Empowering Local Government Frontline Services - Mo Baines.pdf
Achieve Your Goals with the HOPE Program
1. 1
Contents
About Use Time
The “Purposeful” Individual & Manager
Why should you engage with us?
The “HOPE” & Premier HOPE Programs
The CoRe Plus (Advanced Communication & Relationships) Skills Program
Organizational Change Management, Business, Executive & Leadership Coaching
The Coaches
Clients & Testimonials
Contact Details
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“Contents” page
3. 3
About Use Time
Established in
1992
Coached over 80,000
persons till date on
Performance and
Productivity – HOPE
& Premier HOPE
programs
Communications
and Relationships
Accelerated
Reading
And many more
areas
Helping Individuals and
Organizations to:
Enhance effectiveness
and productivity
Create enabling &
empowering work
environments
Use methods that allow
individuals and teams to
contribute
Achieve their full potential
4. 4
Why do we do what we do
• You want to set and achieve your goals
• You want to live your dreams – in all areas of life
(Career, Family, Financial, Contribution…)
• You are fulfilled / happiest when you live your
dreams, and in line with your values and ethics.
• And, it is possible to achieve all this in a
systematic manner
We
believe
that
• You to achieve this as has been achieved by
hundreds and thousands before
• You to have the freedom to express yourself fully
at work and in your personal life
• To coach & mentor you to achieve this state of
Success & Fulfilment, by design, and
consistently and predictably.
We want
5. 5
LowHighROI:ResultsOrientation&Implementation
Low HighCoRe – Communication & Relationships
Resigned
or
Pessimistic
30%
Busy
Or Tense Or
Frenzied
40%
Work Alone
Or Aloof
20%
Purposeful, Calm,
Focused,
Peaceful
10%
The Frenzied:
• 40% are distracted with
myriad tasks.
• Highly energetic, but
very unfocused.
• Appear frenzied,
desperate & hasty.
The Procrastinators:
• 30% procrastinate on
doing the work that
really matters.
• Lack both energy and
focus.
• Often feel insecure
and fear failure.
The Detached:
• 20% are detached
or disengaged.
• Focused, but lack
energy
• Seem to be aloof,
tense & apathetic.
The Purposeful:
Only 10% get their job
done; Highly focused and
energetic.
Confident, reflective and
calm among chaos.
Characterized by
continuous change, activity,
or progress:
Marked by intensity and
vigor; inspiring.
“Purposeful” Individuals are
High on ROI and CoRe
On Self Evaluation, 90%
placed themselves in
this quadrant!
This applies not only to business executives; this applies in equal measure to people in
all walks of life! While a person might be in 1 quadrant or the other in some areas of life,
the real question to ask would be, “Am I Purposeful in all areas of MY life?”
6. 6
The “Purposeful Individual”
• The “Purposeful Individual” has
skills and attributes in all of the
following 3 areas:
• Personal & Organizational
Skills
• Attitudes & Behaviours
• Tools & Techniques
• Studies reveal that less than
10% of executives across the
world, are truly “Purposeful
Individuals”
• Generally tend to be “more
effective human beings at work
and in personal life.”
• “Purposeful” not just at work,
and also in personal life!
7. 7
So, what are the reasons you
should engage with us
We help nurture and develop “Purposeful”
Managers & Executives in a structured,
planned and effective manner!
We help
individuals and
organizations to
learn How to
Organize, Plan
and Execute,
effectively and
efficiently
We help
individuals &
teams to Focus
on:
- The most
important goals
- The activities that
help achieve these
goals
- Tracking
progress on a
Daily Basis
Enable individuals
to have high
energy at all times
Equip & enable
them to always act
in a confident and
composed manner
Inspiring,
Retaining and
Developing
individuals and
teams
8. 8
How do we do all this
We help you
to achieve
goals by
design & have
success &
fulfilment by:
• Giving you a step by step, best practices system that will
allow you to achieve your goals and dreams.
