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Hospital Staff
Training
Catalog
Program Description Catalog
www.anubhavpositivepsychology.com
1 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
About Us
Welcome to Anubhav Interactives!
 Anubhav Interactives deals in Talent transformation and development
 Anubhav has a team of Facilitators, psychiatrists, psychoanalysts and executive coaching consultants.
 Anubhav is located at Kolkata near the bye pass.
 Anubhav designs and develops workshops for executives, corporate teams, Hospital staff, Teachers, Faculty, Parents and students.
2 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Our Team: Paromita Mitra Bhaumik
Paromita is a Consultant Psychologist, Learning and Development Coach for the Educational Sector as well as the Corporates. She is a registered
Psychologist (with R.C.I.) working for the last 15 years, with a great passion in developing people’s capacity to achieve their goals and ful fill their
dreams. She has her base in Kolkata but travels all over India and the world on professional assignments.
Clientele: CORPORATE: ERIKKSON, EMAMI BIOTECH HDFC, HSBC, MET-LIFE INSURANCE, AMRI GROUP OF HOSPITALS, DCPL, TCS (UDAAN),
PEARSON EDUCATION TRAINING,
Scholastics:
 Paromita is a registered psychologist with RCI  She is a Psychology Major, a National Scholar, Trained in CBT and
Stress Management under Professor Stephen Palmer, at London.
 She is a Certified Trainer on Directive Communication Psychology-
accredited with American Institute of Business Psychology.
 She is an experienced Teacher-Educator and a Resource Person for
Capacity Building with Pearson Education
 Paromita has a P.G diploma in HRM (PGD-HR) from Institute of
Management Ghaziabad
 Visiting Consultant Psychologist at some of the city hospitals like
the Belle Vue Clinic, EEDF
Website: www.paromitamitrabhaumik.com
3 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Our Team Akash Dutta
Akash is an Executive Coach and Organizational Development Consultant with over eleven years’ experience working with Senior Leaders and
their teams. Akash’s Methodology is based on extensive study in the field of Human Behaviour. He combines a high degree of organizational
understanding with a pragmatic focus dedicated to bringing about change and action.
Clientele: CORPORATE
Berger, Ingram Micro, JCB, Siemens , Brand promotions, Reliance Retail, Avhan technologies, Levi Strauss India limited, ICICI Bank, Jawed Habib,
ATOS, Air India, Patni Computers, Larsen and Toubro InfoTech, Bajaj Allianz, Amplifon, ICFAI, Gahlot Institute of Pharma, Indian Institute of
Capital Markets UTI, Emami Biotech, Cap Gemini, Genpact, Himadri Chemicals, Super Smelters.
Scholastics
- Train the Trainer by Reliance Industries, by K10 and by Air Hostess Academy
- Certified Executive Coach from Reliance Industries
- Certified in Train the Trainer Program by Mr. Suresh Srinivasan –the Asia Pacific Master trainer in Leadership from Dale Carnegie
training.
- Certified in Basic and Advanced Psychoanalysis and Counselling skills from Times of India Education Foundation.
In house Experience in Talent Transformation & Development
- Fortis Hospitals Training Division Navi Mumbai
- Reliance Industries Retail Division DAKC Navi Mumbai -- Reliance Communication Training Division DAKC Navi Mumbai.
4 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Our Team
DEVLINA LAHIRI:
Devlina is a Consultant Psychologist and Trainer for Anubhav Interactive. As a consultant psychologist and trainer she has been
associated with various institutions in India and U.K.
