SlideShare une entreprise Scribd logo
1  sur  11
IMPORTANT TO READ The copy rights is covered by the Laws.  This ebook is not  intended for ;  ,[object Object]
 Offering  in bonus or gift
 Compiling in a package
 Resale or redistribution by anyone  without prior written permit by  the   author.   The content of this ebook is based on  the  personal research and  experience by author. He does not  offer  any legal,  administrative and financial  recommendations related the  content and  is not  responsible to the application  process and the result. The author  suggests  that any reader    always  uses  professional  individuals for application in any  organization.   The readers are fully responsible  for application and  utility of the content.
Most Wanted Documents for IT Department  This ebook contains various documents for IT department such as  Standard Operating Procedure,  Procedure Manual,  Key Performance Indicator,Key Result  Area, Form and Log.  The benefits for those who  get it  are; ,[object Object]
 To save  cost of  paying management consultant fee.
 To make the manager and  staff of IT  easier to measure  the department  performance.  ,[object Object],Further,  you just edit and adapt to the specification required by any work  of your department.
CONTENT ,[object Object]
STANDARD OPERATING PROCEDURE1
 PROCEDURE MANUAL		                 6

Contenu connexe

En vedette

3.7 developing ict solutions
3.7 developing ict solutions3.7 developing ict solutions
3.7 developing ict solutionsmrmwood
 
Ict policy planning and implementation issues
Ict policy planning and implementation issuesIct policy planning and implementation issues
Ict policy planning and implementation issuesEric Kluijfhout
 
Security Patterns How To Make Security Arch Easy To Consume
Security Patterns   How To Make Security Arch Easy To ConsumeSecurity Patterns   How To Make Security Arch Easy To Consume
Security Patterns How To Make Security Arch Easy To ConsumeJeff Johnson
 
ITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLS
ITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLSITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLS
ITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLSBOOSTurSKILLS
 
3.11 training and supporting users
3.11 training and supporting users3.11 training and supporting users
3.11 training and supporting usersmrmwood
 
Introduction to ITIL Service Management
Introduction to ITIL Service ManagementIntroduction to ITIL Service Management
Introduction to ITIL Service ManagementITILstudy
 
INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY 2014
INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY  2014INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY  2014
INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY 2014VARINDIA
 
ITIL(v3): A Beginers Guide
ITIL(v3): A Beginers GuideITIL(v3): A Beginers Guide
ITIL(v3): A Beginers GuideMd. Rezaul Islam
 
The how, why and what of ITIL® certifications
The how, why and what of ITIL® certificationsThe how, why and what of ITIL® certifications
The how, why and what of ITIL® certificationsLora Beros
 
Adopting ITIL framework
Adopting ITIL frameworkAdopting ITIL framework
Adopting ITIL frameworkVinayak Ghadi
 
ITIL® V3 Foundation Exam Tutorial
ITIL® V3 Foundation Exam TutorialITIL® V3 Foundation Exam Tutorial
ITIL® V3 Foundation Exam TutorialEdureka!
 
Is awareness government
Is awareness governmentIs awareness government
Is awareness governmentHamisi Kibonde
 
1. security management practices
1. security management practices1. security management practices
1. security management practices7wounders
 
3.6 legislation and regulations
3.6 legislation and regulations3.6 legislation and regulations
3.6 legislation and regulationsmrmwood
 
June2007 Implementing Itil Problem Mgmt
June2007 Implementing Itil Problem MgmtJune2007 Implementing Itil Problem Mgmt
June2007 Implementing Itil Problem MgmtIT Service and Support
 

En vedette (17)

3.7 developing ict solutions
3.7 developing ict solutions3.7 developing ict solutions
3.7 developing ict solutions
 
Ict policy planning and implementation issues
Ict policy planning and implementation issuesIct policy planning and implementation issues
Ict policy planning and implementation issues
 
Security Patterns How To Make Security Arch Easy To Consume
Security Patterns   How To Make Security Arch Easy To ConsumeSecurity Patterns   How To Make Security Arch Easy To Consume
Security Patterns How To Make Security Arch Easy To Consume
 
Itil introduction
Itil introductionItil introduction
Itil introduction
 
ITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLS
ITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLSITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLS
ITIL® INTERMEDIATE CAPABILITY OSA_BOOSTurSKILLS
 
3.11 training and supporting users
3.11 training and supporting users3.11 training and supporting users
3.11 training and supporting users
 
Introduction to ITIL Service Management
Introduction to ITIL Service ManagementIntroduction to ITIL Service Management
Introduction to ITIL Service Management
 
INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY 2014
INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY  2014INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY  2014
INFORMATION AND COMMUNICATION TECHNOLOGY (ICT) POLICY 2014
 
ITIL(v3): A Beginers Guide
ITIL(v3): A Beginers GuideITIL(v3): A Beginers Guide
ITIL(v3): A Beginers Guide
 
The how, why and what of ITIL® certifications
The how, why and what of ITIL® certificationsThe how, why and what of ITIL® certifications
The how, why and what of ITIL® certifications
 
Adopting ITIL framework
Adopting ITIL frameworkAdopting ITIL framework
Adopting ITIL framework
 
ITIL® V3 Foundation Exam Tutorial
ITIL® V3 Foundation Exam TutorialITIL® V3 Foundation Exam Tutorial
ITIL® V3 Foundation Exam Tutorial
 
Itil Mind Maps
Itil Mind MapsItil Mind Maps
Itil Mind Maps
 
Is awareness government
Is awareness governmentIs awareness government
Is awareness government
 
1. security management practices
1. security management practices1. security management practices
1. security management practices
 
3.6 legislation and regulations
3.6 legislation and regulations3.6 legislation and regulations
3.6 legislation and regulations
 
