1. Counselling : Process &Counselling : Process &
SkillsSkills

2. ABC MODEL
OF
COUNSELING

3. ACTIVATING
EVENT
A
ATTITUDE
BELIEFS
CONSEQUENCE
Emotional/
behavioural
INTERVE
N-TION
PUT
INGDIS
EFFECT
B C
D
E

4. PROCESS AND SKILLS
COUNSELLING
• Counselling process entails a
developmental process that takes place
through :
• 4 major phases requiring
• 4 corresponding skills

5. COUNSELLING SKILLSCOUNSELLING SKILLS
Attending SkillsAttending Skills
Responding SkillsResponding Skills
Personalizing SkillsPersonalizing Skills
Initiating SkillsInitiating Skills

6. ATTENDING SKILLSATTENDING SKILLS INVOLVEMENTINVOLVEMENT
Expresses PersonallyExpresses Personally
relevant materialsrelevant materials
Expresses Self verballyExpresses Self verbally
Expresses Self non verballyExpresses Self non verbally
AppearsAppears
ListeningListening
ObservingObserving
PositioningPositioning
PreparingPreparing
Helper Attending skills promoteHelper Attending skills promote
involvementinvolvement..
HelperHelper HelpeeHelpee
A. Attending : SkillsA. Attending : Skills
E.U
.A

7. A. Attending SkillsA. Attending Skills
Sitting postureSitting posture
Angle & positionAngle & position
Eye contactEye contact
ListeningListening

8. Listening SkillsListening Skills
Focus on theFocus on the
content: WHAT?content: WHAT?
WHO? WHY?WHO? WHY?
WHEN?WHEN?
WHERE? HOW?WHERE? HOW?

9. Listening SkillsListening Skills
Focus onFocus on
the feelingsthe feelings

10. Listening SkillsListening Skills
Focus on theFocus on the
tone of voicetone of voice

11. Listening SkillsListening Skills
Focus onFocus on
manner ofmanner of
presentationpresentation

12. Listening SkillsListening Skills
SuspendSuspend
personal valuespersonal values
or beliefsor beliefs

13. Listening SkillsListening Skills
SuspendSuspend
prematurepremature
solutions/solutions/
judgmentjudgment

14. Listening SkillsListening Skills
Reflect andReflect and
paraphraseparaphrase

15. Listening SkillsListening Skills
UseUse
perceptionperception
checkschecks

16. Listening SkillsListening Skills
Use "I"Use "I"
statementsstatements

17. Listening SkillsListening Skills
SummarizeSummarize

18. RESPONDING SKILLSRESPONDING SKILLS EXPLORATIONEXPLORATION
Explores immediateExplores immediate
reasons for feelingreasons for feeling
Explores immediate feelingsExplores immediate feelings
Explores immediate meaningExplores immediate meaning
Explores immediateExplores immediate
situationssituations
Responding toResponding to
feeling plus reasonsfeeling plus reasons
RespondingResponding
to feelingsto feelings
RespondingResponding
to meaningto meaning
RespondingResponding
to contentto content
Helper Responding skills promote exploration.Helper Responding skills promote exploration.
HelperHelper HelpeeHelpee
B.B. Responding : SkillsResponding : Skills
U
.A
U
.A
INVOLVEMENTINVOLVEMENTATTENDINGATTENDING
SKILLSSKILLS

19. B. Responding SkillsB. Responding Skills
Reflection on contentReflection on content
Reflection onReflection on
feelingsfeelings

20. EMPATHYEMPATHY

21. PERSONALIZING SKILLSPERSONALIZING SKILLS UNDERSTANDINGUNDERSTANDING
Explores immediateExplores immediate
reasons for feelingreasons for feeling
Explores immediate feelingsExplores immediate feelings
Explores immediate meaningExplores immediate meaning
Explores immediate situationsExplores immediate situations
Personalizes goalPersonalizes goal
PersonalizesPersonalizes
feelingsfeelings
PersonalizesPersonalizes
problemsproblems
PersonalizesPersonalizes
meaningmeaning
Helper Responding skills promote exploration.Helper Responding skills promote exploration.
HelperHelper HelpeeHelpee
C. Personalizing issues : SkillsC. Personalizing issues : Skills
A
INVOLVEMENTINVOLVEMENTATTENDINGATTENDING
SKILLSSKILLS
EXPLORATIONEXPLORATIONRESPONGINGRESPONGING
SKILLSSKILLS

22. C. Personalizing SkillsC. Personalizing Skills
Internalizing feelingsInternalizing feelings
Make helpee own theMake helpee own the
responsibility for feelingsresponsibility for feelings
Make helpee own theMake helpee own the
responsibility forresponsibility for
changechange

23. INITIALING SKILLSINITIALING SKILLS ACTIONACTION
Takes StepsTakes Steps
Dev StepsDev Steps
Chosen Courses of ActionChosen Courses of Action
DefinesDefines
goalgoalUNDERSTANDINGUNDERSTANDING
EXPORATIONEXPORATION
Prog. ImpProg. Imp
Prog. DevProg. Dev
Prob SolvProb Solv
Goal DevGoal Dev
PERSONALIZINGPERSONALIZING
SKILLSSKILLS
Helper Initialing skills promote action.Helper Initialing skills promote action.
HelperHelper HelpeeHelpee
D. Initiating Problem solving: SkillsD. Initiating Problem solving: Skills
INVOLVEMENTINVOLVEMENTATTENDINGATTENDING
SKILLSSKILLS
RESPONGINGRESPONGING
SKILLSSKILLS

24. D Initiating SkillsD Initiating Skills
Identifying goalIdentifying goal
with adolescentwith adolescent
Joint choosing andJoint choosing and
initiation of actioninitiation of action
towards the goal.towards the goal.

25. THANK YOU
Thank
Thank
uu