SlideShare une entreprise Scribd logo
1  sur  34
LEGO® SERIOUS PLAY



Exploring User Requirements
with Lego®


OLIVER SCHIROK




LEGO, the LEGO logo, the
Brick, Knob configuration and
the Minifigure are trademarks of
the LEGO Group.

All images are copyrighted.


1                                 SCHIROK BY DESIGN
2
                    Build.

SCHIROK BY DESIGN




                             Credits: http://www.dispatchwork.info/bocchignano/
3
                    Remember.

SCHIROK BY DESIGN




                                Credits:http://www.markusdollinger.de
4
                    Copy.

SCHIROK BY DESIGN




                      Credits: spielefilmetechnik.de via http://www.newspoint.cc/artikel/Digital/Halo_Master_Chief_und_iPhone_aus_LEGO_59320.html
5
                                Credits: http://www.flickr.com/photos/simonjamesjohnson/4225948859/




                    Succeed.



                               Credits: http://www.flickr.com/photos/ryanmcnaught/6681417451/
SCHIROK BY DESIGN
6
                    Imagine.




                               Credits: Jung van Matt via http://www.designtagebuch.de/lego-imagine/
SCHIROK BY DESIGN
7
                    Tell a story.
SCHIROK BY DESIGN




                                    Credits: http://www.flickr.com/photos/61874800@N07/5900145258/
8
                    Think big.
SCHIROK BY DESIGN




                                 Credits: http://www.lostateminor.com/2010/08/12/dave-degobbis-lego-crawler-town/
9
                    Model.
SCHIROK BY DESIGN




                             Credits: http://blog.lpainc.com/lpa-blog/bid/26847/Lego-Architect-Series-A-Kid-Architect-s-Dream-Come-True
10
                    Play!
SCHIROK BY DESIGN




                            Credits: http://www.flickr.com/photos/samuelchristian/2863334005/
Seriously Play!
11                     SCHIROK BY DESIGN
Why play?



      There's a huge difference between
     «asking» people what they want and
        «finding out» what they want.
                   MARK HURST




12                                        SCHIROK BY DESIGN
User Experience


       People
       Context
      Contents
      Processes
      Interface




13                     SCHIROK BY DESIGN
14   SCHIROK BY DESIGN
Workshop




     Let’s find (hidden) requirements!




15                                       SCHIROK BY DESIGN
What we need:



                    Build a model
                    that represents
                    your favorite
                    actor and his
                    expectations.




     Lego bricks    Challenges        Creative space



16                                                SCHIROK BY DESIGN
The Serious Play Process



P Understand the challenge.

P Build a metaphorical model.

P Share the meaning as a story.




 17                               SCHIROK BY DESIGN
Challenge No. 1
     «Build a model that represents your favorite actor and his expectations.»




18                                                                               SCHIROK BY DESIGN
Basic principles



P Think with your hands.

P The model is your answer to the
     challenge.
P Use Lego bricks as metaphors.

P Listen with your eyes.

P Focus on the models, not the people.




19                                       SCHIROK BY DESIGN
20   SCHIROK BY DESIGN
21   SCHIROK BY DESIGN
22   SCHIROK BY DESIGN
23   SCHIROK BY DESIGN
Challenge No. 2-4




24                       SCHIROK BY DESIGN
25   SCHIROK BY DESIGN
26   SCHIROK BY DESIGN
Results

     Why play?




27               SCHIROK BY DESIGN
One of the
deliverables:
User types with
pain points and
user stories

 28               SCHIROK BY DESIGN
Understanding the
context:
The organizational
structure with
relations and
processes



      29             SCHIROK BY DESIGN
Website




                  Why play?




Getting closer:
Use cases

        30                    SCHIROK BY DESIGN
Pros



P Tangible: doing, not talking

P Lego bricks: a common language

P Focus on the individual: Everybody is heard.

