Ordering Up the Right Blend: Learning for the Multigenerational Workforce

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Accommodating the many different learning needs of a multigenerational workforce can be a tall order. Add in the rapidly expanding menu of technology choices available, and determining the best course of action quickly becomes even more challenging. First, foremost and foundational to success is identifying the best practices to frame your blended learning strategy. Doing so requires consulting with stakeholders across the enterprise to determine the contributing factors to success and connecting with learners to recognize the specific challenges they face. Join us for this interactive roundtable webinar as we talk with learning and development practitioners to address the changing world of work and share what it takes to create a recipe for success from the many different learning ingredients available. This panel of experts will discuss: Generational differences (or the lack thereof) when it comes to learning style. Emerging technology and critical decision points for creating the right blend. Perfecting the balance between standardization and customization. Taking a consistent change management approach throughout the process. Positioning learning and framing the value for the learners.

Formation Technologie

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Speakers: Charles Jennings
Director
70:20:10 Forum
Joseph Johnson
Chief of Staff
Defense Acquisition University
Russ O’Brien
Executive Director, North American Operations
Raytheon Professional Services LLC
Moderator: Sarah Kimmel
Director, Research and Advisory Services
Chief Learning Officer Magazine
Ordering Up the Right
Blend: Learning for the
Multigenerational Workforce

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Sarah Kimmel
Director, Research and Advisory Services
Chief Learning Officer Magazine
#HCMTV
Ordering Up the Right
Blend: Learning for the Multigenerational
Workforce

#HCMTV
Charles Jennings
Director
70:20:10 Forum
Joseph Johnson
Chief of Staff
Defense Acquisition
University
Ordering Up the Right
Blend: Learning for the Multigenerational
Workforce
Russ O’Brien
Executive Director, North
American Operations
Raytheon Professional
Services LLC

Ordering Up the Right
Blend: Learning for the
Multigenerational Workforce
A Virtual Roundtable Presented by:
Raytheon Professional Services LLC

What are the specific challenges
you’ll face in aligning blended
learning to a multi-generational
audience?

How do you find the right
balance between
standardization and
customization?

Is it a question of an
organization “adapting” to the
workforce or “dragging along”
certain segments? Or both?

How deep is the chasm
between the generations when
it comes to learning delivery
preferences?

Is this a generational problem or
just a human problem?

Are there circumstances or
points in the learning process
when the generation gap
becomes more of an issue?

How much change management
is required during the process of
changing your learning delivery
blend?

How much of success is based
on “positioning” or framing the
value for the learners?

Contact Us:
Charles Jennings, Director, 70:20:10 Forum: Charles@702010Forum.com
Joseph Johnson, Chief of Staff, Defense Acquisition University:
Joseph.Johnson@dau.mil
Russ O’Brien, Executive Director, North American Operations, Raytheon Professional
Services LLC: Robrien@raytheon.com
Sarah Kimmel, Director, Research and Advisory Services, Chief Learning Officer
magazine: Skimmel@humancapitalmedia.com

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Tuesday, September 24, 2013
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According to Bersin by Deloitte, only 33% of millennials believe their organizations are using their skills well, and 42% say they are likely to leave because they are not learning fast enough. Developing new knowledge, new skills and new abilities is critical to futureproofing your organization’s evolving talent needs. Additionally, assessing the abilities of your talent is essential to understanding the profiles of your employees and ensuring the right role is filled with the right ability. Whether employees need development or have mastered success, understanding the skill profile of your talent is critical to futureproof organizational growth and innovation. This session explores ways to fine-tune your talent’s abilities to perform their job duties as well as future ones. Attendees of this presentation will have a clear understanding of: Methods to assess the skills and abilities of your talent to ensure the right role is filled with the right employee. Ways to incorporate development, skills assessments and succession planning into employee performance conversations. How to create now the company culture you want to be then.

FUTUREPROOF YOUR ORGANIZATION: SUCCESSION PLANNING IN THE SKILLS ECONOMY

Human Capital Media

Many companies seem to have fallen victim to the ominous skills gap – but only because they’ve found it’s easier to place blame somewhere than to look at what they can do to fix it. If you’re struggling to find qualified candidates, you might need to take a deeper look at your organization and ask some pointed questions. Are there areas of the recruiting process that are lending to skill gaps? Have you done a formal assessment to uncover skill gaps? Are you using modern learning methods to bridge gaps by upskilling your current workforce? Join Katie Miller from BizLibrary as we re-evaluate potential root causes of your organization’s skill gaps and discuss what can be done to fill them efficiently. In this webinar, you’ll learn: The factors that could be contributing to your skill gaps, and how to find and address the root causes How to re-evaluate what a “qualified candidate” is in order to create more relevant and realistic talent expectations How to start uncovering your organization’s skill gaps with a formal assessment How to use modern training methods to bridge skill gaps by upskilling your workforce

RE-EVALUATING YOUR ORGANIZATION’S SKILL GAPS

Human Capital Media

Behind every successful organization is a great team of leaders. But despite billions of dollars spent each year on leadership development programs most companies are still failing their next generation of emerging leaders. In fact, according to Gallup, 50% of attrition is due to poor managers––which makes that the biggest driver of employee disengagement. So why are leadership development programs failing? And how can we fix it? Join us for a live webinar where we discuss reasons these programs fail and how to keep your leadership development on track. We’ll explore: How to identify who should be a leader in the first place The big, pervasive problem with leadership development What to do with great employees who might not be cut out for management The best traits to bring out of your emerging leaders And more!

