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Informa(on	
  architecture	
  for	
  web	
  
IFI7046	
  lecture	
  slides	
  
April	
  12,	
  2015	
  
They	
  are	
  here	
  to	
  stay…	
  
	
  
2
243 million
The number of websites
as of December 2010.
486 million
September 2011.
http://gs.statcounter.com
NOW	
  
	
  
	
  
A	
  billion…	
  
	
  
4
•  That	
  many	
  op(ons	
  means	
  heavy	
  compe((on.	
  
•  Reduced	
  (me,	
  aIen(on	
  and	
  pa(ence	
  
	
  
Users	
  will	
  leave	
  the	
  site	
  if:	
  
•  They	
  are	
  having	
  trouble	
  using	
  it	
  
•  Do	
  not	
  know	
  what	
  the	
  site	
  is	
  about	
  
•  Do	
  not	
  know	
  what	
  capabili(es	
  the	
  site	
  gives	
  
•  They	
  become	
  disoriented	
  
•  Informa(on	
  is	
  hard	
  to	
  read	
  
•  Website	
  it	
  ‘heavy	
  to	
  digest’	
  and	
  boring	
  
	
  
Why	
  good	
  IA?	
  
	
  
5
	
  
	
  
	
  
“Simply	
  stated,	
  if	
  the	
  customer	
  can’t	
  find	
  a	
  
product,	
  then	
  he	
  or	
  she	
  will	
  not	
  buy	
  it”	
  
J.Nielsen, 2000
	
  
	
  
Remember…	
  
6
	
  
	
  
	
  
We	
  need	
  to	
  sa(sfy	
  not	
  just	
  the	
  client,	
  but	
  
also	
  the	
  cat…	
  
	
  
Usability	
  and	
  Informa(on	
  Architecture	
  go	
  
hand	
  in	
  hand…	
  
http://youtu.be/dln9xDsmCoY
The	
  Ini(al	
  Page.	
  Think:	
  
•  Logo	
  
•  Branding,	
  Iden(ty	
  
•  Structure	
  and	
  Priori(es	
  
•  Naviga(on	
  
•  A	
  note	
  on	
  Splash	
  Screens	
  
	
  
Logos…	
  
Logo	
  
	
  
•  Clear, eligible, good location,
size Stands out. A usual place
to put the logo is on the top left.
•  A common practice is that the
logo links to the main page for
ease of access.
•  Portrays reliability and safety
	
  
11
Iden6ty	
  
•  First impressions on entry – question: do we
communicate the purpose and what the site
represents to the user?
•  If the site belongs to a company / organisation, then
what is about?
•  What can the user do on the site? (beyond navigate,
meaning what does the website let them do? Get
information? Sign an appeal? Create a CV account?)
•  Clear taglines, slogans, messages and key words.
13
14
15
16
Corporate	
  iden6ty	
  	
  
	
  
	
  
A	
  corporate	
  iden6ty	
  is	
  the	
  overall	
  image	
  of	
  an	
  ins(tu(on,	
  
firm	
  or	
  business	
  in	
  the	
  minds	
  of	
  diverse	
  publics,	
  such	
  as	
  
customers,	
  investors	
  and	
  employees.	
  
	
  
Do	
  the	
  elements	
  on	
  the	
  website:	
  	
  
a)  Match?	
  
b)  Help	
  you	
  to	
  focus?	
  
c)  Contribute	
  to	
  the	
  iden(ty	
  of	
  the	
  ins(u(on?	
  
