IT enabled innovation for ne change-mgt 27 feb 12

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Lead & Transform

Presentation to NE Change Management Network 27 Feb 2012

Business Technologie

IT-enabled Business Alison Freer
Innovation
27th February 2012

Overview:
Innovation: what, why & who?

Innovation success factors?

IT as an enabler

Innovation =

… ideas successfully applied

… invention + exploitation +
persistence

How do we improve
cash-ﬂow?

• Global IT services
business

• 40 countries

• 90000 employees

How do we improve
cash-ﬂow?

•  Explored idea management
technology

•  Engaged all employees

•  CEO sponsored clear business
challenge

•  On-line virtual campaign
yielded $128M savings from
ideas submitted

How do we maximise
our R&D Investment?

• Global business

• Multiple suppliers
with expertise

• High competition

• Time critical

How do we maximise
our R&D expertise?

• Entrepreneurial leader

• Innovation Days

• Won over hearts & minds

• ‘Open Innovation’
campaign with suppliers =
90 new ideas

How do we improve
stroke victim care?

• 1000s NE stroke
victims

• 100s of medics
involved in treating
patients

• Time critical decisions
hampered by poor
information.

How do we improve
stroke victim care?

•  www.capturestroke.com

•  Developed in close
collaboration with
medics

•  Agile development

•  Design thinking

Successful Innovation Requires a Toolkit

Successful Innovation is Enabled by IT

•  IT & Business strategies
aligned

•  Collaborative Platforms

•  Scope for exploration &
experimentation

Successful Innovation is ‘Open’

•  IBM ‘Idea Jam’

•  40,000 ideas

•  10 new business ventures

•  $300M new revenue in 2
years

Successful Innovation has Clear Sponsorship
•  Idea Portfolio Manager

•  Global Head of Collective Intelligence

•  Chief Growth Ofﬁcer

•  Chief Innovation Ofﬁcer

•  Chief Inspiration Ofﬁcer

•  Chief Imagination Ofﬁcer

•  Chief Detonator

•  Chief Lizard Wrangler

Successful Innovation Requires Diversity

•  Demographics

•  Personalities

•  Experience

•  Sectors

•  Life

Innovation Debate

•  How well does your
organisation innovate?

•  Examples of good
practise?

•  What needs to be
addressed?

Contacts

colin.ashurst@durham.ac.uk
alison@leadandtransformit.com

www.leadandtransformit.com

Photography credits:
Alison Freer Instagram
www.redboatcreative.com
Google Images

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IT enabled innovation for ne change-mgt 27 feb 12

1. IT-enabled Business Alison Freer Innovation 27th February 2012

2. Overview: Innovation: what, why & who? Innovation success factors? IT as an enabler

3. Innovation is not just ‘Invention’

4. Innovation = … ideas successfully applied … invention + exploitation + persistence

5. How do we improve cash-ﬂow? • Global IT services business • 40 countries • 90000 employees

6. How do we improve cash-ﬂow? •  Explored idea management technology •  Engaged all employees •  CEO sponsored clear business challenge •  On-line virtual campaign yielded $128M savings from ideas submitted

7. How do we maximise our R&D Investment? • Global business • Multiple suppliers with expertise • High competition • Time critical

8. How do we maximise our R&D expertise? • Entrepreneurial leader • Innovation Days • Won over hearts & minds • ‘Open Innovation’ campaign with suppliers = 90 new ideas

9. How do we improve stroke victim care? • 1000s NE stroke victims • 100s of medics involved in treating patients • Time critical decisions hampered by poor information.

10. How do we improve stroke victim care? •  www.capturestroke.com •  Developed in close collaboration with medics •  Agile development •  Design thinking

11. Successful Innovation Engages the Crowd

12. Successful Innovation Requires a Toolkit

13. Successful Innovation is Enabled by IT •  IT & Business strategies aligned •  Collaborative Platforms •  Scope for exploration & experimentation

14. Successful Innovation is ‘Open’ •  IBM ‘Idea Jam’ •  40,000 ideas •  10 new business ventures •  $300M new revenue in 2 years

15. Successful Innovation has Clear Sponsorship •  Idea Portfolio Manager •  Global Head of Collective Intelligence •  Chief Growth Officer •  Chief Innovation Officer •  Chief Inspiration Officer •  Chief Imagination Officer •  Chief Detonator •  Chief Lizard Wrangler

16. Successful Innovation Requires Diversity •  Demographics •  Personalities •  Experience •  Sectors •  Life

17. Innovation Debate •  How well does your organisation innovate? •  Examples of good practise? •  What needs to be addressed?

18. Contacts colin.ashurst@durham.ac.uk alison@leadandtransformit.com www.leadandtransformit.com Photography credits: Alison Freer Instagram www.redboatcreative.com Google Images

IT enabled innovation for ne change-mgt 27 feb 12

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