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Effective
Sales Presentations
Your expectations   Your areas of progress




       Our ideas               OUR SOLUTION
What you said about your
                                  sales presentations:

                                    Too crowded, too long,


          Tomorrow
                                     short on impact, too
                                         much text…


            Straight to the point   We try to say everything,
                                     and we don’t pick our
            High impact             battles between what is
                                     really important to the
            Facilitate closing         customer and what
                                    belongs in the appendix.

Today                                   Excessively long

Short on impact                      presentations highjack
                                    the closing phase at the
Too crowded                            end of the meeting
                                     because the customer
Too long                             ends up short on time.

                                      Customers find our
                                        presentations
                                        complicated.
And if Guy Kawasaki is
right, you are not alone.
And if Guy Kawasaki is
right, you are not alone.
Your goal is simple, and
           it’s one shared by all
          companies concerned
          about the efficiency of
             their sales people.

More

IMPACT
Your expectations   Your areas of progress




       Our ideas               OUR SOLUTION
The goal is to be clear
   on when to use
  PowerPoint, and
 when not to use it.

  We should use it
when we want to add
    sales impact,
  whereas the trend
today usually ends in
 what we call “Death
   by PowerPoint.”
Excessive use of text
 in slides make for
  very poor visual
  support for sales
presentations, which
  customers rarely
read while the sales
  representative is
       talking.
But they also make for
highly unreadable
documents, where the
entire page has to be
scanned from left to
right, with large typeface
like in children’s books.

And reading this type of
support isn’t any better
on a computer screen – it
may even be worse!
In fact, visual support
for a sales meeting and
documents for reading
 need to meet different
 criteria to be effective.

    The current single
format is like killing two
  birds with one stone:
good news for the birds
  who won’t get hurt…
The only thing that gets
killed is communication!
Most sales people
  speak at a rate of 150
words per minute, while
people read 400 words
  per minute… and the
   brain can’t read and
listen at the same time.

   This is one of the
 findings of cognitive
      load theory.
So you should avoid
    subjecting your
 customer to both text
projected onto a screen
and a verbal argument.
Instead, appeal to the
“left brain,” the logical,
   rational side of the
    brain, with logical
arguments and written
  facts, tables, graphs,
           etc…

    And only use the
computer for its ability
  to access the “right
 brain,” which is more
sensitive to emotions,
      images, etc.
Your expectations   Your areas of progress




       Our ideas               OUR SOLUTION
Clearly, your
 presentations have
      room for
   improvement…

They fluctuate between
 a tendency to cause
       “Death by
    PowerPoint”…
…and slides where
  images are used as
 decoration, making the
    slide even more
crowded, but diluting its
         impact.
Sales representatives
           need to learn to add
              impact to their
             presentations by
            packing emotional
         power into their slides…

         …and using slides with
          few words… so they
         need to say goodbye to
More        the teleprompter!



IMPACT
We need to move to a
 world where sales
people use the right
communication tool
    for the job.

The idea is to appeal to
the right and left brains
     separately, with
  different tools for the
    two different jobs.
   - A slide show FOR
        THE SHOW
      - And a written
 proposal to give to the
    customer to read,
     - Or a document
      designed for a
computer or tablet, like
         this one.
This is not necessarily
  more work: it is the
   same information,
 distilled into different
tools to serve different
  purposes. whereas
before, it was all on the
   slides in the sales
    presentations…

  …as though sales
 people believed “the
more we give them, the
 more customers will
    remember .”

If we take into account
    all the time spent
making proposals lost
     due to this false
premise, our approach
   saves a lot of time!
Your expectations   Your areas of progress




       Our ideas               OUR SOLUTION
Our original approach is
based on 60 years
experience in sales
techniques, and
observation of:
- best sales people
- experts in presentation,
- scientists in the field of
treatment of information
by the brain.

Our method is founded
on the four pillars of
good sales
presentations:
- Structure
- Argumentation
- Visuals
- Delivery
The proposed
                           approach mixes online
Techniques taught online   and in-class learning
                           together in a blended
                           program.

                           It is unrealistic to think
                           that you can teach
                           someone new
                           techniques in the
                           morning, and then
                           have them use them:
                           people need time to
                           assimilate information
                           before applying it.

                           In this program, all
                           techniques are taught
                           online before the in-
                           class sessions, in a
                           program of nine 15 to
                           30-minute modules.
The Essentiels


                 After each module,
                 students download
                 a fact sheet that
                 summarizes the
                 key learning
                 points for each
                 stage.
A. Following Stage 6, an
In-Class Training      in-class session
                       allows all the sales
                       proposal preparation
                       techniques to be put
                       into practice.

