Describes Knowledge Markets as a circular value chain of knowledge services (2006): Background, knowledgemarkets, knowledge services system, application; publication available

1. Knowledge Markets: More than Providers and Users Presented to: IPSI Montreal June 30 to July 3, 2006 Albert Simard Director, Knowledge Strategies Natural Resources Canada

3. An Opening Thought… “ One of the saddest features of the real world is that goods do not spontaneously present themselves for distribution.” The Economist (Nov. 5, 1994) Background

4. Task Group Mandate “ Examine the nature of science-related programs in Natural Resources Canada, describe appropriate elements in the context of Government of Canada Service Transformation, and submit a report.” Background

6. Traditional Information Market Model Government On-Line Global Disaster Information Network Markets Demand (Users) Supply (Providers) Providers and users connect through an Information Market

8. Content Value Chain “ Flow of content through sequential stages, each of which changes its form and increases its usefulness and value.” Markets Objects Data Information Knowledge Wisdom

9. Knowledge Services Value Chain 1. 2. 3. 4. 5. 6. 7. 8. 9. Markets Generate Transform Add Value Use Internally Use Professionally Use Personally Transfer Evaluate Enable Extract Advance Embed Legend Organization Society

11. Value-Chain Knowledge Market Model Markets (Performance / Supply) (Market / Demand) 6. Add Value 7. Use Professionally 8. Use Personally Evaluate Natural Resources Forestry Metals & Minerals Earth Sciences Energy 1. Generate 2. Transform 3. Enable 4. Use Internally 5. Transfer Organization

13. Knowledge Services System System Indirect Outputs Sector Outcomes Canadians Intelligence Organization Mandate Body of Knowledge (Knowledge cycle) Direct Outputs Evaluators Recommendations Benefits (tertiary) (secondary) (primary) Knowledge

15. System Framework Elements of Zachman (1992) System Component… Component f Component c Component… Component e Component b Purpose… Purpose 2 Purpose 1 Component… Component d Component a Stage 1 Stage 2 Stage … Outputs & Services Value Chain Benefits Who Work What Why

16. System Stages * = essential System Organization Society / Nature Interme-diaries Add Value Enhanced Outputs Developers Transform Products / Services Users Use Internally Solutions Evaluators Evaluate Performance/ Markets Recommend Clients Use Profession-ally Outcomes / Societal B. Canadians Use Personally Personal Benefits Originators Generate Content * Lost Managers Preserve / Enable Existing / Available Inventory * Providers Transact / Transfer Outputs Knowledge * Other Services

17. Production Sub-System System to Inventory from Inventory Society & Nature Content Generate Originators 1 Partners Organization Mandate 2 Products & Services Transform Developers

18. Transform Content System Answers Advice Teaching Facilitation Support Laboratory Database Scientific article Technical report Outreach material Geospatial products Statistical products Standards Policies Regulations Systems Devices Develop Codify Embed Analyse content Write Assemble Produce Engineer Data Architect Systems Analyst Information analyst Programmer Specialist Author Compiler Editor Services Products Transform Developers

20. Implementing a Service Framework Application Knowledge Services System Model Serviced-Based Framework Management Plans Programs Content Strategy Business Mandate Business Model Establishment Direction Priorities Organization (implement) People (culture change) Process (inventories) Technology (systems) DM / IM / KM / RM / Lib. / Coll. Recommendations Direction Coordination Reports

22. A Final Thought… “ The first task of any theory is to clarify terms and concepts that are confused… Only after agreement has been reached regarding terms and concepts can we hope to consider the issues easily and clearly and expect to share the same viewpoint.” Karl Von Clausewitz (1780-1831)