Structure	
  and	
  Priori6es	
  
• Separations and hierarchy which needs to be decided based on the
goals and functionality of the website.
• Follow Standard Conventions for structure according to the website
purpose and style. If you will break this rule, and of course there are
times that you can, make sure there is a concrete reason first.
Remember that your users expect these and can be very unforgiving.
• Main / Critical Information – There should not be visual competition
between elements. (be careful of ads)
Main objective and focus
Placing ads somewhere where they are
visible but do not obstruct
23
Placing ads somewhere where they are
visible but do not obstruct
Standard news site layout
Some	
  measures…	
  
Naviga6on	
  and	
  Affordances	
  
• Clear access from the main page (menu?) to all the subpages
–  Make sure there are no broken links
–  Use a sitemap (a	
  site	
  map	
  (or	
  sitemap)	
  is	
  a	
  list	
  of	
  pages	
  of	
  a	
  web	
  site	
  
accessible	
  to	
  crawlers	
  or	
  users.	
  It	
  can	
  be	
  either	
  a	
  document	
  in	
  any	
  form	
  used	
  as	
  
a	
  planning	
  tool	
  for	
  Web	
  design,	
  or	
  a	
  Web	
  page	
  that	
  lists	
  the	
  pages	
  on	
  a	
  Web	
  
site,	
  typically	
  organized	
  in	
  hierarchical	
  fashion)
–  Product-oriented
–  Visual clues as to the type of information that you will find at the lower
levels (see also information scent)
Splash	
  Screens	
  
Does	
  anyone	
  watch	
  these?	
  
Splash	
  Screens	
  
•  Delay the user from reaching his target, the
information.
•  Causes users to leave, especially if there is
no skip button.
•  Requires extra work and increases cognitive
load for the users.
•  Require plugins to run, install, authorise!
•  Anti-compatible with Search Engine
Compatibility
Skip	
  intro	
  
Screen	
  real	
  estate	
  
Above	
  the	
  fold	
  
•  The	
  loca(on	
  on	
  the	
  screen	
  
before	
  scrolling	
  takes	
  place	
  
	
  
•  Differs	
  depending	
  on	
  resolu(on	
  
and	
  se`ngs	
  
•  Important	
  informa(on	
  should	
  
be	
  located	
  above	
  the	
  fold	
  for	
  
effec(ve	
  and	
  faster	
  user	
  
assimila(on.	
  
Above	
  the	
  fold	
  
	
  
•  640	
  x	
  480	
  fold	
  is	
  around	
  	
  
310	
  pixels	
  down	
  
•  800	
  x	
  600	
  fold	
  is	
  around	
  	
  
430	
  pixels	
  down	
  
•  1024	
  x	
  768	
  fold	
  is	
  around	
  	
  
600	
  pixels	
  down	
  
•  1200	
  x	
  1024	
  fold	
  is	
  around	
  
850	
  pixels	
  down	
  
•  1600	
  x	
  1200	
  fold	
  is	
  around	
  
1030	
  pixels	
  down	
  
The	
  Grid	
  
• The Grid is a way of ordering
content in order to structure it
into horizontal and vertical
arrangements.
• It assists us with designing
information in a consistent and
beneficial layout.
• In Chrome apps check out the
UX Check Plugin
“If	
  a	
  website	
  is	
  designed	
  with	
  a	
  structured	
  
layout,	
  then	
  that	
  feeling	
  of	
  structure	
  comes	
  
through	
  to	
  the	
  user	
  in	
  their	
  first	
  impression.	
  
It	
  implies	
  that	
  thought	
  has	
  been	
  given	
  to	
  
how	
  the	
  website	
  is	
  to	
  deliver	
  its	
  informa(on	
  
to	
  the	
  user	
  and	
  therefore	
  gives	
  the	
  user	
  
confidence	
  in	
  the	
  website.”	
  
	
  
	
  
http://www.designer-daily.com/the-use-of-grids-in-website-design-6639
Nega6ve	
  Space	
  
	
  
•  Breathing space – negative
space
•  Encapsulates and makes
distinction between important
elements of your website
•  You can use negative space to
structure the web page
Graphical User Interfaces (GUIs)
Graphical User Interface
1.  Look and Feel
•  Identity and Cohesion
•  Font
•  Background and Colours
•  Alignment
2.  Graphics (icons and images)
•  Type of images, are they all useful and
needed?
•  Metaphors
•  What size are they (x,y and also in MB)? Can
we use a thumbnail?
•  Type of images (abstract specific realistic?)
3.  Consistency and Harmonising with
Cascading Style Sheets (CSS)
Metaphors	
  
	
  
• Used	
  to	
  represent	
  an	
  abstract	
  concept	
  such	
  as	
  
shopping.	
  
