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Research and Deployment of Analytics in
             Learning Settings	

              PAWS Meeting 9 April 2012	

School of Information Sciences, University of Pittsburgh 	

                            	

                     Katrien Verbert
Human-Computer Interaction	




                                  Awareness  Sense-making	

                                                     prof. Erik Duval	



                                  Computer Graphics	

                                                     prof. Phil Dutré	


                                  Language Intelligence 	

                                   Information Retrieval	

                                                    prof. Sien Moens	




Flexible Interaction between people and information 	

          http://hci.cs.kuleuven.be/
more focus on interaction...
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                     www.role-project.eu
Duval, Erik. Attention please! Learning analytics for visualization and recommendation, Proceedings of LAK11: 1st
International Conference on Learning Analytics and Knowledge, pages 9-17, ACM (2011)
objectives	

• self-monitoring        for learners	


• awareness         for teachers	


• learning        resource use and recommendations	


• part     of Learning Analytics research [ACM LAK conf., Siemens 2011,
 Duval 2011]
overview	

                                    	



                                   	


• Student    Activity Meter	


• Step   Up!	


• Recommender        systems for learning	


• Future   research plans
Student activity meter (SAM):
            demo.	





   http://ariadne.cs.kuleuven.be/monitorwidget-rwtheval/ or
                        http://bit.ly/I8AYV1
Design Based Research
                  Methodology	

•  Rapid   prototyping	

•  Evaluate
         Ideas in short iteration cycles of Design, Implementation
  Evaluation 	

•  Focus   on Usefulness  Usability	

  •  Think-aloud    evaluations, SUS (System Usability Scale) surveys,
    usability lab, ...
Iteration one	

•  usability   and user satisfaction evaluation	


•  12CS students, using a                     -based
  time tracker	


•  2   evaluation sessions:	


  •  task  based interview with think aloud (after
       1 week of tracking)	


  •  user  satisfaction (SUS  MSDT) (after 1
       month)
User satisfaction	


• average   SUS score: 73%
iteration two	

• 20
   persons: 3 CGIAR, 2 Law, 8 CS teachers  7
 CS TA s.	


• An online survey about usefulness, teacher
 issues and how the tool can resolve these.	


• on   average: 40 mins are spent using SAM.
CGIAR CASE STUDY	

                                                      issue for
                                                       teacher	

   addressed	

Provide feedback to the students	

                      ✔              ?!
Being aware of what students are doing	

                ✔              ✔
Knowing about collaboration and communication	

         ✔              ✗
Knowing which documents are used and how much	

         ✔              ✔
                                                                        ✔
Knowing how and when online tools have been used	

                                                         ?!
Finding the students who are not doing well	

           ✔              ?!
Finding the best students	

                             ?!             ?!
Knowing how much time students spent	

                  ?!             ✔
Knowing if external learning resources are used	

       ✔              ?!
demogra       evaluation          design
                                                            negative	

            positive	

          phics	

       goal	

         changes	

                                                                            • ↑learnability	

                        usability,
                                                                            • ↓errors	

         12 CS        satisfaction,                       small usability
I.	

                                  1st iteration	

                     • good satisfaction	

        students	

   preliminary                            issues	

                                                                            • usefulness
                       usefulness	

                                                                            positive	


                                                                            • provides
                     assessing
           19                                               resource        awareness	

                  teacher needs,
II.	

 teachers                  help function	

        recomm. not       • all vis. useful	

                       use 
          TA s	

                                             useful	

     • many uses	

                    usefulness	

                                                                            • 90% wants it
iteration three	

• open course on learning and knowledge
 analytics, http://bit.ly/dWYVbX	


• 12 visual analytics enthousiasts + experts (who
 also teach)	


