SlideShare une entreprise Scribd logo
1  sur  20
Strategic Meeting Management Programs Meeting Planning   Made Simple
Today’s Agenda ,[object Object],[object Object],[object Object]
Knock, Knock ,[object Object],[object Object],[object Object],[object Object],[object Object],Who’s there?
The Problem ,[object Object],[object Object],[object Object],[object Object],[object Object]
Strategic Meetings Management: Definitions ,[object Object],“ SMM concentrates on meeting and event-related processes, spend, volumes, standards and suppliers to achieve  quantitative cost-savings, superior service  and effective  risk mitigation.” NBTA Groups and Meetings Committee AKA: “Meeting Consolidation” The consolidation of meeting and/or event planning into a centralized, organization-wide, process.
The Objectives of SMM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where did SMM Start?  In Travel Travel Department THEN NOW Meeting Planning Department
Where did SMM Start? In 3 Industries Pharmaceutical Financial Technology THEN NOW Companies of all kinds
Sharing Some Numbers – Making the Case The missing pieces of a larger puzzle   80% of meetings are usually not tracked and managed The Hidden  Spend 60% of annual air volume or 0.5 % – 1% of annual sales volume Average Company Meeting Spend Estimated Organizations can save up to 20 % (estimated)  of meeting related direct cost
Meetings Management: Savings Analysis Aberdeen Group, 2008
Key Reasons to Implement a Strategic Meetings Management Program ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reasons Continued… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SMMP Foundation There’s not just one way…does not have to be all or nothing strategy: Small businesses can adopt SMMP piecemeal
Implementation of a Strategic Meeting Management Program
Key Components   ,[object Object],[object Object],Registration Gain knowledge of event in advance to measure support of company / department objectives.  Require approval and registration in advance of the start of logistical planning.  Acquire tracking number so all through process knows approval has been made.
Components continued… Sourcing/Procurement Hotel/Destination selection, negotiation and contracting process risk management Acquisition / Purchasing   Limit the methods for meeting related expenses Increase the organizations ability to scrutinize expenditures associated with meetings. Planning / Execution Implement technologies to streamline planning and execution Data Analysis / Reporting Collection of meeting data to compare with planned outcome performance. Formulate possible performance metrics to compare against in future such as F&B budget, cost per attendee, etc.
Technology! Bringing it all together
Getting Started ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Additional Thoughts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ron Puglisi Vice President of Global Accounts  ConferenceDirect 512-965-4160 [email_address]

Contenu connexe

Tendances

Bank operations manager kpi
Bank operations manager kpiBank operations manager kpi
Bank operations manager kpikateszex
 
25 KPIs Every Manager Needs To Know
25 KPIs Every Manager Needs To Know25 KPIs Every Manager Needs To Know
25 KPIs Every Manager Needs To KnowBernard Marr
 
Developing Metrics and KPI (Key Performance Indicators
Developing Metrics and KPI (Key Performance IndicatorsDeveloping Metrics and KPI (Key Performance Indicators
Developing Metrics and KPI (Key Performance IndicatorsVictor Holman
 
Multi-function Shared Services center - an emerging trend
Multi-function Shared Services center - an emerging trendMulti-function Shared Services center - an emerging trend
Multi-function Shared Services center - an emerging trendZinnov
 
Overview of Key Performance Indicators
Overview of Key Performance IndicatorsOverview of Key Performance Indicators
Overview of Key Performance IndicatorsMicheal Axelsen
 
Global In-House to Global Capability Centres
Global In-House to Global Capability CentresGlobal In-House to Global Capability Centres
Global In-House to Global Capability Centresaakash malhotra
 
2010 sample board presentation
2010 sample board presentation2010 sample board presentation
2010 sample board presentationkipmcc
 
Business systems and procedures
Business systems and proceduresBusiness systems and procedures
Business systems and proceduresMadhu Shridhar
 
Key account manager kpi
Key account manager kpiKey account manager kpi
Key account manager kpikenfumarit
 
Kpi calculation formula
Kpi calculation formulaKpi calculation formula
Kpi calculation formulamohablackdavis
 