	
  
• 	
  Needs	
  to	
  be	
  close	
  to	
  the	
  actual	
  ac(vity	
  or	
  
meaning	
  
• 	
  Different	
  cultures	
  may	
  have	
  different	
  
understandings	
  
	
  
• 	
  Can	
  be	
  dangerous	
  (not	
  the	
  will	
  shoot	
  you	
  kind),	
  
but	
  can	
  be	
  business	
  cri(cal	
  
Navigation
Metaphors
(flowers)
Fonts	
  
	
  
• The font style can portray the ‘tone’ and ‘nature’
of the website.
• Ascenders and descenders are not as suited for
online text unless set larger than normal
• Sans serif fonts are usually more effective for
reading and scanning on a screen
http://www.ampsoft.net/webdesign-l/WindowsMacFonts.html
Background	
  and	
  Colours	
  
• There must be enough contrast between the background and the
foreground (text images etc)
• Standard practise is to choose colours which match the logo an the identity
• Be careful in selecting colour combinations such as red on blue
• Red, Green, Brown, Grey and Purple are difficult to read when next to each
other.
• Think of your target audience
–  Bright colours for Children and Teens
–  Dark Font and Intense Colours for 0-30
–  While / light background with bright colours and exciting images for everyone.
–  While / light background with big black letters for older individuals.
“Use	
  colors	
  with	
  high	
  contrast	
  between	
  the	
  text	
  and	
  the	
  background.	
  
Op(mal	
  legibility	
  requires	
  black	
  text	
  on	
  white	
  background	
  (so-­‐called	
  
posi(ve	
  text).	
  	
  
White	
  text	
  on	
  a	
  black	
  background	
  (nega(ve	
  text)	
  is	
  almost	
  as	
  good.	
  
Although	
  the	
  contrast	
  ra(o	
  is	
  the	
  same	
  as	
  for	
  posi(ve	
  text,	
  the	
  inverted	
  
color	
  scheme	
  throws	
  people	
  off	
  a	
  liIle	
  and	
  slows	
  their	
  reading	
  slightly...”	
  
	
  
Jakob Nielsen
Alignment	
  
	
  
• Centre or Right– Difficult (The eyes
look for the beginning of the next line)
• Justified
–  This can confuse the browser
and create some funky (not in a
good way) effects. Harder also to
read than left.
• Left
–  Easiest to scan and read
65
Images	
  
	
  
–  Always consider bandwidth allowance
–  We avoid using graphics for links (usually). For
example, avoid using buttons on pages.
–  The most successful websites are those who
are fast in operation for the user.
–  We do not sacrifice speed for beauty
Using	
  Pictures...	
  
“A	
  picture	
  is	
  worth	
  a	
  thousand	
  words”	
  
	
  
“A	
  picture	
  takes	
  2,000	
  words	
  worth	
  of	
  
download	
  (me”	
  
	
  
	
  
Use	
  
Use	
  specific	
  images	
  instead	
  of	
  generic	
  image	
  library	
  
images.	
  	
  
	
  
Do	
  not	
  just	
  use	
  images	
  for	
  decora(on	
  of	
  page;	
  
make	
  them	
  have	
  a	
  point.	
  
Image	
  Size	
  	
  
	
  
–  We	
  can	
  advise	
  to	
  
•  Chunking	
  –	
  SLICES	
  
–  PLT:	
  Perceived	
  load	
  6me	
  
–  Does	
  everything	
  appear	
  aier	
  loading	
  or	
  all	
  at	
  once?	
  
–  Try	
  to	
  reduce	
  perceived	
  loading	
  (me	
  
•  Make	
  sure	
  the	
  user	
  understands	
  images	
  with	
  links.	
  
Thumbnails	
  and	
  larger	
  images.	
  
 
	
  
“On	
  the	
  average	
  Web	
  page,	
  users	
  have	
  (me	
  
to	
  read	
  at	
  most	
  28%	
  of	
  the	
  words	
  during	
  an	
  
average	
  visit;	
  20%	
  is	
  more	
  likely.”	
  