• With the Premier HOPE & CoRe Plus programs, and
• Following up through periodic sessions (Web, Phone & in
person) as needed.
We enable
companies to:
• Increase the Organisation’s Productivity, Profitability and
Performance
• Increase Managers' Personal Productivity and
Contribution
• Help and have Managers and Employees build a balance
between work and life
• Have teams consistently "Achieve Goals, by DESIGN”
• Help their employees to practice “inspiring
communications” at all times
9. 9
What our Values, Vision &
Goals are
Values
• We will practice the
highest levels of honesty
and integrity in all our
actions
• We will offer an on-going
commitment to our clients
and participants.
• We will treat our Clients
and participants with the
highest levels of care and
respect at all times.
Vision
• To provide inspiring
training that motivates
individuals to achieve
their full potential
• To empower participants,
thereby helping our
Clients achieve their
corporate goals.
• To work in partnership
with our Clients ensuring
that:
• Courses are specifically
designed and
thoughtfully adapted
• We take care to
understand the most
appropriate methods to
deliver the training.
Goals
• To ensure that all training
or developmental activity
we deliver has a positive
impact on the future
performance of our
Client's businesses and
in the lives of all
participants
• To enable excellence in
all spheres of
organizational and
personal productivity
• To deliver highest value
to participants and help
them to live a life of
Success and Fulfilment
• To liberate individuals
and enable them to
achieve their highest
goals
10. 10
What is our Design & Delivery
methodology
Understand your
needs
• What do you want to
achieve?
• What is important and
why is it important to
you?
• How will you know you
have achieved it?
• Your organization's
aspirations, goals and
DNA
Program Design &
Development
• Work consultatively with
you to:
• Find solutions most
suited to your needs
• Perfect fit of programs
• Use judicious blend of
standard and custom
modules
Program Delivery
• > 70% training is on
practical applications &
practice
• Works at the conscious
& sub-conscious levels
• Enables internalization
of skills and easy use
• Individualised focus -
“real life” situations in
exercises
• Post training support for
effective use
FOCUS ON YOUR NEEDS
11. 11
What we are very good at
Focused,
individualized
training
delivered
in groups!
Creating
specialized,
tailored
solutions
Delivering
highly
interactive,
experiential
training
Enhancing
cognitive
clarity and
focus
Post training
support to
ensure
optimal use
of skills
Enabling
adaptation at
conscious &
sub-
conscious
levels
Enabling,
enhancing
team
alignment
Making every
participant
feel that
the program
was conducted
ONLY for them
12. 12
The HOPE Program Series:
HOPE & Premier HOPE
How to Organise, Plan, Prioritise & Execute,
Effectively & Achieve Goals, by Design
14. 14
HOPE (How to Organize, Plan, Prioritise & Execute) for Results
Enablers
• Compass Success & Fulfillment System
• Tools & Techniques
Best
Practices
• High level of practicality built into the system
• Incorporates best practices from experts & achievers
• Enables following these best practices on a daily basis
• Allows for customization to best suit individual needs
Results
• A highly practical system, easy to use, supports users be focused and to:
• have greater engagement – Clarity & Focus to achieve Company’s most important goals
• higher ability to achieve goals with greater ease & effectiveness
• stop random action & start getting work done; experience a new sense of relaxed control
• lead a life of Success & Fulfilment
• Ensure higher productivity, lower costs and better use of resources for company
15. 15
Session Particulars Duration
(minutes)
What participants will learn and get
Session 1
Foundation &
Clarity
(Where &
Why)
• Introduction
• How am I using my time?
• Setting up the ‘Compass’ Success & Fulfillment
System
• Methods for designing & setting challenging, stretch
goals at all times
• Clarity on 1 year work goals
• Breaking down 1 year goals into 3 month goals
105-120
Theory:30
Practice:75-90
• Understand limitations of generic “to do” lists
• Health check up with regard to how time is being used now!
