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Putting Strategy Into Action

Joe Taylor, Director of Solutions,
PROACTIS
Agenda


 This session:
     About PROACTIS
     Spend Control and eProcurement
     Processes involved
     How to derive benefit
     Summary
PROACTIS in Brief


 100% focused on Spend Control & eProcurement:
    UK market leader
    350+ clients:
      Across all business sectors
      2,000,000+ PROACTIS users in 70+ countries
    Global presence:
      Direct - UK and US
      Partners - UK, US, the Netherlands, France, Belgium, Norway,
      Germany, Spain, Portugal, Australia, South Africa and the Middle
      East
Organisations we have helped


    Commercial    Not for Profit   Public
About PROACTIS




   Best-of-Breed eProcurement Vendors:
    #1 for Unified purchasing/ eProcurement
    #1 for Overall product score in use cases
    #1 for Basic purchasing functionality
    #1 for Public-sector functionality
Current Climate

                         Headlines:
                              ‘UK economic growth slows to
                              0.2%’
                              ‘UK inflation rate rises to 3.4%’
                              ‘UK unemployment increases to
                              2.5m’
                              ‘UK borrowing hits record
                              £163.4bn’


 Top line objectives/challenge:
     Public sector -> do the same with less
     Commercial sector -> protect margins
Spend Control and eProcurement?


 Spend Control:
    Process techniques to identify, capture and control
    spend in a transparent manner


 eProcurement:
    Solutions that support procurement, buying and
    accounts payable activities and streamline supplier
    engagement


 = decrease operating costs + improve efficiency
    Awareness is growing > Market is growing
How can this topic help?


 Current Procurement ‘market’ intelligence:
 Metric                               Bottom       Top Performers
                                      Performers
 Overall invoice cycle time?          32.9 days    2.9 days

 What proportion of spend is “under   0-30%        70%+
 management”?

 What savings from Sourcing           5%           17%+
 activities?
                                      35%          76%
 What level of Contract compliance?
                                      100-300%     700%
 What is the Procurement ROI?
How can this topic help?


 Areas to attack:
     Source well, to secure savings and quality
     Push employees to use ‘best value’ agreements

     Ensure high level of “spend under management”
     Increase visibility and impose the rule book for all spend

     Establish ‘great’ supplier trading relationships
     Automate Accounts Payable                                    ncy
                                                         +E fficie
     Remove paper                                   C ash vings!
                                                         Sa
Processes involved


 Spend Control and eProcurement:
    Purchase to Pay (P2P)
      Purchasing
      AP Automation
    Sourcing and Tendering
Purchase to Pay
                  Internal




                  External
Purchase to Pay
   User      Approvers   Finance            Internal



                                   Match?              Finance
                                                       Ledgers




 Suppliers                                  External
Purchasing


 Example situation: Commercial Sector
    21% of spend without PO’s
    75% of invoices sent out for troubleshooting
    Accrual reporting – 8+ man days a month
    5,000+ new suppliers per annum
Purchasing


 Opportunity:
    Single system for all purchasing activities
    Policy compliance, transparency
    Management of budgets, commitments
    Accounting for spend automatically
    High invoice match rates = low intervention
    Purchase cards for low value spend

    How are new suppliers brought on? Data?                     ncy
                                                       +E fficie
                                                  C ash vings!
                                                       Sa
Purchase to Pay
      User              Approvers              Finance                    Internal



                                                              Match?                        Finance
                                                                                            Ledgers



             Order output techniques
             Order output techniques             Invoice receipt techniques
                                                 Invoice receipt techniques




 Suppliers                                                               External
                                               Sourcing
                                               Sourcing       Enquirie
                                                              Enquirie
                                                & Data
                                                & Data           s
                                                                 s


Transactions:             Supplier Data:      New opportunities?:               Supplier Enquiries:
•Orders                   •Supplier details   •PQQ, ITT, RFQ, RFP, RFI,         •Orders
•Invoices                                     RFx
                          •Catalogues                                           •Payments
                                              •Tenders
                                                                                •Status
                                              •eAuctions
Sourcing and Tendering


 What are we talking about?
    You have identified a need
    How do you go about securing a new line of supply?
      Source a list of potential supply and evaluate to award
Sourcing and Tendering


 What are we talking about?
    You have identified a need
    How do you go about securing a new line of supply?
      Source a list of potential supply and evaluate to award
Sourcing and Tendering


 What are we talking about?
    You have identified a need
    How do you go about securing a new line of supply?
                                               enges
                                                     :
                                                         Chall requirement
      Source a list of potential supply and evaluate toetaward
                                                      e the           deal
                                                     M         e best t process
                                                        Get th paren
                                                            trans              effort
                                                  En sure a ministration
                                                          e ad           ri s k
                                                   Reduc igate away
                                                         Mit         crutiny
                                                           Sur vive s
Sourcing