	
  
	
  
Jakob	
  Nielsen	
  
	
  
Content	
  
• 	
  Users	
  scan,	
  not	
  read	
  word	
  for	
  word	
  
• 	
  Make	
  it	
  easy	
  for	
  them	
  
–  Highlight	
  key	
  words	
  and	
  phrases	
  
–  Use	
  lists	
  	
  
–  Every	
  paragraph	
  should	
  have	
  one	
  meaning	
  /	
  point	
  
–  	
  Rule	
  of	
  thumb	
  is	
  to	
  use	
  half	
  the	
  text	
  that	
  can	
  be	
  found	
  
in	
  a	
  similar	
  printed	
  document	
  
	
  
Content:	
  
the	
  F	
  paOern	
  
	
  
• The	
  first	
  two	
  paragraphs	
  should	
  have	
  the	
  most	
  important	
  
info.	
  
	
  
• Inverted	
  pyramid	
  
	
  
• 	
  Remember	
  Rich	
  in	
  informa(on	
  scent	
  
	
  
	
  
	
  
Naviga6on	
  –	
  Main	
  Menu	
  
• 	
  Universal	
  and	
  consistent	
  loca(on	
  and	
  use	
  
• 	
  Lei-­‐aligned	
  or	
  centered	
  
• 	
  Make	
  sure	
  the	
  blocks	
  that	
  divide	
  the	
  menu	
  are	
  of	
  equal	
  
distance	
  
• 	
  Not	
  more	
  than	
  2-­‐3	
  levels	
  depth	
  
• 	
  Keep	
  the	
  (tles	
  simple	
  and	
  short	
  
• 	
  Do	
  not	
  use	
  images	
  for	
  these	
  
• 	
  You	
  can	
  also	
  choose	
  to	
  repeat	
  them	
  at	
  the	
  footer	
  
	
  
	
  
Hyperlinks	
  
	
  
Visiblity	
  -­‐	
  Varia(ons:	
  
–  Colour	
  -­‐	
  Blue	
  links	
  
	
  
–  Underline	
  –	
  especially	
  when	
  using	
  another	
  colour	
  
	
  
–  visited	
  links	
  –	
  users	
  tend	
  to	
  move	
  around	
  in	
  circles.	
  Help	
  them	
  
not	
  to.	
  
•  They	
  can	
  see	
  where	
  they	
  have	
  been	
  
•  Less	
  overload	
  on	
  short-­‐term	
  memory	
  
	
  
	
  
Hyperlinks	
  
	
  
• 	
  Descrip(ve	
  (Summarised	
  explana(on)	
  
–  E.G	
  “download	
  the	
  pdf	
  file	
  for	
  the	
  brochure”	
  
instead	
  of:	
  
to	
  download	
  the	
  brochure	
  “click	
  here”	
  
	
  
• 	
  Remember	
  Alt	
  labels	
  –	
  accessibility	
  
–  <a	
  href=“about.htm”	
  alt=“link	
  to	
  the	
  about	
  us	
  page”>profile</a>	
  
	
  
• Broken	
  links	
  	
  
	
  -­‐	
  They	
  lead	
  no	
  where	
  (even	
  worse	
  they	
  lead	
  to	
  the	
  wrong	
  
place)	
  
Sitemap	
  
	
  
•  Helps	
  Orienta(on	
  
Where	
  am	
  I?	
  Where	
  did	
  I	
  navigate?	
  Where	
  can	
  I	
  navigate	
  
to?	
  
• 	
  Can	
  display	
  pages	
  that	
  are	
  not	
  on	
  menus	
  directly.	
  
Navitga6on	
  –	
  breadcrumb	
  
	
  
• 	
  Leaves	
  a	
  trail	
  and	
  shows	
  you	
  where	
  you	
  are	
  
Search	
  Bar	
  
• 	
  Helps	
  find	
  informa(on	
  (obviously)	
  but	
  this	
  is	
  crucial	
  on	
  
heavy	
  loaded	
  sites	
  with	
  thousands	
  of	
  pages	
  of	
  informa(on	
  or	
  
where	
  it	
  is	
  difficult	
  to	
  navigate	
  through	
  menus	
  due	
  to	
  
ambiguity	
  of	
  where	
  the	
  info	
  may	
  be.	
  