• Using a “best practices” based system; Ability to ensure clarity
always
• Set challenging, stretch goals – clarity on key 1 year goals;
break down 1 year goal into 3 month goals for easier tracking
• Adopt a measurement based, data driven approach to all goals
Session 2
Focus
(How)
• Introduction to Focus
• Time utilization effectiveness
• Understanding different types of approaches to
goals
• Applying Focus and Pareto’s Law to key 1 year
goals & identifying the most important areas to
focus on
105-120
Theory:35
Practice:70-85
• Identify areas to be focused on to derive highest results for
minimal effort
• Dealing with both big picture and step by step process
orientations
• Identify focus areas for key 1 year goal
• Ability to apply these to all goals
Session 3
Planning
(What)
• Importance of planning and forecasting
• Planning the detailed activities that are to be
completed to achieve key 1 year goals
• Introduction to Time Estimation – key to scheduling
tasks
• Task breakdown techniques to complete tasks
effectively
105-120
Theory:25
Practice:80-95
• Listing of tasks to be completed to achieve goals
• Steps and techniques to ensure proper planning at task level;
ensure that all tasks are recorded at an appropriate location to
enable scheduling & execution
• Time estimation & prioritizing tasks – and the need therefor
• Ability and methods for chunking down tasks and ensuring
easier and effective execution, without procrastination
Session 4
Scheduling &
Execution
(When)
• Using the ‘Compass’ Success & Fulfillment System
daily
• Daily 80/20 Planning
• Questions and Answers
• Role Plays
• Customization / inputs for specific uses
105-120
Theory:25
Practice:80-95
• Daily planning & prioritized scheduling for execution of “High
Priority Items” to ensure consistent movement on growth goals
• Using the Compass Success & Fulfillment system as an all-
inclusive data bank
• Control over & delivering on all tasks effectively & consistently
• Adequate buffer to handle ad hoc and emergency tasks
Program Structure: HOPE- 1 Day
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Session Particulars Duration
(Minutes)
What the participants will learn & get
Day 2
Session 1
Recap &
Introduction
to Long Term
Planning
• Session 1 – Recap of Day 1 & Introduction to
Premier HOPE
• Recap / Clarifications on use of the Compass
Success & Fulfillment System
• Introduction to Premier HOPE
• Introduction to Effective Delegation
Duration:100
Theory:45
Practice:55
• Need for Effective Long term planning
• How not to delegate
• Requirements for effective delegation
• When to and when not to delegate
Day 2
Session 2
Delegation
• How to delegate effectively
• Exercises to ensure clarity while delegating
• The need for follow up while delegating
• Using Compass Success & Fulfillment System
delegate effectively
Duration:100
Theory:35
Practice:65
• Clarity on how to delegate effectively
• Ensuring clarity in all situations, without being rude or
offensive, especially when dealing with client s
• Integrating the Compass Success & Fulfillment System to
ensure effective delegation, follow up and completion of all
delegated tasks and projects
Day 2
Session 3
Long Term
Planning
• Need for Long Term Planning
• Clarity on Long Term (15 year) goals
• Clarity on Medium Term (3-5 Years) Goals
• Identification of Values & Ethics
• Integrating Medium & Long Term Goals in the
Compass Success & Fulfillment System
Duration:100
Theory:25
Practice:75
• Clarity on Long Term Life, Career, Personal Goals and
aspirations
• Clear identification of personal values and ethics
• Integrate, monitor Medium & Long Term goals using the
Compass Success & Fulfillment System
Day 2
Session 4
Completion
• Using the Compass Success & Fulfillment System
daily holistically
• Questions and Answers
• Role Plays
• Customization / inputs for specific uses
Duration:100
Theory:15
Practice:85
• Using the Compass Success & Fulfillment System to ensure
work life balance and moving towards all goals
• Customizing the Premier HOPE framework and Compass
Success & Fulfillment System to suit individual needs
• Control over tasks & delivering on all tasks in all spheres of
life
Program Structure: Day 2
Premier HOPE (Optional)
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Every participant gets one Compass SF System tool.
