Presentation to NE Change Management Network 27 Feb 2012

1. IT-enabled Business Alison Freer
Innovation
27th February 2012

2. Overview:
Innovation: what, why & who?
Innovation success factors?
IT as an enabler

3. Innovation is not just ‘Invention’

4. Innovation =
… ideas successfully applied
… invention + exploitation +
persistence

5. How do we improve
cash-flow?
• Global IT services
business
• 40 countries
• 90000 employees

6. How do we improve
cash-flow?
• Explored idea management
technology
• Engaged all employees
• CEO sponsored clear business
challenge
• On-line virtual campaign
yielded $128M savings from
ideas submitted

7. How do we maximise
our R&D Investment?
• Global business
• Multiple suppliers
with expertise
• High competition
• Time critical

8. How do we maximise
our R&D expertise?
• Entrepreneurial leader
• Innovation Days
• Won over hearts & minds
• ‘Open Innovation’
campaign with suppliers =
90 new ideas

9. How do we improve
stroke victim care?
• 1000s NE stroke
victims
• 100s of medics
involved in treating
patients
• Time critical decisions
hampered by poor
information.

10. How do we improve
stroke victim care?
• www.capturestroke.com
• Developed in close
collaboration with
medics
• Agile development
• Design thinking

11. Successful Innovation Engages the Crowd

12. Successful Innovation Requires a Toolkit

13. Successful Innovation is Enabled by IT
• IT & Business strategies
aligned
• Collaborative Platforms
• Scope for exploration &
experimentation

14. Successful Innovation is ‘Open’
• IBM ‘Idea Jam’
• 40,000 ideas
• 10 new business ventures
• $300M new revenue in 2
years

15. Successful Innovation has Clear Sponsorship
• Idea Portfolio Manager
• Global Head of Collective Intelligence
• Chief Growth Officer
• Chief Innovation Officer
• Chief Inspiration Officer
• Chief Imagination Officer
• Chief Detonator
• Chief Lizard Wrangler

16. Successful Innovation Requires Diversity
• Demographics
• Personalities
• Experience
• Sectors
• Life

17. Innovation Debate
• How well does your
organisation innovate?
• Examples of good
practise?
• What needs to be
addressed?

18. Contacts
colin.ashurst@durham.ac.uk
alison@leadandtransformit.com
www.leadandtransformit.com
Photography credits:
Alison Freer Instagram
www.redboatcreative.com
Google Images