Work experience
 Facilitator for Motivation and Team Building Programs
 Facilitator for Mental Health Awareness Program for teachers of Schools in Chhattisgarh on behalf of Tomorrow’s Foundation,
Carmel High School, Don Bosco Park Circus, Liluah ,Army Public School, Jorhat, Birla Group of Schools, Kolkata
 Consultant Psychologist at Asian International School,
 Visiting Psychologist at Taurian World School,
 Facilitator for Stress and Time Management Training at Ambuja, Kolkata
 Student Support for Rehabilitation at Moulton College, Northampton, UK
 Facilitator for AimHigher, Northampton shire, UK
5 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Our Team
Priyashree Roy – CLINICAL PSYCHOLOGIST
Priyashree Roy is a clinical psychologist from Ranchi Institute of Neuro-Psychiatry & Allied Sciences (Ranchi) who works holistically with each
and every individual to encourage and empower them towards the change(s) they wish for themselves.
Chaitali Ghosh - M.Sc in Psychology
Chaitali is a Trainer at Ashok Hall School, G.D. Birla, and Mahadevi Birla Sishu Vihar. She is also a Career Counsellor at Carmel High School,
Don Bosco Park Circus, Liluah, and Carmel High School
Training Expertise: Stress management, personality profiling, body language, effective communication, assertiveness, personal effectiveness,
corporate grooming, public speaking, time management, anger control, career assessments
6 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Introduction
Hospital being a service oriented industry soft skills training is imperative. Doctors, Nurses, Frontline Staff and others need to be
customer oriented. Patients, their relatives, Third Party Assurance, Vendors… constitute the customers.
From Admission to Discharge patients need to be skillfully handled.
We provide best soft skill training for hospitals. Such Soft Skills for hospital training give the hospital an edge over their
competitors.
7 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Our Programs
1. Connect with Care (For Nursing and Admin and general patient facing Staff)
2. Sarathi ( For Nurses)
3. Leadership Development workshop (for HODs who lead teams)
4. Work –Life balance (For doctors)
5. Stress management (for Non Physicians)
8 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Connect with Care Workshop Duration 1 day
Research confirms that patient satisfaction is intimately tied to non-clinical experiences associated with healthcare provision and what patients
see as great care
When patients talk about great care, they are referring to:
 Emotional connection—the human connection and emotional support patients receive from staff.
 Trust—whether staff respect patient preferences and respond to their questions and concerns.
 Communication—information sharing and the efforts staff make to listen to and include patients in decisions about their care.
 Physical comfort.
These non-clinical aspects of care are often viewed as unimportant to clinicians, but to patients these factors are very important determinants of
the quality of their care at modern day Healthcare centers.
This workshop works on enhancing the soft skillsets in the healthcare staff.
9 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Sarathi Workshop duration 2 days
After attending this workshop the Nursing staff will be able to:
 Engage with patients on an emotional level as well as at a balanced professional level.
 Demonstrate and show compassion
 Make a human connection with the patient as an individual through communication behaviors—e.g. body language and simple
communication techniques.
 Emphasize awareness about the patient perspective—helping staff see through the patient’s eyes will lead to an increase in staff
readiness to learn new behaviors
 Practice Simple Doable Meaningful Sustainable and Transferable skills.
10 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Leadership Development workshop Work shop duration 2 days
Program Objectives Competency To be built
A. Leader as Chief Retention Officer The power of example
B. Leader as Team Builder Recognizing Your Own Talents and Strengths
C. Leader as Communicator Courtesy and Respect
D. Leader as Problem solver Conflict Management
E. Leader as Coach Coaching skills
F. Leader as an Evaluator Managing Your Time and Your Life
G. Leader as Customer Champion Exceeding Expectations
H. Leader as Change agent Dealing with Things You Can’t Control
I. Leader as Motivator Goals with vision with mission
J. Leader as Synergizer Team Harmony
11 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m
Contact us
Website: www.anubhavpositivepsychology.com Cell No.s: +91 90516 70642, 9051072207, 9830545936
Email: anubhavworkshops@gmail.com
We deal in and Talent Transformation and Development.
We deal in Executive Development.