A productivity tool to plan, monitor and evaluate performance.
The HOPE Program ensures that participants use the
Compass SF System to enhance Performance and Results.
Designed for following up, monitoring & completion of Goals.
Enables daily tracking of performance to goals.
Single integrated tool - organizing all areas in one productivity
tool, you'll always have what you need.
Is an “always with you” tool - fully prepared to refer to
information, take decisions & implement action
Easy customization to individual needs.
The Compass SF System Tool
19. 19
The CoRe Plus (Advanced
Communication & Relationship) Skills
Program
Inspire – Retain – Develop
Enhancing Communication , Relationship &
Negotiation Skills
20. 20
Inspire – Retain - Develop
Develop
Retain
Inspire
Help individuals
manage their
emotional self
appropriately and
hence
communicate in an
inspired manner
always!
Help get over
upsets and ensure
that
communication is
productive and
useful at all times
Help individuals
communicate with
managers, peers &
subordinates, in an
inspired manner at
all times thereby
enhancing team
work &
productivity;
always have win-
win negotiations!
Reduce friction
amongst co-
workers & ensure
individuals
“choose“ to stay
with the company
Prevent normal
situations of
employees leaving
because of their
Manager or the
work environment
Help create a work
environment
where all feel safe
to speak and to
contribute to the
growth of the
company
Foster Team work
and ensure that
everyone plays to
their respective
strengths
Help individuals be
open and willing to
learn and to ask
for help
Educate and
enable
development of
“Dynamic”
managers,
practicing inspired
communications &
help company
grow!
21. 21
Advanced Communication &
Relationship Skills Program
Enable & empower
individuals to always
communicate in an
inspiring manner with
all
Enhance emotional
balance, to
communicate in a
responsible manner in
all situations
Empower them to
have win-win
negotiations as a
norm
Establish rapport and
relationships easily
Ensure higher
retention by inspiring
better communication,
greater teamwork &
mutual respect
Educate and develop
into “dynamic”
managers who
practice inspiring
communication
22. 22
What the CoRe Plus program
delivers
This program helps individuals to learn the following:
– Negotiation skills –internal & external customers, clients, vendors etc.
– Communicate such that others understand them clearly & easily.
– Be politely direct & ensure that relevant information is conveyed
inspiringly.
– How to “develop” Emotional Power, understanding attitudes, behaviors,
fears, doubts, beliefs, insecurities & desires affect the quality of the
emotions one feels.
– How to recover quickly from situations that are annoying and upsetting.
– Learn the techniques of being a better listener.
– Give feedback in an inspiring manner and accepted by others.
– Understand other people in their lives (Managers, Peers, Subordinates,
clients, vendors) better.
– How to deal with difficult people and difficult personalities.
– Conflict resolution techniques to bring about harmonious relationships
at work.
23. 23
Key benefits to participants
– Greater energy in their approach to work.
– A change in behaviors that are not useful.
– A better understanding of the customer’s needs.
– Greater patience in situations they would normally get angry, resulting
in Inspired Communication.
– Ability to handle day to day annoyances and irritations much faster.
– Ability to manage stress and pressure.
– Ability to listen empathically to others.
– Ability to listen to other peoples points of views.
– A greater self-worth and trust in one’s own abilities.
– Improved communication and relationships with people.
24. 24
CoRe Plus (2 day program)
Program Structure: Day 1
Session Particulars Duration What participants will learn and get
Session 1
Foundation;
Where am I now?
WHERE ARE WE NOW WITH RESPECT
TO OURSELVES
• Where we are today
• What is our current system of
learning
• What upsets us emotionally
90 - 105
minutes
• Present system of learning;
• Introduction to how the brain works and
interprets various situations and
circumstances
• Understand clearly what upsets self and
others
• Learn how to manage emotional self
appropriately
• Learn to overcome upsets, stressful
situations etc.
