1. Customer Service
Team Leading
Business Administration
Thank you for the interest you have shown in our funded training programmes, delivered
by our supportive, friendly team. Platinum is a leading provider of people development and
training solutions in the West Midlands. We are committed to providing bespoke, demand-
led programmes of support to local business, individuals and communities of need.
We are offering the courses below free of charge to all full time employees, aged 19 or over
who do not have a level 4 qualification. You will only need to attend our training centre
once a month at Hurst Street, Birmingham, on a date that is convenient.
You will achieve a nationally recognised qualification which will develop your work based
skills, improve your knowledge and enhance your CV.
We are looking to start learners from November 11 onwards, so please feel free to contact
me at your convenience to secure a place(s) or if you require further information.
Programme Titles: Customer Service Adult Apprenticeship (level 2 & 3)
Business Administration Adult Apprenticeship (level 2 & 3)
Team Leading Adult Apprenticeship (level 2)
Tutor(s): Carol Smith
Qualifications: OCR NVQ Certificate
OCR Functional Skills Maths and English
OCR Certificate in Principles
Start date and course 1 day a month on a date to suit you for no more than a 12
length: month period
Training Venue(s): Albany House Centre (4th Floor, Albany House, 27 Hurst
Street, Birmingham, B5 4BD)
Please call John Woodyatt on: 0121 245 7200 Mob: 07854886294
Platinum, 4th Floor, Albany House,
27 – 37 Hurst Street, Birmingham, B5 4BD
Email: john@the-platinum-group.net