P Focus on the bricks, stay on topic

P Much more concrete than brainstorming: Externalize, Reflect

P Surprisingly effective




31                                                              SCHIROK BY DESIGN
Cons



P Time/Costs

P Completeness of user requirements

P Willingness to dare

P Documentation of stories/results




32                                    SCHIROK BY DESIGN
Links



P seriousplay.com – Official Website of Lego Serious Play

P webatelier.net – Paper: User Requirements with Lego

P seriousplaypro.com – Community for users/facilitators




33                                                          SCHIROK BY DESIGN
34
                      @schirok
                    schirok.com
SCHIROK BY DESIGN




                                  Credits: http://seriousplaypro.com/2012/01/14/the-unbearable-lightness-of-bricks-the-israeli-hazard/

Contenu connexe

En vedette

Documento 45 diapositivas de empowerment
Documento 45 diapositivas de empowermentDocumento 45 diapositivas de empowerment
Documento 45 diapositivas de empowermentpaolafabre
 
Predictive testing of opportunities example report
Predictive testing of opportunities example reportPredictive testing of opportunities example report
Predictive testing of opportunities example reportThe Inovo Group
 
Designing Innovation Ecosystems | Keynote Address to the 2016 ANZRSAI Meeting...
Designing Innovation Ecosystems | Keynote Address to the 2016 ANZRSAI Meeting...Designing Innovation Ecosystems | Keynote Address to the 2016 ANZRSAI Meeting...
Designing Innovation Ecosystems | Keynote Address to the 2016 ANZRSAI Meeting...Ed Morrison
 
Real time strategy for you
Real time strategy for youReal time strategy for you
Real time strategy for youextrategy
 
Detection and Surveillance of Antibiotic Resistance Genes From Food and Ferti...
Detection and Surveillance of Antibiotic Resistance Genes From Food and Ferti...Detection and Surveillance of Antibiotic Resistance Genes From Food and Ferti...
Detection and Surveillance of Antibiotic Resistance Genes From Food and Ferti...QIAGEN
 
MACL Lego Workshop Slideshow
MACL Lego Workshop SlideshowMACL Lego Workshop Slideshow
MACL Lego Workshop Slideshowleahyj
 
What Participants said about our “Creativity in Business” Workshop
What Participants said about our “Creativity in Business” WorkshopWhat Participants said about our “Creativity in Business” Workshop
What Participants said about our “Creativity in Business” WorkshopKevin Lee
 
Lego® serious play™ english
Lego® serious play™ englishLego® serious play™ english
Lego® serious play™ englishCarlos Martinez
 
2013 patriots kick off
2013 patriots kick off2013 patriots kick off
2013 patriots kick offvjones3159
 
LEGO® SERIOUS PLAY® GALLERY & STORIES
LEGO® SERIOUS PLAY®  GALLERY & STORIES LEGO® SERIOUS PLAY®  GALLERY & STORIES
LEGO® SERIOUS PLAY® GALLERY & STORIES Rachele Soliera
 
Certificate IV Frontline Management Powerpoint Overview
Certificate IV Frontline Management Powerpoint OverviewCertificate IV Frontline Management Powerpoint Overview
Certificate IV Frontline Management Powerpoint Overviewmanagement_consultancy
 
Case4 lego embracing change by combining bi with flexible information system 2
Case4  lego embracing change by combining bi with flexible  information system 2Case4  lego embracing change by combining bi with flexible  information system 2
Case4 lego embracing change by combining bi with flexible information system 2dyadelm
 
Tasting the LSP method for HE with a twist
Tasting the LSP method for HE with a twistTasting the LSP method for HE with a twist
Tasting the LSP method for HE with a twistChrissi Nerantzi
 
Using LEGO® to aid reflection on practice through metaphors
Using LEGO® to aid reflection on practice through metaphorsUsing LEGO® to aid reflection on practice through metaphors
Using LEGO® to aid reflection on practice through metaphorsChrissi Nerantzi
 

En vedette (19)

Documento 45 diapositivas de empowerment
Documento 45 diapositivas de empowermentDocumento 45 diapositivas de empowerment
Documento 45 diapositivas de empowerment
 
Let's talk about creativity truth or dare final
Let's talk about creativity truth or dare finalLet's talk about creativity truth or dare final
Let's talk about creativity truth or dare final
 
Predictive testing of opportunities example report
Predictive testing of opportunities example reportPredictive testing of opportunities example report
Predictive testing of opportunities example report
 
Designing Innovation Ecosystems | Keynote Address to the 2016 ANZRSAI Meeting...
Designing Innovation Ecosystems | Keynote Address to the 2016 ANZRSAI Meeting...Designing Innovation Ecosystems | Keynote Address to the 2016 ANZRSAI Meeting...
Designing Innovation Ecosystems | Keynote Address to the 2016 ANZRSAI Meeting...
 