Session 2
Where am I now
(Contd.)
• Techniques to recover from
emotional upsets (Upset to Set
up)
90 – 105
minutes
LUNCH BREAK (60 minutes)
Session 3
Communicate to
Inspire, have
better
Relationships
SKILLS FOR BETTER RAPPORT,
COMMUNICATION & NEGOTIATION
• What is our current basis of
communication
• How do we communicate to
inspire the other person?
90 - 105
minutes
• Exercises in using methods of
communication to generate results
• Putting all aspects together to enhance
communication and have better relationships
• Ability to listen in an inspiring manner
• Using techniques and tools from Day 1 in
real life situationsSession 4
Communicate to
Inspire, have
better
Relationships
(Contd.)
• Exercises for inspiring
communication
• Listening exercises
• Field work to implement Day 1
learning in practice and to
prepare for Day 2
90 - 105
minutes
End of Day 1
25. 25
CoRe Plus (2 day program)
Program Structure: Day 2
Session Particulars Duration What participants will learn and get
Session 1
Recap of Day 1 &
Feedback about
Field Work
• Sharing from participants
• New perspectives from sharing of
others
90 - 105
minutes
• Ability to experience life from different
perspectives
• Ability to appreciate and realize potential in
themselves to handle situations (conflicts,
differences, friction, disputes etc.) appropriately
Session 2
Negotiation Skills
• Communication to generate action
and commitment
• Exercises in generating Action
and Commitment
90 - 105
minutes
• Understand multiple perspectives before
communicating
• Ensuring SMART Communication to ensure
clarity & results
• Use physiology and tonality to communicate
and negotiate better
• Ability to get out of break downs quickly
LUNCH BREAK (60 minutes)
Session 3
Negotiation Skills
• Three perspective model &
Exercises
• Exercises on impact of tonality in
communications & relationships
• Handling breakdowns
90 - 105
minutes
Session 4
Communicate to
Inspire, have
better
Relationships
• Learn how to make full use of the
learning and to instill new habits
that foster communication &
relationships
• Q&A, Conclusion
90 - 105
minutes
• Putting all aspects together to enhance
communication and have better relationships
• Using all techniques and tools in real life
situations
• Replacing habits that are not useful with new
enabling, empowering & positive habits
26. 26
Organizational Change
Management, Business, Executive
& Leadership Coaching
Enabling organization wide change;
One to one Executive & Leadership Coaching
Business Coaching – Coaching for Teams
27. 27
Organizational Change
Management
• Enabling organization wide change
• Identifying underlying causes and implementing solutions to
enhance productivity, revenues and profitability
• Enabling team alignment & cohesiveness
• Enabling and enhancing areas such as: Mutual respect, Trust,
Shared values, Compelling team goals, Openness in
communications, Energy, Cooperation and Alignment
• Help creation of United, Aligned, Co-operative, Empowered
TEAM Unit
28. 28
Competitive Scenario, Common
Situations in business today
Competitive
Business
Environment
Professional
dynamics;
challenge of
true trust and
respect
Putting up
facades, not
asking for or
taking help
Inadequate
support to one
another within
teams
Poor
identification of
members’ core
strengths,
specialty and
competence
Challenge of
alignment with
Company goals
– self
preservation
needs
29. 29
Individual traits that are most
likely to be present today
Individual team members’
personal situations and
past experiences – the
individuals’ experiences &
resultant “Map of the world”
Inherent fear of looking
small, or inadequate /
incompetent, foolish, in
general
Specific fear of exposing
oneself and one’s
weaknesses amongst
colleagues; Self
Preservation
Resultant facade / mask
worn to appear equal to, or
better than others
The organizational
dynamics, structure and
prevalent “politics” (if any),
and resultant “one-
upmanship”
Present situation, existing
team dynamics;
Professional posturing
30. 30
Organizational Change
Management: Approach
• Work closely with key stakeholders
• Taking stock of and arriving at “As is” situation
• Identify clearly the “to be”
• Identify the interventions most appropriate, choosing from
various methods, tools and techniques
• Judicious mix of psychometric, behavioural and other
assessment tools to identify:
