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Developing successful strategies for
working effectively in teams using QDA
software
      Brainstorming Workshop
      25 February
      1:45pm to 3:15pm

      Dr. David Kirkham




                                  CAQRA 2011
                                    Macau
Team working with CAQDAS
Brainstorming Workshop
  Key objective is to brainstorm in groups to derive good
  practices for working effectively in teams, given a large
  qualitative research project
  Secondary objective is to brainstorm the potential effects of
  team dynamics upon the project
      “researchers ought to take a more direct approach to the study of issues
      in group dynamics” (Wasser & Bresler, 1996)
  Four areas for discussion
      Project planning
      Data collection
      Data analysis
      Writing up and reporting results
  Five groups to address the given tasks and questions
  Share the results in a 3 minute presentation




                             CAQRA 2011 Macau
Timings


          10
                        20


                                  Brief
     20
                                  Brainstorm
                                  Present
                                  Conclude



                   40




               CAQRA 2011 Macau
Group Tasks
 Project planning (Group 1/2)
   Define criteria for deciding on a software
   package to support the analysis
   How to communicate effectively while working in
   teams
 Data collection
   How to organize and conduct data collection in
   team projects. How to set up the team project
   using CAQDAS .
 Data collection and analysis (Group
 3/5)
   Special considerations for teams when working
   with multimedia data

                  CAQRA 2011 Macau
Group Tasks
 Data analysis (Group 4)
   How to develop a common coding system when working in
   teams
   Assessing the issue of inter-rater reliability:
      For which purpose and aim should it be used?
      How to organize the team work so that IRR can be
      assessed and in what way
 Writing up and reporting (Group 3/5)
   How to organise the process of writing up the results of the
   analysis and putting together a report




                     CAQRA 2011 Macau
Some Thoughts on Teams

Dynamics, threats and opportunities




                                      CAQRA 2011
                                        Macau
Characteristics
 What defines a group as a team is the
 requirement for interaction
   “The crux of teamwork is for the team members to use a
   collection of processes, strategies, and actions that allow
   them to effectively and efficiently perform” (Stout et al., 1997: 169)
   A team is a group which has a common goal, the pursuit of
   which needs collaboration and coordination, but there needs
   to be regular and frequent interaction, a team identity, and
   the right combinations of skills, knowledge, perspectives and
   interests (Kakabadse et al., 1988)
 “This is the power of the team mind: to create
 new and unexpected solutions, options and
 interpretations, drawing on the experience of
 all the team members to generate products
 that are beyond the capabilities of any of the
 individuals” (Klein, 1998: 245)
                         CAQRA 2011 Macau
Dialectic of collaborative research
 “uniquely innovative ideas are
 synthesized and fresh insights into the
 world emerge”
 “conflict and frustration result from
 clash of wills, competing ideologies
 and imperfect theoretical frameworks”
 “the challenge is for the teams to stay
 together long enough for the team to
 grow”
                                 (Tripp-Reimer, et al., 1997)




              CAQRA 2011 Macau
Team development




           CAQRA 2011 Macau
Team membership
 Homogeneity?
   “Living in a shared culture will provide us a basis
   of common referents” (Klein, 1998: 218)
   Recruiting in one’s own image
   Using traits which indicated introvert/extrovert
   and stable/anxious, Belbin found that a team
   composed chiefly of stable extroverts performed
   better overall
 Heterogeneity?
   An heterogeneous group is more likely to
   question members’ judgements and is likely to
   be more creative (King, 2002)



                   CAQRA 2011 Macau
Belbin’s Work
 Many years of behaviour analysis and
 personality tests
   People observed working in groups
   Categories of behaviour used was recorded
   People don’t use all categories equally
   Behaviour falls into limited number of roles
 Preferred roles linked to:
   Reasoning ability
   Personality characteristics
   Personal values




