This SON tutorial is part of the 3GPP Self-Organizing Networks series (#3GPPSONSeries). In this part we will look at SON Management in Heterogeneous Networks (HetNets), including Enhanced ICIC (eICIC) and Further Enhanced ICIC (FeICIC) All our #3G4G5G slides and videos are available at: Videos: https://www.youtube.com/3G4G5G Slides: https://www.slideshare.net/3G4GLtd SON Page: https://www.3g4g.co.uk/SON/ 5G Page: https://www.3g4g.co.uk/5G/ Free Training Videos: https://www.3g4g.co.uk/Training/