• Each individual’s behavioural, motivational & working traits
• Underlying group dynamics
• Working with individuals and in teams to bring about lasting
change at the conscious and unconscious levels
31. 31
Business Coaching
• Focused on creating a successful business for the client
• Includes executive coaching, corporate coaching and leadership
coaching
• Of special use to SMEs, Entrepreneur driven companies
• Coach business owners through guidance, support, accountability and
encouragement
• Coaching Senior Management Teams
• Business strategy identification
• Senior management alignment
• Profit optimization
• Identifying appropriate review mechanisms
• SMART Executive reviews
• Follow up and completion
• Accountability partner
32. 32
One to one Executive &
Leadership Coaching
• Work with each individual to:
• Clearly identify coaching needs
• Attitudinal, Skills and Behavioural areas to work upon
• Clarity in terms of goals from coaching
• 360º feedback and inputs, as appropriate to measure
effectiveness of coaching
• Periodic inputs, progress evaluation and corrective
action
• Work with individuals in all spheres – Professional &
Personal to bring about lasting positive change
34. 34
The Coaches:
“Kichu” Krishnan
Kichu Krishnan has been coaching people since 1979. In the last 3 decades, he has
coached over 60,000 people through his programs conducted in India, USA, Italy,
Nigeria, Australia, Nepal, Bhutan and Muscat. His commitment is to have people to
discover and experience their potential on an on-going basis, to “have ordinary
people perform extraordinarily in their lives”. His experience with Centers Network
and Landmark USA in conducting workshops all over the world has added to his
ability to work cross culturally. He has been sought after by organizations to conduct
training programs that bring forth the spirit of the core values of organizations.
The spectrum of people he has worked with includes CEO’s, Managing Directors,
senior executives and workers of large organizations, students, rural development
workers, destitute children from remand homes and street children.
Kichu is a first generation entrepreneur with more than 25 years of extensive
experience in various Businesses. He is the Managing Director of Sirius Controls
Pvt. Ltd and Use Time India Pvt. Ltd. He has been the Official Representative in
India for LEM DynAmp Inc. USA and P G Drives Technology, UK. He is the
Managing Partner of Sri Krishna Kafe (A chain of Ethnic restaurants in Bangalore).
He is also a Board Member of MAYA (An NGO for eradication of child labor).
He brings this extensive experience into his training added to his intense
commitment to people and a unique disarming sense of humor.
35. 35
Cheenu has been in the area of business operations and management since 1984/85.
Cheenu brings close to 30 years of entrepreneurial, operations, management and
mentor-ship experience. He also founded one of the very first BPO companies in India,
servicing well known Fortune 500 companies and other leading companies in various
verticals. He also has had many other firsts to his credit in his career. He has always
been passionate about the development of people and all who have worked with
Cheenu have gone on to become managers of their respective business / operations
units.
Cheenu is passionate about developing people, enhancing their skills and aligning their
beliefs to achieving their potential. He brings his blend of business management,
entrepreneurial and leadership experience, insights and, above all, the mission of
transforming people to truly utilizing their true potential. He is extremely good at
aligning teams and ensuring that they work as one towards a common goal.
Cheenu is a Certified coach with a focus on Executive, Life and Performance
coaching. He is a very committed to guide people to shift their beliefs and enhancing
their skills, to achieve goals that they themselves did not think possible. He is certified
as a practitioner in many disciplines including NLP, LAB (Language and Behaviour)
Profiling, NLP-K, Healing Corrections and Integral Eye Movement Therapy. Cheenu is
a Chartered Accountant and has worked in Senior Business Leadership positions with
companies like Aditya Birla Minacs (COO-KPO), Genisys Software (VP, Head BPO)
Scandent Group (now Xchanging), ATS Services, Professional Management
Consultants and Citibank.