June2007 Implementing Itil Problem Mgmt
June2007 Implementing Itil Problem MgmtJune2007 Implementing Itil Problem Mgmt
June2007 Implementing Itil Problem Mgmt
 

Dernier

How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17Celine George
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAssociation for Project Management
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxVishalSingh1417
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityGeoBlogs
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
Gardella_Mateo_IntellectualProperty.pdf.
Gardella_Mateo_IntellectualProperty.pdf.Gardella_Mateo_IntellectualProperty.pdf.
Gardella_Mateo_IntellectualProperty.pdf.MateoGardella
 
Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfChris Hunter
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfJayanti Pande
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphThiyagu K
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docxPoojaSen20
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingTeacherCyreneCayanan
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.pptRamjanShidvankar
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxVishalSingh1417
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhikauryashika82
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin ClassesCeline George
 
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Shubhangi Sonawane
 

Dernier (20)

How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17How to Give a Domain for a Field in Odoo 17
How to Give a Domain for a Field in Odoo 17
 
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across SectorsAPM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
 
Unit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptxUnit-IV- Pharma. Marketing Channels.pptx
Unit-IV- Pharma. Marketing Channels.pptx
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Paris 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activityParis 2024 Olympic Geographies - an activity
Paris 2024 Olympic Geographies - an activity
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
Gardella_Mateo_IntellectualProperty.pdf.
Gardella_Mateo_IntellectualProperty.pdf.Gardella_Mateo_IntellectualProperty.pdf.
Gardella_Mateo_IntellectualProperty.pdf.
 
Making and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdfMaking and Justifying Mathematical Decisions.pdf
Making and Justifying Mathematical Decisions.pdf
 
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdfWeb & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
 
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot GraphZ Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
 
psychiatric nursing HISTORY COLLECTION .docx
psychiatric  nursing HISTORY  COLLECTION  .docxpsychiatric  nursing HISTORY  COLLECTION  .docx
psychiatric nursing HISTORY COLLECTION .docx
 
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
 
fourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writingfourth grading exam for kindergarten in writing
fourth grading exam for kindergarten in writing
 
Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024Mehran University Newsletter Vol-X, Issue-I, 2024
Mehran University Newsletter Vol-X, Issue-I, 2024
 
Application orientated numerical on hev.ppt
Application orientated numerical on hev.pptApplication orientated numerical on hev.ppt
Application orientated numerical on hev.ppt
 
Unit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptxUnit-IV; Professional Sales Representative (PSR).pptx
Unit-IV; Professional Sales Representative (PSR).pptx
 
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in DelhiRussian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
Russian Escort Service in Delhi 11k Hotel Foreigner Russian Call Girls in Delhi
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17  How to Extend Models Using Mixin ClassesMixin Classes in Odoo 17  How to Extend Models Using Mixin Classes
Mixin Classes in Odoo 17 How to Extend Models Using Mixin Classes
 
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
Ecological Succession. ( ECOSYSTEM, B. Pharmacy, 1st Year, Sem-II, Environmen...
 

IT Policies and Procedures

  • 1.
  • 2.
  • 3. Offering in bonus or gift
  • 4. Compiling in a package
  • 5. Resale or redistribution by anyone without prior written permit by the author. The content of this ebook is based on the personal research and experience by author. He does not offer any legal, administrative and financial recommendations related the content and is not responsible to the application process and the result. The author suggests that any reader always uses professional individuals for application in any organization. The readers are fully responsible for application and utility of the content.
  • 6.
  • 7. To save cost of paying management consultant fee.
  • 8.
  • 9.
  • 12. KEY PERFORMANCE INDICATOR 10
  • 13. KEY RESULT AREA 12
  • 14. EXAMPLES OF FORMS AND LOGS 14
  • 15.
  • 16. 1.OBJECTIVE To make sure that the data and information are stored safely and kept in confidence. 2. SCOPE To describe duty and responsibility of any staff for protection of information system that avoid any unexpected things such as misuse of data, illegal use of data, and damage to information system, arrange and monitor access into information system continuously for anticipation of any possible mistake/error. 3. DEFINITION 3.1 ITS = Information Technology System. 3.2 SUAF = Smile User Application Form. 3.3 BSHIS = Big Smile Hotel Information System. 4. DOCUMENT 4.1 Server Room Log 4.2 SUAF 5. PROCEDURAL DETAIL
  • 17. User Name : _______________________________ Form Number : __________________________________ Department : ______________________________ Inspection Date : _________________________________ Computer Name : ___________________________ Serial Number/Sticker Number : _____________________ Hardware Specification Computer Brand : _________ Model : ____________ Processor : ___________ Motherboard : _____________ Memory : __________ Harddisk : _______________ Optical Disk : __________ Monitor/LCD : _____________ Printer : ____________ Scanner : _______________ Other Peripheral : _________________ Software Specification Operating System : ________________________________________________ Service Pack : _____________ Office Applications : __________________________________________________________________________ Other Applications : __________________________________________________________________________
  • 18.
  • 19. The complete version of this ebook has 25 documents. This ebook has two (2) versions of language : Indonesian and English each of which is for USD$5.00 or equivalent to Rp. 45,000 in Indonesia. Automatic order can be done at : http://Most-Wanted-IT-Documents.com For manually order, you can transfer the money (Rp. 45,000) per title / version of language into the BCA KCP KampungBaru Account No. 8430089243 on behalf of Ahmad Suhendro, and then please confirm by email to ahmad.suhendro@gmail.com with the examples, the language version as ordered, total money transferred, date of transfer, bank’s name and your bank account number. And then, the ebook will be sent by email.
  • 20. 100% Money Back Guarantee – Risk Free If for any reason or no reason at all within those 30 days you still want your money back, just send me an email to ahmad.suhendro@gmail.com and I will give you 100% of your investment back.