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Old Media, New Tricks Daniel B. Honigman Digital Communications Supervisor Weber Shandwick @dan360man OldMediaNewTricks.com
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First, a quick history lesson. ,[object Object],[object Object],[object Object],[object Object]
 
People need to express themselves
Do we still need reporters?
Absolutely
Information moves at the speed of conversation Social networking is now  more popular than e-mail .
Time Spent On Social Networks is Soaring Time spent up over 100% y/y (total minutes) Includes Facebook, MySpace, Blogger, Tagged, Twitter, MyYearBook, LiveJournal, LinkedIn, SlashKey Source: Nielsen NetView
Q: What is mainstream media to do?
It’s about accessibility Be accessible.
 
Be where your customers are.
Create touch points on your sites and embedded within your products.
 
“ Incorporate social relationships in your value proposition to consumers.”  – Larry Irons, SkillfulMinds.com
What does the layout of this site tell you about Mashable?
Now, what does  this  tell you?
… and this?
What happens when your customers start talking to you? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Be part of the crowd, but be exceptional.
You’ll see results ,[object Object],[object Object],[object Object],[object Object]
5 C’s of community development Courtesy of Jason Falls, Doe Anderson
What’s the strategy?
Social media rule #1: LISTEN!
Determine your tools
Build community around those tools
Don’t be  that  guy
My social media turning point
… and some lessons I learned ,[object Object],[object Object],[object Object],[object Object],[object Object]
Once you have the process down pat, it becomes second nature.
Musical interlude – with a point
Get to know your influencers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],The next step. Source: NY Magazine, 12/7/2008 ( http://nymag.com/news/features/52450/ )
Meet  your digital influencers. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Inline is good for business.
What exactly  is  the news business all about?
It’s about reach.
1. Mainstream media must become more relevant, timely and  helpful .
New -  Real-time customer acquisition -  Real-time customer service -  Real-time customer acknowledgement Active Old -  Static information -  Static listings Passive
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Give your audience multiple ways to interact
3. Create a passionate, simple environment that enables and inspires a shared experience.
How can you do this? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Get off that pedestal…
… and get involved.
For your business to thrive in the age of social media, you must learn to  love your audience .  ,[object Object],[object Object]
Your audience and consumers are what ultimately make you special.
fin.
Of course, I have more up my sleeve. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Old Media, New Tricks (Ragan