 Example situation: Local Authority
     Situation
       Manual sourcing process, 10% coverage
       8% of suppliers under contract
       9% savings from sourcing activities


     Aspiration:
       Better, compliant and transparent evaluations
       Find and use the best deals
Sourcing


 Opportunity:
    Increase number of sourcing activities – same staff
    levels
    Adopt standard online processes:
      Submit responses
      Evaluate sourcing events
      Timeline, event monitoring
    Clear visibility & ownership

    But…once in place, will they be used?                     ncy
                                                     +E fficie
                                                C ash vings!
                                                     Sa
Typical Projects


 Aspirations and initial impetus:
     Streamline and ensure transparency in sourcing and
     tendering activities
     Get control and transparency of contracts
     Drive staff to ‘best value’ agreements to the organisation
     Impose the rule book
     Automate where no process exists
     Automate Accounts Payable
Invoicing


 Example situation: Commercial Sector
     15 heads in Accounts Payable
     5,500 invoices per FTE, per annum = 25 per day
     Exceptions cycle time: 11 days
     Average days to pay increasing: 29-33
     Payment past due date: 17%
     Only 20% of available settlement discounts taken
Invoicing


 Opportunity:
     Cut paper
     Automate routing & approvals
     Electronic payments

     Self Service Supplier enquiries?



                                                      ncy
                                             +E fficie
                                        C ash vings!
                                             Sa
How to Determine the Benefits?


 Procurement Review & Spend Analysis:
    Historic spend is analysed, e.g.:
      By category
      Top/strategic suppliers
      Average invoice value by category, etc...


    Identify benefits and propose strategy, e.g.:
      Contract / category target savings
      Consolidation Savings
      Move low value orders to Purchasing Cards                   ncy
                                                         +E fficie
      Identify key supplier risks                   C ash vings!
                                                         Sa
      Which trading techniques remove cost?
      Specific benefits and project phasing
Practical things to do


 Rationalise the supplier database:
   •   More is the Enemy of Better
   •   Fewer suppliers, fewer relationships, fewer enquiries,
       etc.
 Push costs out to suppliers:
   •   Answer their own queries
   •   Update their own details.
   •   Use electronic tools for RFP (tender) publication,
       supplier bid submission, buyer bid evaluation and
       supplier management processes
Practical things to do


 Remember, one-size doesn’t fit all:
   •   Adopt electronic ordering/invoicing strategies
   •   There are lots of techniques – use the right tool for the
       job
 Eliminate error, make it easy:
   •   Drive staff to pre-negotiated contracts
   •   Automate so staff find what they need, best prices,
       lowest risk
   •   Ensure compliance
Summary


 PROACTIS Spend Control & eProcurement:
    Better deals
      More spend can be sourced
    Electronic trading:
      Cash savings
        Fulfilment, mail, storage etc.
        Settlement discounts
      Process efficiency
        Slicker process + less distraction = less staff


    Single solution, simple adoption
Joe Taylor
Joe Taylor@proactis.com
+44 (0)1937 800 078
www.proactis.com

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Transformation, Spend Control & eProcurement – Putting Strategy into Action

