1. Training Need Analysis By Syed Mansoor [email_address]

2. The bigger picture Organisational performance Employee performance Employee Skills, Knowledge and Attitudes Employee education, experience and training

6. TNA (Step 2): Challenges Existing challenges Future challenges What are we concerned about? What’re the challenges today? What challenges we are likely to face in the future?

7. TNA (Step 3): Employee performance Existing performance Future Performance In what way our employees should start performing differently to help us meet the challenges and take us to the goals?

10. TNA in essence… Start with future organisational goals and challenges Assess required employee performance to meet the goals and challenges Assess required employee Skills, Knowledge and Attitudes to deliver the performance Identify employee training needs to bridge the gap 1 2 3 4