4. 4
• That
many
op(ons
means
heavy
compe((on.
• Reduced
(me,
aIen(on
and
pa(ence
Users
will
leave
the
site
if:
• They
are
having
trouble
using
it
• Do
not
know
what
the
site
is
about
• Do
not
know
what
capabili(es
the
site
gives
• They
become
disoriented
• Informa(on
is
hard
to
read
• Website
it
‘heavy
to
digest’
and
boring
Why
good
IA?
5. 5
“Simply
stated,
if
the
customer
can’t
find
a
product,
then
he
or
she
will
not
buy
it”
J.Nielsen, 2000
Remember…
6. 6
We
need
to
sa(sfy
not
just
the
client,
but
also
the
cat…
Usability
and
Informa(on
Architecture
go
hand
in
hand…
http://youtu.be/dln9xDsmCoY
7. The
Ini(al
Page.
Think:
• Logo
• Branding,
Iden(ty
• Structure
and
Priori(es
• Naviga(on
• A
note
on
Splash
Screens
9. Logo
• Clear, eligible, good location,
size Stands out. A usual place
to put the logo is on the top left.
• A common practice is that the
logo links to the main page for
ease of access.
• Portrays reliability and safety
12. Iden6ty
• First impressions on entry – question: do we
communicate the purpose and what the site
represents to the user?
• If the site belongs to a company / organisation, then
what is about?
• What can the user do on the site? (beyond navigate,
meaning what does the website let them do? Get
information? Sign an appeal? Create a CV account?)
• Clear taglines, slogans, messages and key words.
17. Corporate
iden6ty
A
corporate
iden6ty
is
the
overall
image
of
an
ins(tu(on,
firm
or
business
in
the
minds
of
diverse
publics,
such
as
customers,
investors
and
employees.
Do
the
elements
on
the
website:
a) Match?
b) Help
you
to
focus?
c) Contribute
to
the
iden(ty
of
the
ins(u(on?
18.
19.
20. Structure
and
Priori6es
• Separations and hierarchy which needs to be decided based on the
goals and functionality of the website.
• Follow Standard Conventions for structure according to the website
purpose and style. If you will break this rule, and of course there are
times that you can, make sure there is a concrete reason first.
Remember that your users expect these and can be very unforgiving.
• Main / Critical Information – There should not be visual competition
between elements. (be careful of ads)
28. Naviga6on
and
Affordances
• Clear access from the main page (menu?) to all the subpages
– Make sure there are no broken links
– Use a sitemap (a
site
map
(or
sitemap)
is
a
list
of
pages
of
a
web
site
accessible
to
crawlers
or
users.
It
can
be
either
a
document
in
any
form
used
as
a
planning
tool
for
Web
design,
or
a
Web
page
that
lists
the
pages
on
a
Web
site,
typically
organized
in
hierarchical
fashion)
– Product-oriented
– Visual clues as to the type of information that you will find at the lower
levels (see also information scent)
34. Splash
Screens
• Delay the user from reaching his target, the
information.
• Causes users to leave, especially if there is
no skip button.
• Requires extra work and increases cognitive
load for the users.
• Require plugins to run, install, authorise!
• Anti-compatible with Search Engine
Compatibility
Skip
intro
36. Above
the
fold
• The
loca(on
on
the
screen
before
scrolling
takes
place
• Differs
depending
on
resolu(on
and
se`ngs
• Important
informa(on
should
be
located
above
the
fold
for
effec(ve
and
faster
user
assimila(on.
37. Above
the
fold
• 640
x
480
fold
is
around
310
pixels
down
• 800
x
600
fold
is
around
430
pixels
down
• 1024
x
768
fold
is
around
600
pixels
down
• 1200
x
1024
fold
is
around
850
pixels
down
• 1600
x
1200
fold
is
around
1030
pixels
down
38.
39.
40.
41. The
Grid
• The Grid is a way of ordering
content in order to structure it
into horizontal and vertical
arrangements.
• It assists us with designing
information in a consistent and
beneficial layout.
• In Chrome apps check out the
UX Check Plugin
42.
43.
44. “If
a
website
is
designed
with
a
structured
layout,
then
that
feeling
of
structure
comes
through
to
the
user
in
their
first
impression.
It
implies
that
thought
has
been
given
to
how
the
website
is
to
deliver
its
informa(on
to
the
user
and
therefore
gives
the
user
confidence
in
the
website.”
http://www.designer-daily.com/the-use-of-grids-in-website-design-6639
45. Nega6ve
Space
• Breathing space – negative
space
• Encapsulates and makes
distinction between important
elements of your website
• You can use negative space to
structure the web page
49. Graphical User Interface
1. Look and Feel
• Identity and Cohesion
• Font
• Background and Colours
• Alignment
2. Graphics (icons and images)
• Type of images, are they all useful and
needed?
• Metaphors
• What size are they (x,y and also in MB)? Can
we use a thumbnail?
• Type of images (abstract specific realistic?)
3. Consistency and Harmonising with
Cascading Style Sheets (CSS)
50. Metaphors
• Used
to
represent
an
abstract
concept
such
as
shopping.
