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Social and Mobile are here: Are You Ready? AMA SIG Higher Ed January 19, 2012 Nicole O’Connell Director of Enrollment Marketing Loyola University Chicago
Nicole O’Connell Director of Enrollment Marketing Loyola University ,[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object]
Sources : 1-2  The International Telecommunication Union  (2011).  3. Google (2011) 4.  Portio Research  (January 2011) .  5 ComScore MobiLens study, October, 2010. 6 Official Facebook Statistics 7 ABI Research (May 2010) 1.  At the end of 2011, there were 6 billion mobile subscriptions, or 87 percent of the world population.  2.  There are now 1.2 billion  mobile Web  users worldwide.  3.  Mobile web traffic will surpass PC traffic by 2013. 4.  8 trillion text messages sent in 2011.  5.  83% of text messages opened within one hour of being received 6.  There are more than 350 million active users, 44 percent, currently accessing Facebook through their mobile devices.  7.  App stores will slowly decline as subscribers migrate from download apps to mobile Web sites. Mobile Stats / Trends
Social Media States / Trends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Sources : 1. Official Facebook Statistics  2. Journalism.co.uk  3. ComScore  (August 2008)   4. Neilsen (June 2010) 5. Twitter (June 2011)
What Are We Doing on the Web? ,[object Object]
Preferred Channels of Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Challenge to Higher Ed: Student Lifecycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Student Lifecycle Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Why Mobile Matters: Making the Case for Mobile ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: Marketaire  (2011)
LUC.edu Metrics  Q1 New Visitors – ’09, ‘10, ‘11 Segment  Q1 2009 vs. Q1 2010 –New Visitor Growth Q1 2010 vs. Q1 2011 –New Visitor Growth Q1 2009 % of total new visitors  Q1 2010 % of total new visitors  Q1 2011 % of total new visitors  LUC.edu Broadband +5% +6.4% Mobile  +14,372% +82.2% .02% 3.0% 5.2% Undergraduate Broadband +11.4% -19.7% Mobile  +7,781.8% +223.7% .04% 3.1% 8.7% GPEM Broadband +10.5% -14.1% Mobile  +8,538.5% +206.6% .03% 2.7% 6.5%
Mobile Database Building ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Capture Mobile Opt-ins ,[object Object],[object Object]
User Content – What Does the [mobile] Audience Want? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Optimize for Mobile ,[object Object],[object Object],[object Object],[object Object]
Mobile Versions of  Broadband Sites
SOCIAL MEDIA = ENGAGMENT
 
 
 
 
V i sion Commu n ication Websi t e Mark e ting G rowth Di r ect Innov a tion In t eractive Enhanc e d
Adding Mobile to Your  Marketing Mix ,[object Object],[object Object],[object Object],[object Object],[object Object]
Radio meets Mobile  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Print and Mobile ,[object Object],[object Object],[object Object],Results
Integrate Mobile and Social Media Text FINAID to 777555
Blogs and Twitter - they go together
HTML Email
Top 5 Actions to Take Today ,[object Object],[object Object],[object Object],[object Object],[object Object]
Food For Thought ,[object Object],[object Object],[object Object]
Questions? Nicole O’Connell Director of Marketing and Communications Loyola University Chicago [email_address] 312.480.8108 mobile LinkedIn.com/n-o-connell @noconnell

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Chicago AMA l Mobile Social Presentation

  • 1. Social and Mobile are here: Are You Ready? AMA SIG Higher Ed January 19, 2012 Nicole O’Connell Director of Enrollment Marketing Loyola University Chicago
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  • 4. Sources : 1-2 The International Telecommunication Union (2011). 3. Google (2011) 4. Portio Research (January 2011) . 5 ComScore MobiLens study, October, 2010. 6 Official Facebook Statistics 7 ABI Research (May 2010) 1. At the end of 2011, there were 6 billion mobile subscriptions, or 87 percent of the world population. 2. There are now 1.2 billion mobile Web users worldwide. 3. Mobile web traffic will surpass PC traffic by 2013. 4. 8 trillion text messages sent in 2011. 5. 83% of text messages opened within one hour of being received 6. There are more than 350 million active users, 44 percent, currently accessing Facebook through their mobile devices. 7. App stores will slowly decline as subscribers migrate from download apps to mobile Web sites. Mobile Stats / Trends
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  • 12. LUC.edu Metrics Q1 New Visitors – ’09, ‘10, ‘11 Segment Q1 2009 vs. Q1 2010 –New Visitor Growth Q1 2010 vs. Q1 2011 –New Visitor Growth Q1 2009 % of total new visitors Q1 2010 % of total new visitors Q1 2011 % of total new visitors LUC.edu Broadband +5% +6.4% Mobile +14,372% +82.2% .02% 3.0% 5.2% Undergraduate Broadband +11.4% -19.7% Mobile +7,781.8% +223.7% .04% 3.1% 8.7% GPEM Broadband +10.5% -14.1% Mobile +8,538.5% +206.6% .03% 2.7% 6.5%
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  • 17. Mobile Versions of Broadband Sites
  • 18. SOCIAL MEDIA = ENGAGMENT
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  • 23. V i sion Commu n ication Websi t e Mark e ting G rowth Di r ect Innov a tion In t eractive Enhanc e d
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  • 27. Integrate Mobile and Social Media Text FINAID to 777555
  • 28. Blogs and Twitter - they go together
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  • 32. Questions? Nicole O’Connell Director of Marketing and Communications Loyola University Chicago [email_address] 312.480.8108 mobile LinkedIn.com/n-o-connell @noconnell