Real time strategy for you
Real time strategy for youReal time strategy for you
Real time strategy for you
 
Detection and Surveillance of Antibiotic Resistance Genes From Food and Ferti...
Detection and Surveillance of Antibiotic Resistance Genes From Food and Ferti...Detection and Surveillance of Antibiotic Resistance Genes From Food and Ferti...
Detection and Surveillance of Antibiotic Resistance Genes From Food and Ferti...
 
MACL Lego Workshop Slideshow
MACL Lego Workshop SlideshowMACL Lego Workshop Slideshow
MACL Lego Workshop Slideshow
 
Lego co english lab
Lego co english labLego co english lab
Lego co english lab
 
What Participants said about our “Creativity in Business” Workshop
What Participants said about our “Creativity in Business” WorkshopWhat Participants said about our “Creativity in Business” Workshop
What Participants said about our “Creativity in Business” Workshop
 
Lego® serious play™ english
Lego® serious play™ englishLego® serious play™ english
Lego® serious play™ english
 
2013 patriots kick off
2013 patriots kick off2013 patriots kick off
2013 patriots kick off
 
Lego workshop
Lego workshopLego workshop
Lego workshop
 
I loo o ove lego!
I loo o ove lego!I loo o ove lego!
I loo o ove lego!
 
LEGO® SERIOUS PLAY® GALLERY & STORIES
LEGO® SERIOUS PLAY®  GALLERY & STORIES LEGO® SERIOUS PLAY®  GALLERY & STORIES
LEGO® SERIOUS PLAY® GALLERY & STORIES
 
Certificate IV Frontline Management Powerpoint Overview
Certificate IV Frontline Management Powerpoint OverviewCertificate IV Frontline Management Powerpoint Overview
Certificate IV Frontline Management Powerpoint Overview
 
Case4 lego embracing change by combining bi with flexible information system 2
Case4  lego embracing change by combining bi with flexible  information system 2Case4  lego embracing change by combining bi with flexible  information system 2
Case4 lego embracing change by combining bi with flexible information system 2
 
Tasting the LSP method for HE with a twist
Tasting the LSP method for HE with a twistTasting the LSP method for HE with a twist
Tasting the LSP method for HE with a twist
 
Lego Serious PLay i Sverige
Lego Serious PLay i SverigeLego Serious PLay i Sverige
Lego Serious PLay i Sverige
 
Using LEGO® to aid reflection on practice through metaphors
Using LEGO® to aid reflection on practice through metaphorsUsing LEGO® to aid reflection on practice through metaphors
Using LEGO® to aid reflection on practice through metaphors
 

Similaire à Exploring User Requirements with Lego®

Shut Up and Take My Money: LEGO Does Crowdsourcing
Shut Up and Take My Money: LEGO Does CrowdsourcingShut Up and Take My Money: LEGO Does Crowdsourcing
Shut Up and Take My Money: LEGO Does CrowdsourcingTim Courtney
 
The good, the bad, the ugly of UX Recruiting
The good, the bad, the ugly of UX RecruitingThe good, the bad, the ugly of UX Recruiting
The good, the bad, the ugly of UX RecruitingJason Mesut
 
Set Up, Step Back, Shut Up: The Secrets Behind Lego's Social Media Success
Set Up, Step Back, Shut Up: The Secrets Behind Lego's Social Media SuccessSet Up, Step Back, Shut Up: The Secrets Behind Lego's Social Media Success
Set Up, Step Back, Shut Up: The Secrets Behind Lego's Social Media SuccessGraham Brown
 
Future Of Play - Keynote MIT 2010 - Sandbox Summit
Future Of Play - Keynote  MIT 2010 - Sandbox SummitFuture Of Play - Keynote  MIT 2010 - Sandbox Summit
Future Of Play - Keynote MIT 2010 - Sandbox Summitfrog
 
Future Of Play (Keynote:MIT:2010:Sandbox Summit)
Future Of Play (Keynote:MIT:2010:Sandbox Summit)Future Of Play (Keynote:MIT:2010:Sandbox Summit)
Future Of Play (Keynote:MIT:2010:Sandbox Summit)Laura Seargeant Richardson
 
