Professor Glenn Karwoski presented "Culture of Innovation" to our AMA Sacramento Chapter on Wednesday (11/13/2013). It was an excellent presentation with a lot of content that can be executed when your team or company is ready.
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Culture of Innovation
1. *The material in this presentation is protected by copyright and cannot be duplicated, transmitted, or presented without the expressed written authorization of
The Business of Ideas.
2. A question
What is the most innovative
company/organization you can think of?
9. There will be bumps because we don’t all think
alike or play well together…
And that’s a GOOD thing.
10. I’m creative but I’m surrounded by
people that aren’t
Innovation and creativity in organizations
11. Creative abrasion
If you want an innovative organization, you have to
be committed to a diverse workforce that
encourages debate and differences – BUT – it has
to be managed.
12. Organizational – Where are you on the continuum?
Random
Innovation at this stage occurs on an “as needed” basis,
typically during annual planning or when a crisis emerges.
13. Organizational – Where are you on the continuum?
Random
Process
Introduction
There exists some standardized process for idea generation in
the organization, but at this stage it is not always directly
connected to or functioning as a driver of strategy – and not
always measured/evaluated by formal means.
14. Organizational – Where are you on the continuum?
Random
Process
Introduction
Tied to
Strategy
The innovation effort is directly tied to the overall strategy of the
organization and functions as a driver of strategy – always
being measured for ROI (return on innovation).
15. Organizational – Where are you on the continuum?
Random
Process
Introduction
Tied to
Strategy
Employee
Empowerment &
Participation
Employees have the freedom and are encouraged to generate
new ideas that receive consideration. Outside of traditional
design and R&D departments, groups exist informally and
formally as idea exchanges.
16. Organizational – Where are you on the continuum?
Random
Process
Introduction
Tied to
Strategy
Employee
Empowerment &
Participation
Cultural
Adaptation
The organization has a culture that embraces innovation.
Ideas are connected and driven by strategy; employees are engaged
and have avenues to participate; there’s an ongoing pipeline of new
products and services in development; there’s a system in place to
encourage, recognize, and reward new ideas.
17. Need to balance playing to win with playing
not to lose factions in the organization.
18. Success can be the enemy of innovation…
…because it can create cultures that are
unwilling to change.
19. The more radical the innovation and the more
it challenges the status quo, the more and the
stronger are the antibodies.
20. Managing the Process
Keep the common goal front and center
Share information in advance, create an agenda for action – and
make sure to get the question right
Create operating guidelines upfront and enforce them; discuss
cognitive differences
Depersonalize conflict by helping people understand cognitive differences.
People who do no understand cognitive preferences
tend to personalize conflict or avoid it – or both.
21. Asking a good question
•
Make it as specific as possible (retain and grow)
•
Have a singular focus for each brainstorm/ideation; don’t try to do too much
•
Have an objective for the question: How might we _____________, so that
__________.
•
Ask others for input to refine
•
Give all participants the question in advance (days, weeks) along with any
background information; clarify any questions and share with all participants
22. Let’s not forget our ABC’s
•
Selling your ideas – don’t overlook this step
- What’s the profile of your organization
- What is the risk tolerance of the person you need to support your idea
- The more $ the higher up
- Wrap it up with a bow