Chap2
- 1. Chapter 2
The Person and the
Situation
Copyright © 2002 by Allyn and Bacon
- 2. Chapter Outline
The Enigma of the Ordinary and
Extraordinary Man
The Person
The Situation
The Person and The Situation
Interact
Revisiting the Enigma of an
Ordinary and Extraordinary Man
Chapter Summary
Copyright © 2002 by Allyn and Bacon
- 3. Outline
The Person
Motivation: What Drives Us
Knowledge: Our View of Ourselves
and the World
Feelings: Attitudes, Emotions, and
Moods
Focus on Method: Assessing
Attitudes, Emotions, and Moods
Copyright © 2002 by Allyn and Bacon
- 4. Motivation: What Drives Us
Motivation: the driving
force that moves people
toward their desired
outcomes.
Copyright © 2002 by Allyn and Bacon
- 5. Motivation
WHAT ARE YOUR GOALS?
What goals do you have for
today?
What goals do you have for
this semester?
What goals do you have for
your career?
What goals do you have for
your life?
Copyright © 2002 by Allyn and Bacon
- 6. Motivation
Gain Status
Get Well-Paying,
Highly Respected Job
Earn High Grades
Attend Take Study for
Class Notes Exams
Copyright © 2002 by Allyn and Bacon
- 7. Motivation
Attention: the process
of consciously
focusing on aspects of
our environment or
ourselves.
Copyright © 2002 by Allyn and Bacon
- 8. Motivation
Automaticity: the ability
of a behavior or
cognitive process to
operate without
conscious guidance once
it’s put into motion.
Copyright © 2002 by Allyn and Bacon
- 9. esearc
h Motivation
Willpower:
Use it and lose it.
Participants in one experiment were
asked to eat radishes rather than
nearby cookies.
Others were asked to eat cookies and
ignore the radishes.
The students were then asked to solve
puzzles (which, unbeknownst to them,
were actually impossible).
Copyright © 2002 by Allyn and Bacon
- 10. esearc
h 25:0 Motivation
0 25:52
20:0 18:54
Persisten 0
15:0
ce on
0
puzzles 10:0 8:21
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5:00
Control Cookie- Radish-
(Puzzle eaters (No eaters
Task Only) Radishes (No Cookies
Allowed) Allowed)
Participants who had to exercise
will- power to resist the cookies
had less will-power left over for
the difficult puzzles
Copyright © 2002 by Allyn and Bacon
- 11. esearc
h 25:0 Motivation
0 25:52
20:0 18:54
Persisten 0
15:0
ce on
0
puzzles 10:0 8:21
(minutes) 0
5:00
Control Cookie- Radish-
(Puzzle eaters (No eaters
Task Only) Radishes (No Cookies
Allowed) Allowed)
These findings are consistent
with the hypothesis that:
Using willpower for one task
reduces its availability for later
Copyright © 2002 by Allyn and Bacon
- 12. Knowledge: Our View of
Ourselves and the World
Explanations
Beliefs Sensory
Memories
Mental
Representation
Copyright © 2002 by Allyn and Bacon
- 13. Knowledge: Our View of
Ourselves and the World
King pursued
his Explanations
goal because
he was
religious Beliefs Sensory
Memories
He was Martin Luther
spiritual,
wanted to King
eliminate “I have a
discriminatio dream…”
Copyright © 2002 by Allyn and Bacon
- 14. Knowledge: Our View of
Ourselves and the World
Exemplar: mental
representation of a specific
episode, event, or
individual.
Copyright © 2002 by Allyn and Bacon
- 15. Knowledge: Our View of
Ourselves and the World
Schema: A mental
representation capturing
the general characteristics
of a particular class of
episodes, events, or
individuals.
Copyright © 2002 by Allyn and Bacon
- 16. Knowledge: Our View of
Ourselves and the World
Self Concept: A mental
representation
capturing our views and
beliefs about ourselves.