  • 1. Putting Strategy Into Action Joe Taylor, Director of Solutions, PROACTIS
  • 2. Agenda This session: About PROACTIS Spend Control and eProcurement Processes involved How to derive benefit Summary
  • 3.
  • 4. PROACTIS in Brief 100% focused on Spend Control & eProcurement: UK market leader 350+ clients: Across all business sectors 2,000,000+ PROACTIS users in 70+ countries Global presence: Direct - UK and US Partners - UK, US, the Netherlands, France, Belgium, Norway, Germany, Spain, Portugal, Australia, South Africa and the Middle East
  • 5. Organisations we have helped Commercial Not for Profit Public
  • 6. About PROACTIS Best-of-Breed eProcurement Vendors: #1 for Unified purchasing/ eProcurement #1 for Overall product score in use cases #1 for Basic purchasing functionality #1 for Public-sector functionality
  • 7.
  • 8. Current Climate Headlines: ‘UK economic growth slows to 0.2%’ ‘UK inflation rate rises to 3.4%’ ‘UK unemployment increases to 2.5m’ ‘UK borrowing hits record £163.4bn’ Top line objectives/challenge: Public sector -> do the same with less Commercial sector -> protect margins
  • 9. Spend Control and eProcurement? Spend Control: Process techniques to identify, capture and control spend in a transparent manner eProcurement: Solutions that support procurement, buying and accounts payable activities and streamline supplier engagement = decrease operating costs + improve efficiency Awareness is growing > Market is growing
  • 10.
  • 11. How can this topic help? Current Procurement ‘market’ intelligence: Metric Bottom Top Performers Performers Overall invoice cycle time? 32.9 days 2.9 days What proportion of spend is “under 0-30% 70%+ management”? What savings from Sourcing 5% 17%+ activities? 35% 76% What level of Contract compliance? 100-300% 700% What is the Procurement ROI?
  • 12. How can this topic help? Areas to attack: Source well, to secure savings and quality Push employees to use ‘best value’ agreements Ensure high level of “spend under management” Increase visibility and impose the rule book for all spend Establish ‘great’ supplier trading relationships Automate Accounts Payable ncy +E fficie Remove paper C ash vings! Sa
  • 13.
  • 14. Processes involved Spend Control and eProcurement: Purchase to Pay (P2P) Purchasing AP Automation Sourcing and Tendering
  • 15. Purchase to Pay Internal External
  • 16. Purchase to Pay User Approvers Finance Internal Match? Finance Ledgers Suppliers External
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  • 27. Purchasing Example situation: Commercial Sector 21% of spend without PO’s 75% of invoices sent out for troubleshooting Accrual reporting – 8+ man days a month 5,000+ new suppliers per annum
  • 28. Purchasing Opportunity: Single system for all purchasing activities Policy compliance, transparency Management of budgets, commitments Accounting for spend automatically High invoice match rates = low intervention Purchase cards for low value spend How are new suppliers brought on? Data? ncy +E fficie C ash vings! Sa
  • 29. Purchase to Pay User Approvers Finance Internal Match? Finance Ledgers Order output techniques Order output techniques Invoice receipt techniques Invoice receipt techniques Suppliers External Sourcing Sourcing Enquirie Enquirie & Data & Data s s Transactions: Supplier Data: New opportunities?: Supplier Enquiries: •Orders •Supplier details •PQQ, ITT, RFQ, RFP, RFI, •Orders •Invoices RFx •Catalogues •Payments •Tenders •Status •eAuctions
  • 30. Sourcing and Tendering What are we talking about? You have identified a need How do you go about securing a new line of supply? Source a list of potential supply and evaluate to award
  • 31. Sourcing and Tendering What are we talking about? You have identified a need How do you go about securing a new line of supply? Source a list of potential supply and evaluate to award
  • 32. Sourcing and Tendering What are we talking about? You have identified a need How do you go about securing a new line of supply? enges : Chall requirement Source a list of potential supply and evaluate toetaward e the deal M e best t process Get th paren trans effort En sure a ministration e ad ri s k Reduc igate away Mit crutiny Sur vive s
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  • 51. Sourcing Example situation: Local Authority Situation Manual sourcing process, 10% coverage 8% of suppliers under contract 9% savings from sourcing activities Aspiration: Better, compliant and transparent evaluations Find and use the best deals
  • 52. Sourcing Opportunity: Increase number of sourcing activities – same staff levels Adopt standard online processes: Submit responses Evaluate sourcing events Timeline, event monitoring Clear visibility & ownership But…once in place, will they be used? ncy +E fficie C ash vings! Sa
  • 53. Typical Projects Aspirations and initial impetus: Streamline and ensure transparency in sourcing and tendering activities Get control and transparency of contracts Drive staff to ‘best value’ agreements to the organisation Impose the rule book Automate where no process exists Automate Accounts Payable
  • 54. Invoicing Example situation: Commercial Sector 15 heads in Accounts Payable 5,500 invoices per FTE, per annum = 25 per day Exceptions cycle time: 11 days Average days to pay increasing: 29-33 Payment past due date: 17% Only 20% of available settlement discounts taken
  • 55. Invoicing Opportunity: Cut paper Automate routing & approvals Electronic payments Self Service Supplier enquiries? ncy +E fficie C ash vings! Sa
  • 56. How to Determine the Benefits? Procurement Review & Spend Analysis: Historic spend is analysed, e.g.: By category Top/strategic suppliers Average invoice value by category, etc... Identify benefits and propose strategy, e.g.: Contract / category target savings Consolidation Savings Move low value orders to Purchasing Cards ncy +E fficie Identify key supplier risks C ash vings! Sa Which trading techniques remove cost? Specific benefits and project phasing
  • 57.
  • 58. Practical things to do Rationalise the supplier database: • More is the Enemy of Better • Fewer suppliers, fewer relationships, fewer enquiries, etc. Push costs out to suppliers: • Answer their own queries • Update their own details. • Use electronic tools for RFP (tender) publication, supplier bid submission, buyer bid evaluation and supplier management processes
  • 59. Practical things to do Remember, one-size doesn’t fit all: • Adopt electronic ordering/invoicing strategies • There are lots of techniques – use the right tool for the job Eliminate error, make it easy: • Drive staff to pre-negotiated contracts • Automate so staff find what they need, best prices, lowest risk • Ensure compliance
  • 60. Summary PROACTIS Spend Control & eProcurement: Better deals More spend can be sourced Electronic trading: Cash savings Fulfilment, mail, storage etc. Settlement discounts Process efficiency Slicker process + less distraction = less staff Single solution, simple adoption
  • 61. Joe Taylor Joe Taylor@proactis.com +44 (0)1937 800 078 www.proactis.com