Understanding KPIs and Key Metrics
Understanding KPIs and Key MetricsUnderstanding KPIs and Key Metrics
Understanding KPIs and Key MetricsHank Boyer
 
Examples of KPIs for Finance Manager: KPI of Finance Manager, How to Measure ...
Examples of KPIs for Finance Manager: KPI of Finance Manager, How to Measure ...Examples of KPIs for Finance Manager: KPI of Finance Manager, How to Measure ...
Examples of KPIs for Finance Manager: KPI of Finance Manager, How to Measure ...The-KPI-Examples-Review
 
Au-delà de l'Agile : Retour d'expérience Lean IT
Au-delà de l'Agile : Retour d'expérience Lean ITAu-delà de l'Agile : Retour d'expérience Lean IT
Au-delà de l'Agile : Retour d'expérience Lean ITOperae Partners
 
Balanced scorecard-ppt
Balanced scorecard-pptBalanced scorecard-ppt
Balanced scorecard-pptPhuong Dx
 
Technical manager kpi
Technical manager kpiTechnical manager kpi
Technical manager kpijonhsoption
 

Tendances (20)

Bank operations manager kpi
Bank operations manager kpiBank operations manager kpi
Bank operations manager kpi
 
25 KPIs Every Manager Needs To Know
25 KPIs Every Manager Needs To Know25 KPIs Every Manager Needs To Know
25 KPIs Every Manager Needs To Know
 
Developing Metrics and KPI (Key Performance Indicators
Developing Metrics and KPI (Key Performance IndicatorsDeveloping Metrics and KPI (Key Performance Indicators
Developing Metrics and KPI (Key Performance Indicators
 
Strategic Operations Management
Strategic Operations ManagementStrategic Operations Management
Strategic Operations Management
 
Multi-function Shared Services center - an emerging trend
Multi-function Shared Services center - an emerging trendMulti-function Shared Services center - an emerging trend
Multi-function Shared Services center - an emerging trend
 
Overview of Key Performance Indicators
Overview of Key Performance IndicatorsOverview of Key Performance Indicators
Overview of Key Performance Indicators
 
Global In-House to Global Capability Centres
Global In-House to Global Capability CentresGlobal In-House to Global Capability Centres
Global In-House to Global Capability Centres
 
2010 sample board presentation
2010 sample board presentation2010 sample board presentation
2010 sample board presentation
 
Business systems and procedures
Business systems and proceduresBusiness systems and procedures
Business systems and procedures
 
Key account manager kpi
Key account manager kpiKey account manager kpi
Key account manager kpi
 
Financial kra
Financial kraFinancial kra
Financial kra
 
Kpi calculation formula
Kpi calculation formulaKpi calculation formula
Kpi calculation formula
 
Understanding KPIs and Key Metrics
Understanding KPIs and Key MetricsUnderstanding KPIs and Key Metrics
Understanding KPIs and Key Metrics
 
KRA & KPI
KRA & KPIKRA & KPI
KRA & KPI
 
Performance-Management (KPIs)
Performance-Management (KPIs)Performance-Management (KPIs)
Performance-Management (KPIs)
 
Examples of KPIs for Finance Manager: KPI of Finance Manager, How to Measure ...
Examples of KPIs for Finance Manager: KPI of Finance Manager, How to Measure ...Examples of KPIs for Finance Manager: KPI of Finance Manager, How to Measure ...
Examples of KPIs for Finance Manager: KPI of Finance Manager, How to Measure ...
 
Au-delà de l'Agile : Retour d'expérience Lean IT
Au-delà de l'Agile : Retour d'expérience Lean ITAu-delà de l'Agile : Retour d'expérience Lean IT
Au-delà de l'Agile : Retour d'expérience Lean IT
 
Performance indices
Performance indicesPerformance indices
Performance indices
 
Balanced scorecard-ppt
Balanced scorecard-pptBalanced scorecard-ppt
Balanced scorecard-ppt
 
Technical manager kpi
Technical manager kpiTechnical manager kpi
Technical manager kpi
 

En vedette

Meeting Management
Meeting ManagementMeeting Management
Meeting Managementeph-hr
 
Intro To Alignment By Design
Intro To Alignment By DesignIntro To Alignment By Design
Intro To Alignment By DesignThomas Bradley
 
