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The Seven Basic Tools of Quality

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Tim McMahon
Tim McMahon

Explanation of the seven basic tools used to solve a variety of quality-related issues. They are suitable for people with little formal training in statistics.

FormationTechnologie
1  sur  73
Problem Solving and Basic Quality Tools Tim McMahon August, 2008
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is a problem? ,[object Object],What is a problem?
What is the cause? ,[object Object],What is the cause?
What is problem-solving? ,[object Object],What is problem-solving?
Common Cause ,[object Object],[object Object],Common Cause
Special Cause ,[object Object],[object Object],Special Cause
Acute Problem ,[object Object],[object Object],[object Object],Acute Problem
Chronic Problem ,[object Object],[object Object],[object Object],[object Object],[object Object],Chronic Problem
Problem Solving Methodology - PDCA ,[object Object],[object Object],Problem Solving Methodology - PDCA
PDCA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PDCA Procedure ,[object Object],[object Object],[object Object],[object Object]
Problem Statements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why Use the Tools ,[object Object],[object Object],[object Object],[object Object],[object Object]
Basic Quality Tools ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brainstorming ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brainstorming ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brainstorming ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cause and Effect Diagram (Fishbone) ,[object Object],[object Object],[object Object],[object Object],[object Object],Cause and Effect Diagram (Fishbone)
Cause and Effect Diagram ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cause and Effect Diagram
Flow Chart ,[object Object],[object Object],[object Object],[object Object],Flow Chart
Flow Chart ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Flow Chart ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Flow Chart ,[object Object],[object Object],[object Object],[object Object],[object Object]
Flow Chart Symbols ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Flow Chart Symbols                                                                                      
Flow Chart
Flow Chart ,[object Object],Flow Chart
Check Sheet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Check Sheet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Check Sheet
Checklist ,[object Object],Checklist
Check Sheet ,[object Object],Check Sheet
Scatter Diagram ,[object Object],[object Object],Scatter Diagram
Scatter Diagram ,[object Object],[object Object],[object Object],[object Object]
Scatter Diagram ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scatter Diagram ,[object Object],Cause Variable Effect Variable Scatter Diagram
Scatter Diagram Positive Correlation Negative Correlation No Correlation
Scatter Diagram ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stratification ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Stratification ,[object Object],[object Object],[object Object],[object Object]
Stratification ,[object Object],Stratification
Stratification ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Histogram ,[object Object],[object Object],Histogram
Histogram ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Histogram ,[object Object],[object Object],[object Object],[object Object],[object Object]
Histogram ,[object Object],Histogram
Histogram ,[object Object],[object Object],[object Object]
Histogram ,[object Object],[object Object],[object Object],Histogram
Histogram ,[object Object],[object Object],Histogram
Histogram ,[object Object],[object Object],Histogram
Histogram ,[object Object],[object Object],Histogram
Histogram ,[object Object],[object Object],Histogram
Histogram ,[object Object],[object Object],Histogram
Histogram ,[object Object],[object Object],Histogram
Pareto Chart ,[object Object],[object Object],[object Object],[object Object],Pareto Chart
Pareto Chart ,[object Object],[object Object],[object Object],[object Object],[object Object]
Pareto Chart ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pareto Chart ,[object Object],[object Object],[object Object],[object Object]
Pareto Chart
Pareto Chart ,[object Object],Pareto Chart
Pareto Chart
Run Chart ,[object Object],[object Object],[object Object],[object Object],[object Object]
Run Chart ,[object Object],[object Object],[object Object],[object Object],[object Object]
Run Chart
Control Chart ,[object Object],[object Object],Control Chart
Control Chart ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Control Chart ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Control Chart ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Control Chart ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Control Chart
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object]

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The Seven Basic Tools of Quality