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Welcome to ADLT 610 Consulting Skills in Adult Learning Environments Class 2 September 12, 2011
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Course Requirements
What is  process consultation ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More on process consultation ,[object Object],[object Object]
Possible Reactions of Client  to Being Helped  ,[object Object],[object Object],[object Object],[object Object]
Roles of Consultants - Block ,[object Object],[object Object],[object Object]
Roles of Consultants - Schein ,[object Object],[object Object],[object Object]
Schein’s Basic Principles 1-6 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The client shares a presenting probl em  The technical or business problem  How the problem is being managed A Clear and Simple Understanding  of What is Happening Redefine the Problem  Recommendations
Block’s assumptions about consultant’s goals
Phases of Consulting According to Peter Block

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Adlt 610 class 2 sept 12, 2011