Kickstarting Innovation within the Museum - Presentation at MCN2012
Kickstarting Innovation within the Museum - Presentation at MCN2012Kickstarting Innovation within the Museum - Presentation at MCN2012
Kickstarting Innovation within the Museum - Presentation at MCN2012Elizabeth Neely
 
Project Highlights 1997 - 2018 TheMotionGraphicStudio.com
Project Highlights 1997 - 2018 TheMotionGraphicStudio.comProject Highlights 1997 - 2018 TheMotionGraphicStudio.com
Project Highlights 1997 - 2018 TheMotionGraphicStudio.comChristopherPerry41
 
Upgrade Your Offer! How to Sell Business Value
Upgrade Your Offer! How to Sell Business ValueUpgrade Your Offer! How to Sell Business Value
Upgrade Your Offer! How to Sell Business ValueJakob Persson
 
Bradfield, Chris - Godot engine game development projects_ build five cross-p...
Bradfield, Chris - Godot engine game development projects_ build five cross-p...Bradfield, Chris - Godot engine game development projects_ build five cross-p...
Bradfield, Chris - Godot engine game development projects_ build five cross-p...Francisco S. Barralaga
 
Jobs to Thrill Your Inner Child: A Life of LEGO
Jobs to Thrill Your Inner Child: A Life of LEGOJobs to Thrill Your Inner Child: A Life of LEGO
Jobs to Thrill Your Inner Child: A Life of LEGOmadlytroupe9498
 
DePaul College Prep Steam Lab
DePaul College Prep Steam LabDePaul College Prep Steam Lab
DePaul College Prep Steam LabDaniel X. O'Neil
 
Jaslowski_2yr Portfolio_Spring 2015
Jaslowski_2yr Portfolio_Spring 2015Jaslowski_2yr Portfolio_Spring 2015
Jaslowski_2yr Portfolio_Spring 2015Mike Jaslowski
 
We Are All Designers of Play (Rethinking Toy Design)
We Are All Designers of Play (Rethinking Toy Design)We Are All Designers of Play (Rethinking Toy Design)
We Are All Designers of Play (Rethinking Toy Design)Laura Seargeant Richardson
 
But I'm a Bloody Designer!
But I'm a Bloody Designer!But I'm a Bloody Designer!
But I'm a Bloody Designer!Mike Stenhouse
 
2016 AR Summer School - Lecture4
2016 AR Summer School - Lecture42016 AR Summer School - Lecture4
2016 AR Summer School - Lecture4Mark Billinghurst
 
SVC UX class - Prototyping + Testing
SVC UX class - Prototyping + TestingSVC UX class - Prototyping + Testing
SVC UX class - Prototyping + TestingLeanna Gingras
 
Bridging the designer-developer gap
Bridging the designer-developer gapBridging the designer-developer gap
Bridging the designer-developer gapNicole Saidy
 

Similaire à Exploring User Requirements with Lego® (20)

Shut Up and Take My Money: LEGO Does Crowdsourcing
Shut Up and Take My Money: LEGO Does CrowdsourcingShut Up and Take My Money: LEGO Does Crowdsourcing
Shut Up and Take My Money: LEGO Does Crowdsourcing
 
Into the LEGO World
Into the LEGO WorldInto the LEGO World
Into the LEGO World
 
The good, the bad, the ugly of UX Recruiting
The good, the bad, the ugly of UX RecruitingThe good, the bad, the ugly of UX Recruiting
The good, the bad, the ugly of UX Recruiting
 
Set Up, Step Back, Shut Up: The Secrets Behind Lego's Social Media Success
Set Up, Step Back, Shut Up: The Secrets Behind Lego's Social Media SuccessSet Up, Step Back, Shut Up: The Secrets Behind Lego's Social Media Success
Set Up, Step Back, Shut Up: The Secrets Behind Lego's Social Media Success
 
Future Of Play - Keynote MIT 2010 - Sandbox Summit
Future Of Play - Keynote  MIT 2010 - Sandbox SummitFuture Of Play - Keynote  MIT 2010 - Sandbox Summit
Future Of Play - Keynote MIT 2010 - Sandbox Summit
 