•
Needs
to
be
close
to
the
actual
ac(vity
or
meaning
•
Different
cultures
may
have
different
understandings
•
Can
be
dangerous
(not
the
will
shoot
you
kind),
but
can
be
business
cri(cal
54. Fonts
• The font style can portray the ‘tone’ and ‘nature’
of the website.
• Ascenders and descenders are not as suited for
online text unless set larger than normal
• Sans serif fonts are usually more effective for
reading and scanning on a screen
56. Background
and
Colours
• There must be enough contrast between the background and the
foreground (text images etc)
• Standard practise is to choose colours which match the logo an the identity
• Be careful in selecting colour combinations such as red on blue
• Red, Green, Brown, Grey and Purple are difficult to read when next to each
other.
• Think of your target audience
– Bright colours for Children and Teens
– Dark Font and Intense Colours for 0-30
– While / light background with bright colours and exciting images for everyone.
– While / light background with big black letters for older individuals.
57. “Use
colors
with
high
contrast
between
the
text
and
the
background.
Op(mal
legibility
requires
black
text
on
white
background
(so-‐called
posi(ve
text).
White
text
on
a
black
background
(nega(ve
text)
is
almost
as
good.
Although
the
contrast
ra(o
is
the
same
as
for
posi(ve
text,
the
inverted
color
scheme
throws
people
off
a
liIle
and
slows
their
reading
slightly...”
Jakob Nielsen
58.
59.
60.
61.
62.
63.
64. Alignment
• Centre or Right– Difficult (The eyes
look for the beginning of the next line)
• Justified
– This can confuse the browser
and create some funky (not in a
good way) effects. Harder also to
read than left.
• Left
– Easiest to scan and read
66. Images
– Always consider bandwidth allowance
– We avoid using graphics for links (usually). For
example, avoid using buttons on pages.
– The most successful websites are those who
are fast in operation for the user.
– We do not sacrifice speed for beauty
67. Using
Pictures...
“A
picture
is
worth
a
thousand
words”
“A
picture
takes
2,000
words
worth
of
download
(me”
68. Use
Use
specific
images
instead
of
generic
image
library
images.
Do
not
just
use
images
for
decora(on
of
page;
make
them
have
a
point.
69.
70.
71. Image
Size
– We
can
advise
to
• Chunking
–
SLICES
– PLT:
Perceived
load
6me
– Does
everything
appear
aier
loading
or
all
at
once?
– Try
to
reduce
perceived
loading
(me
• Make
sure
the
user
understands
images
with
links.
Thumbnails
and
larger
images.
72.
“On
the
average
Web
page,
users
have
(me
to
read
at
most
28%
of
the
words
during
an
average
visit;
20%
is
more
likely.”
Jakob
Nielsen
73. Content
•
Users
scan,
not
read
word
for
word
•
Make
it
easy
for
them
– Highlight
key
words
and
phrases
– Use
lists
– Every
paragraph
should
have
one
meaning
/
point
–
Rule
of
thumb
is
to
use
half
the
text
that
can
be
found
in
a
similar
printed
document
74.
75. Content:
the
F
paOern
• The
first
two
paragraphs
should
have
the
most
important
info.
• Inverted
pyramid
•
Remember
Rich
in
informa(on
scent
76.
77. Naviga6on
–
Main
Menu
•
Universal
and
consistent
loca(on
and
use
•
Lei-‐aligned
or
centered
•
Make
sure
the
blocks
that
divide
the
menu
are
of
equal
distance
•
Not
more
than
2-‐3
levels
depth
•
Keep
the
(tles
simple
and
short
•
Do
not
use
images
for
these
•
You
can
also
choose
to
repeat
them
at
the
footer
78.
79.
80.
81. Hyperlinks
Visiblity
-‐
Varia(ons:
– Colour
-‐
Blue
links
– Underline
–
especially
when
using
another
colour
– visited
links
–
users
tend
to
move
around
in
circles.
Help
them
not
to.
• They
can
see
where
they
have
been
• Less
overload
on
short-‐term
memory
82.
83. Hyperlinks
•
Descrip(ve
(Summarised
explana(on)
– E.G
“download
the
pdf
file
for
the
brochure”
instead
of:
to
download
the
brochure
“click
here”
•
Remember
Alt
labels
–
accessibility
– <a
href=“about.htm”
alt=“link
to
the
about
us
page”>profile</a>
• Broken
links
-‐
They
lead
no
where
(even
worse
they
lead
to
the
wrong
place)
84. Sitemap
• Helps
Orienta(on
Where
am
I?
Where
did
I
navigate?
Where
can
I
navigate
to?
•
Can
display
pages
that
are
not
on
menus
directly.
86. Search
Bar
•
Helps
find
informa(on
(obviously)
but
this
is
crucial
on
heavy
loaded
sites
with
thousands
of
pages
of
informa(on
or
where
it
is
difficult
to
navigate
through
menus
due
to
ambiguity
of
where
the
info
may
be.
•
Usually
located
top
right
87. Back
buOon
•
Vital
–
some(mes
webpages
interfere
with
this
to
not
let
you
go
back…
DON’T
DO
THIS…
HOW
ANNOYING…