                    B. Following Stage 8, an
                       in-class session
                       allows students to
                       practice the verbal
                       communication
                       techniques they have
                       learned, as well as
                       how to use
                       multimedia
                       presentations to add
                       impact, and when not
                       to use them.
Online Resources

                   Students will have year-
                   round access to online
                   resources like:
                   http://newsalespresentati
                   on.com/, where they will
                   find valuable tips on such
                   things as sales
                   techniques, PowerPoint
                   methods, design and
                   verbal communication.
The two advantages of
             a blended solution are:
INVESTMENT   1. It is more effective,
                because it allows
                for time to
                assimilate the
                techniques before
                putting them into
                practice.
             2. It is less expensive,
                because the online
                portion means cost
                savings in terms of
                employee logistics
                and salaries, which
                account for 2/3 of
                total in-class
                training costs.
Design Jean-François MESSIER
New Technologies Director at Mercuri International

My blog: http://newsalespresentation.com/

Voir cette présentation en français:
http://www.slideshare.net/messierjf/prsentation-de-ventefr01

Crédit photo :
-   istockphoto.com/ – MERCURINT2010
-   thinkstockphotos.fr/ jfmessier-MERCURI INT

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Sales presentations

  • 2. Your expectations Your areas of progress Our ideas OUR SOLUTION
  • 3. What you said about your sales presentations: Too crowded, too long, Tomorrow short on impact, too much text… Straight to the point We try to say everything, and we don’t pick our High impact battles between what is really important to the Facilitate closing customer and what belongs in the appendix. Today Excessively long Short on impact presentations highjack the closing phase at the Too crowded end of the meeting because the customer Too long ends up short on time. Customers find our presentations complicated.
  • 4. And if Guy Kawasaki is right, you are not alone.
  • 5. And if Guy Kawasaki is right, you are not alone.
  • 6. Your goal is simple, and it’s one shared by all companies concerned about the efficiency of their sales people. More IMPACT
  • 7. Your expectations Your areas of progress Our ideas OUR SOLUTION
  • 8.
  • 9. The goal is to be clear on when to use PowerPoint, and when not to use it. We should use it when we want to add sales impact, whereas the trend today usually ends in what we call “Death by PowerPoint.”
  • 10. Excessive use of text in slides make for very poor visual support for sales presentations, which customers rarely read while the sales representative is talking.
  • 11. But they also make for highly unreadable documents, where the entire page has to be scanned from left to right, with large typeface like in children’s books. And reading this type of support isn’t any better on a computer screen – it may even be worse!
  • 12. In fact, visual support for a sales meeting and documents for reading need to meet different criteria to be effective. The current single format is like killing two birds with one stone: good news for the birds who won’t get hurt… The only thing that gets killed is communication!
  • 13. Most sales people speak at a rate of 150 words per minute, while people read 400 words per minute… and the brain can’t read and listen at the same time. This is one of the findings of cognitive load theory.
  • 14. So you should avoid subjecting your customer to both text projected onto a screen and a verbal argument.
  • 15. Instead, appeal to the “left brain,” the logical, rational side of the brain, with logical arguments and written facts, tables, graphs, etc… And only use the computer for its ability to access the “right brain,” which is more sensitive to emotions, images, etc.
  • 16. Your expectations Your areas of progress Our ideas OUR SOLUTION
  • 17. Clearly, your presentations have room for improvement… They fluctuate between a tendency to cause “Death by PowerPoint”…
  • 18. …and slides where images are used as decoration, making the slide even more crowded, but diluting its impact.
  • 19. Sales representatives need to learn to add impact to their presentations by packing emotional power into their slides… …and using slides with few words… so they need to say goodbye to More the teleprompter! IMPACT
  • 20. We need to move to a world where sales people use the right communication tool for the job. The idea is to appeal to the right and left brains separately, with different tools for the two different jobs. - A slide show FOR THE SHOW - And a written proposal to give to the customer to read, - Or a document designed for a computer or tablet, like this one.
  • 21. This is not necessarily more work: it is the same information, distilled into different tools to serve different purposes. whereas before, it was all on the slides in the sales presentations… …as though sales people believed “the more we give them, the more customers will remember .” If we take into account all the time spent making proposals lost due to this false premise, our approach saves a lot of time!
  • 22. Your expectations Your areas of progress Our ideas OUR SOLUTION
  • 23. Our original approach is based on 60 years experience in sales techniques, and observation of: - best sales people - experts in presentation, - scientists in the field of treatment of information by the brain. Our method is founded on the four pillars of good sales presentations: - Structure - Argumentation - Visuals - Delivery
  • 24. The proposed approach mixes online Techniques taught online and in-class learning together in a blended program. It is unrealistic to think that you can teach someone new techniques in the morning, and then have them use them: people need time to assimilate information before applying it. In this program, all techniques are taught online before the in- class sessions, in a program of nine 15 to 30-minute modules.
  • 25. The Essentiels After each module, students download a fact sheet that summarizes the key learning points for each stage.
  • 26. A. Following Stage 6, an In-Class Training in-class session allows all the sales proposal preparation techniques to be put into practice. B. Following Stage 8, an in-class session allows students to practice the verbal communication techniques they have learned, as well as how to use multimedia presentations to add impact, and when not to use them.
  • 27. Online Resources Students will have year- round access to online resources like: http://newsalespresentati on.com/, where they will find valuable tips on such things as sales techniques, PowerPoint methods, design and verbal communication.
  • 28. The two advantages of a blended solution are: INVESTMENT 1. It is more effective, because it allows for time to assimilate the techniques before putting them into practice. 2. It is less expensive, because the online portion means cost savings in terms of employee logistics and salaries, which account for 2/3 of total in-class training costs.
  • 29. Design Jean-François MESSIER New Technologies Director at Mercuri International My blog: http://newsalespresentation.com/ Voir cette présentation en français: http://www.slideshare.net/messierjf/prsentation-de-ventefr01 Crédit photo : - istockphoto.com/ – MERCURINT2010 - thinkstockphotos.fr/ jfmessier-MERCURI INT