The Coaches:
“Cheenu” Srinivasan
37. 37
Some of our clients
Aside of these indicative corporate
clients, over 5.000 employees from
various other well known organizations
have attended our public workshops
and programs.
39. 39
Some Testimonials
“I recommend this to people who wish to change their lives as it did mine”
S V Nathan, Director Talent, Deloitte, Hyderabad
"Having an opportunity to manage operations of one of the world's largest internet companies practically 24 X 7, I realize how the work smart
program becomes a part of you, be it goal setting , tracking or strategizing - for sure not a passing phenomenon in my case since I have been
with it since 1995. Over simplifying the program in a line - I knew how to set goals then ( house, job, finances, etc .) HOPE helped me track and
achieve with a lot of ease and grace - also glad that I could have the program rolled out to all my direct managers recently "
Unni Aravindakshan, Director, Service Engineering, Yahoo
“I attended the HOPE session on 24th & 25th Nov '08 at Avaya Pune. It also left a positive impact on my professional and personal life forever.
However, It was with the methodical approach, that I learnt through HOPE, I could harness my own abilities and power(s) effectively. After
attending that session, I had then made 9 work related and personal goals and kept following the S & F system religiously. I was able to achieve
7 of those 9 goals in a span of next 12 months . I would personally recommend to try it honestly and see that using a planned approach for your
life can redefine newer height and greater satisfaction for your life.”
Amit Shrivastava, Senior Business Analyst-GSS Avaya India Pvt. Ltd:
“In our company, the HOPE program gets a consistent 4.8/5 in the feedback. Use Time Workshop Leaders understands the challenges that
Managers face.”
HR Manager, IT Company that has had more the 10 workshops
I have been using the tools and techniques of the HOPE session for almost 1 year. I have become much more conscious around the prioritization
of work nowadays. I am also planning & time-boxing every activity & trying to achieve it. However, the biggest benefit has been to plan & work
on the long-term goals which I never did before. Those are always on my radar everyday in addition to business-as-usual activities. I can say that
I am much well-planned and well-managed these days compared to what I was a year back. Thanks a lot Use Time!
Project Manager, Cognizant
I have had a great learning experience from the HOPE Program. These are principles that we need to apply even in our daily life. This program
has helped me appreciate others and my own time better. It has immensely helped me manage my personal tasks which usually get relegated as
an “unimportant” task. Today, I am able to better manage both Official and Personal tasks, helping me to have a less stressful life. Use Time
workshops leaders are amongst the finest coaches / trainers I have met. They make the sessions so lively and interactive.
Lead, Global Compensation Service Centre (GCSC - Bangalore), Accenture Business Services (formerly GSCO)
Some Samples of feedback from past participants
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Samples of Feedback
• I have increased my sales by 45 % by focusing on high values customers
• I have exceeded by targets and also have time for my family
• I complete my work and have time to think of long term strategy
• I thought work life balance was a theory. A year of HOPE principles and I have done it.
• I complete my projects ahead of time so that I have time for review. Much less stress.
• I am getting more done (am more organised) with less stress
• I am a Senior Manager. I now actually plan my day and complete 80-90 % of my 80/20 tasks.
Never done this before.
• Very simple. I plan the day and execute my plan
• People find it funny that I have the SF system planner with me all the time. Who cares, I have
got the Best Performer award for three years running now
• I now have two new clients who account for 40 % of my business.
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Contact
“Cheenu” G. Srinivasan / “Kichu” M. Krishnan
USE TIME (I) PVT LTD
425, 1st Floor, 10th Cross, 18th Main, JP Nagar 2nd
Phase, Bangalore 560078.
Tel: +91-94490-15004 (Cheenu)
+91-98802-04530 (Kichu)
Email: cheenu@usetimeindia.com
kichu@usetimeindia.com
support@usetimeindia.com
URL: www.usetimeindia.com