Copyright © 2002 by Allyn and Bacon
- 17. Knowledge: Our View of
Ourselves and the World
Reflected Appraisal Process:
The process through which
people come to know
themselves by observing or
imagining how others view
them.
Copyright © 2002 by Allyn and Bacon
- 18. Knowledge: Our View of
Ourselves and the World
Self Perception Process:
the process through
which people observe
their own behavior to
infer their own internal
characteristics.
Copyright © 2002 by Allyn and Bacon
- 19. Knowledge: Our View of
Ourselves and the World
Social Comparison: the
process through which
people come to know
themselves by comparing
their abilities, attitudes and
beliefs with those of others.
Copyright © 2002 by Allyn and Bacon
- 20. Feelings: Attitudes, Emotions,
and Moods
Attitudes: favorable or
unfavorable feelings
towards particular
people, objects, events
or ideas.
Copyright © 2002 by Allyn and Bacon
- 22. Feelings: Attitudes, Emotions,
and Moods
Emotions: relatively intense
feelings characterized by
physiological arousal and
complex cognitions (e.g.,
fear, anger, joy).
Emotions are more intense
than attitudes.
Copyright © 2002 by Allyn and Bacon
- 23. Feelings: Attitudes, Emotions,
and Moods
Moods: relatively long-
lasting feelings that are less
focused than emotions, and
not directed toward a
particular target.
Copyright © 2002 by Allyn and Bacon
- 24. Feelings
Focus on Method: Assessing
Attitudes, Emotions, and Moods
On a 9-point scale –
1=extremely sad
9=extremely happy
How do you feel right
now?
Copyright © 2002 by Allyn and Bacon
- 25. Feelings
Focus on Method: Assessing
Attitudes, Emotions, and Moods
The self-report method
asks a person directly
“how are you feeling?”
Self-report may not work
if people have reason to
hide their feelings.
Copyright © 2002 by Allyn and Bacon
- 26. Feelings
Focus on Method: Assessing
Attitudes, Emotions, and Moods
Self-report bias is reduced
by:
• Making responses
anonymous
• Leading participants to
believe that they are
Copyright © 2002 by Allyn and Bacon
- 27. Feelings
Focus on Method: Assessing
Attitudes, Emotions, and Moods
Feelings can also be inferred from
behavior (e.g. clenched fists, or frowns)
or from physiological measures (e.g.
heart rate, blood pressure)
Researchers search for convergence
between self-reports, behaviors, and
physiological measures.
Copyright © 2002 by Allyn and Bacon
- 28. Feelings
Genetic and Cultural
Foundations
Evidence for genetic
influences:
People from different societies
express and experience emotions
in surprisingly similar ways:
People in remote regions of the
world agree on facial expressions
for happiness, fear, anger, and
Copyright © 2002 by Allyn and Bacon
- 29. Feelings
Genetic and Cultural
Foundations
Evidence for genetic
influences:
Children born deaf, blind, and
brain damaged are unable to
learn emotional responses from
their social world.
Nevertheless, they show many
normal emotional reactions like
smiling, laughter, anger, and
Copyright © 2002 by Allyn and Bacon
- 30. Feelings
Genetic and Cultural
Foundations
Evidence for genetic
influences:
Behavior genetic studies
indicate a heritable
component to emotions and
moods expressed by related
individuals.
Copyright © 2002 by Allyn and Bacon
- 31. Feelings
Genetic and Cultural
Foundations
Evidence for cultural
influences:
People in different cultures learn
different rules about expressing
emotions.
Example: Utku Eskimos rarely
express anger; Awlad’Ali
Bedouins quickly express their
Copyright © 2002 by Allyn and Bacon
- 32. Feelings
Genetic and Cultural
Foundations
Classical conditioning:
Involuntary process
through which feelings
become associated with
new objects or events.
Copyright © 2002 by Allyn and Bacon
- 33. Feelings
Genetic and Cultural
Foundations
Instrumental learning:
The process through
which people learn new
voluntary responses by
being rewarded or
punished.
