1.
Webster University Center
INTRODUCTION TO THE UC

2.
Purpose of Training
 Each module of online training and every session
of in-person training will be focused around one
or more of the University Center’s four training
goals. Please keep these goals in mind as you go
throughout training. They are designed for your
personal and professional development.

3.
Training Goals
 Team Construct
 Professional Identity Development
 Leadership Identity Development
 Self-Awareness

4.
Team Construct
Create and maintain a team-oriented
staff environment where all members feel
a connection to one another and the
group as a whole.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

5.
Professional Identity
Development
Foster an environment for the
professional identity development of
each individual staff member creating a
standard of accountability, responsibility,
empowerment, and respect.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

6.
Leadership Identity
Development
Develop and empower each staff
member toward an individualized
leadership model specific to their skills
and personality.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

7.
Self-Awareness
Provide opportunities for staff members
to reflect on themselves, understand
their impact, come to terms with their
personality traits, and encourage their
identity development.
Credit: Ryan Bissonnette, Assistant Director of Leadership & Training
Rutgers, The State University of New Jersey

8.
Getting to Know the UC Staff
 The UC requires the hard work of
many individuals to run effectively.
Get to know some of those key
people and their primary
responsibilities on the following
slides.

9.
Who’s Who
Katie Knetzer
Director of the
University Center
Supervises all units within the University
Center; directly supervises the
Information Center; co-advises the
Dining Advisory Board and liaisons with
all the departments that utilize and
interact with the UC; overall facility and
budget management
Brett Olson
Coordinator of Fitness Center
& Aquatics
Supervises the pool lifeguards and fitness
center attendants; maintains the pool and
fitness center facilities; serves as an adjunct
faculty member teaching lifeguarding and
other water-related classes
Zach Bishop
Coordinator of Athletic
Facilities
In addition to serving as the Assistant Baseball
Coach, Zach oversees gym scheduling;
coordinates scheduling of athletic team practices
and games in addition to non-athletic use of the
gym; helps to maintain the athletics facilities
within the UC

10.
Who’s Who
Briana Tomlinson
Fitness Center Student
Supervisor
Assists Brett with the UC Lower Level
day-to-day building operations and
assumes responsibility for supervision of
the Fitness Center Attendants
Abbie Stolzer
Information Center Student
Supervisor
Assists Katie with building operations and
assumes responsibility for supervision of the UC
Student Building Managers (SBMs), as well as the
evening and weekend operation of the University
Center. Responsibilities include supervision and
scheduling of SBMs, coordination of training
programs, event support, and general building
reservations

11.
Who’s Who
Colleen Coday
Pool Student Supervisor
Assists Brett with the Swimming Pool day-to-
day operations and assumes responsibility for
supervision of the Lifeguards
Emma Hurst
Swimming Lessons Student
Supervisor
Assists Brett with the all day-to-day
operations of the Swimming Lesson Program
and assumes responsibility for supervision of
the Swim Lesson Instructors

12.
Who’s Who
Nancy Christian
Information Coordinator
Manages the processing of all information
forms and materials for the University
Center.
Madison Watts
Reservations Coordinator
Assists the Director of the University Center
with the management of building
reservations and rentals. This includes
approving requests, reviewing set-up needs,
communicating with patrons and staff, and
marketing the availability of rentals.
Jonah Munzer
Membership Coordinator
Manages the processing of all membership
forms and materials for the University
Center and communicates with patrons
regarding their memberships

13.
Organizational Chart
Katie Knetzer
John Buck, Dean of
Students
Brett Olson
Lifeguards
Student Bldg. Mgrs.Zach Bishop
Fitness Center Attendants

14.
Beyond the University Center
 The University Center is part of the
Division of Student Affairs at Webster
University. We are guided in our work in
the UC by the mission of Student Affairs.
It’s important to keep yourself informed
about Student Affairs as a whole, in
addition to the University Center.

15.
Student Affairs Mission
 Student Affairs challenges and
empowers students to be global
citizens who act ethically, think
critically, and assume responsibility as
leaders.

16.
Division of Student Affairs
These departments make up the division of Student Affairs:
 University Center
 Office of Student Engagement
 Campus Dining
 Counseling and Life Development
 Health Services
 Housing and Residential Life
 First Year Experience & Undergraduate Persistence
 Multicultural Center and International Student Affairs
 Dean of Students Office
 Career Planning and Development Center

17.
Focus of the University Center
 The University Center has its own
vision and mission. As employees of
the UC, it’s important for you to
know our vision and mission and
consider how they guide your day-
to-day work.

18.
University Center Vision
Engaging Students
Enhancing Campus
Enriching Community

19.
University Center Mission
 The University Center provides facilities,
services and activities that enhance the social,
educational and recreational involvement of
the campus community.

20.
Responsibilities of the
University Center
 Facility Management
 Information Center
 Fitness Center
 Swimming Pool
 Dining Advisory Board
 University Center Board

21.
Purpose of the University Center
 On the next slide please read the “Role of
the College Union” statement from the
Association of College Unions International.
 Webster’s University Center strives to serve
the role discussed in the statement for
Webster’s campus through our programs,
services, and facilities.

22.
Role of the College Union
 The college union advances a sense of community, unifying the institution by embracing the diversity
of students, faculty, staff, alumni, and guests. We bolster the educational mission of the institution and
the development of students as lifelong learners by delivering an array of cultural, educational, social,
and recreational programs, services, and facilities.
 By any form or name, we serve as the heart of the campus community and create a welcoming environment by:
 · Operating as a student-centered organization that engages in shared decision making and holistic development
through employment and involvement.
 · Advocating for inclusivity and equity, fostering respect, and affirming the identities of all individuals.
 · Educating students in leadership and social responsibility and offering firsthand experiences in global citizenship.
 · Providing gathering spaces to encourage formal and informal community interactions that build meaningful
relationships.
 Traditionally considered the living room, the college union enhances the student experience and cultivates an enduring
connection to the institution.

23.
What does this mean to me?
 The previous slides were meant to help you see the
bigger picture of working in the UC. This is more than
just a job. You serve a critical role for the UC, for Student
Affairs, and for Webster University as a whole. Your
experience in this position should enable you to grow as
an individual and professional. Your work will put you in
a critical position to guide and encourage other students
and patrons to their fullest potential. In short, you’re kind
of a big deal.

24.
Areas of the UC
 Now that we’ve covered the big picture items, let’s get down to
specifics. What follows in the Canvas classroom are explanations of
each area of the UC so that you are well-versed on all aspects of the
building.