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The Fourth Paradigm in the Work Field 
From ‘outside-in’ 
to ‘inside-out’ 
ir. Johan Roels 
Symposium Amsterdam – November 12th 2014
“When we really want to change, to transform, 
we’ll have to transform our mindset” 
Charlie L. Palmgren
“It is the way we ‘see’ the world – not in terms of our visual 
sense of sight, but in terms of perceiving, interpreting and 
understanding.” 
Stephen R Covey
“A paradigm is a set of rules and regulations that enables to 
solve the problems we are encountering”. 
Joel A. Barker 
Author and Futurist
The Course of a Paradigm 
Time 
Progress 
A 
B 
C
Engineer … first paradigm 
SAFETY LEVEL 
TIME
Technical 
Paradigm 
Time 
S 
a 
f 
e 
t 
y 
l 
e 
v 
e 
l
A paradigm shift 
is a change to a new game, a new set of rules
Safety Consultant … second paradigm 
Safety Level 
Time
Technical 
Paradigm 
Time 
S 
a 
f 
e 
e 
t 
y 
l 
e 
v 
e 
l 
Organizational 
Paradigm
Technical 
Paradigm 
S 
a 
f 
e 
e 
t 
y 
l 
e 
v 
e 
l 
Time 
Organizational 
Paradigm 
Injuries 
Accident 
Hazard 
Person 
Ancestry 
Lack of 
Control 
Basic 
causes 
Immed. 
Causes 
Incident Loss
« If i’m visible at all, that’s because I stand 
on the shoulders of two Giants »
Safety Level 
Time 
Human BBS … third paradigm
Technical 
Paradigm 
Time 
S 
a 
f 
e 
e 
t 
y 
l 
e 
v 
e 
l 
Organizational 
Paradigm 
Behavior 
Paradigm
Actual Mindset in Safety 
Time 
Progress 
Outside-in
The Black Hole Phenomenon 
S 
A 
Top Management 
Work Floor
The Black Hole Phenomenon 
S 
A 
Top Management 
Illogical slogans 
Unrealistic 
programs 
Work Floor
The Black Hole Phenomenon 
S 
A 
Top Management 
Illogical slogans 
Unrealistic 
programs 
Black 
Hole 
Work Floor
The Black Hole Phenomenon 
S 
A 
Top Management 
Illogical slogans 
Unrealistic 
programs 
Black 
Hole 
BOHICA 
Work Floor
DRIVING FEAR OUT
What will happen if we stay in this Mindset 
Time 
Progress 
Outside-in
Time 
Progress 
I have a Dream 
Inside-out 
Top-Down/Bottom-Up & 
All Directions 
Outside-in 
Top-Down
Fourth Life/Fourth Paradigm 
From ‘outside-in’ to ‘inside-out’ 
or Business Spirituality
DOING 
Realism
DOING 
Realism 
Inspiration 
BEING
INTERACTION 
DOING 
Realism 
Inspiration 
BEING
INTERACTION 
DOING 
Realism 
Inspiration 
BEING
The badly needed new Mindset 
Time 
Progress 
Inside-out 
Creative InterChange 
Outside-in
“Creative Interchange is not just a good idea, 
it’s a business imperative!” 
Johan Roels
Creative 
Interchange 
Process
Intrinsic Worth 
Shame – Blame 
Anxiety – Hostility 
Frustration 
Demands & 
Expectations 
Culture 
Game 
REJECTION 
Conditional 
Worth 
Anger – Fear 
Guilt – Hurt 
Inadequacy 
Authentic 
Interacting 
Continual 
Transforming 
Creative 
Integrating 
Appreciative 
Understanding 
We struggle within 
the Vicious Circle 
Striving to regain what was 
never lost, our inherent 
creativity, our worth 
Creative Interchange 
Process
What will change ?
Who has to change first?
The Sequence of 
Transformation
Authentic 
Interacting 
Sharing with integrity your best 
and encouraging others 
to share their best
Authentic 
Interacting 
Sharing with integrity your best 
and encouraging others 
to share their best 
Appreciative 
Understanding 
Listening with humility 
to understand and appreciate 
the best others know and value
Authentic 
Interacting 
Sharing with integrity your best 
and encouraging others 
to share their best 
Appreciative 
Understanding 
Listening with humility 
to understand and appreciate 
the best others know and value 
Creative 
Integrating 
Building positives and wishes into “both/and 
& different from” creative outcomes
Authentic 
Interacting 
Sharing with integrity your best 
and encouraging others 
to share their best 
Appreciative 
Understanding 
Listening with humility 
to understand and appreciate 
the best others know and value 
to learning what’s better 
Creative 
Integrating 
Continual 
Transforming 
Acting on our best 
and remaining open 
Building positives and wishes into “both/and 
& different from” creative outcomes
“Teaching People what They’ve always Known 
So They can Discover 
what They never Lost” 
Charlie Palmgren
"If you want to teach people a new way of thinking 
don't bother trying to teach them. 