• 	
  Usually	
  located	
  top	
  right	
  
Back	
  buOon	
  
	
  
• 	
  Vital	
  –	
  some(mes	
  webpages	
  interfere	
  with	
  this	
  to	
  not	
  let	
  
you	
  go	
  back…	
  DON’T	
  DO	
  THIS…	
  HOW	
  ANNOYING…	
  

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Lesson 3 - IA for web

  • 1. Informa(on  architecture  for  web   IFI7046  lecture  slides   April  12,  2015  
  • 2. They  are  here  to  stay…     2 243 million The number of websites as of December 2010. 486 million September 2011. http://gs.statcounter.com
  • 3. NOW       A  billion…    
  • 4. 4 •  That  many  op(ons  means  heavy  compe((on.   •  Reduced  (me,  aIen(on  and  pa(ence     Users  will  leave  the  site  if:   •  They  are  having  trouble  using  it   •  Do  not  know  what  the  site  is  about   •  Do  not  know  what  capabili(es  the  site  gives   •  They  become  disoriented   •  Informa(on  is  hard  to  read   •  Website  it  ‘heavy  to  digest’  and  boring     Why  good  IA?    
  • 5. 5       “Simply  stated,  if  the  customer  can’t  find  a   product,  then  he  or  she  will  not  buy  it”   J.Nielsen, 2000     Remember…  
  • 6. 6       We  need  to  sa(sfy  not  just  the  client,  but   also  the  cat…     Usability  and  Informa(on  Architecture  go   hand  in  hand…   http://youtu.be/dln9xDsmCoY
  • 7. The  Ini(al  Page.  Think:   •  Logo   •  Branding,  Iden(ty   •  Structure  and  Priori(es   •  Naviga(on   •  A  note  on  Splash  Screens    
  • 9. Logo     •  Clear, eligible, good location, size Stands out. A usual place to put the logo is on the top left. •  A common practice is that the logo links to the main page for ease of access. •  Portrays reliability and safety  
  • 10.
  • 11. 11
  • 12. Iden6ty   •  First impressions on entry – question: do we communicate the purpose and what the site represents to the user? •  If the site belongs to a company / organisation, then what is about? •  What can the user do on the site? (beyond navigate, meaning what does the website let them do? Get information? Sign an appeal? Create a CV account?) •  Clear taglines, slogans, messages and key words.
  • 13. 13
  • 14. 14
  • 15. 15
  • 16. 16
  • 17. Corporate  iden6ty         A  corporate  iden6ty  is  the  overall  image  of  an  ins(tu(on,   firm  or  business  in  the  minds  of  diverse  publics,  such  as   customers,  investors  and  employees.     Do  the  elements  on  the  website:     a)  Match?   b)  Help  you  to  focus?   c)  Contribute  to  the  iden(ty  of  the  ins(u(on?  
  • 18.
  • 19.
  • 20. Structure  and  Priori6es   • Separations and hierarchy which needs to be decided based on the goals and functionality of the website. • Follow Standard Conventions for structure according to the website purpose and style. If you will break this rule, and of course there are times that you can, make sure there is a concrete reason first. Remember that your users expect these and can be very unforgiving. • Main / Critical Information – There should not be visual competition between elements. (be careful of ads)
  • 22. Placing ads somewhere where they are visible but do not obstruct
  • 23. 23 Placing ads somewhere where they are visible but do not obstruct
  • 25.
  • 26.
  • 28. Naviga6on  and  Affordances   • Clear access from the main page (menu?) to all the subpages –  Make sure there are no broken links –  Use a sitemap (a  site  map  (or  sitemap)  is  a  list  of  pages  of  a  web  site   accessible  to  crawlers  or  users.  It  can  be  either  a  document  in  any  form  used  as   a  planning  tool  for  Web  design,  or  a  Web  page  that  lists  the  pages  on  a  Web   site,  typically  organized  in  hierarchical  fashion) –  Product-oriented –  Visual clues as to the type of information that you will find at the lower levels (see also information scent)
  • 29.
  • 30.
  • 31.
  • 32.
