3. Electronic commerce, commonly known as e-
commerce, is a type of industry where buying
and selling of product or service is conducted
over electronic systems such as the Internet
and other computer networks.
It was invented by Michael Aldrich in 1979.
4. E-Commerce is based on following
technologies:
Mobile Commerce
Electronic Funds Transfer (EFT)
Supply Chain Management
Internet Marketing
Online Transaction Processing
Electronic Data Interchange (EDI)
Inventory Management Systems
Automated Data Collection Systems
5. E-Commerce can be divided into:
E-tailing or “virtual storefronts”
Electronic Data Interchange (EDI)
E-mail and fax and their use as media for reaching
prospective and established customers
Business-to-business buying and selling
The security of business transactions
8. Business-to-consumer:
E-Commerce, in which organizations provide
information online to customers, who can in turn
place orders and make payments via the internet.
It allows customers to make enquiries about
products, place orders, pay accounts, and obtain
service support via the Internet.
It is the second largest and the earliest form of e-
commerce.
Eg., Amazon.com, Flipkart.com, Ebay.in
9. Business-to-business:
It comprises the major (80%) of electronic
transactions, involving the supply chain between
organizations and their
distributors, resellers, suppliers and other
partners.
Efficient management of the supply chain can cut
costs, increase profits, improve
relationships with customers and suppliers, and
gain competitive advantage.
10. Consumer-to-consumer:
in which individuals sell products or services
directly to other individuals.
Auctions are the most popular method of
conducting business between individuals over the
Internet.
Other C2C activities include classified
advertising, selling of personal services such as
astrology and medical advice, and the exchange of
files especially music and computer games.
11. Business-to-government:
It is generally defined as commerce between
companies and the public sector. i.e for public
procurement, licensing procedures, and other
government-related operations.
M-Commerce:
Commerce through wireless technology such as
cellular telephones and PDAs. Japan is seen as a
global leader in m-commerce.
15. Overcome Geographical Limitations
Gain New Customers With Search Engine Visibility
Lower Costs
Locate the Product Quicker
Eliminate Travel Time and Cost
Provide Comparison Shopping
Enable Deals, Bargains, Coupons, and Group
Buying
Provide Abundant Information
Remain Open All the Time
17. Ecommerce Lacks That Personal Touch
Ecommerce Delays Goods
Many Goods Cannot Be Purchased Online
Ecommerce Does Not Allow You to Experience the
Product Before Purchase
Anyone Can Set Up an Ecommerce Website
Security
21. A Product or Service Needs to Be Sold
There Should Be a Mechanism to Accept Orders
We Need a Payment Mechanism
The Product Needs to Be Delivered
Customers Need to Be Serviced
Reverse Logistics Need to Be Managed