Copyright © 2002 by Allyn and Bacon
- 34. Feelings
Genetic and Cultural
Foundations
Observational learning:
The process through which
people learn by watching
others get rewarded or
punished.
Copyright © 2002 by Allyn and Bacon
- 35. Feelings
Proximate Contributors to
Feelings
Gently hold a pen between
your teeth, making sure
it doesn’t touch your lips.
Copyright © 2002 by Allyn and Bacon
- 36. Feelings
Proximate Contributors to
Feelings
Now grip the end of the pen
firmly with your lips,
making sure it doesn’t dip
downward.
Copyright © 2002 by Allyn and Bacon
- 37. Feelings
Proximate Contributors to
Feelings
In an experiment by
researchers Fritz Strack,
Leonard Martin and Sabine
Stepper, students read
cartoons while holding the pen
with either their teeth or their
lips.
Copyright © 2002 by Allyn and Bacon
- 38. Feelings
Proximate Contributors to
Feelings
Compared to control
participants who held the pen
in their hands, those who held
the pen in their teeth rated
cartoons as funnier.
Those who held the pen in their
lips rated the cartoons as less
funny.
Why?
Copyright © 2002 by Allyn and Bacon
- 39. Feelings
Proximate Contributors to
Feelings
Holding the pen between your
teeth contracts the facial
muscles into something like a
smile.
Copyright © 2002 by Allyn and Bacon
- 40. Feelings
Proximate Contributors to
Feelings
Holding the pen firmly
between the lips creates an
expression similar to an
angry grimace.
Copyright © 2002 by Allyn and Bacon
- 41. Feelings
Proximate Contributors to
Feelings
Our feelings are influenced
strongly be how we
appraise our situations.
Copyright © 2002 by Allyn and Bacon
- 42. esearc
h Feelings
Proximate Contributors to
Feelings
Who is happier following
Olympic performances –
Silver medalists or bronze
medalists?
Copyright © 2002 by Allyn and Bacon
- 43. esearc
h Feelings
Proximate Contributors to
Feelings
Researchers analyzed films
from 1992 Olympics, and
found that athletes who
won Bronze medals were
happier than those who
Why? Silver.
won
Copyright © 2002 by Allyn and Bacon
- 44. esearc
h Feelings
Proximate Contributors to
Feelings
Silver medalists talked about
how close they had come to a
Gold.
Bronze medalists imagined
winning no medal at all.
Counterfactual thinking -
Process of imagining
alternative versions of actual
Copyright © 2002 by Allyn and Bacon
- 45. Outline
The Situation
Persons as Situations: Mere
Presence, Affordances, and
Descriptive Norms
Focus on Social Dysfunction:
Descriptive Norms, Pluralistic
Ignorance, and Binge Drinking on
Campus
Rules: Injunctive Norms and
Scripted Situations
Strong Versus Weak Situations
Copyright © 2002 by Allyn and Bacon
- 46. Persons as Situations: Mere
Presence, Affordances, and
Descriptive Norms
Small schools are “undermanned”--
they need all their students.
Because of this, students participate
in more activities and feel more
challenged.
Large schools are “overmanned”--
they don’t need all their students.
Thus, students are less needed and
Copyright © 2002 by Allyn and Bacon
- 47. Persons
as
Situations
Affordance
Imagine you are at the company
picnic and you spot your new boss
sitting by himself.
This could be a good chance to
advance your career.
Copyright © 2002 by Allyn and Bacon
- 48. Persons
as
Situations
Affordance -
Opportunity or threat provided
by a situation.
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- 49. Persons
as
Situations
Descriptive norm -
Information about what people
commonly do in a situation.
Example: Many students wear
jeans to classes.
Copyright © 2002 by Allyn and Bacon
- 50. Persons
as
Situations
Pluralistic Ignorance
Imagine you are in your social
psychology class, and don’t
understand a concept the professor
just explained.
You look around and no one else
seems confused.
Not wanting to look like the only one
who doesn’t understand, you don’t
raise your hand.
