Tata AIG General Insurance Company - Insurer Innovation Award 2024
Digital Health & Wellness Summit @ Mobile World Congress 2016
1. Portraits of leadership and
transformation in digital health
Diego Esteban
MOBILE WORLD CONGRESS
22-25 FEB 2016
2. Healthcare is behind other industries in embracing the digital disruption
- 1 -
Total industry average
3. No “one-size fits all” solution to organizing around digital
- 2 -
Centralized function Integrated in M&S teams
Digital
experience
Digital
experience
Digital
department
4. Digitally savvy talent has to be embedded at every level
- 3 -
The occasional guest speaker is
not enough
Top leadership must be more than
“cheerleading support”
Entirely new digital roles need
to be created
Functional roles must be
digitally enhanced
General management
Digital catalysts
Functional roles
Governance
Board of
Directors
CEO COO
Chief
Customer
Officer
Chief
Digital
Officer
Digital
GM
Chief
Data
Officer
Chief
Analytics
Officer
HR SalesMarketing Finance IT/Product Information
Security
Diverse constituents
Management of culture change
across diverse groupsMillennials
Digital
transformers
Experienced
culture carriers
1
2
3
5. Digital leaders must have transformation competencies at their core
Innovative Disruptive Socially adept
Bold in leadership Determine
- 4 - Source: Productive disruptors study, Russell Reynolds Associates, 2015
6. Digital transformation leaders vs other senior executives
- 4 - Source: Productive disruptors study, Russell Reynolds Associates, 2015
Statistically significant differences in 21 psychometric scale scores
7. Preparing you for
what's next, right now
Insight-seekers
Relationship-builders
Collaborators
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