HOW TO FIX THE LEADERSHIP DEVELOPMENT GAP

Human Capital Media

Design Thinking is getting a lot of attention today, for many reasons. Innovation is the key to reinvention, which is the goal of organization’s who are looking to future-proof and define themselves as leaders in the Experience Economy. Join Kristin Shackleford for a practical discussion to review the core principles of Design Thinking, and walk away with insight around: Why it’s important Who should participate How to create a culture of Design Thinking Practical ways to get started driving creativity and innovation that will make a difference to your customers and within your organization

EXPLORE THE CORE PRINCIPLES OF DESIGN THINKING

Human Capital Media

Traditional L&D isn’t obsolete, but it has become outdated. That’s why we collected data from nearly 800 workers, managers, and leaders from around the globe to gain some insights into where L&D and talent leaders can be more effective. The survey says…..L&D is falling short for the modern workforce. In fact, our respondents gave their employers an overall Net Promoter Score of -25 on their learning and development strategies. But many business leaders know this already. What they don’t know is how to fix it. The good news is that employees still love learning and they’re looking for organizational guidance. By honing in on the data and insights that impact how people — and companies — learn, you can make smarter investments in your most valuable assets: the skills of your people. Lucky for you, this event also includes a quick case study from Booking.com on how they are making this data come to life in their organization. Register for this webinar to learn: The difference between learning and acquiring new skills How to apply hard metrics to your L&D strategy How to align your employees’ learning goals with those of your larger company How Polaris is putting the insights from the research to work at their organization

REACHING THE BLUE COLLAR WORKFORCE: HOW POLARIS DEVELOPS TALENT IN 2019

Human Capital Media

The war for talent is heating up and businesses are smart to consider qualified, passionate candidates from around the world. That said, hiring and firing in countries other than the U.S. comes with interesting (and often surprising) challenges. In the U.S., companies can hire quickly as business entities are already established. They can fire quickly as well, so long as the reason isn’t illegal. What many executive teams overlook is that this efficiency isn’t the same when expanding and adding team members globally. Internationally, hiring without setting up a subsidiary is impossible. And the concept of at-will employment, where companies can let go of employees at any time, does not exist. What does this mean for your international expansion plans and your business? What would normally be an uneventful employment action or termination in the U.S. could blindside your company in an international context. Navigating the intricacies of country-specific labor laws can feel like a minefield of potential legal exposure, expensive litigation, and costly payouts. It’s critical to be prepared before you make the first international hire. In this webinar, you’ll learn: 3 things every HR lead needs to know when it’s time to hire globally Surprising facts about employment law and benefits packages in EMEA, APAC and more What U.S.-based HR teams need to know about the termination process in key expansion countries (and real stories from international HR specialists on the ground)

HIRING & FIRING AROUND THE WORLD: AVOID LEGAL TRIPWIRES IN THE TOP COUNTRIES ...

Human Capital Media

Register for the webinar to hear: From VP Proposition and Client solutions, Matthew Jackson about how organizations are driving the change needed for a competitive advantage. Stephen Migliaccio, Director Global Provider Automation, share his thoughts on how HR technology and provider automation create a globally consistent employee experience. James Knight, SVP Data and Analytics on how data and analytics is powering the future of HR.

INNOVATION GENERATION: THE BIG HR TECH DISCONNECT WEBINAR

Human Capital Media

Data science and AI are impacting many industries globally, from healthcare and government to agriculture and finance. Everybody needs to be able to work with data the way everybody needed to start using email 20 years ago. As we wrote in Harvard Business Review, “Very few companies expect only professional writers to know how to write. So why ask only professional data scientists to understand and analyze data, at least at a basic level?” But what value can data fluency actually add, what are best practices to build it into your organization, and what are the biggest challenges that businesses encounter in data-driven transformations? To answer these questions and more, we conducted a survey of over 300 Learning and Development leaders from diverse industries including healthcare, technology, consumer goods, government, and finance. Join this webinar with Dr. Hugo Bowne-Anderson, a data scientist and educator at DataCamp, to find out what we discovered and what 300 L&D leaders have learned about building data fluency. Learning Objectives: What value can data fluency actually add? What are the best practices to build data fluency in your organization? What are the biggest challenges that businesses encounter in data-driven transformations?

