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THE
MASH-UP
PRESENTATION
Presentation Skills
Marketing
Management by
Kotler
HBR Cases
HBR Article
MODULE 1
PRESENTATION
SKILLS
MISTAKES
TO
AVOID
TOO MUCH OF INFORMATION
NOT ENOUGH VISUALS
VISUAL VOMIT
CRAP
QUALITY
LACK
OF
PREPARATION
HOW
TO
PRESENT DIFFERENTLY
TELL THEM YOUR STORY…
PROPER
DESIGN,
COLOUR
&
CONTRAST
START FROM HERE….
CONNECT WITH AUDIENCE
Not to forget…
REHEARSE
MODULE 2
MARKETING
MANAGEMENT
BY
KOTLER
OVERVIEW
Defining Markets
for the 21st
century
Developing
Marketing
Strategies and
Plans
IDENTIFYING VALUE
Scanning the Marketing
Environment,Forcasting
Demand & Conducting
Market research
Creating customer value
and relationships
Analysing consumer
markets
Analysing Business
Markets
CHOOSING VALUE
Identifying market
segments & targets
Competitive Dynamics
Crafting the brand
positioning
Creating brand equity
DESIGNING VALUE
Setting Product
Strategy
Designing & Managing
Services
Developing Pricing
Strategies & Programs
DELIVERING VALUE
Designing & Managing
Integrated Marketing
Communications
Managing
Retailing,Wholesaling
& Logistics
COMMUNICATING VALUE
Designing &
Managing Integrated
Marketing
Communications
Managing Mas
Communications
Managing Personal
Communications
SUSTAINING GROWTH & VALUE
Introducing New
Market Offerings
Tapping into Global
Markets
Managing a Holistic
Organization for
the Long Run
MODULE 3
HBR
Case
Studies
1
ISSUES
Majority of the population lives below the
poverty line
Buckingham has outdated market data to
make decisions
Buckingham has deep thinking background
but little industry background
CURRENT CONDITION
The only other minor league sports
team in Springfield is a hockey
team, the falcons and they are
contemplating leaving town due to
low ticket sales
FIRM RESEARCH
Need new data:game attendance;ticket &
concession prices
Questionaire Postcard:fans potential
spending behaviour
Poll No’easters stakeholder to formulate
Questions
Fans asked to fill out postcards & mail
it,call a phone number to give results
or fill put the form in the web
BUYING A LEGEND
2
FAVOURABLE CONDITIONS
Manufactured 350
pianos worldwide
Increase in sale of
grand & vertical
piano in
traditional market
Opening of new
potentially large
markets
UNFAVOURABLE CONDITIONS
Frequent change in
ownership
Global sales fall by
40%
STEPS TO RESOLVE
Manufacturing
Marketing
Used Piano Market
Competitions
MOUNTAIN
MAN
BREWING
COMPANY
-BRINGING
THE BRAND
TO LIGHT
3
MOUNTAIN MAN LAGER
•Dark beer
•Premium beer segment
•520,000 barrels sold
in 2005
•Revenue of $50 million
in 2005
•Popular among Blue-
collared
ISSUES
Sales declined by 2% in 2005 –
1st time in the history of the
company
Light Beer market started to
increase
Demographic Aging
SHOULD
LIGHT
BEER
BE
INTRODUCED?
BENEFITS
Reach out to
younger
demographic
Increase in
lifetime customer
value
THREATS
Canabalization of
core brand
Alienation of core
customers
Dilute brand
equity
MODULE 4
HBR Article
BRANDING
IN
DIGITALAGE
CONSUMER DECISION JOURNEY
Today’s Customers take much more iterative & less
reductive journey of 4 stages:
ENJOY,
ADVOCATE &
BOND
CONSIDER
BUY
EVALUATE
JOURNEY IN PRACTISE
Instead of focusing on how to allocate
spending across media, marketers should
target stages in the decision jourey.
ADVERTISEMENT
ADVOCACY
Marketers budgets are constructed to meet the
needs of a strategy that is outdates.
ONE WAY COMMUNICATION
HUGE COST INVOLVED
Example…
Example…
Kit-Kat and Oreo: Oreo has been part of a few brand
interchanges on Twitter, but this one in March was
initiated by Kit-Kat. The chocolate bar challenged
the chocolate cookie to a game of tic-tac-toe with a
specific fan's affections at stake.
WHAT THEY DO
WHAT THEY SEE
Report Broken Links
Inconsistent Brand
Images
WHAT THEY SAY
CUSTOMER EXPERIENCE PLAN
A large number of the
internet population
use the internet for
just searching
randomly.
The next large
internet population is
more involved in
research
Online Videos & Music
Social Networking
NEW ROLES OF MARKETING
Created by Aburvaa Ramesh, SVCE ,
during an internship
By Prof. Sameer Mathur, IIM
Lucknow.
www.IIMInternship.com

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The Mash-Up Presentation of the Internship