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YES, I CAN! ICT AND ICT-AT
SKILLS DEVELOPMENT FOR ALL
FINAL SYMPOSIUM OF THE VIPI &
ATLEC PROJECTS – 04/12/2013

Training on ICT and ICT
AT in service provision
and the labour market
JACQUI LEWIS – GREENHAT
INTERACTIVE LTD
1

With the support of:
Labour
Market
(VDAB)

Independent Living Skills

Transition

Vocational
Training
(VDAB)

Working Life

THE FOLLOWING SESSIONS, TO BE LED BY VDAB
EASPD, THE NEED FOR ICT AT TRAINING

AND

Care
(EASPD)

2

Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
NEED FOR TRAINING IN ICT AT IN
VOCATIONAL TRAINING
 Transition

is a flashpoint for people leaving
mandatory education, where they will have
received high levels of support and
training
 What happens next will make all the
difference between meaningful occupation
and independence or isolation and
dependence
 The availability and structure of continued
training they receive at this point is
therefore crucial
3
Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
ICT IN EDUCATION
Survey of Schools: ICT in Education -Benchmarking Access, Use
and Attitudes to Technology in Europe’s Schools – EC DG
Communications Networks, Content & Technology 2013 -Key
Issues

Policies and concrete support needed to facilitate
digitally supportive schools
 Teachers’ confidence and opinions about ICT use
for T&L affect the frequency of students’ ICT use
for learning – Policy issue – need to massively
invest in teacher professional development as a
necessary accompaniment to investment in school
ICT infrastructure
 Students’ ICT use during lessons still lags far
behind their use of ICT out of school, affecting
4
their confidence in their digital competences.


Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
ICT IN SCHOOLS – CRITICAL FACTORS
ICT infrastructure for highly digitally equipped
schools
 How well is it used - % teachers using ICT >25%
classes not increased since 2006
 Students’ computer experience from home is
greater than at school -The low use of digital
resources and tools in school is a concern.
 Teachers’ professional development - across the
EU, only about 25% of students at grade 8 and 11
and 30% at grade 4 are taught by teachers for
whom ICT training is compulsory
 Confidence levels –in teachers, teaching assistants
and students


5

Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
EUROPEAN COMMISSION REPORT FINDINGS ON ICT AT
TRAINING
European Commission Information Society and Media DirectorateGeneral by Deloitte, ‘INTERNAL MARKET FOR INCLUSIVE AND
ASSISTIVE ICT, TARGETED MARKET ANALYSIS AND LEGISLATIVE
ASPECTS’ – key relevant findings:








The Assistive ICT industry in Europe is mainly categorized by a
large amount of Small and Medium Sized Enterprises (SMEs).
There is an inconsistency across the member states in terms
of issues relating to employers, the financial incentives they
are offered to employ people with disabilities varies as does
the obligation of providing Assistive ICT technologies that is in
place in some countries by national legislation
Licensing and upgrades - Acquiring and upgrading Assistive
ICT can be an issue due to high prices
Standardisation and interoperability affect usage
6

Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
AT ISSUES CONTD
Users’ awareness – the report observes that
Assistive ICT users often prefer to stick with their
version of a technology due to the lack of
awareness about the alternative open source
products. Adding to that is a steep learning curve
associated with mastering new technologies.
 Having a chance to “try before you buy” is often
not there for persons with disability.
 Lack of disability awareness among customer
services staff, often making advice and support
inadequate.
 Training levels and policy (rights) differ between the
3 life areas covered in the following presentations


7

Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
EXPERIENCE OF ICT TRAINING FOR PEOPLE
WITH DISABILITIES (VIPI SURVEY)
Information and Communications Technology training
problems experienced by people with disabilities…

The training was too basic
 The cost was too high
 The price of the required software
 Duration of the training too short (although too long
was also prevalent)
 Pitched at wrong level (insufficient basic skills to
access)
 Format/accessibility of training


Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013

8
ASPECTS

OF

ASSISTIVE TECHNOLOGY

TRAINING PEOPLE

WITH DISABILITIES ARE UNHAPPY WITH










(ATLEC

SURVEY)

Cost too high
Often it is done once and never
repeated – too much to take in or
remember
Done by wrong person (eg support staff
or carer with insufficient knowledge
themselves)
Not personalised to individual’s needs
Too generic
Pitched at wrong level (too basic/too
9
advanced)
Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
IMPORTANT ASPECTS OF ICT AT TRAINING
WITH DISABILITIES (ATLEC SURVEY)

FOR PEOPLE

Cost
 Support to communicate with friends and for
everyday life and increased independence is a key
priority;
 Training content needs to be accessible to all skills
levels;
 Flexibility of learning paths is important;
 Prior assessment of training needs – this will aid
individuals to know what skills people have and at
what level training should be pitched
 To show how training can develop skills levels and
10
increase employability


Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
THEREFORE….HYPOTHESES FROM THESE STUDIES
Digital Inclusion for disabled people through the use of
ICT AT is a key factor in social inclusion including access
to employment, education and quality of life.
 Lack of awareness, information provision and cohesive
training is a barrier to access to and provision of Assistive
ICT for consumers of Assistive ICT at individual,
organizational and state levels.
 The confidence and Digital Skills levels of trainers and
support staff are of equal importance to the confidence and
skills levels of the people with disabilities
 We must look to get cohesive policies in terms of digitally
enabled service infrastructure, access, rights and
opportunities to AT usage and training provision across all
countries and the three life areas, which we will now turn
11
to….


Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013

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Training on ICT and ICT AT in service provision and the labour market

  • 1. YES, I CAN! ICT AND ICT-AT SKILLS DEVELOPMENT FOR ALL FINAL SYMPOSIUM OF THE VIPI & ATLEC PROJECTS – 04/12/2013 Training on ICT and ICT AT in service provision and the labour market JACQUI LEWIS – GREENHAT INTERACTIVE LTD 1 With the support of:
  • 2. Labour Market (VDAB) Independent Living Skills Transition Vocational Training (VDAB) Working Life THE FOLLOWING SESSIONS, TO BE LED BY VDAB EASPD, THE NEED FOR ICT AT TRAINING AND Care (EASPD) 2 Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
  • 3. NEED FOR TRAINING IN ICT AT IN VOCATIONAL TRAINING  Transition is a flashpoint for people leaving mandatory education, where they will have received high levels of support and training  What happens next will make all the difference between meaningful occupation and independence or isolation and dependence  The availability and structure of continued training they receive at this point is therefore crucial 3 Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
  • 4. ICT IN EDUCATION Survey of Schools: ICT in Education -Benchmarking Access, Use and Attitudes to Technology in Europe’s Schools – EC DG Communications Networks, Content & Technology 2013 -Key Issues Policies and concrete support needed to facilitate digitally supportive schools  Teachers’ confidence and opinions about ICT use for T&L affect the frequency of students’ ICT use for learning – Policy issue – need to massively invest in teacher professional development as a necessary accompaniment to investment in school ICT infrastructure  Students’ ICT use during lessons still lags far behind their use of ICT out of school, affecting 4 their confidence in their digital competences.  Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
  • 5. ICT IN SCHOOLS – CRITICAL FACTORS ICT infrastructure for highly digitally equipped schools  How well is it used - % teachers using ICT >25% classes not increased since 2006  Students’ computer experience from home is greater than at school -The low use of digital resources and tools in school is a concern.  Teachers’ professional development - across the EU, only about 25% of students at grade 8 and 11 and 30% at grade 4 are taught by teachers for whom ICT training is compulsory  Confidence levels –in teachers, teaching assistants and students  5 Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
  • 6. EUROPEAN COMMISSION REPORT FINDINGS ON ICT AT TRAINING European Commission Information Society and Media DirectorateGeneral by Deloitte, ‘INTERNAL MARKET FOR INCLUSIVE AND ASSISTIVE ICT, TARGETED MARKET ANALYSIS AND LEGISLATIVE ASPECTS’ – key relevant findings:     The Assistive ICT industry in Europe is mainly categorized by a large amount of Small and Medium Sized Enterprises (SMEs). There is an inconsistency across the member states in terms of issues relating to employers, the financial incentives they are offered to employ people with disabilities varies as does the obligation of providing Assistive ICT technologies that is in place in some countries by national legislation Licensing and upgrades - Acquiring and upgrading Assistive ICT can be an issue due to high prices Standardisation and interoperability affect usage 6 Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
  • 7. AT ISSUES CONTD Users’ awareness – the report observes that Assistive ICT users often prefer to stick with their version of a technology due to the lack of awareness about the alternative open source products. Adding to that is a steep learning curve associated with mastering new technologies.  Having a chance to “try before you buy” is often not there for persons with disability.  Lack of disability awareness among customer services staff, often making advice and support inadequate.  Training levels and policy (rights) differ between the 3 life areas covered in the following presentations  7 Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
  • 8. EXPERIENCE OF ICT TRAINING FOR PEOPLE WITH DISABILITIES (VIPI SURVEY) Information and Communications Technology training problems experienced by people with disabilities… The training was too basic  The cost was too high  The price of the required software  Duration of the training too short (although too long was also prevalent)  Pitched at wrong level (insufficient basic skills to access)  Format/accessibility of training  Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013 8
  • 9. ASPECTS OF ASSISTIVE TECHNOLOGY TRAINING PEOPLE WITH DISABILITIES ARE UNHAPPY WITH       (ATLEC SURVEY) Cost too high Often it is done once and never repeated – too much to take in or remember Done by wrong person (eg support staff or carer with insufficient knowledge themselves) Not personalised to individual’s needs Too generic Pitched at wrong level (too basic/too 9 advanced) Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
  • 10. IMPORTANT ASPECTS OF ICT AT TRAINING WITH DISABILITIES (ATLEC SURVEY) FOR PEOPLE Cost  Support to communicate with friends and for everyday life and increased independence is a key priority;  Training content needs to be accessible to all skills levels;  Flexibility of learning paths is important;  Prior assessment of training needs – this will aid individuals to know what skills people have and at what level training should be pitched  To show how training can develop skills levels and 10 increase employability  Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013
  • 11. THEREFORE….HYPOTHESES FROM THESE STUDIES Digital Inclusion for disabled people through the use of ICT AT is a key factor in social inclusion including access to employment, education and quality of life.  Lack of awareness, information provision and cohesive training is a barrier to access to and provision of Assistive ICT for consumers of Assistive ICT at individual, organizational and state levels.  The confidence and Digital Skills levels of trainers and support staff are of equal importance to the confidence and skills levels of the people with disabilities  We must look to get cohesive policies in terms of digitally enabled service infrastructure, access, rights and opportunities to AT usage and training provision across all countries and the three life areas, which we will now turn 11 to….  Yes, I can! ICT and ICT-AT skills development for all, 04/12/2013