Instead, give them a tool, the use of which will lead 
to new ways of thinking." 
R. Buckminster Fuller
Unlocking the Process…
What frustrates you?
Transformation Management 
is 
Perception Management
“Nothing changes without 
Personal Transformation” 
W. EDWARDS DEMING
I have a dream… 
Fear will be ultimately been driven out
I have a dream… 
Fear will be ultimately been driven out 
by Leaders who live the transformation process
I have a dream… 
Fear will be ultimately been driven out 
by Leaders who live the transformation process 
“The Creative Interchange Process IS the Leader”
I have a dream… 
Fear will be ultimately been driven out 
by Leaders who live the transformation process 
“The Creative Interchange Process IS the Leader” 
(CI)² Continuous Improvement through Creative Interchange
I you don’t want to join me in the quest 
to this discover this new land, as Proust once said:, 
“Discovering new land is seeing with new eyes?”;
I you don’t want to join me in the quest 
to this discover this new land, as Proust once said:, 
“Discovering new land is seeing with new eyes?”; 
WHAT will you do?
I you don’t want to join me in the quest 
to this discover this new land, as Proust once said:, 
“Discovering new land is seeing with new eyes?”; 
WHAT will you do? 
When you decide not to do it now, because you do not 
have the time or the time is not right, may I ask you:
I you don’t want to join me in the quest 
to this discover this new land, as Proust once said:, 
“Discovering new land is seeing with new eyes?”; 
WHAT will you do? 
When you decide not to do it now, because you do not 
have the time or the time is not right, may I ask you: 
WHEN will you do it ?
I you don’t want to join me in the quest 
to this discover this new land, as Proust once said:, 
“Discovering new land is seeing with new eyes?”; 
WHAT will you do? 
When you decide not to do it now, because you do not 
have the time or the time is not right, may I ask you: 
WHEN will you do it ? 
When you decide you won’t do it at all;
I you don’t want to join me in the quest 
to this discover this new land, as Proust once said:, 
“Discovering new land is seeing with new eyes?”; 
WHAT will you do? 
When you decide not to do it now, because you do not 
have the time or the time is not right, may I ask you: 
WHEN will you do it ? 
When you decide you won’t do it at all; 
WHO will do it in your place?
Black swan award winning presentation jr symposium amsterdam

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Black swan award winning presentation jr symposium amsterdam

  • 1. The Fourth Paradigm in the Work Field From ‘outside-in’ to ‘inside-out’ ir. Johan Roels Symposium Amsterdam – November 12th 2014
  • 2. “When we really want to change, to transform, we’ll have to transform our mindset” Charlie L. Palmgren
  • 3. “It is the way we ‘see’ the world – not in terms of our visual sense of sight, but in terms of perceiving, interpreting and understanding.” Stephen R Covey
  • 4. “A paradigm is a set of rules and regulations that enables to solve the problems we are encountering”. Joel A. Barker Author and Futurist
  • 5. The Course of a Paradigm Time Progress A B C
  • 6. Engineer … first paradigm SAFETY LEVEL TIME
  • 7. Technical Paradigm Time S a f e t y l e v e l
  • 8. A paradigm shift is a change to a new game, a new set of rules
  • 9.
  • 10. Safety Consultant … second paradigm Safety Level Time
  • 11. Technical Paradigm Time S a f e e t y l e v e l Organizational Paradigm
  • 12. Technical Paradigm S a f e e t y l e v e l Time Organizational Paradigm Injuries Accident Hazard Person Ancestry Lack of Control Basic causes Immed. Causes Incident Loss
  • 13. « If i’m visible at all, that’s because I stand on the shoulders of two Giants »
  • 14. Safety Level Time Human BBS … third paradigm
  • 15. Technical Paradigm Time S a f e e t y l e v e l Organizational Paradigm Behavior Paradigm
  • 16. Actual Mindset in Safety Time Progress Outside-in
  • 17. The Black Hole Phenomenon S A Top Management Work Floor
  • 18. The Black Hole Phenomenon S A Top Management Illogical slogans Unrealistic programs Work Floor
  • 19. The Black Hole Phenomenon S A Top Management Illogical slogans Unrealistic programs Black Hole Work Floor
  • 20. The Black Hole Phenomenon S A Top Management Illogical slogans Unrealistic programs Black Hole BOHICA Work Floor
  • 22. What will happen if we stay in this Mindset Time Progress Outside-in
  • 23.