                     CAQRA 2011 Macau
Role                     +ve features                       -ve features
Plant          Creative, imaginative, unorthodox,       Poor managing people
               solves difficult problems                and in communication
Resource       Extravert, enthusiastic,                 Loses interest once
investigator   communicative, explores                  initial enthusiasm has
               opportunities, develops contacts         passed
Coordinator    Mature, confident, trusting, good        Not the most clever or
               chair, clarifies goals, promotes         creative member
               decision-making
Shaper         Dynamic, outgoing, highly strung,        Prone to provocation
               challenges, pressurises, finds ways      and short-lived burst of
               round obstacles                          temper
Monitor-       Sober, strategic, discerning, sees all   Lacks drive and ability
evaluator      options, judges accurately               to inspire others
Team worker    Social, mild, perceptive, listens,       Indecisive in crunch
               accommodates, builds, stops friction     situations
Implementer    Disciplined, reliable, conservative,     Inflexible, slow
               efficient, ideas > practical actions     response to new ideas
Completer      Painstaking, conscientious, anxious,     Worries unduly,
               search out E&O, delivers on time         reluctant to delegate
Specialist     Single-minded, self-starting,            Contributes on a narrow
               dedicated, provide K or special skills   front
                               CAQRA 2011 Macau
Belbin Team Roles
                              Shaper
                              10      10

    Team Worker                   8              Plant
                                                 9.7
                                  6

                                  4
                      3.7                           8.7
  Completer                       2                       Resource Investigator
                  5               0




                  5.3                              8.3
  Implementer                                          Specialist
                            5.7            6.3


     Monitor-Evaluator                      Coordinator
Successful Teams
 Not the best people to produce the best
 team
   All striving, ambitious, high-fliers rarely get beyond
   ‘storming’ stage
       Trying to establish dominance
       Getting own ideas accepted
   A team of prima donnas – the think-tank approach –
   regularly failed in Belbin’s experiments
 Effective team made up of range of people
 with a variety of roles
 Teams have to come from who is available
 Encourage people to take on a variety of
 roles and be more flexible
   Identify which roles the team lacks and take one of them
   on

                      CAQRA 2011 Macau
Virtual Team Working




                          Individual research
                                activities




            CAQRA 2011 Macau
The Information Hub




            CAQRA 2011 Macau
Actions

 Form five groups
 Assign each group a topic
 Each group nominates one person who will
 present the outcome of the discussion in 3
 minutes
 Group specification:
   4 or more researchers (peers rather than RAs)
   Same department: same institution: same country:
   different institutions in different countries
 Presentation of results and discussion with
 the other groups at 3:05pm

                    CAQRA 2011 Macau
Results - Q1 + Q2




             CAQRA 2011 Macau
Results




          CAQRA 2011 Macau
Results




          CAQRA 2011 Macau
Presented at the Asia-Pacific conference on
    Computer-Aided Qualitative Research
        24 & 25 Feb 2011, Macau SAR




For more information about our upcoming conferences
        Please visit: http://www.merlien.org




                   CAQRA 2011 Macau

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Developing successful strategies for working effectively in teams using qda software