  • 33. Splash  Screens   Does  anyone  watch  these?  
  • 34. Splash  Screens   •  Delay the user from reaching his target, the information. •  Causes users to leave, especially if there is no skip button. •  Requires extra work and increases cognitive load for the users. •  Require plugins to run, install, authorise! •  Anti-compatible with Search Engine Compatibility Skip  intro  
  • 36. Above  the  fold   •  The  loca(on  on  the  screen   before  scrolling  takes  place     •  Differs  depending  on  resolu(on   and  se`ngs   •  Important  informa(on  should   be  located  above  the  fold  for   effec(ve  and  faster  user   assimila(on.  
  • 37. Above  the  fold     •  640  x  480  fold  is  around     310  pixels  down   •  800  x  600  fold  is  around     430  pixels  down   •  1024  x  768  fold  is  around     600  pixels  down   •  1200  x  1024  fold  is  around   850  pixels  down   •  1600  x  1200  fold  is  around   1030  pixels  down  
  • 38.
  • 39.
  • 40.
  • 41. The  Grid   • The Grid is a way of ordering content in order to structure it into horizontal and vertical arrangements. • It assists us with designing information in a consistent and beneficial layout. • In Chrome apps check out the UX Check Plugin
  • 42.
  • 43.
  • 44. “If  a  website  is  designed  with  a  structured   layout,  then  that  feeling  of  structure  comes   through  to  the  user  in  their  first  impression.   It  implies  that  thought  has  been  given  to   how  the  website  is  to  deliver  its  informa(on   to  the  user  and  therefore  gives  the  user   confidence  in  the  website.”       http://www.designer-daily.com/the-use-of-grids-in-website-design-6639
  • 45. Nega6ve  Space     •  Breathing space – negative space •  Encapsulates and makes distinction between important elements of your website •  You can use negative space to structure the web page
  • 46.
  • 47.
  • 49. Graphical User Interface 1.  Look and Feel •  Identity and Cohesion •  Font •  Background and Colours •  Alignment 2.  Graphics (icons and images) •  Type of images, are they all useful and needed? •  Metaphors •  What size are they (x,y and also in MB)? Can we use a thumbnail? •  Type of images (abstract specific realistic?) 3.  Consistency and Harmonising with Cascading Style Sheets (CSS)
  • 50. Metaphors     • Used  to  represent  an  abstract  concept  such  as   shopping.     •   Needs  to  be  close  to  the  actual  ac(vity  or   meaning   •   Different  cultures  may  have  different   understandings     •   Can  be  dangerous  (not  the  will  shoot  you  kind),   but  can  be  business  cri(cal  
  • 52.
  • 53.
  • 54. Fonts     • The font style can portray the ‘tone’ and ‘nature’ of the website. • Ascenders and descenders are not as suited for online text unless set larger than normal • Sans serif fonts are usually more effective for reading and scanning on a screen
  • 56. Background  and  Colours   • There must be enough contrast between the background and the foreground (text images etc) • Standard practise is to choose colours which match the logo an the identity • Be careful in selecting colour combinations such as red on blue • Red, Green, Brown, Grey and Purple are difficult to read when next to each other. • Think of your target audience –  Bright colours for Children and Teens –  Dark Font and Intense Colours for 0-30 –  While / light background with bright colours and exciting images for everyone. –  While / light background with big black letters for older individuals.
  • 57. “Use  colors  with  high  contrast  between  the  text  and  the  background.   Op(mal  legibility  requires  black  text  on  white  background  (so-­‐called   posi(ve  text).     White  text  on  a  black  background  (nega(ve  text)  is  almost  as  good.   Although  the  contrast  ra(o  is  the  same  as  for  posi(ve  text,  the  inverted   color  scheme  throws  people  off  a  liIle  and  slows  their  reading  slightly...”     Jakob Nielsen