  • 24. Time Progress I have a Dream Inside-out Top-Down/Bottom-Up & All Directions Outside-in Top-Down
  • 25. Fourth Life/Fourth Paradigm From ‘outside-in’ to ‘inside-out’ or Business Spirituality
  • 28. INTERACTION DOING Realism Inspiration BEING
  • 29. INTERACTION DOING Realism Inspiration BEING
  • 30. The badly needed new Mindset Time Progress Inside-out Creative InterChange Outside-in
  • 31. “Creative Interchange is not just a good idea, it’s a business imperative!” Johan Roels
  • 33.
  • 34.
  • 35.
  • 36. Intrinsic Worth Shame – Blame Anxiety – Hostility Frustration Demands & Expectations Culture Game REJECTION Conditional Worth Anger – Fear Guilt – Hurt Inadequacy Authentic Interacting Continual Transforming Creative Integrating Appreciative Understanding We struggle within the Vicious Circle Striving to regain what was never lost, our inherent creativity, our worth Creative Interchange Process
  • 38. Who has to change first?
  • 39. The Sequence of Transformation
  • 40.
  • 41. Authentic Interacting Sharing with integrity your best and encouraging others to share their best
  • 42. Authentic Interacting Sharing with integrity your best and encouraging others to share their best Appreciative Understanding Listening with humility to understand and appreciate the best others know and value
  • 43. Authentic Interacting Sharing with integrity your best and encouraging others to share their best Appreciative Understanding Listening with humility to understand and appreciate the best others know and value Creative Integrating Building positives and wishes into “both/and & different from” creative outcomes
  • 44. Authentic Interacting Sharing with integrity your best and encouraging others to share their best Appreciative Understanding Listening with humility to understand and appreciate the best others know and value to learning what’s better Creative Integrating Continual Transforming Acting on our best and remaining open Building positives and wishes into “both/and & different from” creative outcomes
  • 45. “Teaching People what They’ve always Known So They can Discover what They never Lost” Charlie Palmgren
  • 46. "If you want to teach people a new way of thinking don't bother trying to teach them. Instead, give them a tool, the use of which will lead to new ways of thinking." R. Buckminster Fuller
  • 49.
  • 50. Transformation Management is Perception Management
  • 51. “Nothing changes without Personal Transformation” W. EDWARDS DEMING
  • 52.
  • 53. I have a dream… Fear will be ultimately been driven out
  • 54. I have a dream… Fear will be ultimately been driven out by Leaders who live the transformation process
  • 55. I have a dream… Fear will be ultimately been driven out by Leaders who live the transformation process “The Creative Interchange Process IS the Leader”
  • 56. I have a dream… Fear will be ultimately been driven out by Leaders who live the transformation process “The Creative Interchange Process IS the Leader” (CI)² Continuous Improvement through Creative Interchange
  • 57.
  • 58.
  • 59. I you don’t want to join me in the quest to this discover this new land, as Proust once said:, “Discovering new land is seeing with new eyes?”;
  • 60. I you don’t want to join me in the quest to this discover this new land, as Proust once said:, “Discovering new land is seeing with new eyes?”; WHAT will you do?
  • 61. I you don’t want to join me in the quest to this discover this new land, as Proust once said:, “Discovering new land is seeing with new eyes?”; WHAT will you do? When you decide not to do it now, because you do not have the time or the time is not right, may I ask you:
  • 62. I you don’t want to join me in the quest to this discover this new land, as Proust once said:, “Discovering new land is seeing with new eyes?”; WHAT will you do? When you decide not to do it now, because you do not have the time or the time is not right, may I ask you: WHEN will you do it ?
  • 63. I you don’t want to join me in the quest to this discover this new land, as Proust once said:, “Discovering new land is seeing with new eyes?”; WHAT will you do? When you decide not to do it now, because you do not have the time or the time is not right, may I ask you: WHEN will you do it ? When you decide you won’t do it at all;
  • 64. I you don’t want to join me in the quest to this discover this new land, as Proust once said:, “Discovering new land is seeing with new eyes?”; WHAT will you do? When you decide not to do it now, because you do not have the time or the time is not right, may I ask you: WHEN will you do it ? When you decide you won’t do it at all; WHO will do it in your place?