9. Meanwhile, modernity has
killed such poetry, but its
essence remains:
“[Good management] is the process of
social influence in which one person can
enlist the aid and support of others in the
accomplishment of a common task”
[Source: M.M. Chemers, 2002]
10. Ultimately, isn’t it just about
human relationships?
How do you and
another human
being have a
productive, decent
relationship?
12. “If you just learn a single
trick, Scout, you’ll get
along a lot better with all
kinds of folks. You never
really understand a
person until you consider
things from his point of
view...until you climb
inside his skin and walk
around in it”
Atticus Finch, To Kill a Mocking
Bird, Harper Lee
13. “This above all: to thine own self
be true,
And it must follow, as the night
the day,
Thou canst not then be false to
any man”
14. Is it all about them?
Or, is it all about you?
19. How do we describe others who
successfully influence us into
action?
Mentor
Smart
Motivator
Leader
Lover
Inspirer
Genius
Opinionated
Friend
GuruVisionary
Teacher
20. What’s just happened?
•
You looked inwards
•
You reflected emotionally
•
You accessed your limbic brain
•
Your neo-cortex packaged up your feelings...
21. But, this isn’t a lesson in
behavioural economics...
...though it is about managing others’ (and your own) emotions
22. The central question is...
Why do you – do we
– flourish with these
sorts of individual?
23. A recent survey reveals...
“People flourish when
they fulfil their
potential and live in
healthy relationships”
[source: CAFOD, October, 2010]
27. How can you have a productive
relationship with someone if you
don’t think about what they want out
of it?
28. And, how can you have a productive
relationship with someone if you
don’t think about what they think of
you?
29.
30.
31. Now repeat the process for someone
you manage at work:
1. How do they like to feel? (in control?
safe? relaxed? Entertained?)
2. What do they think are the best things
about you & the way you make them feel?
3. What habits/attributes of yours really piss
them off?
4. How does that make them feel?
33. What do you
want to get out of
it?
What is a better
relationship from
your point of
view?
34. Think about what you would subtitle
this session?
Why are you here?
35. Cont’d...
How to get people to do more good
stuff so the agency looks good and I
get promoted further?
How to nurture others so I get the
warm glow of seeing them develop...
And the warmer glow of being
loved?
How to make other people be more
like me?
36. Think about someone you
know in your personal life
who really seems to bring out
the best in you
How do they do that?
What are you like when you are
being your best?
37. Think about someone who
managed/manages you
brilliantly...
How would you describe them?