  • 1. Developing successful strategies for working effectively in teams using QDA software Brainstorming Workshop 25 February 1:45pm to 3:15pm Dr. David Kirkham CAQRA 2011 Macau
  • 2. Team working with CAQDAS Brainstorming Workshop Key objective is to brainstorm in groups to derive good practices for working effectively in teams, given a large qualitative research project Secondary objective is to brainstorm the potential effects of team dynamics upon the project “researchers ought to take a more direct approach to the study of issues in group dynamics” (Wasser & Bresler, 1996) Four areas for discussion Project planning Data collection Data analysis Writing up and reporting results Five groups to address the given tasks and questions Share the results in a 3 minute presentation CAQRA 2011 Macau
  • 3. Timings 10 20 Brief 20 Brainstorm Present Conclude 40 CAQRA 2011 Macau
  • 4. Group Tasks Project planning (Group 1/2) Define criteria for deciding on a software package to support the analysis How to communicate effectively while working in teams Data collection How to organize and conduct data collection in team projects. How to set up the team project using CAQDAS . Data collection and analysis (Group 3/5) Special considerations for teams when working with multimedia data CAQRA 2011 Macau
  • 5. Group Tasks Data analysis (Group 4) How to develop a common coding system when working in teams Assessing the issue of inter-rater reliability: For which purpose and aim should it be used? How to organize the team work so that IRR can be assessed and in what way Writing up and reporting (Group 3/5) How to organise the process of writing up the results of the analysis and putting together a report CAQRA 2011 Macau
  • 6. Some Thoughts on Teams Dynamics, threats and opportunities CAQRA 2011 Macau
  • 7. Characteristics What defines a group as a team is the requirement for interaction “The crux of teamwork is for the team members to use a collection of processes, strategies, and actions that allow them to effectively and efficiently perform” (Stout et al., 1997: 169) A team is a group which has a common goal, the pursuit of which needs collaboration and coordination, but there needs to be regular and frequent interaction, a team identity, and the right combinations of skills, knowledge, perspectives and interests (Kakabadse et al., 1988) “This is the power of the team mind: to create new and unexpected solutions, options and interpretations, drawing on the experience of all the team members to generate products that are beyond the capabilities of any of the individuals” (Klein, 1998: 245) CAQRA 2011 Macau
  • 8. Dialectic of collaborative research “uniquely innovative ideas are synthesized and fresh insights into the world emerge” “conflict and frustration result from clash of wills, competing ideologies and imperfect theoretical frameworks” “the challenge is for the teams to stay together long enough for the team to grow” (Tripp-Reimer, et al., 1997) CAQRA 2011 Macau
  • 9. Team development CAQRA 2011 Macau
  • 10. Team membership Homogeneity? “Living in a shared culture will provide us a basis of common referents” (Klein, 1998: 218) Recruiting in one’s own image Using traits which indicated introvert/extrovert and stable/anxious, Belbin found that a team composed chiefly of stable extroverts performed better overall Heterogeneity? An heterogeneous group is more likely to question members’ judgements and is likely to be more creative (King, 2002) CAQRA 2011 Macau
  • 11. Belbin’s Work Many years of behaviour analysis and personality tests People observed working in groups Categories of behaviour used was recorded People don’t use all categories equally Behaviour falls into limited number of roles Preferred roles linked to: Reasoning ability Personality characteristics Personal values CAQRA 2011 Macau
  • 12. Role +ve features -ve features Plant Creative, imaginative, unorthodox, Poor managing people solves difficult problems and in communication Resource Extravert, enthusiastic, Loses interest once investigator communicative, explores initial enthusiasm has opportunities, develops contacts passed Coordinator Mature, confident, trusting, good Not the most clever or chair, clarifies goals, promotes creative member decision-making Shaper Dynamic, outgoing, highly strung, Prone to provocation challenges, pressurises, finds ways and short-lived burst of round obstacles temper Monitor- Sober, strategic, discerning, sees all Lacks drive and ability evaluator options, judges accurately to inspire others Team worker Social, mild, perceptive, listens, Indecisive in crunch accommodates, builds, stops friction situations Implementer Disciplined, reliable, conservative, Inflexible, slow efficient, ideas > practical actions response to new ideas Completer Painstaking, conscientious, anxious, Worries unduly, search out E&O, delivers on time reluctant to delegate Specialist Single-minded, self-starting, Contributes on a narrow dedicated, provide K or special skills front CAQRA 2011 Macau
  • 13. Belbin Team Roles Shaper 10 10 Team Worker 8 Plant 9.7 6 4 3.7 8.7 Completer 2 Resource Investigator 5 0 5.3 8.3 Implementer Specialist 5.7 6.3 Monitor-Evaluator Coordinator
  • 14. Successful Teams Not the best people to produce the best team All striving, ambitious, high-fliers rarely get beyond ‘storming’ stage Trying to establish dominance Getting own ideas accepted A team of prima donnas – the think-tank approach – regularly failed in Belbin’s experiments Effective team made up of range of people with a variety of roles Teams have to come from who is available Encourage people to take on a variety of roles and be more flexible Identify which roles the team lacks and take one of them on CAQRA 2011 Macau
  • 15. Virtual Team Working Individual research activities CAQRA 2011 Macau
  • 16. The Information Hub CAQRA 2011 Macau
  • 17. Actions Form five groups Assign each group a topic Each group nominates one person who will present the outcome of the discussion in 3 minutes Group specification: 4 or more researchers (peers rather than RAs) Same department: same institution: same country: different institutions in different countries Presentation of results and discussion with the other groups at 3:05pm CAQRA 2011 Macau
  • 18. Results - Q1 + Q2 CAQRA 2011 Macau
  • 19. Results CAQRA 2011 Macau
  • 20. Results CAQRA 2011 Macau
  • 21. Presented at the Asia-Pacific conference on Computer-Aided Qualitative Research 24 & 25 Feb 2011, Macau SAR For more information about our upcoming conferences Please visit: http://www.merlien.org CAQRA 2011 Macau