Sales Webinar | The Difference Between Being A Good And A Great Sales Manager
Sales Webinar | The Difference Between Being A Good And A Great Sales ManagerSales Webinar | The Difference Between Being A Good And A Great Sales Manager
Sales Webinar | The Difference Between Being A Good And A Great Sales ManagerAltify
 
2011 ESDN Calendar of Events
2011 ESDN Calendar of Events2011 ESDN Calendar of Events
2011 ESDN Calendar of EventsJacqueline Wolven
 
Bbl Breakthrough Leadership Mod 11 17 July2008
Bbl Breakthrough Leadership Mod 11 17 July2008Bbl Breakthrough Leadership Mod 11 17 July2008
Bbl Breakthrough Leadership Mod 11 17 July2008Kimberly Wiefling
 
14. motivating the sales force
14. motivating the sales force14. motivating the sales force
14. motivating the sales forceSunitha Ratnakaram
 
One Squared Presentation: Dan Tyre - Hiring & Motivating Sales Millennials
One Squared Presentation: Dan Tyre - Hiring & Motivating Sales MillennialsOne Squared Presentation: Dan Tyre - Hiring & Motivating Sales Millennials
One Squared Presentation: Dan Tyre - Hiring & Motivating Sales MillennialsLeighton Interactive
 
Sales Excellence Overview.Final
Sales Excellence Overview.FinalSales Excellence Overview.Final
Sales Excellence Overview.FinalEvan Sanchez
 
Selling effective techniques that work!
Selling effective techniques that work!Selling effective techniques that work!
Selling effective techniques that work!Tania Aslam
 
Sales Mastership: The Difference Between Good and Great Sales Professionals
Sales Mastership: The Difference Between Good and Great Sales ProfessionalsSales Mastership: The Difference Between Good and Great Sales Professionals
Sales Mastership: The Difference Between Good and Great Sales ProfessionalsRalph Barsi
 
To prepare a sales meeting agenda
To prepare a sales meeting agendaTo prepare a sales meeting agenda
To prepare a sales meeting agendarinjanpal
 
10 Sales Meeting Ideas
10 Sales Meeting Ideas10 Sales Meeting Ideas
10 Sales Meeting IdeasMelinda Brody
 
Motivating and leading the sales force
Motivating and leading the sales forceMotivating and leading the sales force
Motivating and leading the sales forceAvinash Singh
 
Event planning 101
Event planning 101Event planning 101
Event planning 101Rachel Weber
 
Be a good or great sales team?
Be a good or great sales team?Be a good or great sales team?
Be a good or great sales team?Jonathan Hartley
 

En vedette (20)

Meeting Management
Meeting ManagementMeeting Management
Meeting Management
 
Intro To Alignment By Design
Intro To Alignment By DesignIntro To Alignment By Design
Intro To Alignment By Design
 
Selling techniques
Selling techniquesSelling techniques
Selling techniques
 
Sales Webinar | The Difference Between Being A Good And A Great Sales Manager
Sales Webinar | The Difference Between Being A Good And A Great Sales ManagerSales Webinar | The Difference Between Being A Good And A Great Sales Manager
Sales Webinar | The Difference Between Being A Good And A Great Sales Manager
 
2011 ESDN Calendar of Events
2011 ESDN Calendar of Events2011 ESDN Calendar of Events
2011 ESDN Calendar of Events
 
Bbl Breakthrough Leadership Mod 11 17 July2008
Bbl Breakthrough Leadership Mod 11 17 July2008Bbl Breakthrough Leadership Mod 11 17 July2008
Bbl Breakthrough Leadership Mod 11 17 July2008
 
Good To Great
Good To GreatGood To Great
Good To Great
 
14. motivating the sales force
14. motivating the sales force14. motivating the sales force
14. motivating the sales force
 
One Squared Presentation: Dan Tyre - Hiring & Motivating Sales Millennials
One Squared Presentation: Dan Tyre - Hiring & Motivating Sales MillennialsOne Squared Presentation: Dan Tyre - Hiring & Motivating Sales Millennials
One Squared Presentation: Dan Tyre - Hiring & Motivating Sales Millennials
 
Sales Excellence Overview.Final
Sales Excellence Overview.FinalSales Excellence Overview.Final
Sales Excellence Overview.Final
 
Selling effective techniques that work!
Selling effective techniques that work!Selling effective techniques that work!
Selling effective techniques that work!
 
