9. Intellectual Capital “ Intellectual capital is intellectual material … that can be put to use to create wealth.” Thomas Stewart Intellectual Capital (1997) Intellectual capital includes both tangible, material (explicit knowledge) and intangible knowledge in the minds of individuals (tacit knowledge)
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13. Knowledge Creation Value Chain Knowledge creation is a precursor to everything else Information Management Decision-making Knowledge Management Data Management Acquisition Data Wisdom Information Knowledge Inputs sensing facts meaning understanding judgement
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15. Knowledge Use Value Chain The value of knowledge is realized only when it is used for something Individual Opinion Compiled Targeted Recommend Reporter Analyst Advocate Author Marketer promote publish represent influence agenda
21. Knowledge Management: A Definition Developing organizational capacity and processes to capture, preserve, share, and integrate data, information, and knowledge to support organizational goals, learning, and adaptation.
22. Knowledge Preservation Value Chain Preservation is the foundation of knowledge management Capture Maintain Organize Retrieve Store Librarian Systems Manager Codifier Provider access inventory map capacity continuity
27. Knowledge Sharing Value Chain The value of a network is proportional to the square of the number of users conversation letters speaking publishing hoarding networking synergy Individual Groups Colleagues Community personal synergy dialogue evolution
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30. Knowledge Integration Value Chain The whole is more than the sum of it’s parts Coordinator Analyst Creator Synthesizer Isolated Integrated Organized Whole structure element relationships system
34. Distribution of Black Spruce B) climate at 1.5 X CO 2 A) present climate 0 - 10% 11 - 20% 21 - 30% 31 - 40% 41 - 50% 51 - 60% 61 - 70% 71 - 80% 81 - 90% 91 - 100% X location of black spruce sites
35. “ Products are physical manifestations of knowledge, and their worth largely, if not entirely, depends on the value of the knowledge they embody.” Dorothy Leonard Wellsprings of Knowledge (1995) A final thought….
Notes de l'éditeur
You are already be aware that knowledge is an essential resource for any organization in the knowledge economy. Today, I’d like to explore how knowledge might be managed as the most important asset that an organization owns in the 21 st century.