Wystąpienie na konferencji DLCC 2012, Cieszyn, 15-16.10.2012
1. APPLICATION OF QUALITY TOOLS
IN E-LEARNING COURSES
K. Dyja1, Z. Kucharczyk1, D. Morawska-Walasek2,
K. Szewczyk1, T.A. Walasek1
1Częstochowa University of Technology,
2College of Foreign Languages in Częstochowa
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14. • Pareto diagram • Flow chart
• Flow chart • Ishikawa diagram
• Control chart
Act Plan
Check Do
• Check sheet • Control chart
• Histogram • Histogram
• Scatter plot
• Contol charts
• Pareto diagram
15. Six cause
categories
proposed by
Kaoru Ishikawa