedIn
Looking to develop record archiving of InMails for compliance
13
15. Next Step to Integrated Approach:
Working toward industry-wide consensus
Regulators would reassess
current regulations
Industry groups set
best practices (i.e. Financial
Services Roundtable)
Regulators and industry
• Agree on rules
• Keep up with evolving technology
15
16. Thank you
Susan Rivers
Global Head of Wealth Management Corporate Communications
BNY Mellon
susan.rivers@bnymellon.com
617-722-7193