Copyright © 2002 by Allyn and Bacon
- 51. Persons
as
Situations
Pluralistic Ignorance -
The phenomenon in which people in
a group misperceive the beliefs of
others because everyone in the
group is acting inconsistently with
their beliefs.
Copyright © 2002 by Allyn and Bacon
- 52. Focus on Social Dysfunction:
Descriptive Norms, Pluralistic
Ignorance, and Binge Drinking
on Campus
• Over 40 percent of students
binge drink at least twice a
month.
• Males are more likely to drink
than females (51% vs. 40%)
• Princeton researchers found
pluralistic ignorance plays a role
Copyright © 2002 by Allyn and Bacon
- 53. Focus on Social Dysfunction:
Descriptive Norms, Pluralistic
Ignorance, and Binge Drinking
on Campus
• Many students were
uncomfortable with drinking on
• campus guessed other students
Yet they
were not as uncomfortable
• Over time, men shift their
opinions to be more consistent
with their misperceptions of
Copyright © 2002 by Allyn and Bacon
- 54. Rules: Injunctive Norms and
Scripted Situations
Injunctive norm -
Rules that define what is
typically approved and
disapproved of in a
situation.
Copyright © 2002 by Allyn and Bacon
- 55. Rules: Injunctive Norms and
Scripted Situations
Scripted Situation -
A situation in which
certain events are
expected to occur in a
particular order.
Copyright © 2002 by Allyn and Bacon
- 56. Script For a Getting a Date
1. Two people notice each other.
2. They get caught staring, and smile.
3. Find out about one another from
friends.
4. They attempt to “accidentally” come
across one another again.
5. They get a friend to introduce them.
6. They begin a conversation.
7. One requests the other’s phone
Copyright © 2002 by Allyn and Bacon
- 57. Strong Versus Weak Situations
Strong situations demand
people act in particular ways.
Examples: Funeral, job interview.
Weak situations allow people
to behave in many different
ways.
Copyright © 2002 by Allyn and Bacon
- 58. Culture
Culture - the beliefs,
customs, habits, and
language shared by people
living in a particular time
and place
Copyright © 2002 by Allyn and Bacon
- 59. Culture
Individualist Culture -
A culture that socializes its
members to think of
themselves as individuals,
and to give priority to their
own personal goals.
Copyright © 2002 by Allyn and Bacon
- 60. Culture
Collectivist Culture -
A culture that socializes its
members to think of
themselves as members of
a larger group, and to place
the group’s concerns
before their own.
Copyright © 2002 by Allyn and Bacon
- 61. Culture
Where would you rank the
following five countries on
individualism?
• Canada –> # 4
• South Korea –> # 44
• United States–> # 1
• Japan –> # 22
• Mexico –> # 32 (Hofstede,
Copyright © 2002 by Allyn and Bacon
- 62. Outline
The Person and the
Situation Interact
Different Persons Respond
Differently to the Same Situation
Focus on Application: Person
Situation Fit in the Workplace
Situations Choose the Person
Persons Choose Their Situations
Different Situations Prime
Different Parts of the Person
Persons Change The Situation
Situations Change the Person
Copyright © 2002 by Allyn and Bacon
- 63. Different Persons Respond
Differently to the Same
Situation
Different people are attuned
to different parts of a
situation, and the same
situation means different
things to different people.
Copyright © 2002 by Allyn and Bacon
- 64. esearc
h
Different Persons Respond
Differently to the Same
Situation
Imagine you’ve agreed to
participate in an
experiment studying the
psychology of sports
performance.
The study involves a golf-
like putting task.
How do you think you’d do?
Copyright © 2002 by Allyn and Bacon
- 65. esearc
h
Different Persons Respond
Differently to the Same
Situation
Two groups of students
were asked to perform
this exact putting task.
The first group was told the
task measured “natural
athletic ability.”
Copyright © 2002 by Allyn and Bacon
- 66. esearc
h
Different Persons Respond
Differently to the Same
Situation
Two groups of students
were asked to perform
this exact putting task.