• almost   identical survey to CGIAR case.
LAK CASE STUDY	

                                                      issue for
                                                       teacher	

   addressed	

Provide feedback to the students	

                      ✔              ✔
Being aware of what students are doing	

                ✔              ?!
Knowing about collaboration and communication	

         ✔              ✗
Knowing which documents are used and how much	

         ✔              ?!
Knowing how and when online tools have been used	

      ✗              ?!
Finding the students who are not doing well	

           ✔              ?!
Finding the best students	

                             ?!             ✗
Knowing how much time students spent	

                  ?!             ✔
Knowing if external learning resources are used	

                                                         ?!             ?!
ideas from experts	



2	

   the used resource types	

5	

   detailed information per student	

4	

   detailed information of 2 students	

3	

   detailed usage stats of resources	

1	

   stats or vis. on content creation
demogra       evaluation          design
                                                      negative	

            positive	

      phics	

       goal	

         changes	

                    usability,                                        • ↑learnability	

       12 CS      satisfaction,                     small usability   • ↓errors	

I.	

                              1st iteration	

      students	

 preliminary                          issues	

      • good satisfaction	

                   usefulness	

                                      • usefulness positive	


                    assessing                                         • provides awareness	

          19                                        resource
                     teacher                                          • all vis. useful	

II.	

 teachers                  help function	

 recomm. not
                  needs, use                                         • many uses	

         TA s	

                                     useful	

                   usefulness	

                                      • 90% want it	


                                                                      • provides
                                                                             awareness
                     assessing      re-orderable
                                                       most        and feedback	

           12         teacher          parallel
                                                     addressed • many uses	

III.	

 participan needs, expert coordinates
                                                     needs are • 66% want it	

            ts	

  feedback, use        with
                                                     indecisive	

 • recomm. can be
                     usefulness	

 histograms	

                                                                   useful
Iteration four	

• a   CS course on C++ programming	


• 11people: 7 teachers, 2 TA s  1 course
 planner	


• richerdata set: tracking from programming
 environment	


• qualitative    study using a structured face-2-face
 interview
USER SATISFACTION	


• average   SUS score: 69,69%	


               all: want to continue using it	

               9/11: give it to students
demo- evaluation                     design
                                                                 negative	

                   positive	

         graphics	

 goal	

                  changes	

                            usability,                                            • ↑learnability	

          12 CS           satisfaction,                         small usability   • ↓errors	

I.	

                                        1st iteration	

         students	

      preliminary                              issues	

      • good satisfaction	

                           usefulness	

                                          • usefulness positive	

                                                                              • provides awareness	

            19         assessing teacher                          resource
                                                                              • all vis. useful	

II.	

   teachers        needs, use         help function	

   recomm. not
                                                                              • many uses	

           TA s	

       usefulness	

                             useful	

                                                                              • 90% want it	

                                                                                  • provides   awareness and
                    assessing teacher                              most
            12                               re-orderable                         feedback	

                      needs, expert                              addressed
III.	

 participant                            PC with                            • many uses	

                     feedback, use                              needs are
             s	

                             histograms	

                       • 66% want it	

                        usefulness	

                            indecisive	

                                                                                  • recomm. can be useful	



                                                                                  • provides time overview	

                                          filter  search,     conflicting          • provides course overview	

          11
                       use, usefulness  icons, zooming       visions of          • PC assist with detecting
IV.	

 teachers
                          satisfaction	

  in line chart, students doing problems	

         TA s	

                                          editing PC axes	

 well or at risk	

 • many uses  insights	

                                                                                • 100% want it
conclusion	


•  SAMenables to find a wide variety of
 new insights	

 • a   better course overview	

 • understanding    student time spending	


• almostall participants want to continue
 using SAM	

                                               26
Santos Odriozola, Jose Luis; Govaerts, Sten; Verbert, Katrien; Duval, Erik
Goal-oriented visualizations of activity tracking: a case study with engineering students, Proceedings of LAK12: 2nd
International Conference on Learning Analytics and Knowledge, pages 10, ACM (to appear)
Human-Computer Interaction Course
http://bit.ly/I7hfbe
usage
User satisfaction	


• average   SUS score: 77%
Nikos Manouselis, Hendrik Drachsler, Katrien Verbert and Erik Duval. Recommender Systems for Learning.
SpringerBriefs in Computer Science, 90 pages, Springer US  (to appear).
http://bit.ly/A4CwZU
challenges	