Presence: Kolkata
Anubhav
Interactives
1473 Madurdaha Road Shree Shyam Kunj
Apartment-2,EM Bye Pass Kalikapur Kolka-107

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Hospital Staff Training Catalog Anubhav Interactives

  • 1. Hospital Staff Training Catalog Program Description Catalog www.anubhavpositivepsychology.com
  • 2. 1 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m About Us Welcome to Anubhav Interactives!  Anubhav Interactives deals in Talent transformation and development  Anubhav has a team of Facilitators, psychiatrists, psychoanalysts and executive coaching consultants.  Anubhav is located at Kolkata near the bye pass.  Anubhav designs and develops workshops for executives, corporate teams, Hospital staff, Teachers, Faculty, Parents and students.
  • 3. 2 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Our Team: Paromita Mitra Bhaumik Paromita is a Consultant Psychologist, Learning and Development Coach for the Educational Sector as well as the Corporates. She is a registered Psychologist (with R.C.I.) working for the last 15 years, with a great passion in developing people’s capacity to achieve their goals and ful fill their dreams. She has her base in Kolkata but travels all over India and the world on professional assignments. Clientele: CORPORATE: ERIKKSON, EMAMI BIOTECH HDFC, HSBC, MET-LIFE INSURANCE, AMRI GROUP OF HOSPITALS, DCPL, TCS (UDAAN), PEARSON EDUCATION TRAINING, Scholastics:  Paromita is a registered psychologist with RCI  She is a Psychology Major, a National Scholar, Trained in CBT and Stress Management under Professor Stephen Palmer, at London.  She is a Certified Trainer on Directive Communication Psychology- accredited with American Institute of Business Psychology.  She is an experienced Teacher-Educator and a Resource Person for Capacity Building with Pearson Education  Paromita has a P.G diploma in HRM (PGD-HR) from Institute of Management Ghaziabad  Visiting Consultant Psychologist at some of the city hospitals like the Belle Vue Clinic, EEDF Website: www.paromitamitrabhaumik.com
  • 4. 3 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Our Team Akash Dutta Akash is an Executive Coach and Organizational Development Consultant with over eleven years’ experience working with Senior Leaders and their teams. Akash’s Methodology is based on extensive study in the field of Human Behaviour. He combines a high degree of organizational understanding with a pragmatic focus dedicated to bringing about change and action. Clientele: CORPORATE Berger, Ingram Micro, JCB, Siemens , Brand promotions, Reliance Retail, Avhan technologies, Levi Strauss India limited, ICICI Bank, Jawed Habib, ATOS, Air India, Patni Computers, Larsen and Toubro InfoTech, Bajaj Allianz, Amplifon, ICFAI, Gahlot Institute of Pharma, Indian Institute of Capital Markets UTI, Emami Biotech, Cap Gemini, Genpact, Himadri Chemicals, Super Smelters. Scholastics - Train the Trainer by Reliance Industries, by K10 and by Air Hostess Academy - Certified Executive Coach from Reliance Industries - Certified in Train the Trainer Program by Mr. Suresh Srinivasan –the Asia Pacific Master trainer in Leadership from Dale Carnegie training. - Certified in Basic and Advanced Psychoanalysis and Counselling skills from Times of India Education Foundation. In house Experience in Talent Transformation & Development - Fortis Hospitals Training Division Navi Mumbai - Reliance Industries Retail Division DAKC Navi Mumbai -- Reliance Communication Training Division DAKC Navi Mumbai.