Future Of Play (Keynote:MIT:2010:Sandbox Summit)
Future Of Play (Keynote:MIT:2010:Sandbox Summit)Future Of Play (Keynote:MIT:2010:Sandbox Summit)
Future Of Play (Keynote:MIT:2010:Sandbox Summit)
 
Kickstarting Innovation within the Museum - Presentation at MCN2012
Kickstarting Innovation within the Museum - Presentation at MCN2012Kickstarting Innovation within the Museum - Presentation at MCN2012
Kickstarting Innovation within the Museum - Presentation at MCN2012
 
Project Highlights 1997 - 2018 TheMotionGraphicStudio.com
Project Highlights 1997 - 2018 TheMotionGraphicStudio.comProject Highlights 1997 - 2018 TheMotionGraphicStudio.com
Project Highlights 1997 - 2018 TheMotionGraphicStudio.com
 
Upgrade Your Offer! How to Sell Business Value
Upgrade Your Offer! How to Sell Business ValueUpgrade Your Offer! How to Sell Business Value
Upgrade Your Offer! How to Sell Business Value
 
Bradfield, Chris - Godot engine game development projects_ build five cross-p...
Bradfield, Chris - Godot engine game development projects_ build five cross-p...Bradfield, Chris - Godot engine game development projects_ build five cross-p...
Bradfield, Chris - Godot engine game development projects_ build five cross-p...
 
Jobs to Thrill Your Inner Child: A Life of LEGO
Jobs to Thrill Your Inner Child: A Life of LEGOJobs to Thrill Your Inner Child: A Life of LEGO
Jobs to Thrill Your Inner Child: A Life of LEGO
 
Rewind Pitch Deck
Rewind Pitch DeckRewind Pitch Deck
Rewind Pitch Deck
 
DePaul College Prep Steam Lab
DePaul College Prep Steam LabDePaul College Prep Steam Lab
DePaul College Prep Steam Lab
 
Jaslowski_2yr Portfolio_Spring 2015
Jaslowski_2yr Portfolio_Spring 2015Jaslowski_2yr Portfolio_Spring 2015
Jaslowski_2yr Portfolio_Spring 2015
 
We Are All Designers of Play (Rethinking Toy Design)
We Are All Designers of Play (Rethinking Toy Design)We Are All Designers of Play (Rethinking Toy Design)
We Are All Designers of Play (Rethinking Toy Design)
 
Kreatives digitales Gestalten: Making für Einsteiger*innen
Kreatives digitales Gestalten: Making für Einsteiger*innenKreatives digitales Gestalten: Making für Einsteiger*innen
Kreatives digitales Gestalten: Making für Einsteiger*innen
 
But I'm a Bloody Designer!
But I'm a Bloody Designer!But I'm a Bloody Designer!
But I'm a Bloody Designer!
 
2016 AR Summer School - Lecture4
2016 AR Summer School - Lecture42016 AR Summer School - Lecture4
2016 AR Summer School - Lecture4
 
SVC UX class - Prototyping + Testing
SVC UX class - Prototyping + TestingSVC UX class - Prototyping + Testing
SVC UX class - Prototyping + Testing
 
Bridging the designer-developer gap
Bridging the designer-developer gapBridging the designer-developer gap
Bridging the designer-developer gap
 

Dernier

The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024Ilham Brata
 
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements |  Root-based materials, w...AMBER GRAIN EMBROIDERY | Growing folklore elements |  Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...BarusRa
 
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best ServiceHigh Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Servicemeghakumariji156
 
Verified Trusted Call Girls Adugodi💘 9352852248 Good Looking standard Profil...
Verified Trusted Call Girls Adugodi💘 9352852248  Good Looking standard Profil...Verified Trusted Call Girls Adugodi💘 9352852248  Good Looking standard Profil...
Verified Trusted Call Girls Adugodi💘 9352852248 Good Looking standard Profil...kumaririma588
 
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men 🔝jhansi🔝 Escorts S...
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men  🔝jhansi🔝   Escorts S...➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men  🔝jhansi🔝   Escorts S...
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men 🔝jhansi🔝 Escorts S...amitlee9823
 
Sweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptxSweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptxbingyichin04
 
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...Delhi Call girls
 
Booking open Available Pune Call Girls Nanded City 6297143586 Call Hot India...
Booking open Available Pune Call Girls Nanded City  6297143586 Call Hot India...Booking open Available Pune Call Girls Nanded City  6297143586 Call Hot India...
Booking open Available Pune Call Girls Nanded City 6297143586 Call Hot India...Call Girls in Nagpur High Profile
 