• Evaluation	


• Data   sets	


• Context	


• User   interfaces
EVALUATION  DATA SETS
Verbert, Katrien; Drachsler, Hendrik; Manouselis, Nikos; Wolpers, Martin; Vuorikari, Riina; Duval, Erik.
Dataset-driven research for improving TEL recommender systems, LAK11:1st International
Conference on Learning Analytics and Knowledge, pages 44-53 (2011)
http://bit.ly/acBKsp
how to achieve objectives
                                 	

•  Setting   up a website / maintain TELeurope group community	


•  Setup a open data repository for sharing educational datasets and
  related researches outcomes	


•  Organizing   annual workshop and SI 	


•  Organizing   a data competition like in TREC
dataTEL challenge  dataTEL cafe
                    event	


      •  a   call for TEL datasets	


      •  eight   data sets submitted 	


	

                                        http://bit.ly/ieqmWW
http://dev.mendeley.com/
Mendeley	

    APOSDLE	

 ReMashed	

     Organic.e    Mace	

      Melt	

                                                                 dunet	

Collection period	

   1 year	

      3 months	

   2 years	

   9 months	

 3 years	

    6 months	


Users	

               200.000	

     6	

          140	

       1.000	

     1.148	

     98	

Items	

               1.857.912	

   163	

        96.000	

    11.000	

    12.000	

    1.923	

Activities	

          4.848.725	

   1.500	

      23.264	

    920	

       461.982	

   16.353	

reads	

               +	

           +	

          -	

         -	

         +	

         -	

tags	

                -	

           (+)	

        +	

         +	

         +	

         +	

ratings	

             (+)	

         -	

          +	

         +	

         +	

         +	

downloads	

           +	

           +	

          -	

         -	

         +	

         +	

search	

              -	

           +	

          -	

         -	

         +	

         -	

collaborations	

      -	

           +	

          -	

         -	

         -	

         -	

tasks/goals	

         -	

           +	

          +	

         -	

         -	

         -	

sequence	

            -	

           +	

          -	

         -	

         -	

         -	

competence	

          -	

           +	

          -	

         -	

         +	

         -	

time	

                -	

           -	

          -	

         -	

         +	

         +
User-based CF	

                                     A	

                 Sam	

   high
correlation	

                                     B	

                 Ian	





                 Neil	

             C
Item-based CF	


Sam	

                      A	


                      B	

      high
                             correlation	

Ian	





Neil	

               C
similarity measures	

• Cosine   similarity	


• Pearson   correlation	


• Tanimoto    or extended Jaccard coefficient
similarity measures	





MAE of item-based collaborative filtering based on
           different similarity metrics
algorithms	





MAE of user-based, item-based and slope-one
           collaborative filtering
CONTEXT
Verbert, Katrien; Manouselis, Nikos; Ochoa, Xavier; Wolpers, Martin; Drachsler, Hendrik; Bosnic, Ivana;
Duval, Erik. Context-aware recommender systems for learning: a survey and future challenges, IEEE
Transactions on Learning Technologies, 20 pages (Accepted)
data dimensions
challenges	

• context    acquisition	


• standardized     representation of contextual data	


• evaluation	


• user   interfaces
VISUALIZING THE RATIONALE OF
RECOMMENDATIONS
Visualizing recommendations	





          adapted from Keim et al. 2008
objectives	

• Address    cold start issues	


• Justification   and trust	


• Richer   interaction capabilities
examples	





Klerkx and Duval 2009	




                           O'Donovan et al. 2010
Suggestions welcome!
Questions? 	

katrien.verbert@cs.kuleuven.be	

      twitter: @katrien_v
References	

•    Duval, E. (2011). Attention please!: learning analytics for visualization and recommendation. In Proceedings of the 1st
     International Conference on Learning Analytics and Knowledge, (pp. 9-17), ACM.	



