28. @_natw
HUMAN FACTORS
INDUSTRIAL DESIGN
COMMUNICATION DESIGN
Different skill sets diagram. ARCHITECT
SERVICE DESIGN
ENGINEER
INFORMATION TECHNOLOGY
INTERACTION DESIGN
BUSINESS DESIGN
41. Where should Ho ww em iingnhot vwaete d niserxutp?t the credit market in Europe?
@_natw
“Interview a customer” “Look at analogous
situations”
“Tell us your story”
“What exists already?”
1. Take care when framing the question
42. @_natw
2. Be human-centered
Photo by:Oxfordian Kissuth
55. @_natw
1. Take care when framing the question
2. Be human-centered
3. Support collaboration
4. Meet people where they are
6. Provide meaningful feedback
56. @_natw
How can you enable your community’s
creative potential tackle your
biggest problems?