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m
The Medium is
The Message
#psuweb @mallorywood
Tuesday, June 10, 14
m
Mallory Wood
Director of Marketing
@MalloryWood
Tuesday, June 10, 14
m
“It’s not about us, it’s
about the audience
we want to reach.” -
@SusanTEvans
Tuesday, June 10, 14
m
http://mstnr.me/2014SurveyFindings
Tuesday, June 10, 14
m
58% consider Twitter to be a successful
tool, up from 49% last year.
Instagram use jumped 15% in one year.
In their first year on the survey, Vimeo and
Vine are used by 16% and 9% respectively.
Top-Line Results:
Tuesday, June 10, 14
m
Photo Credits: Tom Woodward, https://flic.kr/p/2YwUM4
Tuesday, June 10, 14
m
Our channels must tell
a consistent story and
mutually reinforce each
other. #psuweb
http://mstnr.me/mFLoB
Tuesday, June 10, 14
m
Lots of talk about
branding at #psuweb.
Tuesday, June 10, 14
m
Higher ed has earned a
reputation for sameness.
Tuesday, June 10, 14
m
“Effective brand strategy
requires simple
messages.” - @debmaue
#psuweb
Tuesday, June 10, 14
m
Integrated marketing is the
combination of marketing tactics
to help deliver one marketing
strategy and more quickly build
know, like, and trust.
What’s the definition?
@ducttape
Tuesday, June 10, 14
m
Intentionally blend online and
offline tools and
tactics around a single
marketing strategy.
What’s the approach?
@ducttape
Tuesday, June 10, 14
m
Overcome increased
audience fragmentation by
integrating your channels.
#psuweb
Tuesday, June 10, 14
Focus on your web presence.
Tuesday, June 10, 14
Develop flexible content.
Tuesday, June 10, 14
m
What is the challenge
we are trying to
meet?
Tuesday, June 10, 14
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We must tailor the
type and delivery of
content to the platform
for it to truly resonate
with our followers.
#psuweb
Tuesday, June 10, 14
m
Cross-promote
Tuesday, June 10, 14
m
Cross-promote: George School
Tuesday, June 10, 14
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Cross-promote: George School
Tuesday, June 10, 14
m
Ampersandbox.WM.edu
Cross-promote: William & Mary
Tuesday, June 10, 14
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Tuesday, June 10, 14
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Tuesday, June 10, 14
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Tuesday, June 10, 14
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Cross-promote: University of Chicago Law
#UChiLaw13
Tuesday, June 10, 14
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Cross-promote: University of Chicago Law
#UChiLaw13
Tuesday, June 10, 14
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Cross-promote: University of Chicago Law
#UChiLaw13
Tuesday, June 10, 14
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#UChiLaw13
Tuesday, June 10, 14
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• 93 posts using hashtags across all platforms
• 792 visits to UChiLaw13 page
• 443 views of Storify recap
• 126 clicks on Spotify playlist
• 63 clicks on Tagboard link
• Weekly Total Reach on FB increased 88%
The Results:
Tuesday, June 10, 14
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Campaigns
Tuesday, June 10, 14
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Plan
Set Up
Communicate
Execute
Measure
The Approach:
Tracking Listening Reporting
Platform Setup Design Research
Brainstorm Strategies Objectives KPI
On-Campus Buy-in
Content Production Recruitment
Tuesday, June 10, 14
m
Campaigns: Suffolk University
FlatRammy.com
Tuesday, June 10, 14
Campaigns: Suffolk University
Tuesday, June 10, 14
Campaigns: Suffolk University
Tuesday, June 10, 14
Campaigns: Suffolk University
Tuesday, June 10, 14
Campaigns: Suffolk University
Tuesday, June 10, 14
Campaigns: Suffolk University
Tuesday, June 10, 14
Campaigns: Suffolk University
Tuesday, June 10, 14
Campaigns: Fordham University
Tuesday, June 10, 14
m
The Goal:
Influence yield of admitted
undergraduate students
planning to enroll in Fall 2014.
Tuesday, June 10, 14
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The Audience:
Active social media users.
17-19-year-olds.
Admitted.
Tuesday, June 10, 14
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The Strategy:
Leverage popular platforms
to generate excitement
about choosing Fordham.
Tuesday, June 10, 14
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The Inspiration:
Tuesday, June 10, 14
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• Reach 90 percent of all
admitted students.
• Prompt 100 admitted
students to generate
content.
• Attract 150 new followers
Tuesday, June 10, 14
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The Tools:
Visual, popular among
target audience, growing
Visual, popular among
target audience, growing
Tuesday, June 10, 14
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Tuesday, June 10, 14
mm
FordhamUniversity.Tumblr.com
Tuesday, June 10, 14
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The Results:
58% Open Rate
3.2% Click Rate
3 Emails
Tuesday, June 10, 14
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The Results:
3,200+ Pageviews
900+ Visitors
63 New Followers
21 On-Page Likes
Tuesday, June 10, 14
m
The Results:
6,238 Public Likes
511 Public Comments
282 Total Posts
180 Public Participants
99 Unique Participants
Tuesday, June 10, 14
m
Tuesday, June 10, 14
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Tuesday, June 10, 14
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• Reach 90 percent of all
admitted students.
✓Prompt 100 admitted
students to generate content.
✓Attract 150 new followers
on Tumblr and Instagram.
Tuesday, June 10, 14
m
http://mstnr.me/Fordham4Me
Tuesday, June 10, 14
EDUniverse.org/SocialWorks
Campaigns: Social Works
Tuesday, June 10, 14
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Gamification
Tuesday, June 10, 14
Gamification: Georgetown
Tuesday, June 10, 14
Tuesday, June 10, 14
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• Insert added in direct mail pieces
• Phone-a-thon students added a
message about the campaign
• 63 online ambassadors helped
spread the word day-of
Spreading the Word:
Tuesday, June 10, 14
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• 1,514 gifts from seven markets
• $529,000 raised in 27 hours
• 898 new donors
• Alumni giving participation rate
increased from 28% to 35%
The Results:
Tuesday, June 10, 14
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Integrate
Tuesday, June 10, 14
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Integrate: Webster University
Webster.edu
Tuesday, June 10, 14
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Integrate: Trend, social in footer
Tuesday, June 10, 14
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Integrate: Trend, social in footer
Tuesday, June 10, 14
m
Integrate: Trend, social in footer
Tuesday, June 10, 14
m
Integrate: Trend, social in footer
Tuesday, June 10, 14
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Integrate: Trend, social in footer
Tuesday, June 10, 14
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Integrate: Brown University
Tuesday, June 10, 14
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250.Brown.edu/social-media
Tuesday, June 10, 14
Thank you! Questions?
Mallory Wood
Director of Marketing
mallory.wood@mStoner.com
802.457.9234
@MalloryWood
m
Tuesday, June 10, 14
m
Bonus slides
Tuesday, June 10, 14
m
Goals always come
before tools. Always.
#psuweb
Tuesday, June 10, 14
m
Examples of measurable objectives
• Increase followers by ___%
• Increase content sharing ___%
• Increase website traffic ___%
• Increase applications ___%
• Increase attendance at events by ___%
Tuesday, June 10, 14

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The Medium is the Message #psuweb14