•    D. Keim, G. Andrienko, J.-D. Fekete, C. Go ̈rg, J. Kohlhammer, and G. Melanc ̧on. Visual Analytics: Definition, Process,
     and Challenges. In A. Kerren, J. Stasko, J.-D. Fekete, and C. North, editors, Information Visualization, volume 4950 of
     Lecture Notes in Computer Science, pages 154–175. Springer Berlin / Heidelberg, 2008	



•    J. Klerkx and E. Duval. Visualising social bookmarks. Journal of Digital Information, 10(2):1–40, 2009	



•    J. O'Donovan, B. Gretarsson, S.Bostandjiev, C. Hall, and T. Hollerer. SmallWorlds: Visualizing Social Recommendations.
     In G. Melançon, T. Munzner, and D. Weiskopf (eds) Eurographics/ IEEE-VGTC Symposium on Visualization 2010,
     Volume 29 (2010), Number 3, 10 pages	



•    Siemens, G.  Gasevic, D. (eds) (2011). Proceedings of the 1st conference on Learning Analytics and Knowledge 2011.
     ACM.

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Research and Deployment of Analytics in Learning Settings

  • 1. Research and Deployment of Analytics in Learning Settings PAWS Meeting 9 April 2012 School of Information Sciences, University of Pittsburgh Katrien Verbert
  • 2. Human-Computer Interaction Awareness Sense-making prof. Erik Duval Computer Graphics prof. Phil Dutré Language Intelligence Information Retrieval prof. Sien Moens Flexible Interaction between people and information http://hci.cs.kuleuven.be/
  • 3.
  • 4. more focus on interaction...
  • 5. tracking traces Blogs Rescuetime Rabbit- eclipse Twitter plugin
  • 6. tracking traces Blogs Rescuetime Rabbit- eclipse Twitter plugin
  • 7. tracking traces www.role-project.eu
  • 8. Duval, Erik. Attention please! Learning analytics for visualization and recommendation, Proceedings of LAK11: 1st International Conference on Learning Analytics and Knowledge, pages 9-17, ACM (2011)
  • 9. objectives • self-monitoring for learners • awareness for teachers • learning resource use and recommendations • part of Learning Analytics research [ACM LAK conf., Siemens 2011, Duval 2011]
  • 10. overview • Student Activity Meter • Step Up! • Recommender systems for learning • Future research plans
  • 11.
  • 12. Student activity meter (SAM): demo. http://ariadne.cs.kuleuven.be/monitorwidget-rwtheval/ or http://bit.ly/I8AYV1
  • 13. Design Based Research Methodology •  Rapid prototyping •  Evaluate Ideas in short iteration cycles of Design, Implementation Evaluation •  Focus on Usefulness Usability •  Think-aloud evaluations, SUS (System Usability Scale) surveys, usability lab, ...
  • 14. Iteration one •  usability and user satisfaction evaluation •  12CS students, using a -based time tracker •  2 evaluation sessions: •  task based interview with think aloud (after 1 week of tracking) •  user satisfaction (SUS MSDT) (after 1 month)
  • 16. iteration two • 20 persons: 3 CGIAR, 2 Law, 8 CS teachers 7 CS TA s. • An online survey about usefulness, teacher issues and how the tool can resolve these. • on average: 40 mins are spent using SAM.
  • 17. CGIAR CASE STUDY issue for teacher addressed Provide feedback to the students ✔ ?! Being aware of what students are doing ✔ ✔ Knowing about collaboration and communication ✔ ✗ Knowing which documents are used and how much ✔ ✔ ✔ Knowing how and when online tools have been used ?! Finding the students who are not doing well ✔ ?! Finding the best students ?! ?! Knowing how much time students spent ?! ✔ Knowing if external learning resources are used ✔ ?!
  • 18. demogra evaluation design negative positive phics goal changes • ↑learnability usability, • ↓errors 12 CS satisfaction, small usability I. 1st iteration • good satisfaction students preliminary issues • usefulness usefulness positive • provides assessing 19 resource awareness teacher needs, II. teachers help function recomm. not • all vis. useful use TA s useful • many uses usefulness • 90% wants it
  • 19. iteration three • open course on learning and knowledge analytics, http://bit.ly/dWYVbX • 12 visual analytics enthousiasts + experts (who also teach) • almost identical survey to CGIAR case.
  • 20. LAK CASE STUDY issue for teacher addressed Provide feedback to the students ✔ ✔ Being aware of what students are doing ✔ ?! Knowing about collaboration and communication ✔ ✗ Knowing which documents are used and how much ✔ ?! Knowing how and when online tools have been used ✗ ?! Finding the students who are not doing well ✔ ?! Finding the best students ?! ✗ Knowing how much time students spent ?! ✔ Knowing if external learning resources are used ?! ?!
  • 21. ideas from experts 2 the used resource types 5 detailed information per student 4 detailed information of 2 students 3 detailed usage stats of resources 1 stats or vis. on content creation
  • 22. demogra evaluation design negative positive phics goal changes usability, • ↑learnability 12 CS satisfaction, small usability • ↓errors I. 1st iteration students preliminary issues • good satisfaction usefulness • usefulness positive assessing • provides awareness 19 resource teacher • all vis. useful II. teachers help function recomm. not needs, use • many uses TA s useful usefulness • 90% want it • provides awareness assessing re-orderable most and feedback 12 teacher parallel addressed • many uses III. participan needs, expert coordinates needs are • 66% want it ts feedback, use with indecisive • recomm. can be usefulness histograms useful