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
  • 64. Alignment     • Centre or Right– Difficult (The eyes look for the beginning of the next line) • Justified –  This can confuse the browser and create some funky (not in a good way) effects. Harder also to read than left. • Left –  Easiest to scan and read
  • 65. 65
  • 66. Images     –  Always consider bandwidth allowance –  We avoid using graphics for links (usually). For example, avoid using buttons on pages. –  The most successful websites are those who are fast in operation for the user. –  We do not sacrifice speed for beauty
  • 67. Using  Pictures...   “A  picture  is  worth  a  thousand  words”     “A  picture  takes  2,000  words  worth  of   download  (me”      
  • 68. Use   Use  specific  images  instead  of  generic  image  library   images.       Do  not  just  use  images  for  decora(on  of  page;   make  them  have  a  point.  
  • 69.
  • 70.
  • 71. Image  Size       –  We  can  advise  to   •  Chunking  –  SLICES   –  PLT:  Perceived  load  6me   –  Does  everything  appear  aier  loading  or  all  at  once?   –  Try  to  reduce  perceived  loading  (me   •  Make  sure  the  user  understands  images  with  links.   Thumbnails  and  larger  images.  
  • 72.     “On  the  average  Web  page,  users  have  (me   to  read  at  most  28%  of  the  words  during  an   average  visit;  20%  is  more  likely.”       Jakob  Nielsen    
  • 73. Content   •   Users  scan,  not  read  word  for  word   •   Make  it  easy  for  them   –  Highlight  key  words  and  phrases   –  Use  lists     –  Every  paragraph  should  have  one  meaning  /  point   –   Rule  of  thumb  is  to  use  half  the  text  that  can  be  found   in  a  similar  printed  document    
  • 74.
  • 75. Content:   the  F  paOern     • The  first  two  paragraphs  should  have  the  most  important   info.     • Inverted  pyramid     •   Remember  Rich  in  informa(on  scent        
  • 76.
  • 77. Naviga6on  –  Main  Menu   •   Universal  and  consistent  loca(on  and  use   •   Lei-­‐aligned  or  centered   •   Make  sure  the  blocks  that  divide  the  menu  are  of  equal   distance   •   Not  more  than  2-­‐3  levels  depth   •   Keep  the  (tles  simple  and  short   •   Do  not  use  images  for  these   •   You  can  also  choose  to  repeat  them  at  the  footer      
  • 78.
  • 79.
  • 80.
  • 81. Hyperlinks     Visiblity  -­‐  Varia(ons:   –  Colour  -­‐  Blue  links     –  Underline  –  especially  when  using  another  colour     –  visited  links  –  users  tend  to  move  around  in  circles.  Help  them   not  to.   •  They  can  see  where  they  have  been   •  Less  overload  on  short-­‐term  memory      
  • 82.
  • 83. Hyperlinks     •   Descrip(ve  (Summarised  explana(on)   –  E.G  “download  the  pdf  file  for  the  brochure”   instead  of:   to  download  the  brochure  “click  here”     •   Remember  Alt  labels  –  accessibility   –  <a  href=“about.htm”  alt=“link  to  the  about  us  page”>profile</a>     • Broken  links      -­‐  They  lead  no  where  (even  worse  they  lead  to  the  wrong   place)  
  • 84. Sitemap     •  Helps  Orienta(on   Where  am  I?  Where  did  I  navigate?  Where  can  I  navigate   to?   •   Can  display  pages  that  are  not  on  menus  directly.  
  • 85. Navitga6on  –  breadcrumb     •   Leaves  a  trail  and  shows  you  where  you  are  
  • 86. Search  Bar   •   Helps  find  informa(on  (obviously)  but  this  is  crucial  on   heavy  loaded  sites  with  thousands  of  pages  of  informa(on  or   where  it  is  difficult  to  navigate  through  menus  due  to   ambiguity  of  where  the  info  may  be.   •   Usually  located  top  right  
  • 87. Back  buOon     •   Vital  –  some(mes  webpages  interfere  with  this  to  not  let   you  go  back…  DON’T  DO  THIS…  HOW  ANNOYING…