1. ANDTEK Solutions
and Products

2. Company Overview
• Company founded in 2000
• One of Cisco’s advanced Technology Development Partners
• ISPN / SIP Member
• Present in 25 countries around the world, more than 350
customers from all lines and size of business
• We have deployed these applications deployed to more
than 250,000 phones with a list of satisfied customer
• More than 10 years experience with Cisco® Systems Call
Manager IP-PBX.
Pres-ID © 2008 ANDTEK GmbH, All rights reserved. 2

3. Our Mission
• Customers Needs – Our Passion
• Our Partnership – Easy to do Business with
• Deliver - Unique Unified Communications Solutions
• Everything we do reflects our mission
“We Love Communications”
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4. Company Solutions
• Industry solutions:
Banks, insurance companies, financial services, telephone
companies, media, energy utilities, healthcare
• Industry-independent solutions:
Call centers, help desks, Building management
• Solutions for corporate communications:
UnifiedMessaging, CTI, Recording, Conferencing, Provisioning
Pres-ID © 2008 ANDTEK GmbH, All rights reserved. 4

5. ANDTEK Products
Products of ANDTEK
15 Technical Solutions for Unified Communications

6. ANDTEK Solutions
Delivered as flexible modules
• Computer Telephony • Add-On Features
− AND Phone Communicator − AND Phone Group …
− AND Communicator − AND Phone CallBack
− (AND Desktop) − AND Phone CallList
− AND Phone Settings
− AND Phone Routing
• Productivity,
Prozess Integration
− AND Phone Directory • Security, Recording
− AND Phone Provisioning − AND Phone Lockout
− AND Phone Broadcast − AND Phone Recorder
− AND Phone Menu − AND Phone Broadcast
− AND Phone Observer
Pres-ID © 2008 ANDTEK GmbH, All rights reserved. 6

7. Computer Telephony
CTI Clients, Soft Phones and Outlook Integration
• CTI Client
−Controlling IP Phone by PC
−Faster communication
−Direct integration of address databases and immediate reply
possibilities
• Soft Phone
−Telephony function for direct use by PC Integration of PC into the
communication process
• Outlook Integration and Click-to-Dial •Use existing data
• Reduces mistakes
−Dial with click at MS Outlook • Central management
−Fully integrated local contacts
Pres-ID © 2008 ANDTEK GmbH, All rights reserved. 7

8. Advanced Services
Advanced Services and Features
• Services for increasing productivity
−Manager/Assistant services
−Realization of decentralized, small call centers
• Services for integration of traditional functions
−Callback services and notification
−Call lists and To-Do lists for IP phones
Productivity features like
known from traditional
• Integration of related communication telephony systems.
features Originally separate
services are included with
−Voice- and emergency announcements UC.
−Emergency conferences
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9. Security, Voice Recording
Security Services for Unified Communications
• Phone lock service
−Prevents misuse
• Voice recording
−For compliance with legal regulations
−Reproducing of transactions
−Recording of threatening calls Securing and monitoring
of IP phone environment.
• Silent Monitoring Recording of important
calls because of legal
−Especially for call centers and for quality regulations.
assurance Quality assurance and
call center reporting.
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10. Process Integration
Integration of Business Services
• Integration of business information
−Using existing information
−Automatically access several databases
• MS Exchange and Lotus Domino
−Integration of existing business directories
• Provisioning Usage of existing data
and centralized
−Easy installation and administration administration of all
information.
• Customizing Integration of business
processes and work flow
within UC.
Pres-ID © 2008 ANDTEK GmbH, All rights reserved. 10

11. ANDTEK Modules
All Services are separated into Modules
AND Phone AND Apps
Applications for Unified CallManager Customized Unified
Communications Applications
Group Lockout
Broadcast Recorder AND Phone Express
Directory Observer Applications for Unified
CallManager Express:
Desktop CallRouting Directory, Group, Broadcast
and Observer services
Settings CallBack
AND Communicator
Phone control application
Softphone client for Windows,
with Outlook integration
Mac OS and Linux
and click-to-dial
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12. ANDTEK Partner
Program
ANDTEK's Partner Program gives you opportunities to grow
your business, differentiate yourself, and increase
profitability

13. ANDTEK Partner Programm
ANDTEK UC Solutions – Products - Services
• We collaborate closely with Cisco partners to make sure
that ANDTEK's innovative unified IP solutions work within
their business models and the vertical industries. We offer
individual integration, short delivery time and optimal
service.
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14. Benefits
A powerful Eco-System
• Value-Added Unified Communications for your end
customers
E
PARTNER N
D
C
UC Applications Value-Added U
UC S
Solutions T
O
M
UC Solutions E
R
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15. Benefits for the partner
Go-To-Market Tools
• 24/7 Partner Web-Access
− software and updates • Co-selling and co-marketing
− support Web sites • Up-front discount
• Quote-Calculator • Named-Account discount
• Individual Contact • Free Demo-Lab
− Sales, Marketing • Reduced NFR Licenses
− Support
• Partner-Case-Budget
• Pre-Sales Support
• Post-Sales Support
• Turnover-Target extra back-
• Training and certification end rebate
Pres-ID © 2008 ANDTEK GmbH, All rights reserved. 15

16. Christopher Morris
Key Account Manager US, CA and UK
Phone (US): +1 919 277 8572
+1 408 731 6884
Phone (EMEA): +49 811 95949 644
Mobile: +49 151 23565377
cmorris@andtek.com
www.andtek.com
Pres-ID © 2008 ANDTEK GmbH, All rights reserved. 16