  • 23. Iteration four • a CS course on C++ programming • 11people: 7 teachers, 2 TA s 1 course planner • richerdata set: tracking from programming environment • qualitative study using a structured face-2-face interview
  • 24. USER SATISFACTION • average SUS score: 69,69% all: want to continue using it 9/11: give it to students
  • 25. demo- evaluation design negative positive graphics goal changes usability, • ↑learnability 12 CS satisfaction, small usability • ↓errors I. 1st iteration students preliminary issues • good satisfaction usefulness • usefulness positive • provides awareness 19 assessing teacher resource • all vis. useful II. teachers needs, use help function recomm. not • many uses TA s usefulness useful • 90% want it • provides awareness and assessing teacher most 12 re-orderable feedback needs, expert addressed III. participant PC with • many uses feedback, use needs are s histograms • 66% want it usefulness indecisive • recomm. can be useful • provides time overview filter search, conflicting • provides course overview 11 use, usefulness icons, zooming visions of • PC assist with detecting IV. teachers satisfaction in line chart, students doing problems TA s editing PC axes well or at risk • many uses insights • 100% want it
  • 26. conclusion •  SAMenables to find a wide variety of new insights • a better course overview • understanding student time spending • almostall participants want to continue using SAM 26
  • 27. Santos Odriozola, Jose Luis; Govaerts, Sten; Verbert, Katrien; Duval, Erik Goal-oriented visualizations of activity tracking: a case study with engineering students, Proceedings of LAK12: 2nd International Conference on Learning Analytics and Knowledge, pages 10, ACM (to appear)
  • 28.
  • 31. usage
  • 33. Nikos Manouselis, Hendrik Drachsler, Katrien Verbert and Erik Duval. Recommender Systems for Learning. SpringerBriefs in Computer Science, 90 pages, Springer US  (to appear).
  • 34.
  • 35.
  • 37. challenges • Evaluation • Data sets • Context • User interfaces
  • 39. Verbert, Katrien; Drachsler, Hendrik; Manouselis, Nikos; Wolpers, Martin; Vuorikari, Riina; Duval, Erik. Dataset-driven research for improving TEL recommender systems, LAK11:1st International Conference on Learning Analytics and Knowledge, pages 44-53 (2011)
  • 41. how to achieve objectives •  Setting up a website / maintain TELeurope group community •  Setup a open data repository for sharing educational datasets and related researches outcomes •  Organizing annual workshop and SI •  Organizing a data competition like in TREC
  • 42.
  • 43. dataTEL challenge dataTEL cafe event •  a call for TEL datasets •  eight data sets submitted http://bit.ly/ieqmWW
  • 45. Mendeley APOSDLE ReMashed Organic.e Mace Melt dunet Collection period 1 year 3 months 2 years 9 months 3 years 6 months Users 200.000 6 140 1.000 1.148 98 Items 1.857.912 163 96.000 11.000 12.000 1.923 Activities 4.848.725 1.500 23.264 920 461.982 16.353 reads + + - - + - tags - (+) + + + + ratings (+) - + + + + downloads + + - - + + search - + - - + - collaborations - + - - - - tasks/goals - + + - - - sequence - + - - - - competence - + - - + - time - - - - + +
  • 46. User-based CF A Sam high correlation B Ian Neil C
  • 47. Item-based CF Sam A B high correlation Ian Neil C
  • 48. similarity measures • Cosine similarity • Pearson correlation • Tanimoto or extended Jaccard coefficient
  • 49. similarity measures MAE of item-based collaborative filtering based on different similarity metrics
  • 50. algorithms MAE of user-based, item-based and slope-one collaborative filtering
  • 52. Verbert, Katrien; Manouselis, Nikos; Ochoa, Xavier; Wolpers, Martin; Drachsler, Hendrik; Bosnic, Ivana; Duval, Erik. Context-aware recommender systems for learning: a survey and future challenges, IEEE Transactions on Learning Technologies, 20 pages (Accepted)
  • 54.
  • 55. challenges • context acquisition • standardized representation of contextual data • evaluation • user interfaces
  • 56. VISUALIZING THE RATIONALE OF RECOMMENDATIONS
  • 57. Visualizing recommendations adapted from Keim et al. 2008
  • 58. objectives • Address cold start issues • Justification and trust • Richer interaction capabilities
  • 59. examples Klerkx and Duval 2009 O'Donovan et al. 2010
  • 62. References •  Duval, E. (2011). Attention please!: learning analytics for visualization and recommendation. In Proceedings of the 1st International Conference on Learning Analytics and Knowledge, (pp. 9-17), ACM. •  D. Keim, G. Andrienko, J.-D. Fekete, C. Go ̈rg, J. Kohlhammer, and G. Melanc ̧on. Visual Analytics: Definition, Process, and Challenges. In A. Kerren, J. Stasko, J.-D. Fekete, and C. North, editors, Information Visualization, volume 4950 of Lecture Notes in Computer Science, pages 154–175. Springer Berlin / Heidelberg, 2008 •  J. Klerkx and E. Duval. Visualising social bookmarks. Journal of Digital Information, 10(2):1–40, 2009 •  J. O'Donovan, B. Gretarsson, S.Bostandjiev, C. Hall, and T. Hollerer. SmallWorlds: Visualizing Social Recommendations. In G. Melançon, T. Munzner, and D. Weiskopf (eds) Eurographics/ IEEE-VGTC Symposium on Visualization 2010, Volume 29 (2010), Number 3, 10 pages •  Siemens, G. Gasevic, D. (eds) (2011). Proceedings of the 1st conference on Learning Analytics and Knowledge 2011. ACM.