Top Rated Pune Call Girls Saswad ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...
Top Rated  Pune Call Girls Saswad ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...Top Rated  Pune Call Girls Saswad ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...
Top Rated Pune Call Girls Saswad ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...Call Girls in Nagpur High Profile
 
Anamika Escorts Service Darbhanga ❣️ 7014168258 ❣️ High Cost Unlimited Hard ...
Anamika Escorts Service Darbhanga ❣️ 7014168258 ❣️ High Cost Unlimited Hard  ...Anamika Escorts Service Darbhanga ❣️ 7014168258 ❣️ High Cost Unlimited Hard  ...
Anamika Escorts Service Darbhanga ❣️ 7014168258 ❣️ High Cost Unlimited Hard ...nirzagarg
 
WhatsApp Chat: 📞 8617697112 Call Girl Baran is experienced
WhatsApp Chat: 📞 8617697112 Call Girl Baran is experiencedWhatsApp Chat: 📞 8617697112 Call Girl Baran is experienced
WhatsApp Chat: 📞 8617697112 Call Girl Baran is experiencedNitya salvi
 
👉 Call Girls Service Amritsar 👉📞 6367187148 👉📞 Just📲 Call Ruhi Call Girl Agen...
👉 Call Girls Service Amritsar 👉📞 6367187148 👉📞 Just📲 Call Ruhi Call Girl Agen...👉 Call Girls Service Amritsar 👉📞 6367187148 👉📞 Just📲 Call Ruhi Call Girl Agen...
👉 Call Girls Service Amritsar 👉📞 6367187148 👉📞 Just📲 Call Ruhi Call Girl Agen...karishmasinghjnh
 
Sector 105, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 105, Noida Call girls :8448380779 Model Escorts | 100% verifiedSector 105, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 105, Noida Call girls :8448380779 Model Escorts | 100% verifiedDelhi Call girls
 
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Q4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentationQ4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentationZenSeloveres
 
ab-initio-training basics and architecture
ab-initio-training basics and architectureab-initio-training basics and architecture
ab-initio-training basics and architecturesaipriyacoool
 
怎样办理伯明翰大学学院毕业证(Birmingham毕业证书)成绩单留信认证
怎样办理伯明翰大学学院毕业证(Birmingham毕业证书)成绩单留信认证怎样办理伯明翰大学学院毕业证(Birmingham毕业证书)成绩单留信认证
怎样办理伯明翰大学学院毕业证(Birmingham毕业证书)成绩单留信认证eeanqy
 
Editorial design Magazine design project.pdf
Editorial design Magazine design project.pdfEditorial design Magazine design project.pdf
Editorial design Magazine design project.pdftbatkhuu1
 
How to Build a Simple Shopify Website
How to Build a Simple Shopify WebsiteHow to Build a Simple Shopify Website
How to Build a Simple Shopify Websitemark11275
 
Sector 104, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 104, Noida Call girls :8448380779 Model Escorts | 100% verifiedSector 104, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 104, Noida Call girls :8448380779 Model Escorts | 100% verifiedDelhi Call girls
 

Dernier (20)

The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024The hottest UI and UX Design Trends 2024
The hottest UI and UX Design Trends 2024
 
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements |  Root-based materials, w...AMBER GRAIN EMBROIDERY | Growing folklore elements |  Root-based materials, w...
AMBER GRAIN EMBROIDERY | Growing folklore elements | Root-based materials, w...
 
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best ServiceHigh Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
High Profile Escorts Nerul WhatsApp +91-9930687706, Best Service
 
Verified Trusted Call Girls Adugodi💘 9352852248 Good Looking standard Profil...
Verified Trusted Call Girls Adugodi💘 9352852248  Good Looking standard Profil...Verified Trusted Call Girls Adugodi💘 9352852248  Good Looking standard Profil...
Verified Trusted Call Girls Adugodi💘 9352852248 Good Looking standard Profil...
 
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men 🔝jhansi🔝 Escorts S...
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men  🔝jhansi🔝   Escorts S...➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men  🔝jhansi🔝   Escorts S...
➥🔝 7737669865 🔝▻ jhansi Call-girls in Women Seeking Men 🔝jhansi🔝 Escorts S...
 
Sweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptxSweety Planet Packaging Design Process Book.pptx
Sweety Planet Packaging Design Process Book.pptx
 
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
call girls in Kaushambi (Ghaziabad) 🔝 >༒8448380779 🔝 genuine Escort Service 🔝...
 
Booking open Available Pune Call Girls Nanded City 6297143586 Call Hot India...
Booking open Available Pune Call Girls Nanded City  6297143586 Call Hot India...Booking open Available Pune Call Girls Nanded City  6297143586 Call Hot India...
Booking open Available Pune Call Girls Nanded City 6297143586 Call Hot India...
 
Top Rated Pune Call Girls Saswad ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...
Top Rated  Pune Call Girls Saswad ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...Top Rated  Pune Call Girls Saswad ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...
Top Rated Pune Call Girls Saswad ⟟ 6297143586 ⟟ Call Me For Genuine Sex Serv...
 
Anamika Escorts Service Darbhanga ❣️ 7014168258 ❣️ High Cost Unlimited Hard ...
Anamika Escorts Service Darbhanga ❣️ 7014168258 ❣️ High Cost Unlimited Hard  ...Anamika Escorts Service Darbhanga ❣️ 7014168258 ❣️ High Cost Unlimited Hard  ...
Anamika Escorts Service Darbhanga ❣️ 7014168258 ❣️ High Cost Unlimited Hard ...
 
WhatsApp Chat: 📞 8617697112 Call Girl Baran is experienced
WhatsApp Chat: 📞 8617697112 Call Girl Baran is experiencedWhatsApp Chat: 📞 8617697112 Call Girl Baran is experienced
WhatsApp Chat: 📞 8617697112 Call Girl Baran is experienced
 
👉 Call Girls Service Amritsar 👉📞 6367187148 👉📞 Just📲 Call Ruhi Call Girl Agen...
👉 Call Girls Service Amritsar 👉📞 6367187148 👉📞 Just📲 Call Ruhi Call Girl Agen...👉 Call Girls Service Amritsar 👉📞 6367187148 👉📞 Just📲 Call Ruhi Call Girl Agen...
👉 Call Girls Service Amritsar 👉📞 6367187148 👉📞 Just📲 Call Ruhi Call Girl Agen...
 
Sector 105, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 105, Noida Call girls :8448380779 Model Escorts | 100% verifiedSector 105, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 105, Noida Call girls :8448380779 Model Escorts | 100% verified
 
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️call girls in Dakshinpuri  (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
call girls in Dakshinpuri (DELHI) 🔝 >༒9953056974 🔝 genuine Escort Service 🔝✔️✔️
 
Q4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentationQ4-W4-SCIENCE-5 power point presentation
Q4-W4-SCIENCE-5 power point presentation
 
ab-initio-training basics and architecture
ab-initio-training basics and architectureab-initio-training basics and architecture
ab-initio-training basics and architecture
 
怎样办理伯明翰大学学院毕业证(Birmingham毕业证书)成绩单留信认证
怎样办理伯明翰大学学院毕业证(Birmingham毕业证书)成绩单留信认证怎样办理伯明翰大学学院毕业证(Birmingham毕业证书)成绩单留信认证
怎样办理伯明翰大学学院毕业证(Birmingham毕业证书)成绩单留信认证
 
Editorial design Magazine design project.pdf
Editorial design Magazine design project.pdfEditorial design Magazine design project.pdf
Editorial design Magazine design project.pdf
 
How to Build a Simple Shopify Website
How to Build a Simple Shopify WebsiteHow to Build a Simple Shopify Website
How to Build a Simple Shopify Website
 
Sector 104, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 104, Noida Call girls :8448380779 Model Escorts | 100% verifiedSector 104, Noida Call girls :8448380779 Model Escorts | 100% verified
Sector 104, Noida Call girls :8448380779 Model Escorts | 100% verified
 

