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TRAINING  Chapter EXCEL BOOKS 9-1 9
Need For Training Training  9-2 Training is a planned programme designed to improve performance and bring about measurable changes in knowledge, skills, attitude and social behaviour of employees.  Features of Training ,[object Object],[object Object],[object Object],[object Object],Training is essential for job success. It can lead to higher production, fewer mistakes, greater job satisfaction and lower turnover.
Need For Training   9-3 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Training
9-4 Training vs. Development  Training is concerned with teaching specific job related skills and behaviour. Development is future oriented training, focusing on the personal growth of the employee.  Training  Training vs. Development
9-5 Training vs. Education   Training, more or less, is job oriented (skill) learning. Education, on the other hand, is a person-oriented, theory-based knowledge whose main purpose is to improve the understanding of a particular subject (a kind of conceptual learning).  Training  Training Pitfalls   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
9-6 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Learning Principles: The Philosophy of Training   Training
9-7 Areas And Types of Training Training is generally offered in the following areas   Training  Areas of training   ,[object Object],[object Object],[object Object],[object Object]
9-8 The various types of training that are commonly employed in present-day organisations may be listed thus.  Types of training Training  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Areas And Types of Training
9-9 How to be more creative?  Training  ,[object Object],[object Object],[object Object],[object Object],Cont…
9-10 ,[object Object],[object Object],[object Object],Training  How to be more creative?
9-11 A Systematic Approach To Training  A systematic approach to training would consist of three phases: training needs assessment, implementation and evaluation  Training  Training needs assessment Training efforts must aim at meeting the needs of the organisation and the individual employees. This, essentially, involves three types of analysis: a.  Organisational analysis :  This is a study of the entire organisation in  terms of its objectives,  utilisation of resources to achieve objectives etc.  ,[object Object],[object Object],[object Object],[object Object]
9-12 b. Task or role analysis:  this is a detailed examination of a job, its  components, its various operations and conditions under which it has to  be performed.  c. Person analysis:  here the focus is on the individual in a given job;  whether training is needed, whether the employee is capable of being  trained, and the areas where the training is needed. 00 Training  Training needs assessment
9-13 Data sources used in training needs assessment   Training  Organisational Analysis Task Analysis Person Analysis Organisational goals and objectives Job descriptions Performance data or appraisals Personnel inventories Job specifications Work sampling Skills inventories Performance standards Interviews Organisational climate  analysis Performing the job Questionnaires Eff iciency indexes Work sampling Tests (KASOCs) Changes in systems or subsystems Reviewing literature on  Customer/employee  (e.g., equipment)  the job   attitude surveys  Management requests Asking questions about  Training progress the job Exit interviews Training committees Rating scales MBO or work planning systems Analysis of operating CIT problems Customer survey/satisfaction data Diaries  Devised situations (e.g., role  play) Assessment centers MBO or work planning systems
9-14 Training  d.  Identify training objectives:   Training objectives can be of three  types Objectives of training   Training needs assessment
9-15 e.  Training methods:   Formal training methods include on the job training  covering job instruction training, coaching, mentoring, job rotation,  apprenticeship training, committee assignments etc and off the job  training including lectures, conference, simulation exercises and  programmed instruction. f.  Evaluation:   Evaluation helps in controlling and correcting the training  programme.  Training  Training needs assessment
9-16 On The Job Training Methods   Training  ,[object Object],Merits and demerits of job instruction training
9-17 ,[object Object],[object Object],Training  On The Job Training Methods
9-18 Training  Functions of Mentoring   Merits and demerits of Mentoring
9-19 Training  ,[object Object],On The Job Training Methods   Merits and demerits of Job rotation   Merits Demerits ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],9-20 Training  On The Job Training Methods
9-21 Training  Off The Job Training Methods   ,[object Object],[object Object],[object Object],[object Object],[object Object]
9-22 Training  Evaluation of A Training Programme Training can be evaluated at five levels: reaction, learning, behaviour, organisation and results.  Important decision points in training evaluation may be listed thus;   Important decision points in planning training evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
9-23 Training  Methods of evaluation   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Chapter 09

  • 1. TRAINING Chapter EXCEL BOOKS 9-1 9
  • 2.
  • 3.
  • 4. 9-4 Training vs. Development Training is concerned with teaching specific job related skills and behaviour. Development is future oriented training, focusing on the personal growth of the employee. Training Training vs. Development
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. 9-12 b. Task or role analysis: this is a detailed examination of a job, its components, its various operations and conditions under which it has to be performed. c. Person analysis: here the focus is on the individual in a given job; whether training is needed, whether the employee is capable of being trained, and the areas where the training is needed. 00 Training Training needs assessment
  • 13. 9-13 Data sources used in training needs assessment Training Organisational Analysis Task Analysis Person Analysis Organisational goals and objectives Job descriptions Performance data or appraisals Personnel inventories Job specifications Work sampling Skills inventories Performance standards Interviews Organisational climate analysis Performing the job Questionnaires Eff iciency indexes Work sampling Tests (KASOCs) Changes in systems or subsystems Reviewing literature on Customer/employee (e.g., equipment) the job attitude surveys Management requests Asking questions about Training progress the job Exit interviews Training committees Rating scales MBO or work planning systems Analysis of operating CIT problems Customer survey/satisfaction data Diaries Devised situations (e.g., role play) Assessment centers MBO or work planning systems
  • 14. 9-14 Training d. Identify training objectives: Training objectives can be of three types Objectives of training Training needs assessment
  • 15. 9-15 e. Training methods: Formal training methods include on the job training covering job instruction training, coaching, mentoring, job rotation, apprenticeship training, committee assignments etc and off the job training including lectures, conference, simulation exercises and programmed instruction. f. Evaluation: Evaluation helps in controlling and correcting the training programme. Training Training needs assessment
  • 16.
  • 17.
  • 18. 9-18 Training Functions of Mentoring Merits and demerits of Mentoring
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.