Sales Mastership: The Difference Between Good and Great Sales Professionals
Sales Mastership: The Difference Between Good and Great Sales ProfessionalsSales Mastership: The Difference Between Good and Great Sales Professionals
Sales Mastership: The Difference Between Good and Great Sales Professionals
 
To prepare a sales meeting agenda
To prepare a sales meeting agendaTo prepare a sales meeting agenda
To prepare a sales meeting agenda
 
5S
5S5S
5S
 
10 Sales Meeting Ideas
10 Sales Meeting Ideas10 Sales Meeting Ideas
10 Sales Meeting Ideas
 
Effective Meetings
Effective MeetingsEffective Meetings
Effective Meetings
 
Sales meeting
Sales meetingSales meeting
Sales meeting
 
Motivating and leading the sales force
Motivating and leading the sales forceMotivating and leading the sales force
Motivating and leading the sales force
 
Event planning 101
Event planning 101Event planning 101
Event planning 101
 
Be a good or great sales team?
Be a good or great sales team?Be a good or great sales team?
Be a good or great sales team?
 

Similaire à Strategic Meeting Management Presentation 2009

AnCon09 Strategic
AnCon09 StrategicAnCon09 Strategic
AnCon09 Strategicsnispel
 
Advancing Your SMMP - Globally
Advancing Your SMMP - GloballyAdvancing Your SMMP - Globally
Advancing Your SMMP - GloballyPCMAHQ
 
Implementing Balance Scorecard
Implementing Balance ScorecardImplementing Balance Scorecard
Implementing Balance ScorecardAnand Subramaniam
 
Stretch Ariba Commerce Strategic Procurement
Stretch Ariba Commerce Strategic ProcurementStretch Ariba Commerce Strategic Procurement
Stretch Ariba Commerce Strategic ProcurementSAP Ariba
 
Balanced Scorecard Presentation
Balanced Scorecard PresentationBalanced Scorecard Presentation
Balanced Scorecard Presentationtimadams2323
 
BalanceScorecard-AnEffectiveTool
BalanceScorecard-AnEffectiveToolBalanceScorecard-AnEffectiveTool
BalanceScorecard-AnEffectiveTooljshreemdra
 
SIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark Survey
SIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark SurveySIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark Survey
SIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark SurveyCoupa Software
 
Bsc workshop
Bsc workshopBsc workshop
Bsc workshopparag11
 
ACCA CFO Forum Final Presentation
ACCA CFO Forum Final PresentationACCA CFO Forum Final Presentation
ACCA CFO Forum Final PresentationMutenga Tagarira
 
Procurement Leaders Forum 2010 - Berkshire Bank - From Concept to Control
Procurement Leaders Forum 2010 - Berkshire Bank - From Concept to ControlProcurement Leaders Forum 2010 - Berkshire Bank - From Concept to Control
Procurement Leaders Forum 2010 - Berkshire Bank - From Concept to ControlCoupa Software
 
IIR IT naklady (english)
IIR IT naklady (english)IIR IT naklady (english)
IIR IT naklady (english)Marek Blazek
 
CPA Week 2015 Commercial Acumen Presentation - Kym Williams, BRS
CPA Week 2015 Commercial Acumen Presentation - Kym Williams, BRSCPA Week 2015 Commercial Acumen Presentation - Kym Williams, BRS
CPA Week 2015 Commercial Acumen Presentation - Kym Williams, BRSSarah Edson
 

Similaire à Strategic Meeting Management Presentation 2009 (20)

Pacific World: SMM Guidelines
Pacific World: SMM GuidelinesPacific World: SMM Guidelines
Pacific World: SMM Guidelines
 
AnCon09 Strategic
AnCon09 StrategicAnCon09 Strategic
AnCon09 Strategic
 
Advancing Your SMMP - Globally
Advancing Your SMMP - GloballyAdvancing Your SMMP - Globally
Advancing Your SMMP - Globally
 