  • 5. 4 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Our Team DEVLINA LAHIRI: Devlina is a Consultant Psychologist and Trainer for Anubhav Interactive. As a consultant psychologist and trainer she has been associated with various institutions in India and U.K. Work experience  Facilitator for Motivation and Team Building Programs  Facilitator for Mental Health Awareness Program for teachers of Schools in Chhattisgarh on behalf of Tomorrow’s Foundation, Carmel High School, Don Bosco Park Circus, Liluah ,Army Public School, Jorhat, Birla Group of Schools, Kolkata  Consultant Psychologist at Asian International School,  Visiting Psychologist at Taurian World School,  Facilitator for Stress and Time Management Training at Ambuja, Kolkata  Student Support for Rehabilitation at Moulton College, Northampton, UK  Facilitator for AimHigher, Northampton shire, UK
  • 6. 5 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Our Team Priyashree Roy – CLINICAL PSYCHOLOGIST Priyashree Roy is a clinical psychologist from Ranchi Institute of Neuro-Psychiatry & Allied Sciences (Ranchi) who works holistically with each and every individual to encourage and empower them towards the change(s) they wish for themselves. Chaitali Ghosh - M.Sc in Psychology Chaitali is a Trainer at Ashok Hall School, G.D. Birla, and Mahadevi Birla Sishu Vihar. She is also a Career Counsellor at Carmel High School, Don Bosco Park Circus, Liluah, and Carmel High School Training Expertise: Stress management, personality profiling, body language, effective communication, assertiveness, personal effectiveness, corporate grooming, public speaking, time management, anger control, career assessments
  • 7. 6 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Introduction Hospital being a service oriented industry soft skills training is imperative. Doctors, Nurses, Frontline Staff and others need to be customer oriented. Patients, their relatives, Third Party Assurance, Vendors… constitute the customers. From Admission to Discharge patients need to be skillfully handled. We provide best soft skill training for hospitals. Such Soft Skills for hospital training give the hospital an edge over their competitors.
  • 8. 7 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Our Programs 1. Connect with Care (For Nursing and Admin and general patient facing Staff) 2. Sarathi ( For Nurses) 3. Leadership Development workshop (for HODs who lead teams) 4. Work –Life balance (For doctors) 5. Stress management (for Non Physicians)
  • 9. 8 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Connect with Care Workshop Duration 1 day Research confirms that patient satisfaction is intimately tied to non-clinical experiences associated with healthcare provision and what patients see as great care When patients talk about great care, they are referring to:  Emotional connection—the human connection and emotional support patients receive from staff.  Trust—whether staff respect patient preferences and respond to their questions and concerns.  Communication—information sharing and the efforts staff make to listen to and include patients in decisions about their care.  Physical comfort. These non-clinical aspects of care are often viewed as unimportant to clinicians, but to patients these factors are very important determinants of the quality of their care at modern day Healthcare centers. This workshop works on enhancing the soft skillsets in the healthcare staff.
  • 10. 9 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Sarathi Workshop duration 2 days After attending this workshop the Nursing staff will be able to:  Engage with patients on an emotional level as well as at a balanced professional level.  Demonstrate and show compassion  Make a human connection with the patient as an individual through communication behaviors—e.g. body language and simple communication techniques.  Emphasize awareness about the patient perspective—helping staff see through the patient’s eyes will lead to an increase in staff readiness to learn new behaviors  Practice Simple Doable Meaningful Sustainable and Transferable skills.
  • 11. 10 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Leadership Development workshop Work shop duration 2 days Program Objectives Competency To be built A. Leader as Chief Retention Officer The power of example B. Leader as Team Builder Recognizing Your Own Talents and Strengths C. Leader as Communicator Courtesy and Respect D. Leader as Problem solver Conflict Management E. Leader as Coach Coaching skills F. Leader as an Evaluator Managing Your Time and Your Life G. Leader as Customer Champion Exceeding Expectations H. Leader as Change agent Dealing with Things You Can’t Control I. Leader as Motivator Goals with vision with mission J. Leader as Synergizer Team Harmony
  • 12. 11 | P a g e w w w . a n u b h a v p o s i t i v e p s y c h o l o g y . c o m Contact us Website: www.anubhavpositivepsychology.com Cell No.s: +91 90516 70642, 9051072207, 9830545936 Email: anubhavworkshops@gmail.com We deal in and Talent Transformation and Development. We deal in Executive Development. Presence: Kolkata Anubhav Interactives 1473 Madurdaha Road Shree Shyam Kunj Apartment-2,EM Bye Pass Kalikapur Kolka-107