Dont wait what 300 ld leaders have learned about building data fluency

Human Capital Media

As businesses become more technological (AI and robotics), there is a challenge and opportunity to, paradoxically, make them more human. The Business Roundtable talked about the importance of human stakeholders over just profit — but how close are we? Are those nice words? What would it take to make business and change more human? As a change, ethics and leadership expert with 40 years of experience, Paul Gibbons will talk us through conclusions from his new book “IMPACT.” LEARNING OBJECTIVES: 1) Is the Fourth Industrial Revolution really "a thing?” What is it and what makes our time special? 2) What are the human implications of new technologies? Who will benefit? What is the potential harm? 3) What can workplaces and leaders do to equip themselves for these workplace transformations (future of work)?

HUMANIZING BUSINESS AND CHANGE

Human Capital Media

Courage (noun): the mental or moral strength to venture, persevere, and withstand danger, fear, or difficulty. Author Ryan Berman has devoted the past three years interviewing many of the most courageous people and leaders on the planet. Through this experience, he learned that the companies that win share courageousness as a trait. Berman unveils how every brand can unlock courage in their people, leaders or culture. This presentation culminates with ways for the audience to take action today to transform from a Coward Brand or Stasis Brand into a Courage Brand. After this discussion you’ll be able to: Build a culture of empowered, courageous behavior and experimentation. Utilize a modern day, step-by-step framework to becoming a Courage Brand. Overcome the clarity epidemic we currently find ourselves in. Create true conviction and healthy retention with your best people.

Unlock Your Courageous Culture

Human Capital Media

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Ordering Up the Right Blend: Learning for the Multigenerational Workforce

1. #HCMTV Speakers: Charles Jennings Director 70:20:10 Forum Joseph Johnson Chief of Staff Defense Acquisition University Russ O’Brien Executive Director, North American Operations Raytheon Professional Services LLC Moderator: Sarah Kimmel Director, Research and Advisory Services Chief Learning Officer Magazine Ordering Up the Right Blend: Learning for the Multigenerational Workforce

2. Tools You Can Use • Audio Control – Adjust the volume by sliding the indicator to the right. – Also, check the volume on your speakers and machine. #HCMTV

3. Tools You Can Use • Group Chat – Join the conversation and interact with today’s speaker and your fellow attendees #HCMTV

4. Tools You Can Use • Q&A – Click on the ? In the toolbar located at the bottom of your screen. – Or type in your question in the space at the bottom. – Click on “Submit.” #HCMTV

5. Tools You Can Use • Tweet – Use the hashtag #HCMTV – @CLOmedia #HCMTV

6. Frequently Asked Questions 1. Will I receive a copy of the slides after the webinar? YES 2. Will I receive a copy of the webinar recording? YES Please allow up to 2 business days to receive these materials. #HCMTV

7. Sarah Kimmel Director, Research and Advisory Services Chief Learning Officer Magazine #HCMTV Ordering Up the Right Blend: Learning for the Multigenerational Workforce

8. #HCMTV Charles Jennings Director 70:20:10 Forum Joseph Johnson Chief of Staff Defense Acquisition University Ordering Up the Right Blend: Learning for the Multigenerational Workforce Russ O’Brien Executive Director, North American Operations Raytheon Professional Services LLC

9. Ordering Up the Right Blend: Learning for the Multigenerational Workforce A Virtual Roundtable Presented by: Raytheon Professional Services LLC

10. What are the specific challenges you’ll face in aligning blended learning to a multi-generational audience?

11. How do you find the right balance between standardization and customization?

12. Is it a question of an organization “adapting” to the workforce or “dragging along” certain segments? Or both?

13. How deep is the chasm between the generations when it comes to learning delivery preferences?

14. Is this a generational problem or just a human problem?

15. Are there circumstances or points in the learning process when the generation gap becomes more of an issue?

16. How much change management is required during the process of changing your learning delivery blend?

17. How much of success is based on “positioning” or framing the value for the learners?

18. Q&A

19. Contact Us: Charles Jennings, Director, 70:20:10 Forum: Charles@702010Forum.com Joseph Johnson, Chief of Staff, Defense Acquisition University: Joseph.Johnson@dau.mil Russ O’Brien, Executive Director, North American Operations, Raytheon Professional Services LLC: Robrien@raytheon.com Sarah Kimmel, Director, Research and Advisory Services, Chief Learning Officer magazine: Skimmel@humancapitalmedia.com

20. Join Our Next Webinar “Solving the Talent Scarcity Dilemma: How to Mine Your Organization’s Diamonds in the Rough” Tuesday, September 24, 2013 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for upcoming CLO Webinars at www.clomedia.com/webinars #HCMTV

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