Exploring User Requirements with Lego®

  • 1. LEGO® SERIOUS PLAY Exploring User Requirements with Lego® OLIVER SCHIROK LEGO, the LEGO logo, the Brick, Knob configuration and the Minifigure are trademarks of the LEGO Group. All images are copyrighted. 1 SCHIROK BY DESIGN
  • 2. 2 Build. SCHIROK BY DESIGN Credits: http://www.dispatchwork.info/bocchignano/
  • 3. 3 Remember. SCHIROK BY DESIGN Credits:http://www.markusdollinger.de
  • 4. 4 Copy. SCHIROK BY DESIGN Credits: spielefilmetechnik.de via http://www.newspoint.cc/artikel/Digital/Halo_Master_Chief_und_iPhone_aus_LEGO_59320.html
  • 5. 5 Credits: http://www.flickr.com/photos/simonjamesjohnson/4225948859/ Succeed. Credits: http://www.flickr.com/photos/ryanmcnaught/6681417451/ SCHIROK BY DESIGN
  • 6. 6 Imagine. Credits: Jung van Matt via http://www.designtagebuch.de/lego-imagine/ SCHIROK BY DESIGN
  • 7. 7 Tell a story. SCHIROK BY DESIGN Credits: http://www.flickr.com/photos/61874800@N07/5900145258/
  • 8. 8 Think big. SCHIROK BY DESIGN Credits: http://www.lostateminor.com/2010/08/12/dave-degobbis-lego-crawler-town/
  • 9. 9 Model. SCHIROK BY DESIGN Credits: http://blog.lpainc.com/lpa-blog/bid/26847/Lego-Architect-Series-A-Kid-Architect-s-Dream-Come-True
  • 10. 10 Play! SCHIROK BY DESIGN Credits: http://www.flickr.com/photos/samuelchristian/2863334005/
  • 11. Seriously Play! 11 SCHIROK BY DESIGN
  • 12. Why play? There's a huge difference between «asking» people what they want and «finding out» what they want. MARK HURST 12 SCHIROK BY DESIGN
  • 13. User Experience People Context Contents Processes Interface 13 SCHIROK BY DESIGN
  • 14. 14 SCHIROK BY DESIGN
  • 15. Workshop Let’s find (hidden) requirements! 15 SCHIROK BY DESIGN
  • 16. What we need: Build a model that represents your favorite actor and his expectations. Lego bricks Challenges Creative space 16 SCHIROK BY DESIGN
  • 17. The Serious Play Process P Understand the challenge. P Build a metaphorical model. P Share the meaning as a story. 17 SCHIROK BY DESIGN
  • 18. Challenge No. 1 «Build a model that represents your favorite actor and his expectations.» 18 SCHIROK BY DESIGN
  • 19. Basic principles P Think with your hands. P The model is your answer to the challenge. P Use Lego bricks as metaphors. P Listen with your eyes. P Focus on the models, not the people. 19 SCHIROK BY DESIGN
  • 20. 20 SCHIROK BY DESIGN
  • 21. 21 SCHIROK BY DESIGN
  • 22. 22 SCHIROK BY DESIGN
  • 23. 23 SCHIROK BY DESIGN
  • 24. Challenge No. 2-4 24 SCHIROK BY DESIGN
  • 25. 25 SCHIROK BY DESIGN
  • 26. 26 SCHIROK BY DESIGN
  • 27. Results Why play? 27 SCHIROK BY DESIGN
  • 28. One of the deliverables: User types with pain points and user stories 28 SCHIROK BY DESIGN
  • 29. Understanding the context: The organizational structure with relations and processes 29 SCHIROK BY DESIGN
  • 30. Website Why play? Getting closer: Use cases 30 SCHIROK BY DESIGN
  • 31. Pros P Tangible: doing, not talking P Lego bricks: a common language P Focus on the individual: Everybody is heard. P Focus on the bricks, stay on topic P Much more concrete than brainstorming: Externalize, Reflect P Surprisingly effective 31 SCHIROK BY DESIGN
  • 32. Cons P Time/Costs P Completeness of user requirements P Willingness to dare P Documentation of stories/results 32 SCHIROK BY DESIGN
  • 33. Links P seriousplay.com – Official Website of Lego Serious Play P webatelier.net – Paper: User Requirements with Lego P seriousplaypro.com – Community for users/facilitators 33 SCHIROK BY DESIGN
  • 34. 34 @schirok schirok.com SCHIROK BY DESIGN Credits: http://seriousplaypro.com/2012/01/14/the-unbearable-lightness-of-bricks-the-israeli-hazard/