The second group was told
the task measured “sports
intelligence.”
Copyright © 2002 by Allyn and Bacon
- 67. esearc
h Motivation
Average
3 27.8
number of 0
2 23.1
strokes. 5
(higher 20
number 15
indicates 1
worse 0
performance) 5
Natural Ability Sports
Intelligence
White participants performed
worse than usual when told the
test measured “natural ability.”
Copyright © 2002 by Allyn and Bacon
- 68. esearc
h Motivation
Average
3 27.8 27.2
number of 0
2 23.1 23.3
strokes. 5
(higher 20
number 15
indicates 1
worse 0
performance) 5
Natural Ability Sports
Intelligence
Black participants performed
worse than usual when told the
test measured “sports
intelligence.”
Copyright © 2002 by Allyn and Bacon
- 69. esearc
h Motivation
Average
3 27.8 27.2
number of 0
2 23.1 23.3
strokes. 5
(higher 20
number 15
indicates 1
worse 0
performance) 5
Natural Ability Sports
Intelligence
Both groups appeared to do
worse when they had to worry
about re-enforcing pre-
existing stereotypes.Stone et al. (1999)
Copyright © 2002 by Allyn and Bacon
- 70. esearc
h Motivation
Average
3 27.8 27.2
number of 0
2 23.1 23.3
strokes. 5
(higher 20
number 15
indicates 1
worse 0
performance) 5
Natural Ability Sports
Intelligence
These findings illustrate how
different people respond
differently in the same
situations.
Copyright © 2002 by Allyn and Bacon
- 71. Different Persons Respond
Differently to the Same
Situation
(continued)
Person Situation Fit
The extent to which a person
and a situation are
compatible.
Copyright © 2002 by Allyn and Bacon
- 72. Focus on Application: Person
Situation Fit in the Workplace
When employees’ personal
characteristics –
interests, goals, abilities, traits
– fit with the demands and
opportunities of their
occupations, employees are
happier and more likely to stay
at their jobs.
Copyright © 2002 by Allyn and Bacon
- 73. Focus on Application: Person
Situation Fit in the Workplace
Other research illustrates
the value of having the
person fit not just the job
but the organization’s
culture.
Copyright © 2002 by Allyn and Bacon
- 74. Situations Choose the Person
Example: Athletic teams have
slots for only so many
players, so not everyone gets
the experience of playing on
the team.
Copyright © 2002 by Allyn and Bacon
- 75. Persons Choose Their
Situations
We choose situations based that
provide opportunities that fit
with our personal
characteristics.
Example: If you are an
introvert, a quiet evening at
home might be more appealing
than a crowded rock concert.
Copyright © 2002 by Allyn and Bacon
- 76. Different Situations Prime
Different Parts of the Person
Inside each one of us, there are
different motives, memories, and
feelings.
Each of these is likely to be
triggered by some situations
more than others.
Copyright © 2002 by Allyn and Bacon
- 77. Different Situations Prime
Different Parts of the Person
Example: After watching a slapstick
comedy that primes memories of
innocent accidents, an ambiguous
collision with a stranger may draw one
reaction:
(“Oops. How clumsy of me!”)
But a blow-em-up action thriller may
trigger your inner Rambo:
Copyright © 2002 by Allyn and Bacon
- 78. Persons Change The Situation
Sometimes people change
situations to better achieve
their goals.
(a teacher will set up her class
so that her students get along)
Other times people change
situations inadvertently.
(depressed college students may
depress their roommates)
Copyright © 2002 by Allyn and Bacon
- 79. Situations Change the Person
You may be a different
person after spending time in
a situation.
Example: Two similar high
school students may be very
different after one spends four
years in the military while the
other is in a liberal arts college.
Copyright © 2002 by Allyn and Bacon
- 80. Situations Change the Person
Socialization
The process through which a
culture teaches its members
about its beliefs, customs,
habits, and language.
Copyright © 2002 by Allyn and Bacon