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Marketing Strategy



      Chicago AMA Nonprofit SIG
            Feb 23, 2012
1
Vision



             Mission



    Business Goals/ Objectives


             Strategy



             Tactics

2
Definitions


Mission/Vision – The “most important” thing. LONG TERM

Objectives/Goals – Also long term and big picture. Think of
them as interim steps to mission/vision

Strategies - HOW you achieve mission/vision and/or
objectives/goals

Tactics – The “whats” of how you achieve strategy. Small,
specific action items.




   3
Marketing Strategy

Specific strategy to meet marketing objectives to support 
mission.

 Includes External Market Scan:
• Customer
• Competitor
• Environment

Includes Internal Market Scan:
• Assets available
• Performance metrics desired




4
Marketing Plans



Tactical plans to meet marketing strategy.

 Includes:
• Target audience
• Metrics and ROI
• Specific channels, media, and messages




5
Marketing Strategy Built On

Segmentation


Targeting



Positioning


                        Toward DESIRED ACTION




  6
BUT BEFORE ALL THIS,
THERE IS . . .




7
BUT BEFORE ALL THIS,
THERE IS . . .



    BRAND

8
Brand
Brand is a set of values, beliefs, and assets
(liabilities) linked to an entity.

May include:
• Name
• Symbol(s)
• Experience(s)
• Promise
• Values
• Ambassadors
• Colors
• Language


 9
Example : Alzheimer’s Association

Vision: A World Without Alzheimer’s

Mission: To eliminate Alzheimer’s
disease through the advancement of
research; to provide and enhance
care and support for all affected; and
to reduce the risk of dementia through
the promotion of brain health.
   10
Example : Alzheimer’s Association

Strategic Objective: Measurably
increase concern about Alzheimer’s
disease in general population and
double unaided awareness of
Alzheimer’s Association in media
target audience.



  11
Example : Alzheimer’s Association

Metrics:
• Increase media impressions by 20%
each year

• Double the number of Walk to End
Alzheimer’s participants



  12
Example : Alzheimer’s Association

Double the number of Walk to End
Alzheimer’s participants
Sample Tactics:
• Place Walk in every MSA of 100K+
• Increase paid media budget to increase team
captains by 30% each year
• Implement best practices uniformly across
organization
• Increase national team program by 10% each year

   13
14
No Matter How Big or Small. . .
• Be true to your brand

• Know your objectives (what action for which audience)

• Keep your eye on the prize – metrics matter

• Don’t do everything – do the most important thing(s)

• What you do, do well

• PR beats paid advertising every time



 15

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Marketing strategy ama_nonprofitsigeventfeb 23

  • 1. Marketing Strategy Chicago AMA Nonprofit SIG Feb 23, 2012 1
  • 2. Vision Mission Business Goals/ Objectives Strategy Tactics 2
  • 3. Definitions Mission/Vision – The “most important” thing. LONG TERM Objectives/Goals – Also long term and big picture. Think of them as interim steps to mission/vision Strategies - HOW you achieve mission/vision and/or objectives/goals Tactics – The “whats” of how you achieve strategy. Small, specific action items. 3
  • 4. Marketing Strategy Specific strategy to meet marketing objectives to support  mission. Includes External Market Scan: • Customer • Competitor • Environment Includes Internal Market Scan: • Assets available • Performance metrics desired 4
  • 5. Marketing Plans Tactical plans to meet marketing strategy. Includes: • Target audience • Metrics and ROI • Specific channels, media, and messages 5
  • 6. Marketing Strategy Built On Segmentation Targeting Positioning Toward DESIRED ACTION 6
  • 7. BUT BEFORE ALL THIS, THERE IS . . . 7
  • 8. BUT BEFORE ALL THIS, THERE IS . . . BRAND 8
  • 9. Brand Brand is a set of values, beliefs, and assets (liabilities) linked to an entity. May include: • Name • Symbol(s) • Experience(s) • Promise • Values • Ambassadors • Colors • Language 9
  • 10. Example : Alzheimer’s Association Vision: A World Without Alzheimer’s Mission: To eliminate Alzheimer’s disease through the advancement of research; to provide and enhance care and support for all affected; and to reduce the risk of dementia through the promotion of brain health. 10
  • 11. Example : Alzheimer’s Association Strategic Objective: Measurably increase concern about Alzheimer’s disease in general population and double unaided awareness of Alzheimer’s Association in media target audience. 11
  • 12. Example : Alzheimer’s Association Metrics: • Increase media impressions by 20% each year • Double the number of Walk to End Alzheimer’s participants 12
  • 13. Example : Alzheimer’s Association Double the number of Walk to End Alzheimer’s participants Sample Tactics: • Place Walk in every MSA of 100K+ • Increase paid media budget to increase team captains by 30% each year • Implement best practices uniformly across organization • Increase national team program by 10% each year 13
  • 14. 14
  • 15. No Matter How Big or Small. . . • Be true to your brand • Know your objectives (what action for which audience) • Keep your eye on the prize – metrics matter • Don’t do everything – do the most important thing(s) • What you do, do well • PR beats paid advertising every time 15