Notes de l'éditeur

  1. Microsoft Desirability Toolkit
  2. ‘Knowing about collaboration andcommunication’ (the 3rd row with *) is not addressed by SAM, but is added to check a possible bias. The highest rated was ‘knowing how much time students spent’ and ‘Awareness of what students are doing’ Finding students in trouble and the best students was also rated rather low. Awareness of resource use has been mostly met, but can be improved by differentiating external resources (the external resource use issue is indecisive).
  3. Actual use was high
  4. For this evaluation we wanted to get expert feedback and see how SAM would operate in a large course. SAM was deployed in an open onlinecourse on Learning and Knowledge Analytics (LAK)5 – an emerging research domain in TEL that focuses on better measurement, analysis, visualization and reporting of data about learners [2]. More details on iteration 2 and 3 are available in [10]. allow re-ordering of the axes through drag-and-drop for better metrics comparison. To cope with the line density better, configurable histograms (12) are added to the axes.270 participants
  5. Providing feedback most importantBoth LAK and CGIAR teachers want to understand the document use. The main differences between LAK and CGIAR teachers are: LAK rates finding students at risk higher and finding good students lower, online tool use is not so interesting for LAK teachers and collaboration is more important. Awareness is also rated high. Comparing with the objectives, awareness and resource use is again the most important.
  6. How can data sets be shared according to privacy and legal protection rights? How to develop a respective policy to use and share data sets? How to pre-process data sets to make them suitable for other researchers? How to define common evaluation criteria for TEL recommender systems? How to develop overview methods to monitor the performance of TEL recommender systems on data sets?