Effective Communication Skills A Presentation by: Ms.Charu Agarwal Blog: learn2excel.blogspot.com The presentation discusses effective communication skills and the communication process. It explains that communication involves conveying messages clearly from a sender to a receiver. The communication process involves a source encoding a message, sending it through a channel, the receiver decoding the message, and providing feedback. It also provides tips for improving communication skills such as developing voice, making eye contact, listening, and not jumping to conclusions.