Implementing Balance Scorecard
Implementing Balance ScorecardImplementing Balance Scorecard
Implementing Balance Scorecard
 
Stretch Ariba Commerce Strategic Procurement
Stretch Ariba Commerce Strategic ProcurementStretch Ariba Commerce Strategic Procurement
Stretch Ariba Commerce Strategic Procurement
 
Balanced Scorecard Presentation
Balanced Scorecard PresentationBalanced Scorecard Presentation
Balanced Scorecard Presentation
 
BalanceScorecard-AnEffectiveTool
BalanceScorecard-AnEffectiveToolBalanceScorecard-AnEffectiveTool
BalanceScorecard-AnEffectiveTool
 
SIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark Survey
SIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark SurveySIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark Survey
SIG Global Summit 2010 - Williams-Sonoma - Beyond the Benchmark Survey
 
StarCite Brief
StarCite BriefStarCite Brief
StarCite Brief
 
Dewicki
DewickiDewicki
Dewicki
 
Bsc workshop
Bsc workshopBsc workshop
Bsc workshop
 
ACCA CFO Forum Final Presentation
ACCA CFO Forum Final PresentationACCA CFO Forum Final Presentation
ACCA CFO Forum Final Presentation
 
Procurement Leaders Forum 2010 - Berkshire Bank - From Concept to Control
Procurement Leaders Forum 2010 - Berkshire Bank - From Concept to ControlProcurement Leaders Forum 2010 - Berkshire Bank - From Concept to Control
Procurement Leaders Forum 2010 - Berkshire Bank - From Concept to Control
 
CRM Blueprint For NFPs
CRM Blueprint For NFPsCRM Blueprint For NFPs
CRM Blueprint For NFPs
 
Reducing DSO
Reducing DSOReducing DSO
Reducing DSO
 
Reducing DSO
Reducing DSOReducing DSO
Reducing DSO
 
Reducing dso
Reducing dsoReducing dso
Reducing dso
 
IIR IT naklady (english)
IIR IT naklady (english)IIR IT naklady (english)
IIR IT naklady (english)
 
CPA Week 2015 Commercial Acumen Presentation - Kym Williams, BRS
CPA Week 2015 Commercial Acumen Presentation - Kym Williams, BRSCPA Week 2015 Commercial Acumen Presentation - Kym Williams, BRS
CPA Week 2015 Commercial Acumen Presentation - Kym Williams, BRS
 
Balanced scorecard
Balanced scorecardBalanced scorecard
Balanced scorecard
 

Strategic Meeting Management Presentation 2009

  • 1. Strategic Meeting Management Programs Meeting Planning Made Simple
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Where did SMM Start? In Travel Travel Department THEN NOW Meeting Planning Department
  • 8. Where did SMM Start? In 3 Industries Pharmaceutical Financial Technology THEN NOW Companies of all kinds
  • 9. Sharing Some Numbers – Making the Case The missing pieces of a larger puzzle 80% of meetings are usually not tracked and managed The Hidden Spend 60% of annual air volume or 0.5 % – 1% of annual sales volume Average Company Meeting Spend Estimated Organizations can save up to 20 % (estimated) of meeting related direct cost
  • 10. Meetings Management: Savings Analysis Aberdeen Group, 2008
  • 11.
  • 12.
  • 13. SMMP Foundation There’s not just one way…does not have to be all or nothing strategy: Small businesses can adopt SMMP piecemeal
  • 14. Implementation of a Strategic Meeting Management Program
  • 15.
  • 16. Components continued… Sourcing/Procurement Hotel/Destination selection, negotiation and contracting process risk management Acquisition / Purchasing Limit the methods for meeting related expenses Increase the organizations ability to scrutinize expenditures associated with meetings. Planning / Execution Implement technologies to streamline planning and execution Data Analysis / Reporting Collection of meeting data to compare with planned outcome performance. Formulate possible performance metrics to compare against in future such as F&B budget, cost per attendee, etc.
  • 17. Technology! Bringing it all together
  • 18.
  • 19.
  • 20. Ron Puglisi Vice President of Global Accounts ConferenceDirect 512-965-4160 [email_address]